3300 CITELlink Gateway for 7000 Series Norstar Phones T7406 Phone User Guide
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by MITEL NETWORKSJ Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by MITEL NETWORKS or any of its affiliates or subsidiaries. MITEL NETWORKS and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Contents 1 ABOUT YOUR PHONE Conventions Using Your Norstar Phone with the 3300 CITELlink Gateway TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing 2 3 3 3 3 ABOUT WIRELESS PHONES 4 USING A T7406 PHONE 5 Charging the Battery Telephone Setup Handset Lock Handset Asleep Mode Headset Calls Belt Clip Wrist Strap 5 7 9 9 9 10 10 CUSTOMIZING YOUR PHONE 11 Ringer Control Handset Receiver Volume Control Microphone Mute Feature Keys Language Change -i- 11 11 11 12 12
12 MAKING AND ANSWERING CALLS Make a call Answer a call End a call Redial - Saved Number Phonebook Speed Call Keys Speed Call - Personal Muting a Call 12 13 13 13 13 14 15 15 15 CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Forced Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks -ii- 15 16 16 16 17 17 18 19 19 20 20 20 21 22
23 USING ADVANCED FEATURES Account Codes Call Park Call Pickup Campon Do Not Disturb Override Paging Direct Paging Reminder Group Paging / Meet Me Answer Trunk Flash Record a Call Tag Call -iii- 23 23 23 24 24 24 25 25 26 27 27 28 29
ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your T7406 phone has five fixed-function keys ( (SUPERKEY), TRANS/CONF, MESSAGE, (HOLD), (CANCEL)), and four personal keys. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as: z z z Feature keys (for example, Swap).
Phone buttons Button Number 1 2 3 4 5-6, 12 7 8 9 10 11 Description Cancel Superkey Hold Prime Line Personal Keys Softkeys Options/Mute Volume Message Transfer/Conference Phone status indicators When line is Idle Busy Ringing On hold at your set On hold at another set the indicator is Off On Flashing slowly Flashing rapidly Flashing slow on/fast off Conventions The following conventions are used in this user guide: z z z Fixed-function keys are identified by bold uppercase letters (for example, TRANS
Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your CITELlink Norstar phone now operates: z z z z You can program speed call numbers, personal keys as well as enable/disable features using . To navigate through the menus, use the YES and NO softkeys. Some features require you to dial a feature access code. You can use feature access codes whenever you have dial tone.
ABOUT WIRELESS PHONES Wireless telephones use radio frequencies, which are susceptible to interference from electrical devices such as motors, computers, VHF radios, and fluorescent lights. Such interference can limit the operating range of the telephone and cause noisy or interrupted reception. Walls, building wiring, and metal structures such as filing cabinets can also affect the performance of the telephone.
USING A T7406 PHONE Charging the Battery To correctly connect the handset charger: 1. Plug the small connector of the power adapter to the back of the charger. 2. Plug the power adapter into a wall socket. To correctly charge a new battery pack: WARNING: The rechargeable battery pack must be fully charged before you use your T7406 phone for the first time. 1. Charge the battery pack in the battery port at the back of the charger for a minimum of 30 minutes. 2.
To change a battery pack: Note: You should exchange the phone battery packs regularly (once a week). 1. Press down on the battery pack latch at the back of the phone, and remove the battery pack from the phone. 2. Insert the battery pack in the back battery port of the charger. When the contacts touch correctly, the battery charge indicator (right LED on charger) turns red. The battery pack is fully charged when the battery charge indicator turns green (about 12 hours). 3.
Telephone Setup Each T7406 phone must be registered to a base by sharing an identical security code. A base can support up to three independent phones. Each phone assigned to a base station must have a unique Set ID (1, 2 or 3). When viewing the back of the base station, the TCM/RJ-11 jacks from left to right correspond to the handset ID # 1, 2, and 3. To set your phone ID number 1. 2. 3. 4. 5. 6. 7. 8. 9. Press the Options button. Press the SHOW softkey. Press the NEXT softkey until the display shows "6.
To assign your phone to a base station: If your installer has already set up a base station, obtain the security code, and perform steps 1 to 7 of this procedure. If you need to assign a security code to the base station, perform all the steps in this procedure. 1. 2. 3. 4. 5. 6. 7. 8. 9. 0. Press the Options/Mute button. Press the SHOW softkey. Press the NEXT softkey until the display shows "4. Set S.S. Code". Press the SHOW softkey. The display shows "Press 6 digits".
Handset Lock You can lock the handset to prevent unintentional button presses. To lock the handset: 1. 2. 3. 4. Press Press Press Press the the the the Options/Mute button. SHOW softkey. The display shows "1. Ring Type". NEXT softkey until the display shows "3. Lock Handset". OK softkey. The display shows "Handset Locked". To unlock the handset z Press then *. Handset Asleep Mode If your phone remains idle for more than 15 seconds, it automatically reverts to Handset Asleep mode.
Belt Clip You can attach a belt clip to the back of the phone to provide handsfree portability. To attach the belt clip: 1. Line up the side tabs of the belt clip with the notches on each side of the phone (the belt clip is attached to the back of the phone, above the battery pack). 2. Snap the belt clip into place. To remove the belt clip: 1. Use a small coin the side tabs of the belt clip from the notches on each side of the phone. 2. Remove the belt clip by pulling it off the handset.
CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is idle: 1. 2. 3. 4. 5. 6. Press Press Press Press Press Press the the the the the the Options/Mute button. SHOW softkey. The display shows "1. Ring Type". NEXT softkey. The display shows "2. Ringer Volume". SHOW softkey. The display shows "Press Volume bar". volume button to adjust the ringer volume. OK softkey. The display shows "2. Ringer Volume". To adjust the Ringer Type while the phone is idle: 1.
Feature Keys To display information about a key: 1. Press . 2. Press a personal key. 3. Press . To re-program a personal key: 1. 2. 3. 4. 5. 6. 7. 8. Press Press Press Press Press Press Press Press . the No softkey until "Personal Keys?" appears. the Yes softkey. a personal key that isn't a line key. the Change softkey. the No softkey until the desired feature appears. the Yes softkey. . Language Change To change the display language: 1. 2. 3. 4. 5. 6.
Answer a call z Press the Options/Mute button. End a call z Press . Redial - Saved Number To save the last number that you manually dialed: z Dial **79. To Redial a saved number: z Dial *6*. Phonebook For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press the digit 2 three times. Use the softkey to correct errors.
Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: z Press a Speed Call key. To store a Speed Call number: 1. 2. 3. 4. 5. Press . Press a personal key that isn't a line key. Press the Change softkey. Press the Yes softkey. Do one of the following: To enter a new number, dial the number.
Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Dial 67. 2. Enter an index number between 00 and 09. 3. Dial the number to be stored (press between digits to create a pause during dialing - press more than once to lengthen the pause). 4. Press to hang up. To dial a stored personal Speed Call number: 1. Dial 58. 2. Enter an index number between 00 and 09.
Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, press the Release softkey. To announce the Transfer, wait for an answer, consult, and press to hang up. To cancel the Transfer, press . Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. 2. 3. 4. Press TRANS/CONF. Dial the number of the next party. Wait for an answer.
Add Held To move a call on Hold to another line appearance: 1. Press an available line key. 2. Press the Addheld softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1. Press the Addheld softkey. 2. Press the flashing line key. Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: z Press the Trade softkey.
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer. Note: For information about "I Am Here?", see Call Forward - Remote.
Call Forward - Remote To forward calls from a remote station to your current location: 1. 2. 3. 4. 5. 6. 7. Press . Press the No softkey until "Call Forwarding?" appears. Press the Yes softkey. Press the Next softkey until "I Am Here" appears. Press the Yes softkey. Dial the extension of the remote station. Press the Save softkey. To cancel Call Forward - Remote from the station that set the remote forwarding: 1. Dial **77. 2. Dial the extension of the remote station. 3. Press to hang up.
Call Forward - Forced To force an incoming call to be forwarded: z Press the Forward softkey. Note: The Forward softkey will not appear if Call Forward is not programmed. Call Forward - Override To override Call Forward and ring a station: 1. Dial *1*. 2. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. 2. 3. 4. 5. Press Press Press Press Press the the the the . No softkey until "Advisory Msgs?" appears. Yes softkey. Next softkey until the desired message appears.
Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: z Press MESSAGE or the Callback softkey. To respond to a message waiting condition on your phone: 1. Press MESSAGE. 2. If a password is required, dial your password and press the Enter softkey. 3. Press the Yes softkey. The caller information is displayed. 4. To display the time the message was sent, press the More softkey. To display the number of the caller, press the More softkey twice. 5.
To set, change, or clear a password (up to 7 digits, not including 0): 1. 2. 3. 4. 5. 6. 7. 8. 9. Press . Press the No softkey until "Set Password?" appears. Press the Yes softkey. Do one of the following: To enter a new password, enter your password. To change or clear your password, enter your current password. Press the Enter softkey. If you are changing or clearing your password, do one of the following: To change your password, enter your new password and press the Enter softkey.
USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Dial the Account Code digits. 2. Press #. To enter an Account Code during a call: 1. 2. 3. 4. 5. Press . Press the Yes softkey. Dial the Account Code digits. Press the Save softkey. Do one of the following: For a verified account code, press the Yes softkey. For a non-verified account code, press the No softkey. Call Park To retrieve a call parked by the attendant: 1. Dial *23. 2. Dial the console ID and the Hold Slot number.
Campon To Campon to a busy station: z Press the Wait softkey. To retrieve a call when you hear Campon tone: z Press the Trade softkey. Do Not Disturb To activate or deactivate Do Not Disturb: z z z z Press the Do Not Disturb feature key. -ORPress . Press the NO softkey until "Do Not Disturb" appears. Do one of the following: Press TurnOn to activate Do Not Disturb. Press TurnOff to deactivate Do Not Disturb. To activate Do Not Disturb from a remote station: 1. Dial **5. 2.
Paging To use Paging: 1. Press the Pager feature key. 2. Dial the Paging zone number (if required). 3. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Press the Direct Paging feature key. 2. Dial the extension number. 3. Speak to the dialed party after the tone.
Reminder To program a Reminder: 1. 2. 3. 4. 5. Press Press Press Enter Press the the the the . No softkey until "Timed Reminder?" appears. Yes softkey. time in 24-hour format. Save softkey. To view, change, and/or cancel a pending Reminder: 1. 2. 3. 4. Press . Press the No softkey until "Timed Reminder?" appears. Press the Yes softkey. Do one of the following: To change the Reminder, press the Change softkey, enter the new time, and press the Save softkey.
Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature. You have up to 15 minutes after receiving the page to use Meet Me Answer. To make a Group Page: 1. Press the Direct Page feature key or dial *37. 2.
Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a two-party call: z Press the Record Call feature key. Note: Your system may be programmed to automatically begin recording external calls when you or the other answers. To pause recording: z Press the Pause softkey.
Tag Call Tag Call allows you to "tag" any threatening call that you receive. Using this tag, your system administrator can identify the source of the malicious call and provide this information to appropriate personel or authorities. You can only tag calls during an active two-party call. Note: Tagging a call unecessarily may result in fines or other penalties. To tag a malicious call: z Press the Tag Call feature key.
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