Superset 4150 ™ SX-200®
Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks; or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! Protect your hearing Adjusting the viewing angle Changing Handsets 2 2 2 3 4 CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change Clean Mode 4 4 4 4 5 5 5 6 MAKING AND ANSWERING CALLS Make a call Answer a call Redial Speed Call Keys Speed Call-Personal Handsfree Operation Group Listen Auto-Answer 6 6 6 7 8 9 11 11 -i-
12 CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward (Enhanced) Call Forward (No Internal/External Split) Call Forward (No Internal/External Split - Enhanced) Call Forward - Remote Call Forward - Forced Call Forward - Toggle Messaging - Advisory Messaging - Callback -ii- 12 12 12 13 13 13 14 15 16 17 18 19 19 20 21
22 USING ADVANCED FEATURES Account Codes Callback Call Park Call Park - System Call Pickup Campon Do Not Disturb Override Paging - PA Paging - Direct Paging - All Set Paging - Group Direct Station Select/Busy Lamp Field (DSS/BLF) DSS/BLF/Call Pickup Direct Page/BLF DSS/BLF/Direct Page/Call Pickup Reminder Reminder - Multiple Handset Mute Headset Operation Headset Operation (Headset with Feature Control Switch) Music Calculator Record a Call Call Logging -iii- 22 22 23 24 24 25 25 25 25 26 27 27 27 28 28
ABOUT YOUR PHONE The SUPERSET 4150 has ten fixed-function keys ( HOLD, SUPERKEY, SPEAKER, MICROPHONE, and ) and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as Feature, Speed Call, or Line Appearance keys. See Feature Keys for personal key programming instructions. Personal Keys can be programmed as Feature Keys (such as Swap key) by you or by your Administrator.
TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset.
Changing Handsets Your SUPERSET 4150 telephone is compatible with several specialty handsets. To remove the handset shipped with your phone from the handset cord: 1. Bend a paper clip to produce approcimately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack. The groove is on the side of the jack that is closest to the handset microphone. 3.
CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Pitch while the phone is idle: 1. 2. 3. 4. 5. 6. Press Press Press Press Press Press SUPERKEY. the More softkey until the Ring Adjust softkey appears. the Ring Adjust softkey. the Ringer Pitch softkey. or . SUPERKEY. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: z Press or .
Feature Keys To display information about a key: 1. 2. 3. 4. 5. Press Press Press Press Press SUPERKEY. the More softkey until the Display Keys softkey appears. the Display Keys softkey. a personal key. SUPERKEY. To re-program a personal key: 1. 2. 3. 4. 5. Press SUPERKEY. Press the More softkey until the Feature Key softkey appears. Press the Feature Key softkey. Press a personal key that isn't a line key.
MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number. -ORPress a Speed Call key. -ORPress REDIAL. Answer a call z Lift the handset. -ORPress the flashing Line appearance key and lift the handset. Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press REDIAL.
Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call number: 1. 2. 3. 4. 5. 6. 7. Press SUPERKEY. Press the More softkey until the Feature Key softkey appears. Press the Feature Key softkey. Press a personal key that isn't a line key. Press the Change softkey.
Speed Call-Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial *09. 3. Enter an index number between 1 and 5. To store a personal Speed Call number: 1. 2. 3. 4. Lift the handset. Dial *08. Enter an index number between 1 and 5. Dial the number to be stored (press Insert Pause softkey between digits to create a one-second pause during dialing - press Insert Pause softkey more than once to lengthen the pause). 5. Hang up.
Handsfree Operation Your telephone is capable of both half-duplex and full-duplex handsfree operation. Both modes of operation allow you to conduct conversations without the use of a handset or headset. Full-duplex operation allows you and another user with full-duplex capability to converse without overriding each other's voices. The other user may be using a handset, a headset, or they may be in speakerphone mode.
To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicate by using the speaker and the microphone. To hang up while using Handsfree Operation: z Press SPEAKER. To temporarily disable the microphone during a Handsfree conversation: z Press MICROPHONE (the microphone LED turns off).
Group Listen To allow others in the room to listen to the far end of a handset call: z Press the Group Listen feature key. To return to a private two-way handset call from Group Listen: z Press the Group Listen feature key. To allow others in the room to join a telephone conversation: z Press SPEAKER. To return to a private two-way handset call from Speaker: z Press MICROPHONE. Auto-Answer To enable or disable Auto-Answer: z Press the Auto-Answer feature key.
CALL HANDLING Hold To place a call on Hold: z Press HOLD. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: 1. Press the flashing line key. -OR2. Dial *7 and the number of the station that placed the call on Hold. Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up.
Conference Split To Split a Conference and speak privately with the original party: z Press the Split softkey. Add Held To move a call on Hold to another line appearance: 1. Press the available line key. 2. Press the Add held softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1. Press the Addheld softkey. 2. Press the flashing line key. Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number.
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Busy (Internal and External) redirects your calls when your telephone is busy. No Answer (Internal and External) redirects your calls after several rings if you don't answer. Busy/No Answer (Internal and External) redirects your calls when your telephone is busy or if you don't answer. Always redirects all incoming calls regardless of the state of your telephone.
Call Forward (Enhanced) Call Forward lets you redirect incoming calls to an alternate number. Busy (Internal and External) redirects your calls when your telephone is busy. No Answer (Internal and External) redirects your calls after several rings if you don't answer. Busy/No Answer (Internal and External) redirects your calls when your telephone is busy or if you don't answer. Always redirects all incoming calls regardless of the state of your telephone.
To turn individual types of Call Forward on and off once programmed (if available): 1. 2. 3. 4. Press SUPERKEY. Press the More softkey until the Forwarding softkey appears. Press the Forwarding softkey. Press the Next or Previous softkey until the type of Call Forward you want to turn on or off appears. 5. Press the Turn FWD On or Turn FWD Off key softkey. 6. Press SUPERKEY. Call Forward (No Internal/External Split) Call Forward lets you redirect incoming calls to an alternate number.
Call Forward (No Internal/External Split - Enhanced) Call Forward lets you redirect incoming calls to an alternate number. Busy redirects your calls when your telephone is busy. No Answer redirects your calls after several rings if you don't answer. Busy/No Answer redirects your calls when your telephone is busy of if you don't answer. Always redirects all incoming calls regardless of the state of your telephone. Note: For information about using the To Me softkey, see Call Forward Remote.
Call Forward - Remote To forward calls from a remote station to your current location: 1. 2. 3. 4. 5. 6. Press SUPERKEY. Press the More softkey until the Forwarding softkey appears. Press the Forwarding softkey. Press the To Me softkey. Dial the extension of the remote station. Press the Save/On softkey. To cancel Call Forward - Remote from the station that set the remote forwarding: 1. 2. 3. 4. Lift the handset. Dial *15. Dial the extension of the remote station. Hang up.
Call Forward - Forced To force an incoming call to be forwarded: z Press the Forward Call softkey. To immediately tranfer to another extension's No Answer forwarding destination when making a call: z Press the FwdMe feature key when it lights.
Messaging - Advisory To turn Messaging - Advisory on: 1. 2. 3. 4. Press Press Press Press the the the the Messaging softkey. Advisory softkey. Next Msg softkey until the desired message appears. Turn Msg On softkey. To turn Messaging - Advisory off: 1. Press the Messaging softkey. 2. Press the Advisory softkey. 3. Press the Turn Msg Off softkey.
Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press Leave A Msg. To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press Messaging. A call is placed to the message sender (voice mail system or extension user) that left the oldest message. To read messages before responding: 1. 2. 3. 4. Press SUPERKEY. Press the Messaging softkey. Press the Read Msg softkey. Do one of the following.
USING ADVANCED FEATURES Account Codes To enter an Account Code during a call: 1. Press Account Code. 2. Dial the account Code digits. 3. Press the Save softkey. Callback To request a Callback when you reach a busy or unanswered telephone: z Press the Call Me Back feature key. To answer a Callback: z Lift the handset. To view and/or cancel outstanding Callbacks: 1. 2. 3. 4. 5. Press SUPERKEY. Press the More softkey until the Callbacks softkey appears. Press the Callbacks softkey.
Call Park To park a call that is on your prime line (Line 1 key): z Press the Call Park feature key. -ORPress TRANS/CONF and then dial *23. The call is parked and you receive dial tone on your prime line. To retrieve a parked call from your phone while your phone is idle, or while you are off-hook and hearing dial tone: z Press the Call Park feature key. -ORDial *22. To retrieve a parked call while you are on a call on your prime line: z Press the Call Park feature key.
Call Park - System This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park "orbits." To park a call in system orbit: 1. Press the lit System Park feature key. 2. Do either of the following: Hang up Press the New Call softkey to get dial tone Press a line key to answer a call, retrieve a call or hold, or get dial tone.
Campon To campon to a busy station: z Press the I Will Wait softkey To retrieve a call when you hear Campon tone: 1. Press the Call Waiting softkey. 2. Press the Trade Calls softkey. Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. Override To use Override when you encounter busy or DND tone: z Press the Intrude feature key. Paging - PA To use Paging: 1. Lift the handset. 2. Press the Pager feature key. 3.
Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. 2. 3. 4. Lift the handset. Press the Direct Page feature key. Dial the extension number. Page the called parties. To answer a page (indicated by a single burst of tone) when your phone is idle: Lift the handset. - OR Press MICROPHONE. z To answer a page while using the handset: Press MICROPHONE. - OR If the Respond softkey appears, press it and hold it down as you speak.
Paging - All Set To page all telephones simultaneously through their speakers: 1. 2. 3. 4. Lift the handset. Press the Direct Page feature key. Press *. Page the called party. To answer an All Set Page: 1. Lift the handset. 2. Dial *89. Paging - Group To page all telephones in a paging group simultaneously through their speakers: 1. 2. 3. 4. Lift the handset. Press the Direct Page feature key. Press #. Page the called parties. To respond to a Group Page: 1. Lift the handset. 2. Dial *89.
DSS/BLF/Call Pickup Your phone may have keys programmed to show the status (idle, busy, ringing, call on hold) of another destination and to retrieve calls ringing or on hold at the destination. To retrieve a call ringing at the DSS/BLF destination: z Press the slowly flashing DSS/BLF key. To retrieve a call on hold at the DSS/BLF destination: z Press the rapidly flashing DSS/BLF key.
Reminder Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To program a Reminder: 1. Press SUPERKEY. 2. Press the Reminder softkey. Enter the time. Press either the AM or PM softkey. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1. Press SUPERKEY. 2. Press the Reminder softkey until "Timed Reminder?" appears. 3. Do one of the following: To change the Reminder, enter the new time, and press the Save softkey.
Reminder - Multiple Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To set multiple reminders (up to three timers): 1. 2. 3. 4. 5. 6. 7. 8. 9. Press SUPERKEY. Press the Reminder softkey. Enter the time in 12-hour format. Press the PM softkey if required. Press the Daily or Once softkey depending on whether or not you want the Reminder to repeat daily. Press the Save softkey. Repeat the first two steps and then press the Timer 2 softkey.
Handset Mute To mute your handset's microphone during a call: z Press the Handset Mute feature key. To restore handset microphone operation: z Press the Handset Mute feature key again. Headset Operation To use a headset with your phone, ensure that the headset is connected to the dedicated jack on the bottom of the phone. To answer a call (when Auto Answer is disabled): z Press the flashing line key.
Headset Operation (Headset with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the phone). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.
To switch between headset and handset operation while in a call (see Note 2): z Press the Handset Mute key. You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit. Notes: 1. Lifting the handset on some SUPERSET 4150 phones while it is in headset mode also answers the call. 2. This feature is available on some versions of the SUPERSET 4150 phone only. 3.
Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a 2-party call: z Press the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.
Call Logging Call Logging keeps track of the names (if available) and telephone numbers of all your incoming calls or only those you missed. To program your phone to log your incoming calls: 1. 2. 3. 4. Press SUPERKEY. Press the Call Logging softkey. Press the Missed Calls or All Calls softkey. Press the Internal softkey to log calls from other extensions only, External to log outside calls only, or Both to log internal and external calls. To turn off call logging: 1. Press SUPERKEY. 2.
