USER GUIDE
Table of Contents 5001 IP PHONE ......................................................................................................... 1 Mitel Networks™ 5001 IP User Guide ............................................................................... 1 Notice...............................................................................................................................................1 Disclaimer .............................................................................................
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001 IP Phone Mitel Networks™ 5001 IP User Guide Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (Mitel). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
User Guide About The 5001 IP Phone About Your Set The Mitel Networks 5001 IP Phone is a digital telephone that connects directly to a 10/100BaseT Ethernet network. It is supported by the Mitel Networks 3100 Integrated Communications Platform (ICP) Release 3.0 and later software. Note: The 5001 IP phone is not suitable for direct connection to ANY public telephone network. Connect the phone to a LAN that is attached to a Mitel-manufactured ICP system only.
User Guide Important Safety Instructions And Precautions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Avoid using a telephone (other than a cordless type) during an electrical storm.
User Guide Symbols This symbol may appear on the product. The exclamation point within an equilateral triangle indicates that important operating and maintenance (servicing) instructions are included in the literature accompanying the product. Initializing And Registering The Phone IP phone initialization occurs automatically when the set is connected to the network. CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFTP server on the network.
User Guide Adjusting Volume Levels Ringer Control To adjust the Ringer Volume while the set is ringing: • Press to increase the volume. • Press to decrease the volume. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: • Press to increase the volume. • Press to decrease the volume. Mounting The Phone On The Wall Mounting On The Wall Using Screws (UK/Europe) The 5001 IP phone can be mounted directly on a wall using mounting screws: 1.
User Guide Note: While mounting screws or a standard wall mount bracket may be used to mount the phone on the wall, standard telephone jacks are not used as the phone is connected directly to the LAN. Call Handling About Call Handling The designation card on the front of your telephone should look like the following: Related Topics Making And Answering Calls Hold Message Redial Transferring And Conferencing Call Forwarding Making And Answering Calls To make a call: • Lift the handset.
User Guide Message If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have a message or voicemail. Note: For voicemail to work properly with the 5001 IP phone, Call Forward must be activated on the set. To activate Call Forward on the phone: 1. Lift the handset. 2. Dial 605 (the feature access code for Call Forward) 232 (the extension group for voicemail). When you are finished, you will hear an interrupted dial tone. 3. Hang up to complete the procedure.
User Guide To transfer a call: • Press HOLD. • Dial the number of the third party. • Do one of the following: - To complete the Transfer, hang up. - To announce the Transfer, wait for an answer, consult, and hang up. To form a conference call when a two-party call is already in place, or to add another party to an existing conference: • Press HOLD. • Dial the number of the next party. • Wait for an answer. • Dial ’3’.
User Guide To use a feature access code, simply pick up the handset and dial the code numbers.
User Guide Feature Name Code Description Follow Me 622 Follow Me (I’m Here) 626 Group Call PickUp Last Number Redial Message Waiting 666 Night Service Pick-Up 633 PIN (Personal Identification Number) Codes 634 Recall on Lines 602 Remote Call Forward 688 This feature allows an extension user to temporarily divert their calls to another extension before leaving their original extension to work at another desk; calls follow the extension user to the new destination.
User Guide Index 1 10/100BaseT Ethernet...........................................................................................................................2 A Adjusting .................................................................................................................................................5 Handset Receiver Volume ..................................................................................................................5 Ringer Volume ................................
User Guide V Voicemail ............................................................................................................................................... 7 Volume Control..................................................................................................................................... 2 W WARNING ..............................................................................................................................................