Operation Manual
Mitel 5312/5324 IP Phones User Guide
To s
witch your 5324 IP Phone to Night Answer or Day service, or to view which service
your 5324 IP Phone is currently in:
1. Press
(MENU).
2. Press the No softkey until “Night Answer?" appears.
3. Press the Yes softkey
4. Do one of the following:
To exit without making any changes, press
(MENU).
To change the mode of service, press the Change softkey, followed by No until the
desired alternative appears, and then press Yes.
Release
Release lets you disconnect from an attempted Call Transfer or Conference Call without
hanging up the handset. Release is useful when you encounter a busy or unavailable party.
To release from an attempted transfer or conference call:
Press the Release feature key or the Release softkey.
Mobile Extension
Mitel Mobile Extension is a software solution that enables you to twin your desk phone with
an external PSTN-connected phone (your cell phone, for example). Calls arriving at the desk
phone ring the cell phone simultaneously, until one or the other is answered, or if
unanswered, are forwarded to voice mail. For information about configuring Mobile Extension
on your Mitel IP device, refer to the Mobile Extension Quick Reference Guide available at
http://edocs.mitel.com
or contact your Administrator.
Group Presence
Group Presence allows members of call groups (Hunt, ACD, Ring, and Personal Ring) to
make themselves absent or present in a group. Only members who are present in a group
are offered calls to that group.
If you are in a Personal Ring group (see Handoff – Personal Ring Groups), Group Presence
lets you choose which device in the group you want to use to receive calls by making it
'Present' and the others 'Absent.'
You can also change the presence status of other users if allowed by your system
administrator.
Users belonging to multiple groups can control their presence in each group separately
through the use of feature keys (one for each group), or by dialing a feature access code
(FAC) followed by the group number.
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