User guide

Mitel

Model 5330/5340 User Guide – Issue 2, October 2008 Page 37

Messages

This section describes the following system messaging features:

• Inter-station messages: Inter-station messages are alerts sent to your endpoint by other

internal parties, notifying you to contact the party who left the message. The

(Message) button and Message/Ring Indicator flash to notify you of the new

message. You can then either delete the message or reply to the message, which

automatically places a call to the party who left the message.

• Do-Not-Disturb (DND) messages: Messages that other internal parties see when your

endpoint is in DND. See “Using Do-Not-Disturb (DND)” on page 39.

• Reminder Messages: Messages that you can use to notify yourself of upcoming

appointments, meetings, and so on. See “Using Reminder Messages” on page 40.

• Pages: Announcements sent over endpoint speakers or external speakers. See “Paging

Other System Users” on page 41.

• Voice messages: System voice mail messages.

Leaving Messages at Other Extensions

You can leave inter-station or voice mail messages for other internal parties.

To leave an inter-station or voice message for a busy IC extension:

1. Press (Message) or the LEAVE MESSAGE menu button (Model 5340 only). HANG

UP OR WAIT FOR MSG CENTER appears.

2. Do one of the following:

• Hang up to leave an inter-station message. MESSAGE LEFT FOR <name>

appears.

• Stay on the line to connect to the message center (usually voice mail).

To leave an inter-station message without placing an internal call:

1. Dial 367 (Leave Message), or press (Message), and then press the LEAVE

MESSAGE menu button (Model 5340 only). LEAVE MESSAGE ON EXTENSION

appears.

2. Enter the extension number. MESSAGE LEFT FOR <name> appears.

NOTE

Because a variety of voice mail products work with the Mitel 5000 system,

this guide does not include voice mail instructions. For voice mail

instructions, refer to the voice mail user guide for your system. For example,

refer to the Enterprise Messaging, Basic Voice Mail, and Embedded Voice

Mail Card User Guide, part number 835.3205, or the NuPoint Messenger

Messaging User Guide on the Mitel Web site (http://edocs.mitel.com).

Contact your system administrator for more information about your voice

mail system.