Aastra Business Communication Solution Aastra 5380/Aastra 5380ip User’s Guide https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1282_en.pdf?get&DNR=eud-1282 Supported communication systems: Aastra 415 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the phone Aastra 5380/5380ip on the communication systems mentioned above. This also includes the description of Aastra 5380/5380ip as operator console and as reception telephone for hospitality/hotels.
Welcome... Welcome to the User's Guide for the desk phone Aastra 5380/5380ip for Aastra 400 communications systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations. If you require further technical support or information on other Aastra products, please refer to our websites www.aastra.ch and www.aastra.com or Aastra DocFinder. 2 Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Content Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personalizing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Setting the ringing properties (Audio). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product and safety information The product and document information is available here. You will also find notes on safety, data protection and legal notes. Please read through this product and safety information carefully. Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product and safety information Safety information Failure to observe this information can be hazardous and infringe existing laws. Connections Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Mains power Use the original power supply only. Connect the power supply only to power sources that conform to the indications on the power supply. The device will be inoperable when mains power of the communication system fails.
Product and safety information Product information Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expansion capacity, a comprehensive telephone portfolio and a multitude of expansions.
Product and safety information User information Document portal: www.aastra.com/docfinder © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
Product and safety information The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive conformity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour. Potential hazards are mentioned in the relevant places in the user information.
Product and safety information Data protectio Protection against listening in and recording The Aastra 400 communication solution comprises features which allow calls to be monitored and recorded without the call parties noticing. Please note that these features can only be used in compliance with national data protection provisions.
Product and safety information Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the product is in your possession.
Product and safety information Limitation of liability 1.1 To the extent permitted by law and subject to clause 1.
Product and safety information Document information Communication system and software versions Some communication systems or software versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The chapter "Communication system and software versions", page 161 indicates which software versions support the relevant features. Document designation • • • • • • • Document number: eud-1282 Document version: 1.
Operating and display elements The sections below provide an overview and usage notes on which keys and sockets are available on your phone. Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Display symobls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 14 Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Operating and display elements Key designations and sockets 6 7 1 2 8 3! 18 17 18 17 L> 3<
Operating and display elements 8 Foxkey Executes displayed function using the key. Foxkeys can be freely configured. 9 Volume/cursor keys Adjusts volume. 10 Presence key with LED Preconfigured as presence menu. The Presence key can be configured as a function key or digit key. 11 Phone book key Opens phone books. 12 Redial key Selects the phone numbers last dialled. 13 Microphone key Hands-free or handset microphone off / on. 14 Loudspeaker key Hands-free operation on/off.
Operating and display elements 19 Shift key on Aastra M535 expansion key module Switch between the 3 views. Press 1 x each to display the next level. 20 LED display on Aastra M535 expansion key module Indicates which of the 3 levels is activated. Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Operating and display elements Display symobls Display symbols on the phone Status information Detailed information available Other Foxkeys available (Foxkey) Search mode Function activated Entries in call list New text messages Forwarding activated Call Forwarding on No Reply activated New voice messages • Voice message retrieved • Voice mail greeting with possibility to leave a voice message Voice mail greeting without possibility to leave a voice message 18 New forwarded voice message[a] Re
Operating and display elements Status information Bluetooth activated (Aastra 5380 only) Bluetooth device connected (Aastra 5380 only) Call recording [a] Phone book Business number Private number Mobile number Presence state Available (default) Absent Meeting Busy Not available Aastra M535 display symbols Expansion key module Business number Private number Mobile number Line key Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Dialling and phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. Answering calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialling and phoning Answering calls This section explains the procedure for answering a call. Answering a call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows. Pick up the handset. Note: If the caller's phone number is received, it is shown on the display. If the phone number is stored in the private phone book or in the system, the display also shows the corresponding name. Hands-free operation: Press the Call key or Loudspeaker key.
Dialling and phoning Making calls This section explains the different ways you can make a call with your phone. Dialling with the phone number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. The number is not dialled until you go off-hook, for example by picking up the handset.
Dialling and phoning Dialling with redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list. The last-number redial list has a maximum of 10 entries. Press the Redial key. ➔Redial list is displayed.
Dialling and phoning Using your phone in hands-free mode You want other people to join the conversation or to have your hands free while making the call. The hands-free mode function activates the loudspeaker and the microphone. During a call: Press the Loudspeaker key. ➔Open listening is now activated, is displayed. Put the handset on-hook. ➔The hands-free mode is now activated, is displayed. Notes: • Make sure the hands-free microphone is not obstructed.
Dialling and phoning Using a headset To make a phone call with the headset. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset. Notes: • A corded and a Bluetooth headset cannot be connected in parallel. • If you loose the radio contact with a Bluetooth headset, you can go back into the radio area without being disconnected from the active connection.
Using the display and operating elements The following sections explain how to operate your phone quickly and simply. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Input . . . . . . . . . . . . . . . . . . . . . . .
Using the display and operating elements Display Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forwarding) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information. >> If more Foxkeys are available: Press the >> Foxkey. Retrieving detailed information: Press the right navigation key.
Using the display and operating elements Keys Using the Foxkey The Foxkey has variable functions. These functions are displayed above the key. Several contacts are stored under the broad Foxkey, which means you need to press the Foxkey precisely under the function you want. Press the Foxkey on the place where the function you want appears on top of the display. Keep the Foxkey held down for a moment (about 2 seconds).
Using the display and operating elements Input Digit keys You can use the digit keys for entering digits and passwords and for Quickdial. The characters are assigned to the keys as follows: 1 ABC2 abc2 DEF3 def3 GHI4 ghi4 JKL5 jkl5 MNO6 mno6 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 wxyz9 0 * # Alpha keyboard The alpha keyboard lets you write as you would on a keyboard.
Using the display and operating elements Key 30 Shift key + Control key [Strg] + < Key> Control key + Shift key + < Key> ïíìî ïíìî I i I J j J K k K L l L M m M N n N ñ Ñ O o O öóòôõø ÖóòôÕØ P p P Q q Q R r R S s S T t T U u U V v V W w W X x X Y y Y Z z Z @ @ @ + + + ß üúùû Üúùû ÿ -.?!,:;’"/\()=<>%£$€¥ª &§¿¡ Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Using the display and operating elements Switching between upper and lower case You want to switch between upper and lower case while making an input in text mode. Upper-case input is automatically activated when the first letter is entered. The text mode then automatically switches to lower-case input. Hold and press down the shift key to enter the first letter in lower case. Correcting your input You notice you have entered a wrong digit or character.
Using the display and operating elements Menu-guided navigation Accessing the menu The phone is in standby mode: Menu Press the Menu Foxkey. ➔The first menu entry is displayed. Use the vertical navigation key to scroll through the menu entries. Select Press the Select Foxkey. ➔Accessing the displayed menu. Using the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key.
Using the display and operating elements Other navigation possibilities c Scrolling back through the menu: Press the Correction key. Resetting activated features You can deactivate again all the activated functions (e.g. Forwarding, Barring). Menu Reset Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.2013 Press the navigation key up. ➔All the activated functions are now displayed. Or: Retrievable also via menu: Menu > Activated features. Reset the function in question.
Using the display and operating elements Signals Indicator LED signals Depending on the situation the indicator LEDs either flash or remain steadily lit. LED State Description Flashes fast Incoming call Flashes slowly Appointment call Lit • New voice message or new text message • Callback Note: For an explanation of the indicator LED on expansion module Aastra M535, see chapter "Using the Aastra M535 expansion key module", page 28. 34 Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. Dialling by name You want to make a call by entering a name. Requirement: The name and the corresponding call number are stored in one of the system’s phone book or in an external phone directory connected to the system. For dialling by name, enter the corresponding letters until the user you want or a list is displayed.
Supplementary features Dialling from the phone book You want to search a user in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name. Notes: • To find out to create a new contact in your private phone book, refer to the chapter "Creating a new phone book entry", page 102.
Supplementary features Dialling from private contacts You want to call one of your private contacts. You can search for and select a contact in your private phone book. Press the phone book key. Private contacts 1. Scroll to Private contacts and press the Select Foxkey. 2. For the first letter of the name you are looking for keep pressing the corresponding digit key until the list display the letter (e.g. press the digit 7 three times to obtain the letter R).
Supplementary features Pick up the handset. ➔The phone number displayed is dialled. Notes: • The search function is not affected by upper/lower case and special characters. • When searching in external phone books you must always enter portions of the first and last name and possibly of the town name. Dialling from the call list of unanswered calls You want to call someone who has previously tried to reach you.
Supplementary features Dialling from the call list of answered calls You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list. The list of answered calls contains a maximum of 10 entries. Menu Press the Menu Foxkey. Call lists Scroll to Call lists and press the Select Foxkey. Answered calls Scroll to the Answered calls call list and press the Ok Foxkey.
Supplementary features Selecting with configurable Foxkey You want to call someone whose phone number is stored under a Foxkey. You can dial the person by pressing the corresponding position on the Foxkey. To find out how to configure a Foxkey, refer to the chapter "Configuring keys", page 107. Press the configurated Foxkey. ➔The key’s allocated phone number is shown on the display. Pick up the handset. ➔The phone number displayed is dialled.
Supplementary features Requesting a callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external users. Not all providers support this function. If the called party is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the person you want to call is dialled directly.
Supplementary features To answer the callback request Someone has asked you to call back. You can tell this from the lit attention LED in the idle state. The display shows Callback requested. Call Delete To answer the callback request: Press the Call Foxkey. ➔The phone number is dialled. Clear callback: Press the Delete Foxkey. ➔Callback is deleted. Note: The callback can be changed via Menu > Activated features > Delete or Call as long as it was not answered or cancelled by the system.
Supplementary features Reject a call during the ringing phase You do not want to answer a call. You can reject a call already during the ringing phase. Reject Press the Reject Foxkey or the End key. ➔The connection is rejected and, depending on the system configuration, the caller obtains the busy tone or he is forwarded to a preconfigured destination. Call waiting on an internal user You want to talk to an internal user. However, the person is busy.
Supplementary features Answering call waiting You are in a call and hear the call waiting tone. Another user is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the Answer Foxkey. ➔The first call party is put on hold. You are now connected with the party who initiated the call waiting.
Supplementary features Starting an announcement You want to address internal users directly via their loudspeaker – where available –, without waiting for a reply (similar principle to that of an intercom system). Requirement: It is essential that the internal user has not barred his phone against announcement (for configuration see the chapter "Activating protection against call types", page 101).
Supplementary features Receiving an announcement You are made aware of the announcement by an acoustic signal, the display shows Announcement. You will be addressed via your loudspeaker. You have the following possibilities for answering the announcement: • You can stop the announcement. • You can listen to the announcement as a phone call. • Depending on the system configuration you can answer the announcement directly in intercom, without having to press a key.
Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. Enquiry call during a call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. With the Enquiry function you can call someone else in the middle of a call and put your original call partner on hold.
Supplementary features Brokering between an enquiry call party and your call partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold. Brokering is possible with both internal and external users. You can also broker between conference parties as a group and an enquiry call party.
Supplementary features Transferring a call partner You want to put your call partner through to someone else. With the Enquiry function you can connect your call partner with someone else. You can connect internal and external users with one another. Enquiry ☛ You are making/taking a call Press the Enquiry Foxkey. Enter the phone number of the enquiry call party. ➔Enquiry call party is called; first call partner is on hold.
Supplementary features Parking a call partner You want to put your call partner on hold without using a phone line as a result. You can park your call partner locally and take back at each phone assigned to you. You can also allocate the Park function to a freely configurable key (see chapter "Configuring keys", page 107). Park Press the Park Foxkey. ➔Your call partner is now parked locally; is displayed. Put the handset on-hook. [P] To retrieve a parked call party: Press the [P] Foxkey.
Supplementary features Recording a call You want to record an active call with your call partner. You can record an active conversation if you have been authorized to do so by your system administrator[a]. Your call party can be an internal or an external user. The recordings are made and backed up only as .wave files in your individual e-mail boxes. For this, you must configure at least one e-mail address in the communication system. Contact your system administrator for more information.
Supplementary features Record/Stop Recording a call: Record Foxkey or function key for Call recording, as soon as you have an incoming/outgoing call or an active call. ➔Call is recorded is displayed on screen. End the recording with the Stop Foxkey. ➔The recording is sent to your e-mail address. Note: The LED on the function key remains lit while the recording is in progress. The LED starts to flash before the recording reaches its maximum preset duration.
Supplementary features Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk. The presence function enables you on the one hand to quickly set your personal presence state and hence to route the incoming calls to the destination you want. It also tells you directly whether the user you want is reachable or absent without you having to call him. The information details depend on the type of telephone.
Supplementary features Presence state Example: You have a meeting in your Outlook calendar from 2 to 4 pm. Your presence state changes from Available to Meeting. This presence state has assigned a presence profile that automatically executes the appropriate action commands, for example call forwarding to voice mail. As soon as you manually change back this presence state to Available because the meeting has already terminated at 3.30 pm, the duration of your Outlook appointment automatically adapts to 3.
Supplementary features Notes: • External applications such as Open Interfaces Platform (OIP) can affect your presence status. Example: You have a meeting in your Outlook calendar from 2 to 4 pm. Your presence state changes from Available to Meeting. This presence state has assigned a presence profile that automatically executes the appropriate action commands, for example call forwarding to voice mail.
Supplementary features Absence information You wish to give your caller detailed information about your absence. If you have configured call forwarding to voice mail in your presence profile, you can choose whether the currently active greeting, the global greeting, one of your personal greetings or an absence information should be played back to the caller[a]. So-called absence information is available for each presence profile (Available, Absent, Meeting, Busy, Not available).
Supplementary features Forwarding calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone, voice mail, pager). With call forwarding you can forward incoming calls directly to a different destination. Notes: • One diversion applies to all connected phones, in one number user concept. • Only one forwarding variant at a time is possible. Menu Press the Menu Foxkey. Forwarding Scroll to Forwarding and press the Select Foxkey.
Supplementary features Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy.
Supplementary features Forwarding to voice mail You cannot momentarily be reached on your phone. If you forward to your voice mail, a user can leave you a voice message. You can use the global greeting or your own greeting (see chapter "Configuring voice mail", page 104). For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Notes: • One diversion applies to all connected phones, in one number user concept.
Supplementary features You can use one of the text messages stored in the system directly, modify it or create a new message. Notes: • One diversion applies to all connected phones, in one number user concept. • Only one forwarding variant at a time is possible. Menu Press the Menu Foxkey. Forwarding Scroll to Forwarding and press the Select Foxkey. Call Forwarding Scroll to Call Forwarding and confirm with the Ok Foxkey. Text message Scroll to Text message and confirm with the Ok Foxkey.
Supplementary features Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. General Scroll to General and press the Select Foxkey. Barring Scroll to Barring and press the Modify Foxkey. ➔You are prompted to enter your PIN. ☛ Enter the PIN and confirm with the Ok Foxkey. Select the required type of barring and confirm with the Ok Foxkey. ➔The phone is now locked; is displayed.
Supplementary features Voice messages and text messages In this section you will learn how to use voice messages and text messages. Play voice message Voice Mail from is displayed and the indicator LED is red-flashing. Note: Depending on the system configuration your system administrator can specify that you are notified by e-mail whenever you receive a new voice message (with the voice message attached). Contact your system administrator for more information.
Supplementary features Deflecting voice messages Have you received a voice message which interests other users? You can transfer incoming voice messages to other users[a]. You can decide whether to keep a copy of each voice message. Menu Press the Menu Foxkey. Voice mail Scroll to Voice Mail and press the Select Foxkey. Inbox Scroll to Inbox and press the Select Foxkey. Deflect Select the voice message you want and press Deflect. ☛ Enter the call number and press the Ok Foxkey.
Supplementary features New Scroll to New and press the Select Foxkey. Select one of the text messages stored in the system and press the Select Foxkey. ☛ Adapt or expand the text and press the Send Foxkey. Select the destination and press the Select Foxkey. ☛ For User and Group: Enter the call number and press the Send Foxkey. ➔The text message is sent. Note: If the display shows Not available, the text message could not be sent.
Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. All the functions you can save under a configurable key can be found in chapter "Function selection for configurable key", page 112. Picking up a call You hear a phone ringing in your vicinity and want to pick up the call. With the Pick up function you can pick up the call from the other phone on your own phone. Menu Press the Menu Foxkey.
Supplementary features Acknowledging an appointment call You obtain an appointment call and Appointment call is displayed. Without an acknowledgement the appointment call will ring for 1 minute. Notes: • If you activated forwarding, the appointment call is not forwarded. • If you are in call, the appointment call is made as soon as you end the call. • An appointment call can only be set using a function code, see chapter "Function commands, function codes", page Seite 117.
Supplementary features Activating/deactivating DTMF mode You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode. In the DTMF mode each keystroke generates a tone. If for example you enter a call number during a call, your call partner will hear the tone signals.
Supplementary features ☛ 1. 2. 3. 4. Enter function code #36 for a business call. Enter your internal phone number. Enter your PIN. Enter the internal or external phone number with the exchange access digit. Pick up the handset. ➔The phone number displayed is dialled. Note: When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call. ☛ Or: 1. Enter function code #46 for a private call. 2.
Supplementary features Answering a general bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment. The call can be answered on any phone. Ask your system administrator whether a general bell is set up. You can answer from any internal phone. Menu Press the Menu Foxkey.
Supplementary features Suppressing your call number from your called party's terminal display You do not want your call number to appear on the terminal display of a called party in the public network. You have two possibilities: • If you never want the phone number to be displayed, set CLIR Permanent. • To suppress your call number display for certain calls only, select the functionCLIR Per call before dialling your party's call number.
Supplementary features Activating personal call routing You wan to specify which of your phone shall ring when you receive a call. If your system administrator has set up a phone number with several phones for you as well as the five call routings (One-number user concept, see chapter "Purpose and function", page 7), you can specify which of your phones shall signal a call by using the personal call routing. Your system administrator can set up up to 5 call routings.
Supplementary features When your system administrator has set up a phone number with several phones (One-number user concept, see chapter "Purpose and function", page 7), you can define on which phones a call shall acoustically be signalled using ring alone. When you have activated ring alone on a phone, the acoustic ringing tone is deactivated for all other phones ( ). An incoming call is signalled in the display of all phones. You can answer the call on each of your phones.
Supplementary features Free seating You do not have your own workplace and share desk and phone with other employees. Log in: Free Seating lets you log in on a phone configured for that purpose. Once you are logged in, your personal call lists, phone book and all your other personal settings and Hotkeys are available to you immediately. If your profile contains expansion key modules, but the phone you have logged in to does not, the keys in question will not be available to you.
Supplementary features Note: The default PIN setting "0000" is not accepted. First change the PIN as described in chapter "Changing the PIN", page 98 or use the function code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Log out Log out free seating: Press the Log out Foxkey. ➔The display with the call number is displayed.
Supplementary features Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra communication system and enables the logging, the administration, and the analysis of all call and connection data. If a OpenCount[b] is integrated in your Aastra communications system, the following additional features are also available on your phone. PIN telephony The PIN telephony[b] is part of OpenCount.
Supplementary features Functions with Aastra Alarm Server If a Aastra Alarm Server is integrated in your Aastra communications system, the following additional features are also available on your phone. Direct response Direct response[b] is mainly used by nursing staff in the health care sector or in a care facility as well as in all other fields where an Aastra Alarm Server is used. A patient needs help and presses the alarm button. The Aastra Alarm Server sends a visual (e.g.
Supplementary features Confirm Ignore Confirming the alarm: Press the Confirm Foxkey on the staff phone. ➔The alarm ends and the alarm signal is deleted from the staff phone. Ignoring an alarm: Press the Ignore Foxkey on the staff phone. ➔The alarm remains active and the alarm signal is deleted from the staff phone. Deleting the alarm: You can delete the alarm directly from the alarm button next to the bed. ➔The alarm ends and the alarm signal is deleted from the staff phone.
Supplementary features Hotline Alarm The hotline alarm[b] is mainly used by nursing staff in the health care sector as well as in all other fields where an Aastra Alarm Server is used. A user needs help and picks up the handset or presses the loudspeaker key. Thereafter, he is automatically routed to the hotline destination number preconfigured in the Aastra Alarm Server, i.e. to the responsible nursing staff. The nursing staff answers the call and is connected with the user seeking help.
Supplementary features Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. The remote control is initiated using a special function code. You can then enter the function commands and function codes.
Supplementary features Organisation within the team This section explains the different options provided by your phone to communicate in a team. To be able to set up a Team key, you need to make sure an Aastra M530 or Aastra M535 expansion key module is connected. Contact your system administrator for more information. Using the Team key You and your team partners want to be reachable at all times as a team and be able to communicate with one another as quickly as possible.
Supplementary features Substituting for a team partner Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again. While the Team key is flashing: Pick up the handset. ➔You hear the dialling tone. Press the Team key. ➔You are through to the person who is calling your team partner.
Supplementary features Line keys This section explains the different options provided by your phone, if your system administrator has assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone. To be able to set up Line keys, you need to make sure an Aastra M530 or an Aastra M535 expansion key module is connected. Contact your system administrator for more information. A line has a number which can be used to make an external or internal call.
Supplementary features Making calls using the Line key You want to make a call via a Line key. You can make a call via any free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key. The call charges are recorded separately for each Line key. ☛ Enter the phone number. Press a free Line key. ➔The Line key is lit. The line is selected. Pick up the handset. ➔The phone number is dialled.
Supplementary features Switching active lines You are in a call and want to answer a call on another Line key or make a call. You can switch lines by pressing a key. The active call is automatically parked locally. Parking the call and switching lines: Press the Line key you want. ➔The active call is parked. The call on the selected line is activated. To retrieve a parked call: Press the relevant Line key. ➔You are now back through to the parked call partner.
Personalizing your phone These sections explain how to adapt the phone’s basic settings to suit your personal requirements. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Setting the ringing properties (Audio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . .
Personalizing your phone Display This section explains how to set display properties. Setting the display You may find the display is too bright or too dark. You can adjust the Display contrast, the Backlight and the Backlight intensity. Note: Please note that the backlight intensity may become less if Aastra 5380 is not connected to the power supply. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Display Scroll to Display and press the Select Foxkey.
Personalizing your phone Setting the Aastra M535 display You can adjust the M535 display contrast and the M535 backlight intensity. The backlight setting for the display of the Aastra M535 is taken from the phone. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Display Scroll to Display and press the Select Foxkey. 88 Scroll to the required display settings and press the Modify Foxkey. Select the required setting and confirm with the Ok Foxkey.
Personalizing your phone Setting the ringing properties (Audio) This section explains how to set your phone's ringing tone properties. Setting the ringing volume during ringing You want to adjust the ringing volume. You can adjust the ringing volume while the phone is ringing. Quieter: Press the –-key. Louder: Press the +-key. Setting the volume during a call You want to adjust the volume while in a call. You have to set the volume of handset and loudspeaker separately.
Personalizing your phone Setting the ringing properties You want to change the way in which your phone rings. You can adjust the Ringing volume, the Internal melody, the External melody, the Speed and the Attention tone volume. If you do not want to be disturbed during a certain time, you can set your phone not to ring with Suppress ring tone. Deactivated ringing is displayed with . Note: Please note that the ringing volume may be reduced if Aastra 5380 is not connected to the power supply.
Personalizing your phone Hands-free and headset settings This section explains other ways in which you can make calls with your phone. Automatic hands-free mode You want to answer a call without picking up the handset or pressing a key. You can choose whether your phone should immediately and automatically activate hands-free operation after one ring, for internal calls or announcements. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey.
Personalizing your phone To activate headset mode You have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. You can switch the headset mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset.
Personalizing your phone Installing a Bluetooth module Your phone can be equipped with a Bluetooth module as an option. As soon as you have connected a Bluetooth module to your terminal, you can activate the Bluetooth operation and connect Bluetooth devices. Contact your system administrator to install a Bluetooth module. Installation: Note: Always disconnect the phone from the mains power first before you install a Bluetooth module.
Personalizing your phone 2 1 4 3 Note: If electronic components are touched, electrostatic discharge may strongly hamper the system's reliability and cause long-term damage. Activate Bluetooth operation and Bluetooth device (Aastra 5380/5380ip only) You want to make a call using a Bluetooth-supported headset or to set up a conference using a Bluetooth-supported conference unit.
Personalizing your phone The following Bluetooth applications are supported: • Headsets • Conference units Only one Bluetooth connection at a time is possible. Note: To find out how to make phone calls with the headset, refer to the chapter "Using a headset", page 25. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Bluetooth Scroll to Bluetooth and press the Select Foxkey. Pair new device Pair new device: Scroll to Pair new device and press Select Foxkey.
Personalizing your phone Bluetooth Activating/deactivating Bluetooth operation manually: Scroll to Bluetooth and press the Modify Foxkey. Activating or deactivating Bluetooth operation. ➔The setting is stored, is displayed. Note: An activated Bluetooth mode does not imply that a Bluetooth connection is running. 96 Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Personalizing your phone General settings This section explains other settings you can make on your phone. Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English. Menu Press the Menu Foxkey. *Language Scroll to *Language and press the Modify Foxkey.
Personalizing your phone Changing the PIN You want to change the PIN used to lock/unlock your phone (see chapter "Locking your phone", page 61 and "Unlocking your phone", page 62). The digit combination "0000" is set as default. You can select any 2 to 8-digit combination for your new PIN. If you have forgotten your PIN, your system administrator can reset it to the default setting. Depending on the system settings the function may not be available. Note: Your PIN applies to all your phones.
Personalizing your phone Enter the display text for the idle state You want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. General Scroll to General and press the Select Foxkey. Idle text Scroll to Idle text and press the Modify Foxkey. ☛ Enter the text and confirm with the Ok Foxkey.
Personalizing your phone Screensaver Scroll to Screensaver and press the Modify Foxkey. Activating screensaver (with the clock type you want) or deactivating and confirm with the Ok Foxkey. ➔The setting is stored. Identifying the communication system This phone can be connected to different Aastra communications systems. You can verify to which system your phone is connected to. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey.
Personalizing your phone Protect yourself against calls This sections explains how you can protect yourself against other users applying telephony features on you via menu guidance or using function codes. Activating protection against call types You want to protect yourself against certain types of calls. You can set the settings so that the following functions, where available in your communications system, are not allowed on your phone.
Personalizing your phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. Creating a new phone book entry You want to store your own phone numbers. You can store your own phone numbers in the private phone book. You may store several phone number entries (business, private, mobile) to one contact. You can specify one of these numbers as the standard call number, the one which is used whenever you do not make a particular selection.
Personalizing your phone Editing or deleting a phone book entry You want to modify a phone number stored on your private phone book. Note: You cannot modify entries in other phone books. Press the phone book key. Private contacts Scroll to Private contacts and press the Select Foxkey. Changing an entry: Select the entry you want and press the Edit Foxkey. ☛ Modify the contact data and confirm with the Ok Foxkey.
Personalizing your phone Configuring voice mail This section explains how to set your voice mail. Managing personal greeting You have the possibility to record up to 3 different greetings (e.g.for Absent or Vacation). Give each greeting the relevant name. Depending on the system configuration a caller may or may not be able to leave a message (for the symbols see Chapter "Display symbols on the phone", page 18).
Personalizing your phone Configuring presence/presence profile Do you want to manage your incoming calls taking your current presence status into account (see chapter "Organizing absences using the presence key", page 54). You have a choice of 5 presence profiles for controlling your presence status: Available, Absent, Meeting, Busy, Not available. Presence profiles contain action commands that are executed when the presence status is activated.
Personalizing your phone To open the presence menu: Press the presence key. Or: Press the function key for Presence menu (storing function key see the chapter "Store a function under a key – function key", page 109). Or: The presence menu can also be selected using the menu: Menu > Settings > General > Presence menu. ➔Presence menu is displayed. Modify Modify 106 Set the function key for presence profile: 1. Open the presence menu, scroll to the profile you want and press the Modify Foxkey. 2.
Personalizing your phone Configuring keys This section explains how to assign phone numbers and functions to a Foxkey or configurable key. Available keys You can select the following keys for configuration purposes: • Presence key: Preconfigured as presence menu. You can also store call numbers and functions. The key assignment is retrievable at any time. • Foxkeys: You can also store call numbers or functions on a Foxkey. The key assignment is retrievable in the idle position only.
Personalizing your phone Store a phone number under a key – number key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit. On each Foxkey and configurable key of the Aastra M535 expansion key module you can store one call number and name, and on each configurable key of the Aastra M530 expansion key module you can store two call numbers and the associated names. The key automatically becomes a number key.
Personalizing your phone Store a function under a key – function key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand. Usually the function is assigned so that you: • activate the function with the first keystroke – key-LED lit, • and deactivate the command again with a second keystroke - key-LED off.
Personalizing your phone Notes: • The selection of functions can be found in the chapter "Function selection for configurable key", page 112. • In addition to the large number of predefined functions you can also write your own function. For more information please refer to the chapter "Function commands, function codes", page 117.
Personalizing your phone
Personalizing your phone Function selection for configurable key This section contains a list of all the functions you can store under a configurable key via the menu. Contact your system administrator for more information. More information on how to store functions under a configurable key using function commands and function code can be found in chapter "Formulating functions", page 117. Function Description No function Select this function to delete the function key assignment.
Personalizing your phone Function Description Home alone If calls to a user group can only be answered by one user, the user in question can activate Home Alone on the user group. Then if the user is already in a call, all subsequent internal or external calls to the user group obtain a busy tone. Free configurable You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes, and the phone number.
Personalizing your phone Function Description Activate/deactivate ring tone With this function the phone does not ring. For further information refer to chapter "Setting the ringing properties", page 90. Fast take (Pick up a Call) You can take an incoming call or an active call from another phone to your phone. Fast Take must be enabled. Contact your system administrator for more information. Presence menu Menu for selecting a presence profile.
Personalizing your phone Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements. Your system administrator will determine whether your phone has Line keys. Setting the Response of a Line Key You want to set the response of a line key. You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key. You can configure a ringing delay for the ringing tone.
Personalizing your phone Answer Setting the answering mode: Scroll to Answer and press the Modify Foxkey. Select the required setting and confirm with the Ok Foxkey. ➔The setting is stored. Setting possibilities for answering: Key to answer the call by pressing the line key, Handset to answer by picking up the handset, and Hands-free to answer automatically with hands-free. Notes: • The Handset and Hands-free settings only work when the ringing signal is activated.
Personalizing your phone Formulating functions This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and function codes and how to assign it to a key. Function commands, function codes You can use the predefined selection to allocate functions to a configurable key (see chapter "Store a function under a key – function key", page 109).
Personalizing your phone Formulating a function code and storing it under a key (example: “Activate presence status”): Frei konfigurierbar Keep the key you want pressed down for approx. 2 seconds. Or: The keys are also available via the menu: Menu > Settings > Keys > Key/Foxkey. 1. Function key > select function Free configurable. 2. Type in a name: e.g. “Absent” or use a standard name. 3. Type in the first number: I*27118002311#.
Operator phone This section explains the options provided by your Aastra 5380/5380ip with Aastra M535 when it is registered on the system as an operator phone. Information on the operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Setting the operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Using an operator phone . . . . . . . . . . . . . . . . . . . . .
Operator phone Information on the operator phone The operator phone is your company's phone nerve centre. Incoming external calls as well as internal calls are routed to this phone via several physical lines. Thus, several calls can arrive simultaneously. The calls are placed on the Line keys and usually processed in the sequence in which they arrived. Once your system administrator has configured the first Line key on your Aastra M535 your phone acts as an operator phone.
Operator phone Personal key Once your system administrator has configured your phone as operator phone, your Personal key is also configured. The Personal key allows the operator phone to act as an ordinary user. In other words, you can use this key to make personal calls. Incoming calls to your personal phone number are routed to the Personal key. The position of this key can freely be chosen by your system administrator. Calls to the Personal key always have the highest priority.
Operator phone A Line key uses all 3 levels for information display: • Level 1 and 2: Caller’s name or call number (depending on the system configuration). • Level 3: Time of call.
Operator phone Setting the operator phone You can configure up to 10 line keys on level 1 of an Aastra M535. Adding and setting operator phone lines You can make a number of settings that affect the telephone's response when someone calls on a Line key. Note: The settings are made once for all the Line keys. Menu Setting up the operator phone: Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Operator phone Scroll to Operator phone and press the Select Foxkey.
Operator phone Setting possibilities for answering mode: Key for making the call by pressing the Line key and Handset for making the call by picking up the handset. Setting possibilities for call list: Insert for an entry in the call list and Do not insert for no entry. Operator phone Setting the operator phone using a function key: Press and hold down the operator phone Line key. ➔Display shows choice of key types. Scroll to Operator phone and press the Select Foxkey. ➔The setting is stored.
Operator phone Using an operator phone Answering a call on your Personal key You receive a call on your personal phone number on your operator phone. The LED on your Personal key begins to flash. To answer the call, proceed as follows. You can take the call without having to press your Personal key. Personal key is flashing: Pick up the handset. ➔You are now connected with the caller. Or: 1 Press the Personal key. ➔The line is selected. 2 Pick up the handset. ➔Connection with the selected line.
Operator phone Pick up the handset. ➔Connection with the line with the highest priority. Or: 1 Press the Line key. ➔The line is selected. 2 Pick up the handset. ➔Connection with the selected line. Making calls using the Personal Key You want to make calls on your operator phone without seizing a Line key. You can make a call via your Personal key using the operator phone.
Operator phone Park call on Line key You are connected with your call partner via a Line key and decide to park the call. You can park the call on the current Line key. Park Park call: Press the Park Foxkey. ➔Line key flashes slowly, is displayed. To retrieve a parked call: Press the relevant Line key. ➔You are now back through to the parked call partner, is displayed. Note: If you have several calls in parallel and you press another line key, the other call is automatically parked.
Operator phone Transferring an external call You want to transfer an external call to an internal user who does not have exchange access. Not only can you hand over an external call, you can also dial the call partner's phone number and announce him to the call destination required. Enquiry You are making/taking a call: Press the Enquiry Foxkey. Press a free Line key. ➔You hear the exchange signal. Transfer of the external call without prefix: Put the handset on-hook.
Operator phone Activating a substitution for the operator phone You want to forward calls to your operator phone to a different destination. The function Substitution is used to forward calls intended for operator phones. The substitution is automatically activated for all the other operator phones as well. Calls to your Personal key are not affected by the forwarding. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey.
Operator phone Making calls to a two-company system You are operating a two-company system and want to appear either as Company A or as Company B, as necessary. Requirement: The system and your operator phone have been set up by the system administrator. Properties of a two-company system: • • • • Each individual Line key allows you to appear as Company A or B. Call lists are not kept separately according to company. The call charges are recorded separately for each company.
Operator phone Activating/deactivating functions by remote control You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different internal phone. Remote control has to be enabled for your phone in the system. The remote control is initiated using a special function code. You can then enter the function commands and function codes.
Reception telephone This section explains the options provided by your Aastra 5380/5380ip when it is registered on the system as an reception telephone[a]. Information on the reception phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Operate reception telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Carrying out some settings . . . . . . . . . . . . . . . . . . . . . . . .
Reception telephone Information on the reception phone Your telephone becomes a reception telephone once your hospitality manager has defined your Aastra 5380/5380ip in the system as reception telephone and has configured the basic settings. As a receptionist, it is your responsibility to ensure that a guest checks in and out without any problem. You can manage check-in, check-out and many other settings and actions for your guest on your Aastra 5380/5380ip.
Reception telephone Function keys and room keys on Aastra M535expansion module You have a better overview and can serve your guests quicker if you use your reception telephone with at least one Aastra M535 expansion module. Function keys: You can assign a specific function mode to the configurable keys of Aastra M535. You must configure this mode just once on one Aastra M535 level so it is available on all three levels.
Reception telephone Configure function key: Press the configurable key on the Aastra M535 and hold it down for a moment. ➔Display shows choice of key types. The currently set function is displayed with . Function key Scroll to Function key and press the Select Foxkey. ☛ No function Select the function you want and press the Select Foxkey. Save the name or standard name and confirm with the Ok Foxkey. ➔The function key is now stored.
Reception telephone No function 136 Use room key as function key: Activate the function mode you want and press room key. ➔Settings can be made in function mode. Delete room key: Press the configurable key on the Aastra M535 and hold it down for a moment. ➔Display shows choice of key types. The currently set function is displayed with . Scroll to No function and confirm with the Ok Foxkey. ➔The key configuration is cleared. Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Reception telephone Operate reception telephone Check-in A new guest arrives and wishes to check in. You can execute a check-in in idle state as well as during an active call. You can find other room settings in Chapter "Room configuration", page 141. Check-in Check in a guest: Press Aastra M535 function key for Check-in- mode. ➔The room key LED indicates the room status: Red: Occupied, green: Vacant, off: Vacant but cleaning status Not inspected.
Reception telephone Check-out The guest's stay has ended and he wishes to check out. A report appears if the room status during check-out is still open, for instance if a notification is still available or if the room telephone is still being used. First process the report, if necessary, then start the check-out afresh. If more than four reports are available, only the first three reports are displayed. You can execute a check-out in idle state as well as during an active call.
Reception telephone Wake-up call ☛ ☛ Daily ☛ Set wake-up call: Press function key on Aastra M535 for Wake-up call mode. ➔Room key LED indicates the wake-up call status: expired, green: activated, OFF: deactivated. Press the room key you want on Aastra M535. ➔Input window opens. Enter the wake-up time you want and confirm with the Ok Foxkey. ➔Wake-up call settings are displayed. If necessary, select the Wake-up call daily and press the Modify Foxkey.
Reception telephone Wake-up call OFF Wake-up call: Select OFF and confirm with the Ok Foxkey. ➔Wake-up call is deleted. Note: An overview of set wake-up calls is also available via Menu: Menu > Reception > Wake-up call > Change/Delete. Wake-up call expired Delete Hide "Wake-up call has expired": Press the Ok Foxkey. ➔Wake-up call is expired. Delete "Wake-up call has expired": Press the Delete Foxkey. ➔Wake-up call is now deactivated.
Reception telephone Carrying out some settings You can make further settings or modifications in the configuration menu. Room configuration You can obtain the following information about a room in room configuration: • • • • • • • • • • Room status: The room is either Vacant or Occupied. Cleaning status: The status is either Cleaned, Not cleaned or Inspected. Name: type in the guest's name here. Wake-up call: activate wake-up call with the time you want.
Reception telephone Room configuration Scroll to Room configuration and press the Select Foxkey. ☛ Modify 142 Type in the room number you want and confirm with the Ok Foxkey. ➔You have an overview of the set room configuration. Select settings with the Modify Foxkey then confirm with the Ok Foxkey. ➔Settings are saved. Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Reception telephone Room status This menu gives you an overview of all available rooms. You can view each room configuration and take the action you want. The overview contains the following statuses and settings. For more information on the individual statuses and settings, see Chapter "Room configuration", page 141. • • • • • • • • • • Room status Cleaning status Name Wake-up call Notification Call charges Notifications Surcharge calculator Room ro room call Hotline Menu Press the Menu Foxkey.
Reception telephone Enhanced settings You wish to perform further settings for your rooms. You can perform the following settings. These settings apply to all rooms. • Room-to-room permission: Your hospitality manager defines the standard permission in the communication system. You can manually modify this setting at any time during check-in or during a guest's stay. – Allowed: set the setting to Allowed when a guest is checking in, so a guest can call a room from another room.
Reception telephone Printing the list of last bills You wish to print out a bill again after you have finished the check-out operation. You can print the last bill for each room. Menu Press the Menu Foxkey. Reception Scroll to Reception and press the Select Foxkey. List of last bills Scroll to List of last bills and press the Select Foxkey. Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.2013 Select the room you want and confirm with the Ok Foxkey. ➔Printing bill.
Installation and first-time operation These sections explain the setup options available with your phone. Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Setting up and mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation and first-time operation Equipment provided Telephone and handset 3! Handset connection cable Telephone connection cable Aastra 5380 L> 3<
Installation and first-time operation Options Plug-in power adapter Expansion key module Aastra M530 with write-on labels (incl. stand rest and connection cable) Expansion key module Aastra M535 with display (incl. stand rest and connection cable) 148 Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Installation and first-time operation Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desk phone or mount it to the wall. Setting the phone up as a desk phone You can set up the phone either at a 40° or a 25° angle. To do so, insert the stand rest in different positions into the back of the phone until it snaps into place. • Insert the stand rest as indicated on the installation diagram until it snaps into place.
Installation and first-time operation Wall mounting You can also mount the phone on the wall. To do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. Notes: • As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord. Ask your dealer for a list of suppliers for a suitable ribbon cable (only Aastra 5380ip).
65 mm Installation and first-time operation 145 mm 130 mm 3.5 mm 151 mm A B 1 2 3 1 C 2 D Dismantling Desk phone: • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Aastra 5380/Aastra 5380ip eud-1282/1.3 – R3.0 – 04.
Installation and first-time operation Connect Aastra 5380 Connections Telephone connection Connecting the handset Headset connection Connecting the Aastra M530/Aastra M535 expansion key module or power supply Connecting your phone to the system • Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol. • Desk installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest.
Installation and first-time operation Connect Aastra 5380ip IP connections Connecting to the IP network Connecting a PC (if required) Connecting the handset Headset connection Connecting the power supply Connecting the Aastra M530/Aastra M535 expansion key module Note: Your system administration will take care of the IP addressing and the commissioning of the phone. The IP addresses and other information about your phone is available in the setting mode.
Installation and first-time operation • Plug the connector at the loose end on the underside of the phone into the LAN socket. • Desk installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. Connecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, for example a printer. • Connecting the LAN cord (not included in the scope of delivery) to the PC’s network socket.
Installation and first-time operation Aastra M530/Aastra M535 expansion key module (optional) You can connect up to 3 Aastra M530 expansion key modules with 20 configurable keys each and up to 3 Aastra M535 expansion key modules with 3x15 configurable keys to your phone. You can freely combine Aastra M530 and Aastra M535. Each key has an LED for visual signalling.
Installation and first-time operation Connecting the Aastra M530/Aastra M535 expansion key module Note: Always disconnect the phone from the mains power first before you connect/disconnect an Aastra M530/Aastra M535 expansion key module. • Unplug the phone cord from the socket on the underside of the phone. • Attach Aastra M530/Aastra M535 expansion key module to the right of the phone until you feel and hear it snap into place, as indicated in the following figure.
Installation and first-time operation Labelling the Aastra M530 expansion key module Write-on labels for the configurable keys can be found on the Aastra 400 DocFinder. You can fill out the fields directly on your PC and then print out the labels. • Label the write-on labels on the PC, print them (“Page scaling for printing: none“) and cut them out. • Carefully remove the transparent cover next to the configurable keys. • Place the write-on labels into the recesses next to the configurable keys.
Further information The following sections contain more useful information about your phone. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Declaration Open Source Software (Aastra 5380ip). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Communication system and software versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see chapter "Installation and first-time operation", page 146).
Further information Declaration Open Source Software (Aastra 5380ip) About Open Source Software This product contains Open Source Software from third-party suppliers subject to the GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License). The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at www.aastra.com/docfinder ("Public GNU source" document type).
Further information Communication system and software versions You want to activate a feature described in these Instructions but the system will not let you. Some communication systems or software versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features. Contact your system administrator for more information. R2.0 [a] X [b] X R3.
Index A Aastra Alarm Server .......................................................77 Absence information ....................................................57 Accessories (Safety information) ................................ 6 Acknowledging an appointment call .....................67 Actions following an alarm ........................................67 Activating screensaver .................................................99 Alarm melodies ...............................................................
Deflecting: a call during the ringing phase ..........................43 voice messages ........................................................64 Deleting a phone book entry ................................. 103 Desk phone ................................................................... 149 Dialling: by name ......................................................................36 from external phone books .................................38 from private contacts .........................................
Aastra M535 ..............................................................17 Operator phone .................................................... 121 Limited Warranty (Australia only) ............................10 Line key: .......................................................................................83 Answering a call on a Line key ...........................83 Park call on Line key ...............................................84 Phoning over a Line key .......................................
Notification service ............................................. 140 Room configuration .................................. 141, 143 Wake-up call .......................................................... 138 Record malicious call ....................................................71 Recording a call ..............................................................52 Redial .......................................................................... 23, 40 Redial key ...........................................
Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder. Exclusion of liability Aastra® is a registered trademark of Aastra Technologies Limited.
