MITEL MiVOICE BUSINESS AND 5000 COMMUNICATIONS PLATFORMS MITEL WIRELESS 5624 HANDSET USER GUIDE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Elements of the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide Dial a Number from the Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Dial the Sender of a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Dial a Number from the Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Dial a Name from the Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Reply to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Delete a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Forward a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Call the Sender of the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Services . . . . . . . . . . . . . . . .
Table of Contents Edit a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Delete a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide viii
About Your Phone About Your Phone This document describes the features and settings of the Mitel® 5624 (WiFi) handset. This feature-rich handset has a color display, telephony, and messaging. It is designed to be used in demanding environments, such as hospitals, and in office environments. The 5624 handset is suitable for users who need to readily be reached and/or have a need for mobile voice and messaging features.
Mitel Wireless 5624 Handset User Guide Elements of the Handset 1 Multi-functiona button This button can be used as a short cut to functions. The button has two modes: long or double press modes. In the Mitel 5624 Personal Alarm, the button is used as an alarm push button only. See Define the Multifunction or Alarm Button on page 59 and Push-button Alarm on page 37.
About Your Phone Features and Functions IMPORTANT:The handset may retain small magnetic objects around the mouth cap or ear cap region. Case The plastic cover parts are made of durable PC/ABS material. The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC 60068-2-32, procedure 1, which makes it drop proof from 1 meter onto concrete. Ascom approves 12 drops from 1.5 metre. Antenna The antenna is integrated inside the handset.
Mitel Wireless 5624 Handset User Guide Chargers Desktop Charger Figure 2: Desktop Charger You use the desktop charger to charge the handset and the Mitel 5624 Desktop Programmer to download new software and synchronize parameters. The units look the same except that the Desktop Programmer has an USB connection.The handset is fully operational while placed in the charger. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket.
About Your Phone Contacting Emergency Services This handset, like any wireless phone, communicates using radio signals. As with any wireless phone, you may not be able to establish a connection under all conditions; therefore, you should not rely solely on a wireless telephone for essential, emergency communication. The key lock feature disables the handset keypad and prevents the accidental dialing of numbers that may result in nuisance calls.
Mitel Wireless 5624 Handset User Guide Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear is 1.38 W/kg. The telephone has also been tested when worn on the body using belt clip. The maximum measured SAR value in this configuration is 1.16 W/kg.
About Your Phone Chemical Resistance The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping, fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration. The following chemicals have shown no harmful effect: • 3% Hydrochloric Acid • M-alcohol (70% Methylated Ethanol) • 60% Chlorhexidin 0.5mg/ml Acetone can be damaging to the plastic casing of the handset and should not be used.
Mitel Wireless 5624 Handset User Guide The Soft key bar (5) is used for soft keys which can be used as short cuts for functions in the handset. See the Mitel 5624 Wireless Handset Configuration Guide. Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depend on the signal strength.
About Your Phone "New colored message" icon indicates that a new colored text message(s) has arrived. The messages can be labeled with different colors. "Read colored message" icon indicates that a colored text message(s) has been read. The messages can be labeled with different colors. “Man-down“ icon indicates that the Man-down alarm is enabled. “No-movement“ icon indicates that the No-movement alarm is enabled. "Profile active" icon. “Missed call” icon is added to all missed calls in the call list.
Mitel Wireless 5624 Handset User Guide Menu icons The ”Contacts” menu contains all of the names/numbers in the local phonebook. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset using the Portable Device Manager (WinPDM). You can is also access a central phonebook* from the "Contacts" menu. The "Services" menu contains menu short cuts used to customize your phone Only available if the Services or Alarms licenses are installed.
About Your Phone Keys and Buttons Off-hook Key This key is used to answer calls, to pre-dial numbers and as a short cut to the Call list. One short press in standby mode opens the call list. On-hook and On/Off Keys This key is used to disconnect calls and return to the main screen. A long press in standby mode switches the handset on/off. Navigation/Confirmation Key This key is used to step in the menu and is used when working in text mode.
Mitel Wireless 5624 Handset User Guide In standby mode, the soft keys can be used for specific functions defined by the user of the handset. Hot Keys Any key "0", "2" - "9" can be set to a hot key. A long press on any of these numbers in stand by mode provides a short cut to the Call contact list. The list is in alphabetic order. Which key you press depends on where the contact appears in the list.
About Your Phone In Standby Mode and Number Input Mode • A short press on a key enables you to enter the digits “0” - “9” and the characters * and #. • A long press on 0 enters the character + (used, for example, to enter an international number), if the hot key function on key 0 is deactivated, see Define Hot Keys on page 58. • You enter a pause in the number input mode by a long press on the # key. A pause is indicated by a "P" in the display.
Mitel Wireless 5624 Handset User Guide Customizing Your Phone Switch the Handset On When the handset is switched off: 1. Press and hold the On-hook key . When pressing the On-hook key, the handset vibrates and the display lights ups. 2. Press "Yes" to confirm. Switch the Handset Off Note: If the handset is a shared/hot desk phone, it must first be logged out to be able to switch off the handset. See the Mitel 5624 Wireless Handset Configuration Guide. 1. Press and hold the On-hook key .
Customizing Your Phone Note: If no system is found within 2 minutes or “Cancel” is pressed, the handset returns to the Idle mode. In this case, continue with registering the handset manually, using the Device Manager in WSM3. Notes: If there are no “Number records” already configured in the Device Manager before the handset logs in for the first time, perform as follows: 1.
Mitel Wireless 5624 Handset User Guide Log Off a Handset Note: The handset must be in idle mode. While in a menu, press the End key return to idle mode. 1. Press and hold 2. When the "Log off?" window appears, press "Yes". to . Note: If a handset is shared and one of the users logs off the shared/hot desk phone, the lock that prevents the handset from unauthorized use is deactivated. For additional information, see Lock/Unlock the Handset on page 17.
Customizing Your Phone Unlock Keypad 1. Press 2. Press "Yes". Note: You can press the volume buttons and the mute button during the call. If the 5624 Personal Alarm license is used it is also possible to press the alarm button. Lock/Unlock the Handset The handset can be protected from unauthorized use. If this function is activated, a PIN code has to be entered at power on, or when the handset is placed in a charger – this behavior will first be activated when the handset is placed in the charger.
Mitel Wireless 5624 Handset User Guide Making and Answering Calls Call List 1. Press "Menu", 2. Select "Calls" 3. Select "Call list". 4. Select a number. 5. Press or the "Call" soft key to dial. The number can be edited before the call is dialed. Press "More" and select "Edit number". The 25 last received, dialed, or missed calls are stored in a call list. See the Mitel 5624 Wireless Handset Configuration Guide. . Make a Call Pre-Dial Enter the number on the handset and press to get the line.
Making and Answering Calls 3. Press "More". 4. Select "Edit number". Dial the Sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. 1. Open the menu by pressing the confirmation button, or press "Menu". 2. Select "Messaging". 3. Select "Inbox". 4. Select a message from the list. 5. Select "View", then select "More". 6. Select "Call sender". Dial a Number from the Local Phonebook 1. Press "Menu". 2. Select "Contacts". 3.
Mitel Wireless 5624 Handset User Guide 4. The local and company phonebook appears in the same list but the company names are indicated by a “Locked entry” icon in front of the name. Select a contact from the list or search for the name/number by entering characters in the “Search” field. 5. Press the “Call” or the Off-hook soft key to make the call. Answer a Call The flashing LED, accompanied by a ring signal and/or a vibrating handset, notifies you of calls.
Making and Answering Calls Adjust the Volume during a Call Press the “Volume up” button to increase the volume, and the "Volume down" button to decrease the volume. The handset will now store and keep the new volume level. You can also use the navigation keys and to adjust the volume. Open Contacts during a Call 1. Press the "More" soft key. 2. Select "Contacts". 3. Press "Select". 4.
Mitel Wireless 5624 Handset User Guide Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys, you can lock the keys during a call. This can be useful when a headset is used and the handset is attached to a pocket or belt. Lock the Keypad 1. Press . 2. Press "Lock". Unlock the Keypad 1. Press 2. Press "Yes". You can press the volume buttons and the mute button during the call. If the 5624 Personal Alarm license is used, it is also possible to press the alarm button.
Call Handling Call Handling During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and Call Park. You access these features during a call by pressing the "More" soft key. It displays the In Call menu. Hold 1. Press the "More" soft key. 2. Select "Hold" to put the call on hold. To Retrieve a Held Call 1. Select "Retr." to retrieve the call. Transfer Call There are two ongoing calls. 1. Select the call on hold using Up and Down on the Navigation key 2.
Mitel Wireless 5624 Handset User Guide 4. Enter the number to which the party will be connected or select a contact in the local or company phonebook. 5. Press "OK" to transfer the call. Conference Prerequisite: A new call has been started during conversation. See Start a New Call during a Conversation on page 22. A call has to be invited to the conference call as follows: 1. Step to the call on hold (indicated with ) with the five-way Navigation key. 2. Press “More” during the call. 3.
Call Handling Call Back When a call is made to a busy handset, you can set a call back. Your handset will ring when the busy handset becomes free. 1. When you hear a busy tone, you will see" User busy. Order callback.". 2. Press "Yes" to have the person automatically call you back. 3. When your handset rings, answer it, and you will be connected to the destination automatically. Call Park The Call Park feature allows you to place a call in a special hold state.
Mitel Wireless 5624 Handset User Guide Advanced Features Calls Figure 6: Calls Menu The following features are available from the Calls, Call Services menu: 26 • Call Forward • Call Forward Cancel • Do Not Disturb • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve • Direct/Group Page • Loudspeaker Page
Advanced Features To access the Call Services menu: • Press "More". Call Forward To set call forwarding: 1. During a call, press "More". 2. Select "Call Forward". 3. Enter the extension number to which you want to forward your calls. 4. Press "Call". 5. Listen for a confirmation tone and then hang up. To cancel call forwarding: 1. Press "More". 2. Select "Call Forward Cancel". 3. When you hear a re-order tone, press to hang up.
Mitel Wireless 5624 Handset User Guide IMPORTANT: Do not select an option from the active call menu during any of the Paging features.The options are not applicable and your call will be terminated if selected. Direct Page Direct Paging allows you to page a party through the party’s hands free speaker. 1. Press "More". 2. Select "Direct/Group Page". 3. Dial the extension number. 4. Announce the page. Group Page Group Paging allows you to page a group of telephones through their built-in speakers.
Messaging Messaging Message List The thirty last received messages are stored in a list. The message list is located in the Messaging menu "Inbox". Time and date information is included in the message. Receive a Message Incoming Message for the 5624 Services License When a text message is received, the LED starts flashing and the message alert signal sounds. The “New message“ icon, and the content of the received message are automatically displayed.
Mitel Wireless 5624 Handset User Guide Reply to a Message 1. Press “Reply”. 2. Enter message. 3. If required, edit the number. 4. Press "Send". Delete a Message 1. Select "Inbox". 2. Select a message to delete. 3. Press "More". 4. Select "Delete" 5. Press "Yes" to confirm. Forward a Message 1. Select "Inbox" 2. Select a message. 3. Press "More". 4. Select "Forward" 5. If required, write additional text. 6.
Messaging Call a Number Included in a Message If the sender has written a number in the message you can call the number without dialing it. 1. Select "View". 2. Select "More". 3. Select “Call no. in text”1. 4. Select a number in the list. 5. Press "Call". Save a Number 1. Select "Inbox". 2. Select a message. 3. Select "View". 4. Press "More". 5. Select "Save number". 6. Select "Work number", "Mobile number", or "Other number". 7. Press "Add". 8. Enter the name. 9. Press OK. 10.
Mitel Wireless 5624 Handset User Guide The first character entered will be an upper level character followed by lower level characters unless the * -key is pressed before entering the character. When pressing a particular key, the first available character on the key appears. See the Mitel 5624 Wireless Handset Configuration Guide. To access another characters on the key, press the key until the character appears in the display. For example, to access the character E, press the 3 key twice.
Messaging Message Queuing and Message Priority Note: This feature applies to the 5624 Services license only. To notify about new incoming messages, all incoming messages are placed in a message queue. The sorting order for the message queue depends on the system settings. By default the messages are sorted according to message priority, and thereafter according to arrival time. The messages in the message queue are automatically displayed for 20 seconds until all messages have been displayed.
Mitel Wireless 5624 Handset User Guide A read message is indicated the same way as an ordinary message. Note: If a handset receives an IM update and the original message was deleted, the handset sends a negative acknowledge (NAK) to the system. The following figure illustrates a basic interactive message. The options depend on the configuration of the client application. Figure 7: Interactive Message Mobile data from the handset can instruct the application to send the interactive message.
Messaging Colored Messaging Note: This is a system dependent feature for the 5624 Services license only. You can send colored messages to handsets. The application sending the message determines the color of the message. Colored messaging is useful for categorizing messages. In the Mitel 5624 Wireless Handset Configuration Guide, there are two colored messages—a new message, and a read message—in the message inbox (left in the figure).
Mitel Wireless 5624 Handset User Guide Send Mobile Data with a Prefix Mobile data with a prefix is sent from the handset by entering data and then pressing a pre-programmed hot key or soft key or selecting a service. Mobile data with a prefix can be used to send information to an application in the system. You define the prefix when you program the hot/soft key or service. See the Mitel 5624 Wireless Handset Configuration Guide. Voice Mail Note: This feature is available only if configured in the system.
Alarm Operation Alarm Operation Note: The following system dependent features apply to the 5624 Personal Alarm license only. See the Mitel 5624 Wireless Handset Configuration Guide. IMPORTANT: If a shared/hot desk phone is used, it must be logged in to the system to be able to send alarm. See Log a Shared/Hot Desk Phone On/Off on page 15. Push-button Alarm Send Personal Alarm You press the red alarm button twice within two seconds to activate the alarm. By default the text “Personal Alarm” appears.
Mitel Wireless 5624 Handset User Guide The handset then sends the alarm, unless the alarm is cancelled. The handset will confirm that the alarm has been sent by beep, vibrator and LED signals. In addition the handset displays the message “Man-down warning sent“ or “No-movement warning sent“. The handset location is sent along with the alarm, see Alarm with Location Information on page 39.
Alarm Operation Acoustic Location Signal An alarm can be followed by an Acoustic Location Signal (ALS). The ALS is a signal from the handset that sounds for a predefined period of time. Press to turn the ALS off. Alarm with Location Information The 5624 handset is compatible with both the Cisco Mobility Services Engine (MSE) and the Ekahau Real Time Location System (RTLS), which provides a more accurate location than AP Location.
Mitel Wireless 5624 Handset User Guide Associated Access Point (AP) Location This function is used together with an alarm. The AP communicates to the handset where the handset is located for the time being. This gives a fair indication of the location. An approximate location of the handset is added to alarms sent from the handset. The handset sends the current and previous AP as a location of where the alarm was activated.
Menu Tree Menu Tree Customizing the Menu Tree You can customize the menu tree, hiding any functions that you do not use. The functions to be hidden are defined in WinPDM. See the Mitel 5624 Wireless Handset Configuration Guide.
Mitel Wireless 5624 Handset User Guide Calls Call list > 1234 12:00 > 1235 14:00 Call More > etc. Time of call Edit number Save number > Work number Mobile number Other number Send message > Delete > Yes Delete all > Yes No Back Missed calls > 2345 15:00 > 2346 23 Sep 03 More etc. Divert callsa > All calls No Call > (same as above) Back > Enter number: > Activ.
Menu Tree Contacts Call contact > Search From contact list Add contact > New From call list Edit contact > > Name > Work number > Mobile number > Other number > Ring signal > > Search From contact list > Name Work number Mobile number Other number Ring signal Delete contact > Search From contact list > Central Phonebooka > Search by name > (First name:) > Call More > (Last name:) View contact Add to cont.
Mitel Wireless 5624 Handset User Guide Profiles Normal/Profile X > Name Volume > Ring signals > Internal call > Play External call > (same as above) Callback > (same as above) Back Message alert > Play Vibrating alert > On Back On if silent Off Key sound > Click Tone Silent Answering > Answering key > Call key Any key > Answer behaviour > Automatically > All calls > Enter number No reply > (same as above) When busy > (same as above) Loudspeaking Divert callsa Of
Menu Tree Messaging Note: Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only. Inbox > Message > View list > Reply More > Enter text > Delete Forward Call sender Call no. in texta > Send > Call Back Save number Close More > Delete Delete all Back Write new > Enter text > Send > Enter number message “Contacts access” Back Unsent > Message > Edit > Send list More > Delete Delete all Sent Back > Message > View list > Forw.
Mitel Wireless 5624 Handset User Guide Services The Administrator can configure PPT. Note: Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only.
Menu Tree Short cuts Soft Keys > Left > Name Function Control question Hot Keys > Middle Right 0, 2–9 Navigation keys > Up Multifunction > buttond Down Left Right Long press > > Not used Phone call Phone call Loudsp Call list Contact list Central Phonebooka Message inbox Send message Change profile Open a menu Presenceb Services Logout Divert calls Show RSSI Off On > > > Valuec (same as Left key) (same as Left key) Function > Control question > > Function > (same as above) Valuec Co
Mitel Wireless 5624 Handset User Guide Connections Headset > Mic on boom Mic on cable Network > Select > Network A (example) In charger > Call behavior > No action End call Loudspeaker on > Other actions > No action Switch off Sound off Change profile > Edit Back Settings Sound & Alerts > Volume > Ring signals > Silent, Volume: 1–8 Internal call > 15 different signals External call > (same as above) Callback > (same as above) > Play Message alert > Message alert 1 (exa
Menu Tree Display > Brightness > Screen saver > Normal Power save Information Black Black also in call Rotate display text > Font style > Normal Inverted Normal Bold Time & Date > Time format > 12:00am/pm 12:00 Date format > 01 Jul 10 Jul 01 2010 2010-07-01 07/01/2010 01/07/2010 01-07-2010 01.07.
Mitel Wireless 5624 Handset User Guide In Call You access the In Call menu during a call by pressing the "More" soft key. New call > Call “Phonebook access” Cancel Transfera > Transf. to newb > Call > Cancel “Phonebook access” Retrieveb > Hold > Retr. More End Conferencea > Call Back > Retr.
Navigate the Menu Navigate the Menu Figure 9: Main Menu (1) Messaging (5) Profiles (2) Short cuts (6) Services (3) Settings (7) Connections (4) Contacts (8) Calls Connections Menu 1. Enter the menu by pressing the “Menu” soft key, or Confirmation on the Navigation key. 2. Select in the menu, and press the confirmation button or the "Select" soft key. Headsets In order to achieve optimal audio quality we recommend you specify a headset type: Mic on boom, Mic on cable or Hearing protection.
Mitel Wireless 5624 Handset User Guide In Charger Action It is possible to determine actions to be performed when a handset is placed in the charger. Switch the handset off The handset can be switched off automatically when it is placed in the charger. When it is removed from the charger, it will switch on again. When the handset is switched off in the charger, the Owner ID of the handset will be shown.
Navigate the Menu Deactivate the In charger action 1. Enter the menu by pressing the “Menu” soft key. 2. Select “Connections” 3. Select “In charger”. 4. Select “No action”. in the menu. Calls Menu 1. Enter the menu by pressing the “Menu” soft key, or the confirmation button on the Navigation key. 2. Select in the menu and press the confirmation button or the "Select" soft key. Call List The 25 last received, dialed or missed calls are stored in a call list.
Mitel Wireless 5624 Handset User Guide Send a Message 1. Press the "More" soft key. 2. Select "Send message". Note: This feature is system dependent. Delete an Entry from the Call List 1. Press the "More" soft key. 2. Select an entry to delete. 3. Select "Delete". 4. Select "Yes" to delete the entry from the list. Delete all Entries from the Call List 1. Press the "More" soft key. 2. Select "Delete all". 3. Select "Yes" to delete all of the entries from the list. Missed Calls 1.
Navigate the Menu Push to Talk The Push-to-Talk (PTT) function enables a pre-defined group of mobile staff to participate in a call whereby they all listen to the group's call activity, typically in loudspeaker (Handsfree) mode. Participants press and hold a button in order to speak. For PTT to function, the PTT-capable handsets in the PTT group must be configured on the Wireless Messaging Services (WSM) Gateway.
Mitel Wireless 5624 Handset User Guide 2. Press and hold the Mute button to open the microphone for transmitting. The microphone is muted again when the Mute button is released. Reject a PTT Invitation - Voice Style • Press to reject the PTT invitation. The handset will return to the previously shown screen. See the Mitel 5624 Wireless Handset Configuration Guide.
Navigate the Menu If a PTT invitation (PTT Message Style) is rejected, the PTT group can be dialed by selecting the message indicated by the icon in the Messaging inbox, and pressing the "Call" soft key. Call a PTT Group Note: PTT group(s) must be defined in WinPDM and Messaging Group(s) in WSM to be able to use this function. See the Mitel 5624 Wireless Handset Configuration Guide, and the WSM3 Installation and Operation Guide.
Mitel Wireless 5624 Handset User Guide 9. Select "Value" (applies to some of the functions). 10. Press "Select". 11. Enter a value (for example, enter a handset number). 12. Press "Back". 13. Select "Control question". 14. Press "Select". 15. Press "Back". 16. Press "Save". Define Hot Keys 1. Select "Hot keys". 2. Select "0", "2" to "9". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". 7. Select "Value" (applies to some of the functions). 8.
Navigate the Menu 9. Enter a value for example a handset number. 10. Press "Back". 11. Select "Control question". 12. Press "Select". 13. Press "Save". Define the Multifunction or Alarm1 Button The Multi-function button can be defined with two different functions: a long press activates one function, and a double press activates another function. 1. Select "Multi-function button"/"Alarm button". 2. Select "Long press", or "Multi press". 3. Select "Function". 4. Press "Select". 5.
Mitel Wireless 5624 Handset User Guide Add a Service 1. Select "Add new". 2. Enter a name of the service in the field and press "OK". 3. Select a function by using the 4. Press "Select", or the confirmation button. 5. If necessary, enter values in the fields (applies only to some functions) and press "Save." and on the navigation key. Edit a Service 1. Select a service by using the 2. Press "More" 3. Select "Edit". 4. Edit the service parameters. 5. Press "Back".
Navigate the Menu Delete a Message 1. Select "More". 2. Select "Delete". 3. Select "Yes" to delete the message. Forward a Message 1. Select "View". 2. Select "More". 3. Select "Forward". 4. Enter additional text if required. 5. Select "Send". 6. Enter a number. 7. Select "Send" to forward the message. Call a Sender 1. Select "View". 2. Select "More". 3. Select "Call Sender". Call a Number in Text 1. Select "View". 2. Select "More". 3. Select "Call (No. in text)"1. 4.
Mitel Wireless 5624 Handset User Guide Write New Messages 1. Select "Write new message". 2. Enter text, and press "Send". See the Mitel 5624 Wireless Handset Configuration Guide. It is possible to save a message and send it later by pressing the soft key "Back" and selecting "Yes". The message will be stored under Unsent messages. 3. Enter a number or press the middle soft key to open the phonebook. 4. Press "Send". Unsent Messages 1. Select "Unsent" to view the list. 2.
Navigate the Menu Profiles Menu You can set up your own profiles for incoming calls and their ring signals and volume, message alerts, vibrating alerts and key sound, answer behavior, diversion, and so forth. This can be useful when there are many users on the same handset and they want different sound profiles. It can also be used for temporary settings, for example to silence the ring tone for incoming calls while in a meeting. You can readily switch between different profiles.
Mitel Wireless 5624 Handset User Guide Delete a Profile 1. Select a profile from the list. 2. Press "More". 3. Select "Delete" from the list. 4. Press "Delete". 5. Press "Yes" to confirm. Edit a Profile 1. Select a profile from list. 2. Press "More". 3. Select "Edit" from menu. 4. Select the information to be edited. 5. Press "Edit". 6. Perform any of the following options: 7. • Edit a setting by marking it and then press "Edit".
Navigate the Menu Call a Contact 1. Select "Call contact". 2. Select contact from the list or enter name or number in the search field. 3. Press the "Call" soft key. You can select "View" > "More" to edit the contact and send a message. Add a Contact 1. Select "Add contact". Add a New Contact 1. Select "New". 2. Select "Add". 3. Enter the name of the contact. 4. Press "OK". 5. Select "Work Number", or "Mobile number", or "Other number". 6. Press "Add". 7.
Mitel Wireless 5624 Handset User Guide 4. Select "Work Number", or "Mobile number", or "Other number". 5. Press "Edit". 6. Enter a new name or number. 7. Press "OK". 8. Press "Save". Delete a Contact 1. Select "Delete contact". 2. Select a contact. 3. Press "Delete". 4. Press "Yes" to confirm. Central Phonebook In the Central Phonebook it is possible to search by name or number. One or more search results can be displayed.
Navigate the Menu Settings Menu The following settings apply to the 5624 handset. 1. Enter the menu by pressing the “Menu” soft key. 2. Select in the menu. Sound and Alert Settings Adjust the Ringer Volume 1. Select "Sound & Alerts". 2. Select “Volume”. 3. Step with 4. Press "Back" to save the setting. to increase the volume and with to decrease it. It is also possible to adjust the ringer volume with the volume buttons in idle mode.
Mitel Wireless 5624 Handset User Guide Turn the Vibrator On/Off 1. Select "Sound & Alerts. 2. Select “Vibrator alert”. 3. Select “On”, “On if silent” (that is, the vibrator is on when the handset is muted), or “Off”. 4. Press "Back". Set the Key Sound When you set the sound key, every time a key is used the handset produces a faint sound. 1. Select "Sound & Alerts". 2. Select “Key sound”. 3. Select “Silent, “Click”, or “Tone”. 4. Select a key sound. 5. Press "Back".
Navigate the Menu Phone Lock Settings Activate the Automatic Key Lock Note: You can answer/end an incoming call and/or press the alarm button while the keypad is locked. Any one of five predefined emergency numbers can also be called while the keypad is locked, If configured in WinPDM/Device Manager. See the Mitel 5624 Wireless Handset Configuration Guide. 1. Select “Locks”. 2. Select "Automatic key lock". 3. Select "On" to activate the automatic key lock, also during an ongoing call.
Mitel Wireless 5624 Handset User Guide Deactivate the Phone Lock 1. Select “Locks > "Phone Lock" > “Auto phone lock”.Select "Phone Lock". 2. Select “Off”. 3. Enter a PIN code. 4. Press "OK". Change the PIN Code 1. Select “Locks”. 2. Select "Phone Lock". 3. Select "Change PIN code". 4. Enter the old PIN code. 5. Press "OK". 6. Enter a new PIN code twice. 7. Press "Save".
Navigate the Menu Display Settings Screen Saver 1. Select “Display”. 2. Select “Screen saver”. 3. Select “Information”, or “Black””, or “Black also in call”. Time, Owner ID and status information is displayed when “Information” is selected, and the display will turn off when the handset is not used. Note: It is recommended to only use the screen saver setting “Black also in call”, when extended battery life is needed.
Mitel Wireless 5624 Handset User Guide Font style The handset may be configured to show menu texts in bold font for increased readability. 1. Press “Menu”. 2. Select “Settings” in the menu. 3. Select “Display”. 4. Select “Font style”. 5. Select “Normal” or “Bold”. Time and Date Settings The time and date are received from the system. If the time and date are changed in the system, it takes up to 24 hours before the changes appear in the handset.
Navigate the Menu Answering By default, the handset uses the Off-hook key when answering calls. You can configure the handset to answer calls automatically (without pressing a key) and can set loudspeaking mode. You can associate the answering behavior with any key. If you select "Any key", any key except the "On-hook" and "Sound off" keys, can be used to answer a call. 1. Select in the menu. See the Mitel 5624 Wireless Handset Configuration Guide. 2. Select “Answering”.
Mitel Wireless 5624 Handset User Guide Change the Menu Language 1. Select “Language”. 2. Select the laungague to be used: Brazilian Português (Brazilian Portuguese), (Czech), Dansk (Danish), Deutsch (German), English, Español (Spanish), Français (French), (Greek), (Hungarian), Italiano (Italian), Nederlands (Dutch), Norska (Norwegian), (Polish), (Russian), (Slovakian), Soumi (Finish), Svenska (Swedish), or (Turkish). 3. Press "Back". Note: The languages mentioned above are the default languages.
System Profiles System Profiles Note: This feature is applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm. A system profile can be used when certain settings in a handset are required that the user is not allowed to change. The settings require configuration in the WinPDM or Device Manager and include alarm settings, soft key settings and presence settings. For additional information, see the Configuration Guide for the handset.
Mitel Wireless 5624 Handset User Guide Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive. If you cannot resolve the issue contact your system administrator. If others are experiencing similar problems there may be a system error.
Troubleshooting Display shows Probable cause Remotely updated The handset restarts after a parameter upgrade. Action or comment LED Error Indications See the Mitel 5624 Wireless Handset Configuration Guide.
Mitel Wireless 5624 Handset User Guide Operation Notice Accessibility and Voice Quality The WLAN network is not always available. If you do not get in contact with your network, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area You can only use the handset in the area that is covered by your system. Outside this area you will lose contact with the system.
Maintenance Maintenance Maintenance of Batteries Battery Warnings The "Low battery" icon appears when the battery has 10% or less remaining capacity. In addition; a warning signal sounds every minute, the LED flashes orange, and the dialog window shows "Battery low". "Charge now" appears. The "Empty battery" icon flashes when the battery has 5% or less remaining capacity. In addition; a warning signal sounds every second, the LED flashes red, and the dialog window "Battery empty. Shutting down." appears.
Mitel Wireless 5624 Handset User Guide Figure 11: Easy Replaceable Battery - Unlock the Lid and Remove the Battery Clip It is possible to use the handset without any attached clip. See “Attach a Cover without a Clip” on page 81. Belt clips cannot be used if the handset will be placed in a case. The leather casing is especially designed for the handset. The casing comes with a swivel-type belt clip, and the handset is fully operational while placed in the casing.
Maintenance Attach the Swivel-type Clip Attach the swivel-type belt clip as shown in the illustration below. Figure 13: Screw the Swivel-type Clip into Position Attach a Cover without a Clip Attach the enclosed cover as shown in the illustration below when no clip is to be used.
Mitel Wireless 5624 Handset User Guide Security Cord The security cord is 800 mm long. It is attached directly to the handset. Replacement of Handsets A handset can be replaced with a new one if it is broken. See the Mitel 5624 Wireless Handset Configuration Guide.
Index Index A K Alarm AP location 40 Antenna 3 AP location 40 Keys 3 B Battery 3, 79 low battery 8, 79 L Location AP location 40 Loudspeaker 3 Loudspeaking 8, 20 M C C (Clear) button 11 Call info 10, 26 Call service 10 Calling answered call 9 call a number from the call list 18 dial a number 18 missed call 9 outgoing call 9 quick call by a name in the phonebook 18, 19 Case 3 Centralized phonebook 64 Chemical resistance 7 Clip 3 Connections ??–53 Customized menu 50 Menu ??–53 Connections ??–53 custom
5624 Wireless Handset User Guide time 7 user identity 7 T Text input mode 13 84 W Writing Text/Numbers add space in text 13 pause 13 upper/lower case 13
