Administrator’s Guide Release 1.
Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Limited Warranty Mitel Networks Corporation. warrants that SOFTWARE will perform according to accompanying user documentation for a period of 90 (ninety) days from the date of receipt; replacement SOFTWARE will be warranted for 90 (ninety) days from the date of receipt. This Limited Warranty shall not apply to any product that in the opinion of Mitel Networks Corporation. has not been installed or upgraded according to accompanying documentation from Mitel Networks Corporation.
Product Names PRODUCT NAMES VCON product names may appear in the customer documentation and in the graphical user interface of this product.
Product Names About this Administrator’s Guide This Administrator guide explains how to work with the Mitel Networks™ 5700 Voice First Application (5700 VFA) system. The following chapter summary briefly describes this guide’s contents: Chapter 1 Welcome to 5700 Voice First Application Introduction to the 5700 VFA and to this Administrator’s Guide Chapter 2 Getting Started Instructions for installing the 5700 VFA.
Product Names vi Chapter 9 Neighboring Zones Procedures for setting up an 5700 VFA-managed network that includes more than one zone of videoconferencing users. Chapter 10 Registering with LDAP Directories Procedures and required information for setting up the 5700 VFA configuration in online directory servers such as ILS and NDS. Chapter 11 Initiating Videoconferences From the 5700 VFA Administrator Instructions for setting up and starting videoconferences from the Administrator application.
Product Names Appendix E Upgrading 5760 Videoconferencing Appliance Software Procedures for updating your Mitel Networks 5760 VC devices to the latest software version. Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA Procedures for programming a “Video” key on the 5020 IP telephone. Mitel Networks Technical Support This Administrator’s Guide was designed to help you set up and work with your 5700 VFA easily so that you can enjoy its many features.
TABLE OF CONTENTS Product Names..................................................................................................iv About this Administrator’s Guide .....................................................................v Mitel Networks™ Technical Support..............................................................vii 1 Welcome to 5700 Voice First Application 1.1 About the 5700 VFA Server ................................................................. 1-1 1.2 5700 VFA Administrator .......
Table of Contents 4.3 4.4 4.5 4.6 4.7 4.8 5 x Setting a Node’s Properties ...................................................................4-6 Finding Nodes and Objects in the Administrator ..................................4-7 Editing Multiple Nodes .......................................................................4-10 Changing Directory Numbers..............................................................4-11 Deleting a Node....................................................................
Table of Contents 5.3 Security Properties .............................................................................. 5-14 Security Mode..................................................................................... 5-14 License ................................................................................................ 5-16 Non-Registered Devices ..................................................................... 5-18 5.4 H.323 Gatekeeper Properties .........................................
Table of Contents Additional ID Properties .......................................................................8-6 8.3 MCU Services .......................................................................................8-7 General Properties .................................................................................8-8 Bandwidth Control Properties ...............................................................8-9 Ad-Hoc Conference Properties.........................................................
Table of Contents Adding the 5700 VFA Node Class ................................................... 10-15 Granting Full Control Permissions to Users for the Class................ 10-19 Setting the Properties of the 5700 VFA Attributes........................... 10-20 Creating an Organizational Unit for Your 5700 VFA ...................... 10-21 Giving Permissions to 5700 VFA Users........................................... 10-21 Setting Up the LDAP Configuration in the 5700 VFA Administrator .............
Table of Contents A MeetingPoint End Point Properties A.1 Conversation Properties ....................................................................... A-1 Video .................................................................................................... A-1 Data ...................................................................................................... A-3 A.2 Calls Properties..................................................................................... A-5 Incoming Calls ....
Table of Contents B.4 Options................................................................................................B-12 General Options ..................................................................................B-12 Version................................................................................................B-13 C QoS Priority Values C.1 IP Precedence Values............................................................................C-1 C.2 DiffServ Values .......................
1 WELCOME TO 5700 VOICE FIRST APPLICATION Congratulations on your entry into the revolutionary world of Mitel Networks 5700 Voice First Application (5700 VFA). The 5700 VFA centralizes the management of Video over IP communication within an enterprise-wide network. 1.1 About the 5700 VFA Server The 5700 VFA provides centralized videoconferencing management services for corporate networks running on IP.
Chapter 1 Welcome to 5700 Voice First Application 1.2 5700 VFA Administrator The Administrator application provides an interface for performing the management and monitoring of the 5700 VFA network. It may be installed on the same computer as the 5700 VFA Server as well as on additional computers, therefore providing remote management capability.
Chapter 1 Welcome to 5700 Voice First Application 1.3 Glossary of 5700 VFA Terms This section lists special 5700 VFA terms that are commonly used in this guide. 5700 VFA Node A node that is registered in the local 5700 VFA Ad-hoc conference A videoconference that expands from a point-to-point session to a multipoint session while it remains open. Additional end points are "invited" by one of the parties.
Chapter 1 Welcome to 5700 Voice First Application 1-4 Service A configuration for the allocation of available bandwidth during videoconferences through gateways or MCUs. Template A complete set of default properties for new nodes. Zone A collection of nodes that 5700 VFAs and gatekeepers register and manage.
2 2.1 GETTING STARTED Minimum System Requirements The components of the 5700 VFA may be installed and operated on any computer that meets the following minimum requirements: 5700 VFA Server For optimum performance, install the 5700 VFA Server on a workstation or server that contains only the Windows NT 4.0 operating system with Service Pack 5 or higher. We recommend that no other applications were installed on it at any time.
Chapter 2 Getting Started VCON Conference Bridge The VCON Conference Bridge (VCB) may be installed on any workstation(s) on the network that meet the following specifications: Operating System Microsoft Windows 2000 or NT 4.0 with Service Pack 5 or higher. Minimum CPU Speed Pentium 300 Mhz Minimum Memory 128 Mb Minimum Free Disk Space 10 Mb Compatibility Issues q 5700 VFA Administrator or VCON MediaConnect 8000 may be installed on the same computer.
Chapter 2 Getting Started 2.2 Installing the 5700 VFA Server The 5700 VFA server should be installed on a Windows NT 4.0 (or higher) computer dedicated to the management of your organization’s videoconferencing network. NOTE If a previous version of the 5700 VFA Server is installed on the computer, you must uninstall it before installing this version. É To install the 5700 VFA Server 1. Insert the 5700 VFA Setup CD-ROM in your computer’s CD-ROM drive. 2.
Chapter 2 Getting Started 6. At another stage, the Enter Serial Number dialog box appears. Type the serial number that’s on the supplied key code agreement and click OK. If you received a version for evaluation, click Cancel. To continue installing the evaluation version (limited no. of users for a short period), click Yes to confirm. NOTE Whether this is a first-time installation or an upgrade, your initial key code is valid for 30 days.
Chapter 2 Getting Started 2.3 Installing the 5700 VFA Administrator The Administrator application may be installed on the same computer as the above applications and/or other workstations from which you may perform remote administration. NOTE The new version of Administrator may be installed over a previous version of the application. You do not need to uninstall the previous version. É To install the 5700 VFA Administrator 1. Insert the 5700 VFA Setup CD-ROM in your computer’s CD-ROM drive. 2.
Chapter 2 Getting Started 2.4 Installing the VCON Conference Bridge The VCON Conference Bridge (VCB) may be installed on the same computer as the 5700 VFA Administrator or a VCON MediaConnect 8000. However, do not install it on the same computer as the 5700 VFA Server or other videoconferencing system. NOTE The VCB is available only for licensed users of the combined VCON Conference Bridge and Conference Control Options.
Chapter 2 Getting Started 2.5 Replacing the License Key The following circumstances require replacement of your 5700 VFA license key: q Replacing a temporary demo version with a permanent, purchased version. Your initial key code is valid for 30 days. q Changing the number of permitted registered end points. q Adding optional features to your 5700 VFA. NOTE This process requires that an initial 5700 VFA is already set up. For instructions on setting up an 5700 VFA, see Chapters 4 and 5.
Chapter 2 Getting Started 2.6 4. Click New Key. The Open dialog box appears. 5. Browse to the location where you saved the license code file. Click Open. 6. When prompted to apply the license code, click OK. 7. Click OK to implement the license change and close the dialog box. Running the 5700 VFA The 5700 VFA server opens automatically during the host computer’s startup, and runs unseen as an NT service.
Chapter 2 Getting Started É To open a new 5700 VFA 1. In the 5700 VFA menu, click Log in to New 5700 VFA. Opening a New 5700 VFA 2. Enter a name for the 5700 VFA and the IP network address of the computer that it’s installed on. Then, enter the default User name and default password during the startup. Afterwards, you may change these values to meet your own operating needs (see “Adding an Administrator” on page 4-1). Default user su Default password 1234 3. Click Login.
Chapter 2 Getting Started 2.7 Basic 5700 VFA Operations This section will list the various tasks required to set up the 5700 VFA for a typical video network. At the end of each description, the location of detailed explanations are provided. 1. Set up administrators. Enter the administrators and their various privileges into the system. The available privilege levels are Super User, Monitor System and View System Properties. See “Setting Up Administrators” on page 4-1. 2.
Chapter 2 Getting Started 7. Set up the 5700 VFA configuration in a Lightweight Directory Access Protocol (LDAP) online directory server. By listing 5700 VFA registered users in an LDAP server, they will be able to locate and call all other users listed in the same directory. The 5700 VFA supports several LDAP server applications. See Chapter 10, “Registering with LDAP Directories.” 8. Prepare the 5700 VFA to provide gateway dialing services to ISDN connections for the registered end points.
3 A QUICK TOUR OF THE 5700 VFA ADMINISTRATOR Your work with the 5700 VFA takes place inside the Administrator application, which provides several elements and tools for performing the system management tasks. In addition, the Administrator application provides various views and tables: Main View Displays a connected 5700 VFA and its registered nodes, hunting groups, and templates. From this window, you can view status, monitor activity, and configure properties of these registered users.
Chapter 3 A Quick Tour of the 5700 VFA Administrator The Administrator Application Window 3.1 The Main View Information about the managed 5700 VFA network(s) appears in the Main View. These include: • • • • • • Connected 5700 VFAs Administrators and their privileges Registered nodes and services Neighboring 5700 VFAs and Gatekeeper zones User numbers and addresses for all registered nodes, services and zones Connection and call status.
Chapter 3 A Quick Tour of the 5700 VFA Administrator For each 5700 VFA the Administrator application stores property information such as name/address, login settings, and various network settings (connection, timeouts, bandwidth management, etc.). For more information, see Chapter 5, “Setting 5700 VFA System Properties”. Registered Nodes The 5700 VFA supports the registration of Mitel Networks and other H.323 end points, administrators, gatekeepers, gateways, MCUs, gateway services and MCU services.
Chapter 3 A Quick Tour of the 5700 VFA Administrator Displaying Call Status in the Main View Performing Tasks in the Main View For performing tasks in the Main View, the Administrator application provides access to commands in: Menu Bar Located at the top of the Administrator application. The menus contain all of the commands required to work in the workspace. Toolbars Located below the menu bar. The toolbars contain many of the commands required to work in the workspace.
Chapter 3 A Quick Tour of the 5700 VFA Administrator Filtering the Main View You can control the amount of information that appears in the Main View by selecting filters according to the details that are important to you. You can set filtering according to the following criteria: • • • • Entire System Systems Logged In Systems Not Logged In Systems In Call É To filter the main view q In the Main View toolbar, open the Filter list and choose one of the options.
Chapter 3 A Quick Tour of the 5700 VFA Administrator 3.2 The Node Status View The Node Status View makes it easier to see the connection information only about specific nodes instead of viewing the entire system tree. You can monitor the following: • • • • • • End points Administrator nodes Gateways and services MCUs and services Gatekeeper LDAP proxy Right-click the Node Name of the entry to open a shortcut menu that contains commands that relate to the selected item. Node Status Table 3.
Chapter 3 A Quick Tour of the 5700 VFA Administrator 3.4 The Event Log The Event Log displays information about system events and operating conditions. You can refer to it for troubleshooting and isolating a problem. The following illustration shows all the types of information (according to column) that the Event Log provides. If you want to display only a few important details, you can define filters that reduce the amount of displayed records according to various criteria. Event Log 3.
4 ADMINISTERING THE 5700 VFA This chapter provides instructions for organizing your 5700 VFA Administrator system so that you can manage your organization’s videoconferencing network. The tasks include: q Setting Up Administrators q Editing Nodes q Status Monitoring q Setting Up Templates q Adding Hunting Groups q Adding an Administrative Group q Adding a Short Dial Number 4.1 Setting Up Administrators Adding an Administrator At any time, you can register additional administrators to the 5700 VFA.
Chapter 4 Administering the 5700 VFA New Administrator - General 3. Enter the following privileges and security information and then click Next: Administration Level Defines the level of activity allowed for the selected Administrator. The available options are: q Monitor System - The Administrator may only observe the Main View and the Node Status View. q View System Properties - The Administrator may only observe the Main View, the Node Status View, and view other nodes’ properties.
Chapter 4 Administering the 5700 VFA New Administrator - Administrator Properties 4. Click Finish to complete the setup. A new administrator appears in the Main View under the Administrator icon. Changing Administrator Properties If necessary, you may change the properties of existing administrators. É To change an administrator node’s properties 1. In the Main View, expand the Administrator group to view a list of Administrators. 2. Double-click an Administrator to open the Properties dialog box.
Chapter 4 Administering the 5700 VFA 4.2 Editing Nodes Adding Nodes After a node connects to the 5700 VFA, it is added to the 5700 VFA database. The 5700 VFA may automatically accept the registration attempt, require manual registration by the administrator, or reject the attempt. Granting Login Permission To receive login requests, the 5700 VFA may be in Open Mode for certain types of nodes, and/or in Closed Mode for all other nodes.
Chapter 4 Administering the 5700 VFA É To grant login permission 1. Expand the Login Request item. 2. Right-click the item name and then click Grant Login Permission. A message appears, asking if you want to register the node now. Node Registration Request 3. Click OK if you want to manually set the node’s properties, such as directory number or call forwarding. The Add Wizard appears (for definitions of the node properties, see “Setting End Point 5700 VFA Properties” on page 6-3).
Chapter 4 Administering the 5700 VFA Deleting a Login Request In Closed mode, you may choose to reject login requests. É To delete a login request ❑ Right-click the node and then click Delete Login Request. Click Yes to confirm. NOTE If the node continues trying to register, ask the user to try logging in to another gatekeeper or to operate stand-alone.
Chapter 4 Administering the 5700 VFA 3. Change any appropriate properties. If you want to continue to another property group, click that group’s tab. In dialog boxes with many tabs, you may have to click the right or left arrow on the tab row to access all of them. 4. Click OK to implement all the changes and close the dialog box. Finding Nodes and Objects in the Administrator The Find and Find Next utilities help you search for specific items in the 5700 VFA Administrator.
Chapter 4 Administering the 5700 VFA Match exact phrase Select this option to match only complete phrases. For example, if you enter Gateway Hunting Group, the search ignores any items including only the word, “Gateway”. Match case Select this option to match items whose capitalization is identical to the item in the Find What box. For example, if you enter GW, the search ignores any items that include “gw” or “Gw”. To find all matching items, regardless of capitalization, deselect this option.
Chapter 4 Administering the 5700 VFA Find in Other Views In the 5700 VFA Administrator application’s other Views, you can search for the names of entries. The search covers the first column of the table. É To find entries in other Views 1. Open the View in which you want to work. 2. Click the Find button. The Find dialog box appears. Find Dialog Box 3. In the Find What box, type the name of the entry. 4.
Chapter 4 Administering the 5700 VFA Editing Multiple Nodes You can select more than one node at the same time and define certain properties with identical values. If the selection of nodes contains more than one node type, only the common properties among them may be changed. Other properties will be unavailable. É To edit multiple nodes 1.
Chapter 4 Administering the 5700 VFA Changing Directory Numbers All end points, services, hunting groups, and other registered items are assigned an internal directory number (also called E.164 number). Any registered node can call another registered item simply by dialing the destination’s directory number. This number is usually only a few digits, and can be adopted from the node’s IP address, telephone extension number, or randomly.
Chapter 4 Administering the 5700 VFA 4. Select Ascending for the numbering range to go up from the number that you typed (for example, 60, 61, 62, 63, ...). This new assignment affects the numbers for all other selected nodes. Select Descending for the numbering range to go down from the number that you typed (for example, 63, 62, 61, 60, ...). 5. Click Update to implement the number change. On the Administrator tree, the new numbers for the selected nodes appear.
Chapter 4 Administering the 5700 VFA To add a phone: 1. Right-click on the IP address of the requesting set. 2. Click Grant Login Permission. Login Properties 3. When the server confirms your selection, click OK. 4. In the General Properties dialogue box that appears, the initial description will appear as the phone’s Directory Number but a User Name or IP address can be entered instead. This information will be based on data presented by the phone when it first attempts to register, i.e.
Chapter 4 Administering the 5700 VFA MAC address, etc. Click Next to confirm the description. 5. In the Phone Device Properties dialogue box, enter the extension number of the phone and click Next. 6. Set Video Settings Properties as follows: — Define the type of video endpoint. Either 5750 DVA or 5760 VCA. NOTE Ensure the "Enable video for this phone" box is checked. — Check the "Automatically start video..." box (this is a requirement for registering 5020 IP phones).
Chapter 4 Administering the 5700 VFA NOTE The 5700 VFA will automatically configure audio synchronization. Any additional Audio Delay defined here will be in addition to the delay that the 5700 VFA will assign. — Check Show All Video Endpoints if you wish to assign the endpoint from a list. WARNING This manual definition of an endpoint may use the definition from a previously registered phone. 7. Click Finish when all settings have been defined.
Chapter 4 Administering the 5700 VFA To change the name of the phone in the list: 1. Right-click on the phone’s IP address. 2. Select Properties.
Chapter 4 Administering the 5700 VFA 3. Change the name of the phone in the Description field. 4. Click OK.
Chapter 4 Administering the 5700 VFA 4.4 Status Monitoring The Administrator application provides a number of views for monitoring the operations of the 5700 VFA and its registered nodes: • • • • Main View Login Status View Node Status View Event Log. Monitoring Nodes in the Main View The Main View’s Connection State column (right side of table) provides status information about the current activity of registered nodes.
Chapter 4 Administering the 5700 VFA The Login Status table provides the following information: Login Category The type of node that tried to register. Network Address Address of this node. Alias Name of this node. Login Name The node’s user name, as entered during the login procedure. If the node cannot provide a user name to the 5700 VFA, this space remains blank. Login Status Describes what happened when the node last tried to log in to the 5700 VFA.
Chapter 4 Administering the 5700 VFA 3. Drag the nodes into the Node Status View window. The information about the selected nodes appears in the table. Node Status Table Node Status Table 4. To go back to the Main Administrator View, click the Administrator tab at the bottom of the window. Multiple Node Status Tables You can make more than one Node Status Table to view different groups of nodes. É To create a new Node Status table 1.
Chapter 4 Administering the 5700 VFA É To delete a Node Status table 1. Click the tab of the table. 2. At the bottom of the Node Status View, click the Remove Tab button. The tab is deleted. Node Status Table Information The Node Status View provides the following information: Node Name Name for the node - it may be the node’s alias or any other arbitrary name. Node Number 5700 VFA directory number of the node. Status Connection status as indicated by icon.
Chapter 4 Administering the 5700 VFA Event Log Monitoring The Event Log displays information about system events and operating conditions. You can view all network events during a time period, events involving a specific node, specific types of events, events of a certain severity level, and more. Refer to it if you need to troubleshoot and to isolate a problem. É To view the Event Log for the 5700 VFA 1. Click the Event Log button. Event Log View 2.
Chapter 4 Administering the 5700 VFA Changing Record-Keeping Periods From the Event Log View, you can change the periods of time that the 5700 VFA keeps records of specific types of events. É To change the record-keeping period 1. In the Event Log View’s Event menu, click System Logging Settings. The 5700 VFA Event Log properties tab appears. 2. Change the appropriate record-keeping periods (see “Event Log” on page 5-24).
Chapter 4 Administering the 5700 VFA Filtering the Event Log You can control the level of information that appears in the Event Log by defining filters according to the details that are important to you. You can set filtering according to all or any combination of the following criteria: • • • • • • • • Severity level Application (node type) Handled/unhandled events Number of displayed records Date and time IP Address range Error code Event description.
Chapter 4 Administering the 5700 VFA É To set Event Log view filters 1. In the Event Log, click the Filter button. The Filter Records dialog box appears. 2. Define the particular filters according to the specific criteria that you require for reducing the possible accounts that you want to check (for definitions of the categories, see “Filtering Criteria” on page 4-26). 3. Click OK. É To save a filter for future use 1. In the Event Log, click Create New. 2.
Chapter 4 Administering the 5700 VFA Filtering Criteria This section provides explanations for the various Event Log filtering categories (for definitions of the categories, see “Event Log Information” on page 4-23): Severity Set the log to display only certain types of events which affect the network’s functioning. Application Type Set the log to display only events that occur in specific types of nodes. Show Handled Events Show events that are defined as handled (or fixed) or unhandled or both.
Chapter 4 Administering the 5700 VFA Time (cont.) To specify the time limit, click the large down arrow to open a calendar in which you can browse and choose an exact date and year. In addition, you can select one-by-one the date, month, year, hour, minute, and/or AM/PM. Then, click the small up or down arrows until the value that you want appears. Application Network Address Filters the event log to display events only from nodes whose IP addresses meet the criterion defined here.
Chapter 4 Administering the 5700 VFA 4.5 Setting Up Templates When you manually grant permission to a new node to register, or if you add a new service, you have to confirm or change the item’s properties before the item is added to the 5700 VFA tree and database. The original default properties were set at Mitel Networks production facility. An administrator with Super User privileges may change various default properties by setting up a template.
Chapter 4 Administering the 5700 VFA É To edit a template 1. In the Main view, expand the Templates group to display all available templates. List of Templates 2. Right-click a template, and then click Properties. The Properties dialog box appears. 3. Change the appropriate properties (see the list on the previous page for the locations of the relevant properties explanations). If applicable, click on other tabs in the dialog box to change more properties. 4. Click OK to complete the change.
Chapter 4 Administering the 5700 VFA 4.6 Adding Hunting Groups A hunting group includes a series of nodes that may be grouped together within an organization for a variety of reasons, but may be reached through one common number. When the common number is dialed, the 5700 VFA searches for a free node. For example, if the first node is busy, the system tries to contact the next node, and so on. If all nodes are engaged, the 5700 VFA rejects the call.
Chapter 4 Administering the 5700 VFA General Properties The General page appears when you open the Hunting Group wizard. It contains identity information about the hunting group. Hunting Group - General Properties Set the following General Properties: Directory Number The number to be dialed in order to call this hunting group. Description Description or name for the group. This name appears in the Main View under the Hunting Groups object.
Chapter 4 Administering the 5700 VFA Hunting Group Properties In the Hunting Group Properties page, you can set the default hunting method, place specific nodes in the hunting group, and set the preferred order of hunting. Hunting Group Properties Set hunting group properties as follows: Calling Rule Default “hunting” method Least Recently Called - Calls are routed first to the node which has not received a call in the longest time.
Chapter 4 Administering the 5700 VFA Setting the Hunting Order In the New Hunting Group Properties dialog box, selected nodes are automatically placed in the top part of the list. You can then move them to different places in the hunting order. Their locations in the list, together with the Calling Rules setting, determines the hunting order. É To set the hunting order of the selected nodes 1. Click the name (not the checkbox) of a selected node.
Create an Entry in Server The central LDAP server that contains the subdirectory in which the hunting group should be listed. The Super User must create this subdirectory as a level within 5700 VFA hierarchy. Entry is: Name or number of the hunting group's entry in the directory. Additional ID Properties In addition to its directory (E.164) number, a hunting group may have other addresses that may be used to dial it, such as additional E.164 addresses and/or H.323 ID.
Chapter 4 Administering the 5700 VFA 4.7 Adding an Administrative Group You can create Administrative Groups of nodes that reflect the needs of the enterprise’s organization. Administrative groups in the Main View can help maintain a visual structure for nodes and the teams and departments to which they belong. This also makes it easier to set common end point properties within a team or department, such as limiting the available bandwidth for the group.
Chapter 4 Administering the 5700 VFA NOTE You can also add administrative subgroups as branches under other created groups. To do this, select an existing administrative group before clicking the Add Administrative Group button. É To place nodes into an administrative group 1. In the Main View, select one or more nodes. 2. Drag the nodes to the administrative group.
Chapter 4 Administering the 5700 VFA 4.8 Adding a Short Dial Number A Short Dial Number is a number, that when dialed, is routed to another specific registered user. It ideally is used as an easy-to-remember number intended to reach a department or a location instead of a specific person. It can also be used to include ISDN entries in the network and online directories (LDAP).
Chapter 4 Administering the 5700 VFA Set the following General Properties: Directory Number The number to be dialed in order to call the user that this entry represents. Description Description or name for the entry. This name appears in the Main View under the Short Dial Numbers object. Call Forwarding Properties In the Call Forwarding tab, select the user who will receive any videoconference calls dialed to the Short Dial number.
Chapter 5 Setting 5700 VFA System Properties 5 SETTING 5700 VFA SYSTEM PROPERTIES 5700 VFA servers have system properties that define their operation. In the 5700 VFA Properties dialog box, the properties are divided into various categories: 5700 VFA Connection, System Information, Dial Plan, LDAP Settings See page 5-2. Call Control System Bandwidth Control, Call Settings, Ad-hoc Resources See page 5-10. Security Security Mode, License, Non-registered Devices See page 5-14. H.
Chapter 5 Setting 5700 VFA System Properties 5.1 5700 VFA Properties In the 5700 VFA system Properties dialog box, click the 5700 VFA icon to access the following property pages: q Connection q System Information q Dial Plan q LDAP Settings Connection Properties The Connection tab contains information about the 5700 VFA Administrator application’s connection to the 5700 VFA.
Chapter 5 Setting 5700 VFA System Properties Set the connection properties as follows: Automatically Connect at Administrator Startup Select this option if you want to connect to this 5700 VFA automatically whenever you start the Administrator application. 5700 VFA Name Type any identifying name for the 5700 VFA. This name does not affect the operation of the system. 5700 VFA Address IP address or DNS name of the 5700 VFA. Port TCP/IP port number. Automatically provided by the system.
Chapter 5 Setting 5700 VFA System Properties System Info The System Info tab provides information about the installation of the current 5700 VFA version. Provide this information if you contact Mitel Networks Technical Support. 5700 VFA (MXM) Information 5-4 Build Number The number and date of the 5700 VFA software version. 5700 VFA Running Since Date and time when the 5700 VFA started operating.
Chapter 5 Setting 5700 VFA System Properties Dial Plan In the Dial Plan tab, define how the 5700 VFA assigns directory numbers (E.164type) to registered end points and other nodes. Entering directory numbers are a convenient way for registered users to dial other nodes. This tab also includes the names of the supplemental exchange functions and the default Telephony User Interface (TUI) numbers that the end point may dial to activate each of them. You may change the number for any of the functions.
Chapter 5 Setting 5700 VFA System Properties Set directory numbering as following: Node numbering (E.164) starts at This number is the starting point for assigning directory numbers to registering nodes. You can provide for two, three, four, etc. digits for numbering nodes. For example, if this number is “700”, new nodes will receive the first 3-digit number available between 700 and 999.
Chapter 5 Setting 5700 VFA System Properties The available functions are: Gateway Service For starting an ISDN videoconference over a gateway. The end point must enter this number, followed by the ISDN channel numbers, and then click Dial. The default value is 9. Pickup For picking up a call that’s intended for any destination for which the end point has pickup permission. The end point enters this number and then clicks Dial. The default value is *17.
Chapter 5 Setting 5700 VFA System Properties Ad-hoc Conference For inviting additional users to an open point-to-point videoconference. The end point enters this number, followed by the directory number of the target end point, and then clicks Dial. The default value is *77. NOTE Expansion to ad-hoc videoconference is available only for licensed users of the Conference Control Option. If you want to add this option to your 5700 VFA, please contact your local Mitel Networks distributor.
Chapter 5 Setting 5700 VFA System Properties LDAP Settings In the LDAP Settings tab, enable the 5700 VFA to periodically update its registered users in connected LDAP (Lightweight Directory Access Protocol) online directories. For more information about LDAP, see Chapter 10, “Registering with LDAP Directories.” LDAP Settings Properties Set LDAP Settings as follows: Enable Update of LDAP Servers Select to enable the 5700 VFA to update its registered users information in the LDAP directories. Prefix E.
Chapter 5 Setting 5700 VFA System Properties Time to Live Enter the interval for discarding an update request message that is not received by the LDAP Proxy server. LDAP Servers View For information about the available LDAP servers, click this link. The LDAP Servers table appears, displaying location and access information about the available servers.
Chapter 5 Setting 5700 VFA System Properties Local 5700 VFA (MXM) Bandwidth Control Properties Set bandwidth control properties as follows Network Bandwidth Total amount of bandwidth available to the LAN. Limit total bandwidth of 5700 VFA calls Select to define the percentage of total network bandwidth to be allocated for calls managed by the 5700 VFA. Limit maximum number of calls to Select to define the maximum number of videoconferences managed by this 5700 VFA, that can carry on at the same time.
Chapter 5 Setting 5700 VFA System Properties Call Settings The Call Settings tab includes properties defining call connection throughout the videoconferencing network.
Chapter 5 Setting 5700 VFA System Properties Maximum Call Redirections ___ redirections Select the maximum number of times that a call can be forwarded sequentially to other nodes before the call is cancelled. Unlimited Select to allow calls to be forwarded to as many destinations as necessary until they are answered. Ad-hoc Resources The Ad-hoc Resources table contains a list of MCU services registered with the 5700 VFA, together with the MCU with which they are associated.
Chapter 5 Setting 5700 VFA System Properties 5.3 Security Properties In the 5700 VFA system Properties dialog box, click the Security icon to access the following property pages: q Security Mode q License q Non-registered Devices Security Mode In the Security Mode tab, set the properties for restricting login to specific users. You can set up the 5700 VFA in any or all of the available Open Modes, or in Closed Mode to all nodes.
Chapter 5 Setting 5700 VFA System Properties Set the security mode as follows: System Security Mode Open Mode Select to allow automatic login privileges to various types of nodes, which are listed below this option.
Chapter 5 Setting 5700 VFA System Properties License The License tab shows the number of registered users that the 5700 VFA is licensed to service. If you need to increase these numbers, contact your local Mitel Networks distributor. License Properties Capacity Max. Number of Maximum number of nodes that this 5700 VFA is Users permitted to register, according to its current license. Max. Number of Maximum number of registered nodes that can be engaged in calls at one time.
Chapter 5 Setting 5700 VFA System Properties Conference Control Option Option Installed Indicates if your 5700 VFA includes Ad-hoc Videoconferencing and Remote Call Initiation and Hangup. Expiration Date Depending on your license, this will be either Never or the date that this license expires. Max. Number of The number of simultaneous ad-hoc videoconferences Ad-hoc allowed. Conferences VCON Conference Bridge Max.
Chapter 5 Setting 5700 VFA System Properties Non-Registered Devices In the Non-Registered Devices tab, define how the 5700 VFA allows registered end points to engage in videoconferences with nodes that are unable to register with the 5700 VFA. Non-Registered End Point Settings Set the properties as follows: Maximum number of nonregistered devices Maximum number of non-registered end points that may be engaged in videoconferences with registered users.
Chapter 5 Setting 5700 VFA System Properties 5.4 H.323 Gatekeeper Properties In the 5700 VFA system Properties dialog box, click the H.323 Gatekeeper icon to access the following property pages: q Zone Settings q Advanced Settings Zone Settings In the Zone Settings tab, define the method of search that the 5700 VFA uses when a registered 5700 VFA node dials a party in a different zone (neighbor node).
Chapter 5 Setting 5700 VFA System Properties Only in Defined Zones The 5700 VFA only sends search requests to zones that are listed in the 5700 VFA Administrator, or “known” to the 5700 VFA. The call is connected to the first zone that sends a positive response (party found) to the 5700 VFA. First Multicast Location Requests, then in Defined Zones The 5700 VFA initially send search requests throughout the connected network(s) using the Multicast method.
Chapter 5 Setting 5700 VFA System Properties Advanced Settings In the Advanced Settings tab, set the intervals at which the 5700 VFA activates various timeouts. 5700 VFA (MXM) Gatekeeper Advanced Settings Set Capabilities Timeout Select the maximum interval for registered end points to receive the H.323 capabilities of the dialed destination. If this interval passes before the end point receives this information, the 5700 VFA disconnects the call. Close Channel Timeout Select the maximum time for H.
Chapter 5 Setting 5700 VFA System Properties Lowest Port/ Highest Port The 5700 VFA allocates ports for video and audio during videoconferences. The Lowest Port and Highest Port define the allocation range. This allocation meets the Real-Time Protocol (RTP) and Real-Time Control Protocol (RTCP) specifications, which enable applications to synchronize and spool audio and video information. This feature is only applicable to VCON MeetingPoint and VDK end points.
Chapter 5 Setting 5700 VFA System Properties 5.5 Reporting Properties In the 5700 VFA system Properties dialog box, click the Reporting icon to access the following property pages: q Billing q Event Log Billing NOTE Compilation of call records is available only for licensed users of the Reporting Option. If you want to add this option to your 5700 VFA, please contact your local Mitel Networks distributor.
Chapter 5 Setting 5700 VFA System Properties Event Log In the Event Log tab, define the length of time that the 5700 VFA keeps records of specific types of events. Event Log Properties Set record-keeping periods as follows: Delete Informatory Records After Amount of time until informative records are deleted from the log. Delete Warning Records After Amount of time until warning records are deleted from the log.
6 DEFINING END POINT NODES End point nodes can represent several different types of users who log in to the 5700 VFA and require its services. This chapter provides explanations for defining registered VCON MeetingPoint, Group System end points, or non-VCON or Mitel Networks videoconferencing applications. The videoconferencing system configurations of registered VCON MeetingPoint 4.
Chapter 6 Defining End Point Nodes 2. Change properties according to your system specifications. To set different types of end point properties, click the appropriate tab at the top of the dialog box (in the New End Point Wizard, click Next to advance to the next properties page). For explanations about the various properties, see “Setting End Point 5700 VFA Properties” on page 6-3. 3.
Chapter 6 Defining End Point Nodes 6.2 Setting End Point 5700 VFA Properties The administrator can set 5700 VFA properties for all videoconferencing end points. 5700 VFA end point properties define how the end points operate as parts of the 5700 VFA videoconferencing network. NOTE If an end point logs in during Closed Mode, these properties are also set by the administrator during the initial registration process.
Chapter 6 Defining End Point Nodes 6-4 Type The type of address used by the end point for registering with the 5700 VFA. Additional IDs page Click this link to view any additional IDs that have been configured for this end point. Network Address IP address of the end point. Build Number For MeetingPoint 4.5 and higher version only Version information for the end point’s videoconferencing application. Change Password For MeetingPoint 4.
Chapter 6 Defining End Point Nodes Status Properties The Status Properties page displays the most recent dates that the selected node logged in and out of the 5700 VFA. H.
Chapter 6 Defining End Point Nodes Call Forwarding Properties In the Call Forwarding tab, set alternate destinations for the 5700 VFA to route calls. Call forwarding for a specific node may be performed: q At all times (unconditionally) q If the node is busy in another videoconference q If the call is not answered by the node. H.
Chapter 6 Defining End Point Nodes Busy When this extension is busy, dial this number Select this option to set an alternate destination for a call if this end point is engaged in another call at the same time. In the list, choose the alternate destination. The forwarding occurs immediately. No Answer Select this option to set an alternate destination for a call When this extension is not if this node does not answer after a specified time. In the answering, dial list, select the alternate destination.
Chapter 6 Defining End Point Nodes Set bandwidth properties as follows: Allow calls with Select to enable this end point to engage in Non-registered videoconferences with parties that are not listed or Devices cannot register with the local 5700 VFA. Limit Number of Select the number of calls that can go to or from the end Concurrent point at the same time. This feature is available only to Calls to end points that support concurrent videoconferences.
Chapter 6 Defining End Point Nodes Pickup Permissions Properties In the Pickup Permissions tab, you can authorize other end points to answer a video meeting call to the selected end point. Only end points that are registered with the same 5700 VFA may receive pickup permission for each other. For example, suppose Rachel is a video meeting call’s destination. If David has pickup permission for Rachel’s calls, he can answer this video meeting call.
Chapter 6 Defining End Point Nodes Services Properties In the Services tab, you can define bandwidth allocation policy for any MCU conferences or calls through a gateway that this end point engages in. H.323 End Point - Services Properties Set the Services properties as follows: MCU Service Permission Group Select the name of the MCU Service Permission group from which this end point can receive services. The available options are all MCU Service Permission groups that are listed in the Main View.
Chapter 6 Defining End Point Nodes Some calls through the gateway may specify a required bandwidth. The following options define how the 5700 VFA allocates bandwidth in this situation: Exact same bandwidth Provide a choice only among services that provide the exact bandwidth required. Equal or higher bandwidth Provide a choice only among services that provide the exact bandwidth required or more.
Chapter 6 Defining End Point Nodes Product Information Properties The Product Info tab shows identification information about the end point’s videoconferencing system's manufacturer and model. H.323 End Point - Product Information Properties The tab provides the following information: Vendor ID Identity of the end point manufacturer Product ID Identity of the conferencing tool used by the end point. Version ID Version number of the videoconferencing tool, for identification purposes.
Chapter 6 Defining End Point Nodes LDAP Properties The LDAP tab provides information about the end point’s registration, if applicable, in an LDAP (Lightweight Directory Access Protocol) server based on the X.500 standard for directory services. H.323 End Point - LDAP Properties Set the end point’s LDAP configuration as follows: Create an Entry in Server The central LDAP server that contains the subdirectory in which the end point should be listed.
Chapter 6 Defining End Point Nodes Additional IDs Properties In addition to its directory (E.164) number, a node may have other addresses that may be used to dial it, such as additional E.164 addresses and/or H.323 Alias. In the Additional ID page, you may enter these, if applicable. For example, this feature supports the Multiple Subscriber Network (MSN) service, which assigns multiple phone numbers to one ISDN line. MSN is supported by some ISDN switches. H.
7 REGISTERING GATEWAYS The 5700 VFA supports the use of H.323 gateways for connecting calls from registered end points to remote parties over ISDN networks. A gateway works as mediator between the two systems, translating between IP and ISDN protocols. Each type of gateway has its own access number and dialing syntax. The dialing syntax usually includes the gateway’s access number and the ISDN number of the remote party. For greater dialing flexibility, the syntax may also include delimiters.
Chapter 7 Registering Gateways Login Request Notification for Gateway 3. Right-click the Gateway name and then click Grant Login Permission. A message appears, asking if you want to register the gateway now. Gateway Registration Request 4. Click OK if you want to manually set the gateway’s properties. The New Gateway Wizard appears. The original property values are the default values defined in the H.323 gateway template (see “Setting Up Templates” on page 4-28).
Chapter 7 Registering Gateways Adding Gateway Services 7. Select the services that will be available in the 5700 VFA zone, and then click Add. The New Gateway Services wizard appears. 8. Define the gateway service properties according to your system and gateway specifications, or keep the default settings. When you finish each page of the wizard, click Next. For explanations about the various properties, see “Setting Gateway Service Properties” on page 7-8.
Chapter 7 Registering Gateways 7.2 Setting Gateway Properties In step 5 of “Logging in a New Gateway” on page 7-2, the New Gateway Wizard provided the chance to change various gateway properties. This section describes these properties. General Properties The General page contains identity information of the new gateway. New Gateway - General Properties Define the following information: Description Identity of the gateway. This name will appear in the Main View after the login process is finished. H.
Chapter 7 Registering Gateways Product Information Properties The Product Info page provides information about the gateway’s manufacturer and model. In addition, you can enable or disable the exchange functionalities supported for videoconference calls through the gateway. New Gateway - Product Information Properties Vendor ID Identity of the manufacturer. Product ID Manufacturer’s identity of the gateway product. Version ID Manufacturer’s version identification of the gateway product.
Chapter 7 Registering Gateways NOTE If the selected gateway supports both H.450.3 and Forward Facility, we recommend enabling H.450.3. Empty Capability Set If selected, calls may pass through this gateway before the initiating end point receives a capability set. This option helps increase the speed of Call Transfer and Adhoc Videoconferences. Information If selected, the 5700 VFA can send IRQ messages Request checking if the gateway is online.
Chapter 7 Registering Gateways In the Dialing page, define the following information: ISDN Dialing Type the character, if applicable, that the 5700 VFA Delimiter between Service adds before the first ISDN number. Number and First Number Delimiter between Phone Numbers Type the character, if applicable, that the 5700 VFA adds between each ISDN number to be dialed. Dialing sequence is terminated with Type the character, if applicable, that the 5700 VFA must enter at the end of the dialing string.
Chapter 7 Registering Gateways 7.3 Setting Gateway Service Properties Gateway services are added to the 5700 VFA during the gateway registration process. A gateway service defines the amount of available bandwidth. One Gateway Service access number is created for each service type. At any time, you can add or edit available service entries from the Main View. General Properties The General page contains identity information of the new gateway service.
Chapter 7 Registering Gateways Bandwidth Control Properties In the Bandwidth Control page, enter the exact bandwidth defined in the gateway’s configuration.
Chapter 7 Registering Gateways 7.4 Gateway Service Hunting Groups A Gateway Service hunting group contains multiple gateway services that are available to particular end points when they start LAN to ISDN videoconferences. One Gateway Service Hunting Group can contain different bandwidths and different Gateway devices. Every registered end point may be associated with a gateway services hunting group (see “Services Properties” on page 6-10).
Chapter 7 Registering Gateways É To set up a hunting group of gateway services 1. Click the New Gateway Service Hunting Group button. The New Gateway Service Hunting Group wizard opens to the General Properties dialog box. Gateway Services Hunting Group - General Properties 2. In the General page, type the following identity information of the new gateway service: Directory Number Assign a directory number for the whole hunting group. Description Type an identity for the group.
Chapter 7 Registering Gateways Gateway Services Hunting Group - Hunting Group Properties 3. Select any number of services from the list to be in the hunting group. The selected services will be the only ones available to associated end points. — To place all services in the hunting group, click Select All. — To clear all the selections, click Clear All. Click Next. The Additional IDs Properties dialog box appears. 4. In addition to its directory (E.
8 REGISTERING AN MCU The Mitel Networks 5700 VFA supports the use of MCUs (Multipoint Control Unit) for connecting registered end points with a number of other end points in a multipoint videoconference. NOTE For Accord MGC users The operation of Accord MGC in conjunction with the 5700 VFA requires a special configuration. For more information, see Appendix D, “Using Accord™ MGC with the 5700 VFA”. 8.
Chapter 8 Registering an MCU 3. Right-click the MCU name and then click Grant Login Permission. A message appears, asking if you want to register the MCU now. MCU Registration Request 4. Click OK if you want to manually set the MCU’s properties, such as exchange function capabilities (Product Info). The New MCU Wizard appears. The original property values are the default values defined in the H.323 MCU template (see “Setting Up Templates” on page D4-28).
Chapter 8 Registering an MCU 8.2 Setting MCU Properties In step 5 of “Logging in a New MCU” on page 8-2, the Add Wizard provided the chance to change various MCU properties. This section describes these properties. General Properties The General page contains identity information of the new MCU. New MCU - General Properties In the General Properties tab, the following properties appear: Description Identity of the MCU. This name will appear in the Main View after the login process is finished. H.
Chapter 8 Registering an MCU Bandwidth Control Properties In the Bandwidth Control tab, select Allow calls with Non-registered Devices to allow non-registered devices to participate in any multipoint videoconferences managed by this MCU.
Chapter 8 Registering an MCU Product Information Properties The Product Info page provides information about the MCU’s manufacturer and model. In addition, you can enable or disable the exchange functionalities supported for multipoint videoconferences through the MCU. New MCU - H.323 Properties Vendor ID Identity of the manufacturer. Product ID Manufacturer’s identity of the MCU product. Version ID Manufacturer’s version identification of the MCU product. Location Physical location of the MCU.
Chapter 8 Registering an MCU Forward Facility If selected, calls through this MCU may be forwarded messages according to Forward Facility capabilities. A forwarded call does not provide information about the redirection. NOTE If the selected MCU supports both H.450.3 and Forward Facility, we recommend enabling H.450.3. Empty Capability Set If selected, calls may pass through this MCU before the participating end points receive capability sets.
Chapter 8 Registering an MCU 8.3 MCU Services MCU Services define the MCU resources used during a multipoint videoconference. A registered MCU’s services are automatically listed in the 5700 VFA Administrator after the particular MCU is granted login permission to the 5700 VFA. One directory number is created for each service type. At any time, you can edit service entries from the Main View. NOTE For Accord MGC users In the Accord MGC, MCU services are provided through Meeting Rooms.
Chapter 8 Registering an MCU General Properties The General tab contains identity information of the new MCU Service. MCU Service - General Properties In the General Properties tab, the following properties appear: Directory Number Number to be dialed for using this service. Description Name of the service. This name will appear in the Main View after the login process is finished. H.323 Address 8-8 Alias The MCU’s alias as it is defined by its operating system.
Chapter 8 Registering an MCU Bandwidth Control Properties In the Bandwidth Control tab, select Allow calls with Non-registered Devices to allow non-registered devices to participate in any multipoint videoconferences using this MCU service. MCU Service - Bandwidth Control Properties Ad-Hoc Conference Properties A point-to-point conference becomes an ad-hoc conference when additional end points are "invited" by one of the parties and they join the session.
Chapter 8 Registering an MCU MCU Service - Ad-hoc Conference Properties Use this service Select to make this service available for use when expanding to an ad-hoc videoconference. as an ad-hoc conference resource Use this service Select to make this service available only for use in adexclusively for hoc videoconferences, and unavailable for point-topoint sessions.
Chapter 8 Registering an MCU Services Properties In the Services tab, you can define bandwidth allocation policy for any MCU conferences or calls through a gateway in which this service is used. MCU Service - Services Properties MCU Service Permission Group Select the name of the MCU Service Permission group from which an MCU using this service can receive additional MCU services (see “MCU Service Permission Groups” on page D8-14).
Chapter 8 Registering an MCU Some calls through the gateway may specify a required bandwidth. The following options define how the 5700 VFA allocates bandwidth in this situation: Exact same bandwidth Provide a choice only among services that provide the exact bandwidth required. Equal or higher bandwidth Provide a choice only among services that provide the exact bandwidth required or more. Equal or lower bandwidth Provide a choice only among services that provide the exact bandwidth required or less.
Chapter 8 Registering an MCU Additional ID Properties In addition to its directory (E.164) number, an MCU service may have other addresses that may be used to dial it, such as additional E.164 addresses and/or H.323 Alias. In the Additional ID page, you may enter these, if applicable. For more information about adding Additional IDs, see “Additional IDs Properties” on page D6-14.
Chapter 8 Registering an MCU 8.4 MCU Service Permission Groups An MCU Service Permission group is a set of MCU services that may be used by specific nodes. Its purpose is to control the use of MCU resources among an organization’s end points. An MCU Service Permission group may consist of one service, multiple services, or all available services. It may also include combinations of services from more than one registered MCU.
Chapter 8 Registering an MCU General Properties In the Description box, type a name for the group. This name will appear on the system tree and in Services property dialog boxes.
Chapter 8 Registering an MCU Permission Group Properties The Permission Group Properties page includes all registered services from all registered MCUs. Select any number of services from the list to be in the permission group. The group may also include combinations of services from more than one registered MCU. — To place all services in the permission group, click Select All. — To clear all the selections, click Clear All.
9 9.1 NEIGHBORING ZONES The 5700 VFA’s Relationship with Neighboring Zones In addition to its own registered nodes, the 5700 VFA provides an organization with the ability to carry on videoconferences with nodes outside its administrative area. These nodes may be managed by other 5700 VFAs or third-party Gatekeepers, or unregistered with any management device. The collections of nodes that 5700 VFAs and Gatekeepers register and manage are called zones.
Chapter 9 Neighboring Zones 9.2 Logging in New Zones Inter-zone functions are available between the local 5700 VFA and zones known to it. Neighboring 5700 VFAs or Gatekeepers may be listed in the 5700 VFA automatically or manually. Registered 5700 VFAs and Gatekeepers appear on the system tree under the Zones object. You can manually add any neighbor node (end point, MCU, or gateway) from a specific zone under that same zone in the Administrator.
Chapter 9 Neighboring Zones 4. We recommend the Multicast search technique for searches of zones and neighboring nodes. Select First Multicast Location Requests, then in Defined Zones (default selection) or Send Multicast Location Requests (see “Zone Settings” on page 5-19). 5. Click OK. Setting Open Mode for Neighboring 5700 VFAs and Gatekeepers Adding Zones Manually If the 5700 VFA is in Closed Mode for zones, neighboring 5700 VFAs and Gatekeepers may only be added to the Administrator manually.
Chapter 9 Neighboring Zones 9.3 Setting Zone Properties The main objective of defining zone properties is the definition of policies and the allocation of bandwidth for inter-zone videoconferences. This section describes these properties. É To define zone properties 1. Double-click a neighboring zone. The zone’s Properties dialog box appears. 2. Define the zone properties according to your network’s videoconferencing needs and specifications, or keep the default settings. 3.
Chapter 9 Neighboring Zones In the General Properties tab, the following properties appear: Zone Prefix Directory number (E.164 number) assigned to the 5700 VFA or Gatekeeper. The zone prefix functions as an “area code,” which may be used by the 5700 VFA to dial nodes in the selected zone (to enable zone prefix dialing, see the next section, “Zone Settings”). Description Identifying name of the zone. This name will appear in the Main View.
Chapter 9 Neighboring Zones In the Zone Settings Properties tab, the following properties appear: 9-6 Allow Making Calls to this Zone If selected, all 5700 VFA nodes may start videoconferences with neighbor nodes registered in this zone. Generate CDR records for calls made to this Zone If selected, all calls to neighbor nodes in this zone will be listed in a Call Details Record (CDR). For more details about CDRs, see Getting Started>Monitoring System Status>Call Accounting in the 5700 VFA online help.
Chapter 9 Neighboring Zones Bandwidth Control Properties In the Bandwidth Control page, you can define the available amount of bandwidth for all concurrent videoconferencing calls between the local zone and the neighboring zone. Zone - Bandwidth Control Properties Set bandwidth control properties as follows: Limit Number of Select the maximum number of calls between the two zones at the same time. The default setting is 5.
Chapter 9 Neighboring Zones Service Properties In the Services tab, define how the local 5700 VFA allocates MCU and Gateway resources for incoming videoconferencing calls from the neighboring zone. Zone - Service Properties MCU Service Permission Group If you want to limit the usage of MCU services during incoming videoconferences from the neighboring zone, select an MCU Service Permission group.
Chapter 9 Neighboring Zones Gateway Service Group Select the Gateway Service hunting group that defines the services that will be available for incoming videoconferences from the neighboring zone. If a neighbor node dials the defined gateway access number (default is “9”), it may use any of the included services within that particular Service group.
Chapter 9 Neighboring Zones Product Info Properties In the Product Info tab, select the exchange functionalities that are supported by the neighboring zone’s 5700 VFA or gatekeeper. Zone - Product Info Properties 5700 VFA Transfer Model If selected, videoconferences between neighbor nodes and 5700 VFA nodes may be transferred to another end point H.450.
Chapter 9 Neighboring Zones Empty Capability Set If selected, the local 5700 VFA will send calls to the neighboring zone without waiting to receive a capability set from the remote party. This selection also enables the joining of neighbor nodes in ad-hoc videoconferences. Additional IDs Properties In addition to its zone prefix, a neighboring zone may have additional prefixes to which its nodes may be dialed, such as additional E.164 addresses and/or H.323 IDs (node name).
Chapter 9 Neighboring Zones 9.5 Inter-Zone Videoconferencing Management You can perform the following inter-zone management tasks: q Setting up a dialing plan, which defines how the 5700 VFA starts point-topoint videoconferences between 5700 VFA nodes and neighbor nodes, or with a non-registered node. q Restrict the bandwidth allotment for inter-zone videoconferences q Restrict the use of exchange features such as Call Transfer and Call Forward. q Sharing gateway resources with other zones.
Chapter 9 Neighboring Zones 2. If your organization is using an online directory (such as ILS or NDS), enable the zone prefix to be appended to each entry’s configuration. If a node is moved to a different zone, the 5700 VFA also updates the prefix in the online directory (for more details, see “LDAP Settings” on page 5-9). Enable the zone prefix to be appended to each entry’s configuration in online directories. LDAP Settings Properties 3. All of the respective zones must be known to each other.
Chapter 9 Neighboring Zones Select the method of searching for addresses in other zones Selecting Address Search Method 5. The ability to receive and send calls must be enabled in the Zone Settings of each relevant zone’s properties (for more details, see the zone’s “Zone Settings” on page 9-5). Allow calling to and receiving calls from the selected zone Allow Videoconferences Between this Zone and the Local Zone 6.
Chapter 9 Neighboring Zones Restricting Bandwidth Allotment For each neighboring zone, you can restrict the amount of bandwidth that is available for all concurrent videoconferences between that zone and the local 5700 VFA. For individual nodes, you can also define a maximum bandwidth allotment. É To set bandwidth allotment for inter-zone calls 1. Double-click the neighboring zone and click the Bandwidth Control tab. -orRight-click the neighboring zone, point to Property and then click Bandwidth Control.
Chapter 9 Neighboring Zones É To set bandwidth allotment for calls between the local 5700 VFA and a neighbor node 1. Double-click the neighbor node and click the Bandwidth Control tab. -orRight-click the neighbor node, point to Property and then click Bandwidth Control. 2. In the Bandwidth Control page, select Limit Maximum to to define the total bandwidth that the local 5700 VFA allocates for all concurrent calls to the neighbor node. In the list, select the bandwidth in kbps. 3.
Chapter 9 Neighboring Zones Restricting H.450 Exchange Functions You can allow or forbid H.450 Exchange functions, such as Call Forwarding and Call Transfer, between the local 5700 VFA and the neighboring zone or node. É To allow H.450 Exchange functions to the neighboring zone 1. Double-click the neighboring zone and then click the Product Info tab. -orRight-click the neighboring zone, point to Property and then click Product Info. 2.
Chapter 9 Neighboring Zones É To allow H.450 Exchange functions to a neighbor node 1. Double-click the neighbor node and then click the Product Info tab. -orRight-click the neighbor node, point to Property and then click Product Info. 2. In the Product Info page, select 5700 VFA Transfer Model to allow Call Transfer to the neighbor node only. 3. Select H.450.3 (Call Diversion services) to allow Call Forwarding to to the neighbor node only. 4.
Chapter 9 Neighboring Zones Sharing Gateway Services with Other Zones Gateway services from the local 5700 VFA may be provided to neighbor nodes. Also, you may provide gateway services from neighboring zones to 5700 VFA nodes. Direct Gateway Service Dialing This method may be used for providing neighbor nodes with gateway services that are registered in the local 5700 VFA. It is easy to set up but requires users to obtain the local 5700 VFA zone prefix and enter it while dialing.
Chapter 9 Neighboring Zones Adding a Neighbor Gateway to the Local 5700 VFA This method may be used for providing 5700 VFA nodes with gateway services that are registered in a neighboring zone. Listing a gateway and its services under its neighboring zone in the Main View offers the following advantages: q Users do not need to obtain and add zone prefixes when they dial. q The listed gateway services may be placed in Gateway Service Hunting Groups in the local 5700 VFA.
Chapter 9 Neighboring Zones Sharing MCU Services with Other Zones In a similar way as for Gateway services, MCU services from the local 5700 VFA may be provided to neighbor nodes. Also, you may provide MCU services from neighboring zones to 5700 VFA nodes. Direct MCU Service Dialing This method may be used for providing neighbor nodes with MCU services that are registered in the local 5700 VFA. It is easy to set up but requires users to obtain the local 5700 VFA zone prefix and enter it while dialing.
Chapter 9 Neighboring Zones Adding a Neighbor MCU to the Local 5700 VFA This method may be used for providing 5700 VFA nodes with MCU services that are registered in a neighboring zone. Listing an MCU and its services under its neighboring zone in the Main View offers the following advantages: q Users do not need to obtain and add zone prefixes when they dial. q The listed MCU services may be placed in MCU Service Permission Groups in the local 5700 VFA. É To add a neighbor MCU to the local 5700 VFA 1.
10 REGISTERING WITH LDAP DIRECTORIES Online directories, such as Microsoft ILS Servers and Novell NDS, are lists of persons or network resources which include descriptive and contact information about all entries. They may be used to look up someone’s contact information or to retrieve a list of e-mail addresses. They are accessible through an Internet connection. The 5700 VFA supports access to online directories.
Chapter 10 Registering with LDAP Directories For example, a sample hierarchy may look like this: Sample LDAP Directory Hierarchy An LDAP directory can be distributed among many servers. All of the LDAP servers may contain identical versions of the total directory which are synchronized periodically. An LDAP server that receives a request from a user may pass it to other servers as necessary, but ensures a single coordinated response for the user.
Chapter 10 Registering with LDAP Directories 10.1 Registering the 5700 VFA with an ILS By supporting both Microsoft NetMeeting and Internet Location Server (ILS), the 5700 VFA can register with ILS servers, therefore providing its registered nodes with ILS services. This section provides the required configuration information and values for registering the 5700 VFA and its users in the ILS. É To set up the 5700 VFA configuration in the ILS 1.
Chapter 10 Registering with LDAP Directories Recommended LDAP Service Settings Recommended LDAP ILS Server Settings 10-4 Mitel Networks 5700 VFA Administrator’s Guide
Chapter 10 Registering with LDAP Directories Recommended LDAP Advanced Settings 4. To complete the configuration, you must perform the ILS Installation Verification. In your web browser, enter the location http://IP address of local host/ils. Click the Installation Verification link. Follow the onscreen instructions to complete the verification process.
Chapter 10 Registering with LDAP Directories Template’s LDAP Properties 2. Click Show LDAP Servers. The LDAP Servers View appears. LDAP Servers View 3. Make sure that the following information appears in the table: — Host address - Exact host name or IP address of the LDAP server. — Port - 389 — Refresh Connection Interval - number of seconds. This value must be greater than 0 (“0” indicates that there is no connection with the LDAP server). The recommended value is 30 (seconds).
Chapter 10 Registering with LDAP Directories 10.2 Registering the 5700 VFA with Microsoft Exchange Server For systems using the Microsoft Exchange Server 5.5 for their messaging and collaboration, the 5700 VFA is compatible. The Exchange Server sets up directories in the form of a tree-like hierarchy (see the illustration on page 10-2).
Chapter 10 Registering with LDAP Directories LDAP Site Defaults General Properties LDAP Site Defaults Anonymous Properties NOTE Set your firewall to permit anonymous access to and from the directory.
Chapter 10 Registering with LDAP Directories LDAP Site Defaults Search Properties NOTE For the Maximum Number of Search Results, enter a value equaling (number of registered users + 10).
Chapter 10 Registering with LDAP Directories Setting Up the Exchange Server Configuration in the 5700 VFA Administrator Finally, you have to set up the Exchange Server configuration for the 5700 VFA in the 5700 VFA Administrator. É To set up the Exchange Server configuration in the 5700 VFA 1. In the Main view, expand the Templates group. Right-click Desktop (or other node type to be registered iin the LDAP Server), point to Property, then 5700 VFA, and then click LDAP.
Chapter 10 Registering with LDAP Directories 3. Make sure that the following information appears in the table: — Host address - Exact host name or IP address of the LDAP server. — Port - 389 — Refresh Connection Interval - number of seconds. This value must be greater than 0 (“0” indicates that there is no connection with the LDAP server). The recommended value is 30 (seconds).
Chapter 10 Registering with LDAP Directories 10.3 Registering the 5700 VFA with Windows 2000 Active Directories The 5700 VFA supports Microsoft Windows 2000 Active Directories, which sets up directories in schemas. The schemas are made up of sublevels called classes. Each class is made up of uniquely named attributes. In the Active Directories Console, you must expand its schema by creating a new class titled “5700 VFA Node” and then create new attributes for the 5700 VFA with specific names.
Chapter 10 Registering with LDAP Directories Adding the 5700 VFA Attributes You have to add specific attributes, or characteristics, for 5700 VFA objects to the snap-in. É To add 5700 VFA attributes to the snap-in 1. In the Active Directory Schema snap-in on the left side of the Active Directories Console, right-click the Attributes folder and then click Create Attribute. Creating New 5700 VFA (MXM) Attributes 2.
Chapter 10 Registering with LDAP Directories 5. Repeat this procedure for all the attributes in the following table. Attribute Name OID MXMTelephonyStateDescription 1.2.840.113556.1.8000.35.1.10.2 MXMUserType 1.2.840.113556.1.8000.35.1.10.3 MXMBChannelNum1 1.2.840.113556.1.8000.35.1.10.4 MXMBChannelNum2 1.2.840.113556.1.8000.35.1.10.5 MXMBChannelNum3 1.2.840.113556.1.8000.35.1.10.6 MXMBChannelNum4 1.2.840.113556.1.8000.35.1.10.7 MXMBChannelNum5 1.2.840.113556.1.8000.35.1.10.
Chapter 10 Registering with LDAP Directories Adding the 5700 VFA Node Class You must now create an 5700 VFA MXMNode class, to which you will later add the attributes you created in the previous section. É To create the 5700 VFA Node class 1. In the Active Directory Schema snap-in on the left side of the Active Directories Console, right-click the Classes folder and then click Create Class. Creating the MXMNode Class 2.
Chapter 10 Registering with LDAP Directories Adding 5700 VFA Attributes to MXMNode Class 7. Next to the Optional list, click Add. Selecting 5700 VFA Attributes for the MXMNode Class 8. In the Select Schema Object dialog box, select all the new MXM attributes and click OK.
Chapter 10 Registering with LDAP Directories 9. Right-click the MXMNode Class object on the left side of the Active Directories Console, and then click Properties. In the Properties dialog box, click the Relationship tab. MXMNode Class Relationship 10. Opposite the Possible Superior box, click Add.
Chapter 10 Registering with LDAP Directories 11. In the Select Schema Object dialog box, select an Organizational Unit and then click OK. Selecting an Organizational Unit for the MXMNode Class The MXMNode class is now contained inside the selected Organizational Unit.
Chapter 10 Registering with LDAP Directories Granting Full Control Permissions to Users for the Class In addition to the administrator (you), select at least one of your 5700 VFA users to have full control (read and write properties) permission in the MXMNode class. 1. Right-click the MXMNode Class object on the left side of the Active Directories Console, and then click Properties. In the Properties dialog box, click the Security tab. 2.
Chapter 10 Registering with LDAP Directories Setting the Properties of the 5700 VFA Attributes In this procedure, you must assign specific properties to all the 5700 VFA attributes. É To set the properties of the 5700 VFA attributes 1. In the Attributes folder, right-click an MXM attribute and then click Properties. Setting 5700 VFA (MXM) Attribute Properties 2. In the Description box, enter the identical name of the attribute. 3.
Chapter 10 Registering with LDAP Directories Creating an Organizational Unit for Your 5700 VFA At this time, create a new Organizational Unit which will be your 5700 VFA’s working folder in the LDAP server. É To create your 5700 VFA’s Organizational Unit 1. Expand the Active Directory Users and Computers snap-in on the left side of the Active Directories Console. Right-click the LDAP Server object, point to New and then click Organizational Unit. Creating the 5700 VFA (MXM) Organizational Unit 2.
Chapter 10 Registering with LDAP Directories 3. Select all the 5700 VFA users in the list and click Add. Click OK. Selecting 5700 VFA (MXM) Users 4. Select Create a custom task to delegate and then click Next.
Chapter 10 Registering with LDAP Directories 5. Select This folder, existing objects in this folder, and creation of new objects in this folder and then click Next. Selecting All Objects in the Current Folder 6. Select the Read permission for all the users and then click Next. Delegating Read Permission to the 5700 VFA (MXM) Users 7. Click Finish.
Chapter 10 Registering with LDAP Directories 8. Right-click the MXMNode Class object on the left side of the Active Directories Console, and then click Properties. In the Properties dialog box, click Security. In the Names list, select the 5700 VFA users and then select Read in the Allow column. Click Apply. Granting Read Privileges to 5700 VFA (MXM) Users 9. In the Names list, select one 5700 VFA user to receive full read and write permissions. Select Full Control in the Allow column. Click OK.
Chapter 10 Registering with LDAP Directories Setting Up the LDAP Configuration in the 5700 VFA Administrator Finally, you have to set up the LDAP Server configuration for the 5700 VFA in the 5700 VFA Administrator. É To set up the LDAP Configuration of the 5700 VFA 1. In the 5700 VFA Administrator, click the LDAP Servers View button. LDAP Servers View 2. Make sure that the following information appears in the table in the W2K row: — Host address - Exact host name or IP address of the LDAP server.
Chapter 10 Registering with LDAP Directories 10.4 Registering the 5700 VFA with Novell Directory Services (NDS) The 5700 VFA is compatible with Novell NDS® scalable LDAP directory services. The NDS sets up directories in schemas and hierarchies. NDS hierarchies are made up of sublevels called classes. Each class is made up of uniquely named objects. We recommend that you register your 5700 VFA and its registered users either during NDS installation or while the 5700 VFA is shut down.
Chapter 10 Registering with LDAP Directories Creating 5700 VFA Attributes First, you have to add specific attributes, or characteristics, for 5700 VFA objects. É To create 5700 VFA attributes 1. Run the NDS management application. 2. In the Object menu, click Schema Manager. 3. In the Schema Manager, click Attributes. Schema Manager 4. To make a new attribute, click Create. The Create Attribute wizard appears. 5. In the Attribute Name box, type the exact name of the attribute and click Next.
Chapter 10 Registering with LDAP Directories Entering Attribute Name 6. In the Syntax List, select a value that describes the way that item may be written or requested in the directory service. For working with the 5700 VFA, select Case Ignore String and click Next.
Chapter 10 Registering with LDAP Directories 7. As flags, select Single valued and Public read. Click Next. Selecting Flags 8. Click Next until the last page of the wizard, keeping the default values for the new attribute. In the last page, click Finish. 9. Repeat steps 3 - 8, setting identical properties as specified, for the following attribute names.
Chapter 10 Registering with LDAP Directories Creating the 5700 VFA MXMNode Class You must now create an MXMNode class based on the default super class named User. Attribute flags and rules will be inherited from the super class. CAUTION Do not make changes to the NDS default schemas. Otherwise, the LDAP functions of the 5700 VFA may be affected. É To create the MXMNode class 1. In the Object menu, click Schema Manager. Click Create to open the Create Class wizard. 2.
Chapter 10 Registering with LDAP Directories Selecting Class Flag 4. From the Available Classes list, choose User as the existing class from which the new class will inherit attributes. Click Next.
Chapter 10 Registering with LDAP Directories 5. In the Available Attributes list, do not add mandatory attribute(s) for the new class. By default, the class already includes the attributes CN, Object Class and Surname. Click Next. Selecting Mandatory Attributes 6. 10-32 Choose optional attribute(s) for the new class. From the Available Attributes list, choose all the attributes that you created earlier in this procedure (named MXM...). Click Next.
Chapter 10 Registering with LDAP Directories Selecting the Optional Attributes 7. For the naming attributes, click Next without adding more attributes. For the Container Classes, click Finish without adding more classes. 8. Restart the server and then run the NDS management application again. Creating an 5700 VFA Container A separate container on the NDS Services tree keeps the MXMNode objects apart from the other NDS objects. É To create a separate 5700 VFA container 1.
Chapter 10 Registering with LDAP Directories Setting Up the LDAP Group Object Configuration The LDAP Group contains the class and attribute mappings and security policies for one or more LDAP servers. If you plan to use the same configuration on more than one LDAP server, it’s easier to set up one LDAP Group object and assign it to each LDAP server in the LDAP Group Server List Properties. É To set up the LDAP Group Object configuration 1.
Chapter 10 Registering with LDAP Directories 4. Click Add. In the Attribute Mapping dialog box, choose a new 5700 VFA attribute from the NDS Attribute list. Enter that same name into the LDAP Attribute box and click OK. Repeat this step for all new attributes. Mapping the 5700 VFA (MXM) Attributes to LDAP Attributes The new 5700 VFA attributes are now part of the LDAP Group configuration. Mapped 5700 VFA (MXM) Attributes 5.
Chapter 10 Registering with LDAP Directories Adding a Trustee for the 5700 VFA MXMNode Container To use the MXMNode container, you have to set up a user with rights for creating and updating objects in the container. Other than the administrator with Super User privileges, who has full rights on the whole NDS Service tree, it is recommended to designate an 5700 VFA user as a Trustee, who has rights for creating and deleting objects in the MXMNode container.
Chapter 10 Registering with LDAP Directories — Refresh Connection Interval - number of seconds. This value must be greater than 0 (“0” indicates that there is no connection with the LDAP server). The recommended value is 30 (seconds). — Default Directory - Path as created in NDS Tree, reflecting the assigned organization (“o”) and organizational unit (“ou”). For example, “ou=MXM, o=vcon”. — Domain - keep this space blank.
11 INITIATING VIDEOCONFERENCES FROM THE 5700 VFA ADMINISTRATOR NOTE Administrator-initiated calling and hangup are only available for licensed users of the Conference Control Option. If you want to add this option to your 5700 VFA, please contact your local Mitel Networks distributor. 11.1 Administrator-Initiated Dialing As a system administrator, you can initiate a point-to-point videoconference by connecting two end points listed in the Administrator’s Main View.
Chapter 11 Initiating Videoconferences From the 5700 VFA Administrator 11.2 Setting Point-to-Point Videoconference Properties If necessary, change point-to-point videoconference properties before connecting the two end points. Call Name Name of the videoconference. This name will identify this call in the CDR. Party #1; Party #2 The two end points in the videoconference. Initiating Entity End point that dials to initiate the videoconference.
12 SETTING UP AD-HOC VIDEOCONFERENCES MANAGED BY A VCB NOTE The VCB is available only for licensed users of the combined VCON Conference Bridge and Conference Control Options. If you want to add these options to your 5700 VFA, please contact your local Mitel Networks distributor.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB 12.1 Setting Up the VCB Configuration After installation of the VCB, a VCB object appears in the 5700 VFA Administrator’s Main View. The VCB object includes a pre-defined service that defines the allocation of available resources for ad-hoc videoconferences. VCB Entry in Main View VCB Properties VCB Properties define the video and audio properties of its ad-hoc videoconferences. É To set the Properties for ad-hoc videoconferencing 1.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB General Properties The General tab contains identity information of the VCB. VCB - General Properties In the General Properties tab, the following properties appear: Description Identity of the VCB. This name will appear in the Main View after the login process is finished. H.323 Address Alias The VCB’s alias name. Type The type of address used by the VCB for registering with the 5700 VFA. Network Address IP address of the VCB.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB Session Properties In the Session tab, define the video and audio formats for ad-hoc videoconferences managed by the VCB. VCB - Session Properties Switching Mode Voice Switching Parties see the video of the speaking person(s). Continuous Presence Several parties are heard and seen simultaneously. Video Format The video codec (H.261, H.263) used in the multipoint conference. Continuous Presence only supports H.261.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB Bandwidth The bandwidth available for each party in the multipoint conference. Audio Format The audio codec and algorithm used in the multipoint conference. The VCB supports G.711. Click Default to restore the system’s default Session configuration. VCB Services Properties VCB Services define the usage of resources used during an ad-hoc videoconference.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB General Properties The General tab contains identity information of the new VCB Service. VCB Service - General Properties In the General Properties tab, the following properties appear: Directory Number Number to be dialed for using this service. Description Name of the service. This name will appear in the Main View after the login process is finished. H.323 Address Alias The service’s alias.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB Bandwidth Control Properties In the Bandwidth Control tab, select Allow calls with Non-registered Devices to allow non-registered devices to participate in any multipoint videoconferences using this service.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB Ad-Hoc Conference Properties A point-to-point conference becomes an ad-hoc conference when additional end points are "invited" by one of the parties and they join the session. The Ad-hoc Conference tab indicates that the selected VCB Service is exclusively used for use in ad-hoc conferences. NOTE Because the VCB is intended for expansion to ad-hoc conferences, these options are selected automatically and may not be turned off.
Chapter 12 Setting Up Ad-hoc Videoconferences Managed by a VCB LDAP Properties The LDAP tab provides information about the VCB service’s registration, if applicable, in an LDAP (Lightweight Directory Access Protocol) server. For information about nodes’ LDAP Properties, see “LDAP Properties” on page 6-13. Additional ID Properties In addition to its directory (E.164) number, a VCB service may have other addresses that may be used to dial it, such as additional E.164 addresses and/or H.323 Alias.
13 CUSTOMIZING THE 5700 VFA ADMINISTRATOR In the 5700 VFA Administrator application, you may customize the application according to your personal preferences. A set of defined window, table, and layout properties for the Administrator application is called a workspace. This chapter explains the following customization tasks: • • • • Defining the Main View Options Setting Up the Workspace Customizing the Toolbar Customizing the Status Views 13.
Chapter 13 Customizing the 5700 VFA Administrator Tree Styles Options Tree Styles Properties Set the Tree Styles properties according to your viewing preferences. Enable Word Wrap Select this option to cause text in each column to continue automatically on the next line, after it reaches the end of each line. The line width is determined by the column borders. If this option is not selected, sections of long phrases or names, that are not within the column borders, are not seen.
Chapter 13 Customizing the 5700 VFA Administrator Highlight Entire Select this option to highlight the entire row when you Row select an item. In this case, you can click anywhere on the row. Deselect this option to highlight only the item name when you select it. In this case, you must click the name to highlight it. Display Large Images Select this option to view the workspace’s details and images at a larger size.
Chapter 13 Customizing the 5700 VFA Administrator 4. Customize items, according to your own specifications, as follows: Font Style Color Click and choose another color from the palette. If you want, you can also create colors that don’t appear on the original palette. Inverse Background Color Select to add a highlight background to the item in the Main View. Bold Select to display the item name in bold letters in the Main View. Play Sound If you want, associate a sound with the item.
Chapter 13 Customizing the 5700 VFA Administrator 13.2 Setting Up the Workspace Several options are available for customizing the 5700 VFA Administrator’s workspaces in accordance with your operating preferences. Defining Workspace Options The Options dialog box Workspaces tab contains options for storing the data and appearance that are associated with a specific Workspace. É To define Workspace options 1. In the View menu, click Options. The Options dialog box opens to the Workspaces tab. 2.
Chapter 13 Customizing the 5700 VFA Administrator Maximum inactive time for change level login For administrators with “Change” privileges, this is the maximum amount of time that the 5700 VFA administrator remains idle. When this interval passes, a message asks you to disconnect or stay connected. If you do not respond, the administrator disconnects from the system.
Chapter 13 Customizing the 5700 VFA Administrator Managing Workspaces The 5700 VFA Administrator application provides functions for managing and storing workspaces. These functions include: • • • • • Saving a workspace Renaming a workspace Deleting a workspace Opening a workspace Reorganizing the Workspace list. Saving a Workspace A workspace may be saved in different formats: q As a file - this is advantageous if you may log in to the 5700 VFA and use the same workspace from other computers.
Chapter 13 Customizing the 5700 VFA Administrator É To save a workspace in the system registry NOTE In order to save workspaces in the registry, the Save persistence information to the registry option of the Options dialog box must be selected. For more details, see “Defining Workspace Options” on page 13-5. 1. In the File menu, point to Workspaces and click Save Workspace As. The Save Workspace dialog box appears. 2. Click the New (Insert) button. 3. Type the name of the new workspace. 4.
Chapter 13 Customizing the 5700 VFA Administrator Renaming a Workspace The procedure for renaming a workspace depends on whether you save workspaces to files or to the registry. É To rename a workspace file NOTE In order to rename a workspace file, the Save persistence information to a file option of the Options dialog box must be selected. For more details, see “Defining Workspace Options” on page 13-5. 1. In the File menu, point to Workspaces and click Open Workspace.
Chapter 13 Customizing the 5700 VFA Administrator Opening a Workspace The procedure for opening a workspace depends on whether you save workspaces to files or to the registry. É To open a workspace file NOTE In order to open a workspace file, the Save persistence information to a file option of the Options dialog box must be selected. For more details, see “Defining Workspace Options” on page 13-5. 1. In the File menu, point to Workspaces and click Open Workspace. The Open Workspace dialog box appears.
Chapter 13 Customizing the 5700 VFA Administrator Deleting a Workspace The procedure for deleting a workspace depends on whether you save workspaces to files or to the registry. É To delete a workspace file NOTE In order to delete a workspace file, the Save persistence information to a file option of the Options dialog box must be selected. For more details, see “Defining Workspace Options” on page 13-5. 1. In the File menu, point to Workspaces and click Open Workspace.
Chapter 13 Customizing the 5700 VFA Administrator 13.3 Customizing the Toolbar You can set the appearance and the buttons of the toolbars according to your preferences. Defining the Toolbar Display By default, the toolbars are docked in the Administrator window below the menu bar. You can choose any or all toolbars to be part of the application display. In addition, you can select among a number of other appearance options. É To define the toolbar display 1. In the View menu, click Customize.
Chapter 13 Customizing the 5700 VFA Administrator Customizing Toolbar Display Properties Toolbar Display Properties Set toolbar display properties as follows: Toolbars In this list, select any or all of the various toolbars that will appear in the Administrator application window. Only toolbars that are marked with a ✓ will appear. Show Tooltips Select this option to display tool tips when you hold the pointer over a button for about 1 second.
Chapter 13 Customizing the 5700 VFA Administrator Adding and Removing Toolbar Buttons You can control the contents of each toolbar by adding or removing buttons, or moving buttons among the various toolbars. É To control the contents of the various toolbars 1. In the View menu, click Customize. The Customize dialog box opens to the Toolbars tab. 2. Click the Commands tab. 3. To add a button to any toolbar, select a category from the Categories list.
Chapter 13 Customizing the 5700 VFA Administrator Creating a Custom Toolbar You can add a toolbar other than the standard ones provided by the Administrator application. É To add a custom toolbar 1. In the View menu, click Customize. The Customize dialog box opens to the Toolbars tab. 2. Click New. The New Toolbar dialog box appears. Adding a Custom Toolbar 3. Type the name of the new toolbar and click OK. The new toolbar appears in the Administrator window and its name appears in the Toolbars list.
Chapter 13 Customizing the 5700 VFA Administrator 13.4 Customizing the Status Views According to your preferences, you can customize the way that the Administrator displays information in the various status view tables. Design functions are available for: q Displaying the various views q Style formats for table elements or types of information. q Style formats for printed tables.
Chapter 13 Customizing the 5700 VFA Administrator Table Display Settings Table Display Settings Set the table display properties as follows: Titles and Gridlines Select 3D Buttons to display column and row titles inside borders. Select Vertical Lines to display borders between columns. Select Horizontal Lines to display borders between rows. Select Mark Current Row and/or Mark Current Column to provide a 3-D pressed appearance to the selected row/column heading.
Chapter 13 Customizing the 5700 VFA Administrator Color Click any item in the Color list and then click the required color from the adjacent palette. q Grid lines are the borders between columns and rows. q Fixed lines are rows that are in a specific location permanently. They cannot be sorted. q Tracking Line is the border that is being dragged during a Resize Column/Row action. q Background represents the empty area behind and around the table.
Chapter 13 Customizing the 5700 VFA Administrator Style Formats for Table Elements or Types of Information You can customize the display styles of various table elements, such as column headers and standard cells. For example, you can change the font style and colors of particular information that must be quickly recognizable. NOTE The style formats affect only the active table view. To set the style formats of another specific table, you must enter that particular view.
Chapter 13 Customizing the 5700 VFA Administrator Style Format Properties The following categories make up a table element style: • • • • Font Color Borders Align Font Properties For the table’s text, you can select the font, its size, and any special characteristics such as Bold or Underlined. Font Properties Color Properties In the style changing dialog box, click the Color tab. q To change the color of the table element, click a color in the Foreground group.
Chapter 13 Customizing the 5700 VFA Administrator Color Properties Borders Properties 1. In the style changing dialog box, click the Borders tab. 2. In the Border group, select the side(s) of the cells that you want to change. 3. In the Type group, select a type of line and/or thickness. If necessary, select a different color from the Color list.
Chapter 13 Customizing the 5700 VFA Administrator Align Properties To change Align properties of the selected table element, click the Align tab in the style changing dialog box. q In the Horizontal group, select left, center or right text alignment in the cells. q In the Vertical group, select top, center, or bottom text alignment in the cells. q Select Wrap Text to display cell text on a new line if the text exceeds the cell’s borders.
A MEETINGPOINT END POINT PROPERTIES From the 5700 VFA Administrator application, the administrator may view and control various properties of MeetingPoint 4.5 (and higher) end points. MeetingPoint is the videoconferencing application used by VCON’s Escort, Cruiser, and MediaConnect 8000 and by Mitel Networks 5750 DV. A.1 Conversation Properties The Conversation Properties dialog box may be used for viewing and controlling the Video and Data settings of MeetingPoint end points.
Appendix A MeetingPoint End Point Properties Display Clearer Picture/ Smoother Motion This control enables you to define the relationship between clear, sharp images and smooth uninterrupted motion during the video transmission. If the picture is clearer, the motion may be slower and more broken. If the motion is smoother, the picture may be less clear. Drag the slider until you are satisfied with the image sharpness and the smoothness of motion.
Appendix A MeetingPoint End Point Properties Attributes Use H.261 for ISDN when possible Select if you are sure of gaining a connection at a higher bitrate—for example, if you are dialing 3 or more ISDN channels. The default codec recommendation is H.263, which includes techniques for improved video performance over low bitrates. Data The Data tab provides several options for preparing to share data during videoconferences.
Appendix A MeetingPoint End Point Properties If you change the data sharing method, the change only takes effect after the end point exits and start MeetingPoint again. NOTE It is recommended to select a common data sharing method for all logged-in users. File Transfer Default Directory This box shows the path of the folder that receives files transferred to the selected computer during a video meeting.
Appendix A MeetingPoint End Point Properties A.2 Calls Properties The Calls Properties dialog box may be used for viewing and controlling incoming call and multicast (if applicable) properties of MeetingPoint end points. Incoming Calls In the Incoming Calls tab, customize how the MeetingPoint end point indicates and accepts incoming calls.
Appendix A MeetingPoint End Point Properties Auto join IP point-to-point calls Select to enable the selected user to automatically join callers to an ongoing Multicast meeting. Auto reject all incoming calls Select to enable the selected user to automatically reject incoming calls to an ongoing Multicast meeting. Ringing You can define the method to notify the selected user that a call is coming in or going out.
Appendix A MeetingPoint End Point Properties External Speakers Select if you want the ringing to originate from connected external speakers. Incoming Ring/ Outgoing Ring If the end point is using external speakers, ringing sounds other than the defaults may be used. If applicable, the appropriate filenames appear in these boxes. 3rd Party Viewer NOTE This tab is only available for end points with the Interactive Multicast option.
Appendix A MeetingPoint End Point Properties 3rd Party Viewer Format The default third-party viewer settings are recommended for most Multicast broadcasting conditions. Change them ONLY if the remote systems’ specifications differ from the default values. Video Broadcast Format In this list, click a format that all parties in the meeting are capable of using. Audio Broadcast Format In this box, click the audio standard that all parties in the meeting are capable of using.
Appendix A MeetingPoint End Point Properties Interactive Multicast NOTE This tab is only available for end points with the Interactive Multicast option. In the Call Properties Interactive Multicast tab, define the default configuration for Interactive Multicast video meetings. MeetingPoint End Point - Interactive Multicast Properties Broadcast The default Broadcast settings are recommended for most Multicast broadcasting conditions.
Appendix A MeetingPoint End Point Properties Bandwidth In this list, click the maximum bandwidth for the Interactive Multicast video meetings. The actual bandwidth will depend on the amount of available bandwidth during a meeting. Video Broadcast Format In this box, click the video coding standard that all parties in the meeting are capable of using. Audio Broadcast Format In this box, click the audio standard that all parties in the meeting are capable of using.
Appendix A MeetingPoint End Point Properties A.3 User Data Properties The End Point User Data property dialog boxes may be used for viewing and entering identification, business and location information about the selected user. This information is optional and does not affect the functioning of the 5700 VFA and the communication within its network.
Appendix A MeetingPoint End Point Properties A.4 Communication Properties The Communication Properties dialog box may be used for viewing and controlling various LAN settings of MeetingPoint end points. LAN This tab contains configuration information for holding video meetings over the connected LAN. MeetingPoint End Point - LAN Properties IP Address The selected end point’s IP address.
Appendix A MeetingPoint End Point Properties Go to 5700 VFA General Page for More Settings Click to display the selected user’s 5700 VFA General Properties (see “General Properties” on page 6-3). Allow Adaptive Bandwidth Adjustment Select this option to enable reduction of the alloted bandwidth if the network is congested. Enable Lip Synchronization Mechanization Select this option to enable adjustment of the video and the audio if they are out of sync with each other (see the MeetingPoint 4.
Appendix A MeetingPoint End Point Properties Enable NAT If your organization uses NAT (Network Address Translation) when communicating with parties in another LAN or WAN, type the external address for the selected user. NAT helps protect a LAN from exposure to unwanted traffic by providing one single external address to remote users. NAT uses a system of local and external addresses to hide a LAN’s users from other networks.
Appendix A MeetingPoint End Point Properties Connection In the Communication list, select the type of external communication line (LAN or ISDN) the selected system will use. Selecting None enables the end point to videoconference only on the connected LAN. This dialog box is applicable only to VCON Cruisers and MediaConnect 8000s that are set up for ISDN connection.
Appendix A MeetingPoint End Point Properties A.5 Telephony Properties The Telephony Properties dialog box may be used for viewing and controlling various ISDN settings. These properties are only applicable only to VCON Cruisers and MediaConnect 8000s that are set up for ISDN connection. Phone Numbers The Phone Numbers tab lists the end point’s ISDN phone numbers, if applicable. MeetingPoint End Point - Phone Numbers Properties Number of ISDN The number of ISDN lines the selected system uses.
Appendix A MeetingPoint End Point Properties Switch Type The Switch Type tab contains information about the ISDN switch type used by the selected end point. MeetingPoint End Point - Switch Type Properties Your Location The country in which the selected user is located. Switch Type If applicable, the most common switch type for the user’s country appears automatically. If a different switch type is being used (according to your ISDN carrier), select it from the list.
Appendix A MeetingPoint End Point Properties SPID Numbers If the selected ISDN Switch Type supports Service Profile Identifiers (SPID), the SPID Numbers tab lists them for the ISDN lines. A SPID number relates to the capabilities of the end point on the ISDN line. This information may be obtained from the end point’s ISDN carrier. MeetingPoint End Point - SPID Propertie Number of SPIDs Select the number of SPID numbers that were specified by your ISDN carrier.
Appendix A MeetingPoint End Point Properties MSN The MSN tab is relevant if the connected ISDN network supports Multiple Subscriber Numbering (MSN). MeetingPoint End Point - MSN Properties Select MSN Support to use MSN capabilities. In the MSN Address boxes, type the exact MSN numbers for the end point.
Appendix A MeetingPoint End Point Properties Subaddressing Subaddressing is applicable if the selected system shares an ISDN BRI line with other equipment (such as other computers, fax machines, standard telephones, and so on). In such a case, the computer has an additional series of numbers and/or letters added to the end of its phone number.
Appendix A MeetingPoint End Point Properties Dialing The Dialing Information area displays the Country that the selected user is in, the area code, and the appropriate digits for dialing an outside line (External), a Long Distance call, or an International call. NOTE If the user needs to dial a specific digit to receive an external line, you must type that digit before the digits required for a long distance or international call.
Appendix A MeetingPoint End Point Properties A.6 Hardware Properties The Hardware Properties dialog box may be used for viewing and controlling various Audio and Camera settings of MeetingPoint end points. Audio The Audio settings vary, according to the VCON or Mitel Networks videoconferencing product installed in the selected end point. Escort/Cruiser 150 Audio Escort/Cruiser 150 Audio Properties Default Audio Device Private Select for listening to audio through the handset.
Appendix A MeetingPoint End Point Properties Microphone Origin Always use Select to use the camera’s built-in microphone at all Desktop camera times. microphone Always use “Line-level” AUD IN audio input Select to use a microphone that’s connected to the Line Level Audio In port of the end point’s videoconferencing card. Switch audio Select to always use the microphone of the selected when Camera is camera. If you switch to a second camera, that camera’s switched microphone is used.
Appendix A MeetingPoint End Point Properties 5750 DV 5750 DV (ViGO) - Audio Properties Configuration Mode Select a mode for manual or automatic audio settings. Manual Select to choose audio settings one by one. Select this option if the selected end point has a PTZ camera or other optional hardware. Private Select to automatically select settings for headset audio. Speaker Select to automatically select settings for tower audio (if connected) or speaker audio (if a tower is not connected).
Appendix A MeetingPoint End Point Properties Aux/Line In Select to use a microphone that’s connected to the Line Level Audio In connector on the 5750 DV rear panel. The source may be from a connected VCR or other external audio device. Enhanced Audio Acoustic Echo Canceller Select to prevent the remote party from hearing themselves from their own speakers. This condition occurs if the speaker output is received by the selected end point’s microphone and sent back to the remote party.
Appendix A MeetingPoint End Point Properties Cruiser 384/MediaConnect 8000 Cruiser 384 - Audio Properties Audio Origin Tabletop Microphone Select to use a tabletop microphone. Applicable to MediaConnect 8000. Camera Microphone Select to use the camera’s built-in microphone. Applicable to Cruiser 384. Aux/Line-in Select to use a microphone that’s connected to the Line Level Audio In connector on the installed video system board. The source may be from a connected VCR or other external audio device.
Appendix A MeetingPoint End Point Properties Mixing Mode Using the following table as a guide, select the setup that best suits the end point’s audio requirements. Audio Origin Microphone Aux/Line in No Mixing All parties hear audio only from the microphones. All parties hear audio from their remote sides and from the connected auxiliary equipment (such as VCR or 2-way speaker). Playback All parties hear audio only from a connected VCR. Not available.
Appendix A MeetingPoint End Point Properties Enhanced Audio Enable Echo Cancellation Select to prevent the remote party from hearing themselves from their own speakers. This condition occurs if the speaker output is received by the local microphone and sent back to the remote party. Automatic Gain Control Select to ensure that the remote party hears the local side normally regardless of the person’s distance from the microphone. Automatic Noise Suppression Select to mute surrounding noise.
Appendix A MeetingPoint End Point Properties Camera The Pan/ Tilt /Zoom Camera properties are applicable if a Pan/Tilt/Zoom-type (PTZ) camera is connected to the selected system. If a PTZ camera is not used, None appears as the PTZ camera type in the dialog box’s top list and no communication port is required. MeetingPoint End Point - Camera Properties Camera Pan/Tilt/Zoom camera type The manufacturer and/or model of the PTZ camera.
Appendix A MeetingPoint End Point Properties A.7 Advanced Properties The Advanced Properties dialog box may be used for viewing end point system information and controlling various QoS, Intras, advanced Video, advanced Data, and advanced Audio settings of MeetingPoint end points. System Info This tab displays information about the VCON or Mitel Networks videoconferencing system that’s installed in the selected end point.
Appendix A MeetingPoint End Point Properties Hardware Board Type Videoconferencing system installed in the end point’s computer. Hardware ID Unique identification number for the videoconferencing card’s installation. This number is for Mitel Networks Technical Support use. QoS The QoS tab contains properties for controlling the type of Quality of Service that will be used for transmitting packets from the specified MeetingPoint end point.
Appendix A MeetingPoint End Point Properties IP Precedence Network gives priority to certain types of bits (video, audio, control) according to the eight levels of IP precedence. Diffserv Network transfers packets according to specific needs of the sending application. Priority Values Video, Audio and RTCP Priority For each packet type, select an appropriate priority level.
Appendix A MeetingPoint End Point Properties Intras During videoconferences, MeetingPoint end points send periodic intras (full video frames) in order to synchronize the video display at the receiving party. You may define the interval between the transmission of intras from a specific MeetingPoint end point. MeetingPoint End Point - Intras Properties Send Intra Interval Type the length of the interval (in seconds) between intra transmissions.
Appendix A MeetingPoint End Point Properties Advanced Video The advanced Video tab permits you to enable usage of H.261 and H.263 for video transmission and to control the bandwidth thresholds for switching between the two standards, if applicable. MeetingPoint End Point - Advanced Video Properties Transmit H.261/H.263 Enable H.261/ H.263 at Maximum Select to enable the use of the specified video format coding from the specific MeetingPoint end point.
Appendix A MeetingPoint End Point Properties Video Transmit maximum packet size Enter the maximum video packet size (in bytes) which the specified end point may transmit. To reset the advanced Video default values, click Restore Defaults. Advanced Audio In the Audio tab, select the supported audio algorithms for transmitting audio from the specified end point. In addition, you can enter the audio transmit speed for all algorithms supported by the end point.
B 5760 VIDEOCONFERENCING APPLIANCE END POINT PROPERTIES From the 5700 VFA Administrator application, the administrator may view and control various properties of 5760 VC end points. In the 5760 VC Properties dialog box, the properties are divided into various categories: 5700 VFA Properties defining how the 5760 VC operates as parts of the 5700 VFA videoconferencing network (see “Setting End Point 5700 VFA Properties” on page 6-3). Network LAN, H.
Appendix B 5760 Videoconferencing Appliance End Point Properties B.1 Network Configuration This section explains how to set up the 5760 VC network and connections configuration. Network options may be edited at any time. LAN Connection and Registration The LAN tab includes the 5760 VC address and information about its connection to the LAN (Local Area Network).
Appendix B 5760 Videoconferencing Appliance End Point Properties DNS Server & WINS Server Domain IP Addresses of the DNS server and the WINS server. Registering with these servers enables 5760 VC to translate names to IP addresses. DNS domain name of your company (for example, yourcompany.com). Default Gateway IP address of the network’s Gateway router. The gateway helps 5760 VC send and receive calls between subnets. H.323 Management In the H.
Appendix B 5760 Videoconferencing Appliance End Point Properties NAT IP If your organization uses NAT (Network Address Translation) when communicating with parties in another LAN or WAN, type the external address for your computer. NAT helps protect a LAN from exposure to unwanted traffic by providing one single external address to remote users. NAT uses a system of local and external addresses to hide a LAN’s users from other networks.
Appendix B 5760 Videoconferencing Appliance End Point Properties QoS The QoS tab contains properties for controlling the type of Quality of Service that will be used for transmitting packets from the 5760 VC. 5760 VC (Falcon IP) QoS Properties Priority Type (QoS) Select the type of QoS used for transmitting packets during heavy network congestion conditions. No Priority Network transfers packets using normal Best-effort (or Routine) packet transmission.
Appendix B 5760 Videoconferencing Appliance End Point Properties Priority Values Video Priority Audio Priority RTCP Priority For each packet type, select an appropriate priority level. The item with the highest priority number will be sent first, the item with the next highest number will be sent second, and so on. The priority levels vary, depending on whether the selected Priority Type is IP Precedence or Diffserv. For a list of Priority levels, see Appendix C, “QoS Priority Values”.
Appendix B 5760 Videoconferencing Appliance End Point Properties Switch Type In the Switch Type tab, the ISDN switch type used by the 5760 VC appears. If a different switch type is being used (according to the ISDN carrier), select it from the list.
Appendix B 5760 Videoconferencing Appliance End Point Properties SPID Numbers If the selected ISDN Switch Type supports Service Profile Identifiers (SPID), this tab lists them for the ISDN lines. A SPID number relates to the capabilities of the end point on the ISDN line. This information may be obtained from the 5760 VC’s ISDN carrier. 5760 VC (Falcon IP) SPID Numbers SPID numbers B-8 Type the SPID numbers as your ISDN carrier specifies.
Appendix B 5760 Videoconferencing Appliance End Point Properties B.2 Video Properties The Video tab provides options for controlling the display of video in the 5760 VC. 5760 VC (Falcon IP) Video Properties Dual Monitor 5760 VC supports the use of two monitors to display both parties on full screens during videoconferences. One monitor displays remote video and the other monitor displays local video. Select this option only if two TV monitors are connected.
Appendix B 5760 Videoconferencing Appliance End Point Properties B.3 Audio Properties In the Audio tab, you can select and activate various audio properties in the selected 5760 VC. 5760 VC (Falcon IP) Audio Properties Audio input Tabletop Mic To use the supplied tabletop microphone or other audio device connected to the 5760 VC’s MIC connector, select Tabletop Mic. Line Level To use the microphone or audio device (such as VCR, mixer, etc.
Appendix B 5760 Videoconferencing Appliance End Point Properties VCR Playback Both parties hear each other’s audio and the audio from a video cassette. 5760 VC supports advanced features that improve audio quality for different types of videoconferencing environments. Acoustic Echo Cancellation (AEC) Select to prevent the remote party from hearing themselves from their own speakers (selected by default).
Appendix B 5760 Videoconferencing Appliance End Point Properties B.4 Options General Options The General Options tab contains several options for defining how the selected 5760 VC operates. 5760 VC (Falcon IP) General Options Auto Answer Select to enable the selected 5760 VC to accept all incoming calls automatically (unless it is already engaged in a call). View Active Keys Select to display a graphic of the remote control on the selected 5760 VC’s monitor.
Appendix B 5760 Videoconferencing Appliance End Point Properties Force G.722 Select to enable the selected 5760 VC to transmit audio according to G.722 standard, producing high audio quality. The remote device must also support G.722. If the remote device is also 5760 VC, this option must also be selected on it. Language Select the language of the selected 5760 VC’s interface. All menus and options appear in the selected language.
C QOS PRIORITY VALUES The tables in this appendix list the available priority values for Quality of Service (QoS) configuration. The 5700 VFA Administrator application supports QoS configuration of VCON MeetingPoint 4.5 (and higher) and Mitel Networks 5760 VC end points. C.
Appendix C QoS Priority Values C.
D USING ACCORD™ MGC WITH THE 5700 VFA The Accord™ MGC operates under a different configuration model than most other MCUs being used in the videoconferencing sector. This appendix provides instructions for setting up the MGC’s configuration for operation in conjunction with the 5700 VFA. In addition, this appendix includes instructions for setting up an Accord Meeting Room for ad-hoc videoconferences.
Appendix D Using Accord™ MGC with the 5700 VFA Browsing to Network Services-H.323 3. 4. Create a new Network Service or choose the existing one allocated for use with your 5700 VFA. In the Setting tab, enter the following information: Subnet Mask IP subnet mask used by the connected network. Default Router IP address of the default router used by the connected network. Gatekeeper Select External. The 5700 VFA is an external gatekeeper in relation to the MGC. External IP address of the 5700 VFA.
Appendix D Using Accord™ MGC with the 5700 VFA 6. Enter the following information: Circuit ID Unique number for the H.323 card in the MGC. IP Address IP address for the H.323 card. Alias Enter one H.323 ID alias for this card (must be unique in the 5700 VFA). 7. Click OK.
Appendix D Using Accord™ MGC with the 5700 VFA Adding a New H.323 Card Configuration H.323 Card Configuration After setting up the Network Services configuration, assign the appropriate Circuit IDs to the H.323 cards in the MGC. É To assign a Circuit ID to an H.323 card 1. In the left pane, open the Cards object. Select the slot of the H.323 card. 2. Right-click the card, and then click Properties. The Card Settings dialog box appears. 3. In the H.
Appendix D Using Accord™ MGC with the 5700 VFA H.323 Card Network Parameters D.2 Adding an Accord Meeting Room A Meeting Room is a hunting group of MCU services provided by the Accord MGC or other Accord hunting groups. A multipoint videoconference managed by the MGC must be associated with a Meeting Room. If you will use the MGC to manage ad-hoc videoconferences, you must define this ability in a Meeting Room configuration.
Appendix D Using Accord™ MGC with the 5700 VFA D-6 2. Change properties according to your multipoint videoconferencing specifications, or keep the default settings. When you finish each page of the wizard, click Next. For explanations about the various properties, see the following section. 3. When you finish the last page, click Finish.
Appendix D Using Accord™ MGC with the 5700 VFA D.3 Setting Meeting Room Properties In step 2 of “To add an Accord Meeting Room to the Main View” in the previous section , the wizard provided the chance to change various Meeting Room properties. This section describes these properties. General Properties The General page contains identity information of the new Meeting Room.
Appendix D Using Accord™ MGC with the 5700 VFA Ad-hoc Conference Properties A point-to-point conference becomes an ad-hoc conference when additional end points are "invited" by one of the parties and they join the session. In the Ad-hoc Conference page, you can make this Meeting Room available for use in ad-hoc conferences. This availability may be in addition to basic multipoint videoconferencing or exclusive for ad-hoc conferences.
Appendix D Using Accord™ MGC with the 5700 VFA Ad-hoc Click this link to open the 5700 VFA’s Ad-hoc Resources page Resources Properties, in which you can also select which Meeting Rooms may be used for ad-hoc videoconferences (see “Ad-hoc Resources” on page 5-13). Hunting Group Properties In the Hunting Group Properties page, you can place specific H.323 cards (installed in the MGC) and/or other Accord hunting groups in the hunting group.
Appendix D Using Accord™ MGC with the 5700 VFA LDAP Properties The LDAP page provides information about the Meeting Room’s registration, if applicable, in an LDAP (Lightweight Directory Access Protocol) server. For information about nodes’ LDAP Properties, see “LDAP Properties” on page 6-13. NOTE A Meeting Room that’s defined exclusively for ad-hoc videoconferences does not appear in the online directory. Additional ID Properties In addition to its directory (E.
E UPGRADING 5760 VIDEOCONFERENCING APPLIANCE SOFTWARE This appendix explains how to upgrade your 5760 VC to the latest software version through the 5700 VFA Administrator application. The utility is called the 5760 VC Upgrade program. The latest software version is supplied by your local Mitel Networks distributor. CAUTION Make sure that you do not restart a 5760 VC until the instructions specifically tell you to do so.
Appendix E Upgrading 5760 Videoconferencing Appliance Software E.1 Running the Upgrade Program 5760 VC User Instructions 1. Set up 5760 VC for remote access (Menu/Options; see page 11-1 of the 5760 VC User’s Guide). 5700 VFA Administrator User Instructions 1. Click Start/Programs/5760VCA Tools/5760VCA Upgrade. The upgrade program starts. 5760 VC Upgrade Program Window 1. E-2 To see the IP address of the 5760 VC 2. unit, press and open the LAN tab.
Appendix E Upgrading 5760 Videoconferencing Appliance Software 5760 VC User Instructions 5700 VFA Administrator User Instructions The 5760 VC monitor displays a progress bar after the upgrade begins. The upgrade process begins. The bar at the bottom of the window shows the actual progress of the upgrade. Version Update Progress Bar on the 5760 VC TV Monitor CAUTION The entire procedure takes about 30 minutes.
Appendix E Upgrading 5760 Videoconferencing Appliance Software E.2 Applying the New Upgrade 5760 VC User Instructions and Screens 5700 VFA Administrator User Instructions 1. 1. When the process is complete, a When the progress bar shows that message appears, saying that the Step 4 of 4 is complete, wait for the upgrade is complete. remote PC user to inform you that the upgrade is complete, and then restart 5760 VC. 2. When the system restarts, a message appears. Click OK.
Appendix E Upgrading 5760 Videoconferencing Appliance Software E.3 Post-Upgrade Procedures The upgrade process from the 5700 VFA Administrator application has been successfully completed. Now 5760 VC begins the Post-Upgrade procedures. After you press the OK button on the remote control, a message appears on the TV monitor. Do not turn off, restart, or use 5760 VC at this point. Wait a few minutes until the next message appears. 5760 VC then restarts itself and runs through the usual opening process.
Appendix E Upgrading 5760 Videoconferencing Appliance Software A possible reason for unsuccessful installation is a mistaken IP address for the 5760 VC. 1. Press
F SETTING UP THE 5020 IP TELEPHONE TO WORK WITH 5700 VFA The Mitel Networks™ 5700 Voice First Application (VFA) server acts as a gateway for video terminals with each terminal consisting of a camera, video screen and telephone. Video transmission is handled through the 5700 VFA server while audio transmission is performed by the Mitel Networks 5020 IP telephone.
Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA To program "Video" settings to a 5020 IP phone: 1. Unplug the power cord from the set to ensure it is off. 2. Hold down the top-right programmable key (as indicated in the image below) while plugging the power back in. Ensure you hold down the "Video" key for at least three seconds while the phone powers up.
Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA 3. Press ‘#’ when the following display appears: SET VIDEOSVR ADDRES? *=NO 0=VIEW #=YES If you press ‘*’ your session will end and you must power up the set again. NOTE Use the VolumeUp/Down keys to scroll through the menu. Press ‘*’ to reverse an entry (i.e., to correct an error) and press ‘#’ to insert a decimal and move forward into another IP address field. 4. In the Video Server Setup Screen (shown below), press '#' to continue.
Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA The phone will then reboot and from this point forward, will use the "Video" key to communicate to the 5700 VFA server at the stored IP address. SAVING TO NVRAM DO NOT REMOVE POWER NVRAM SAVE COMPLETE REBOOTING To view current "Video" settings on a 5020 IP phone: 1. Unplug the power cord from the set to ensure it is off. 2. Hold down the top-right programmable key while plugging the power back in.
Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA 3. The following display will appear: SET VIDEOSVR ADDRES? *=NO 0=VIEW #=YES If you press ‘*’ your session will end and you must power up the set again. 4. Press ‘#’ to enter static parameters. Use the VolumeUp/Down keys to scroll through the menu. Press ‘*’ to reverse an entry (i.e., to correct an error) and press ‘#’ to insert a decimal and move forward into another IP address field. VIDEOSVR SETUP MODE ^SCROLL 5.
Appendix F Setting Up The 5020 IP Telephone To Work With 5700 VFA F-6 Mitel Networks 5700 VFA Administrator’s Guide
INDEX Numerics A 5020 IP Telephone F-1 5700 VFA 1-1 Administrator application 1-2, 2-1, 3-1 to 3-7 customizing 13-1 to 13-22 Gatekeeper 1-1 installation, Administrator 2-5 installation, Server 2-3 license key 2-7, 5-17 login to 5700 VFA Administrator 2-9 running application 2-8 Server 2-1 Server properties 5-1 to 5-24 Ad-hoc Resources 5-13 Advanced settings 5-21 Bandwidth control 5-10 Billing 5-23 Call Settings 5-12 Connection 5-2 Dial Plan 5-5 to 5-8, 9-12 Event Log 4-23, 5-24 LDAP settings 5-9, 9-13 Lic
Index ad-hoc videoconferences 1-3, 12-1 dialing code 5-8, 12-9 expanding to 12-9 license 5-17 Administrative group 4-35 Administrator 1-3 adding 4-1 to 4-3 password 4-2 properties 4-1 to 4-3 Super User 4-2 Administrator application, 5700 VFA 1-2, 2-1, 3-1 to 3-7 asset management reports license 5-17 through gateway 7-5 through MCU 8-5 CDR enabling billing 5-23 for inter-zone calls 9-6 license 5-17 Closed mode 4-4, 5-15 end points 6-1 gateways 7-1 MCUs 8-1 zones 9-3, 9-13 Conference Control Option 5-17 Cont
Index end points, 5760 VC properties Audio B-10 Network B-2 to ?? Options B-12 Video B-9 end points, MeetingPoint properties Advanced A-30 to A-35 Calls A-5 to A-10 Communication A-12 to A-15 Conversation A-1 to A-4 Hardware A-22 to A-29 Telephony A-16 to A-21 User Data A-11 end points,5760 VC properties Network ?? to B-8 Event Log 3-1, 3-7, 4-22 to 4-27 filtering records 4-24 to 4-27 F filtering Event Log 4-24 to 4-27 Main View 3-5 Find items 4-7 to 4-9 in Main View 4-7 in other Views 4-9 Forward Facility
Index properties 4-30 to 4-34 Additional IDs 4-34 Gateway Service hunting groups 7-12 General 4-31 Hunting Group 4-32 LDAP 4-33 key, license 2-7, 5-17 LDAP directories 5700 VFA configuration in ILS 10-3 to ?? LDAP Group object configuration 10-34 LDAP properties 5700 VFA Server 5-9, 9-13 Accord Meeting Room D-10 end points 6-13 hunting groups 4-33 MCU services 8-12 Short Dial Numbers 4-38 VCB services 12-9 LDAP Servers View 3-1, 3-7 5700 VFA configuration in ILS 10-5 5700 VFA configuration in Microsoft Ex
Index login 8-1 Open mode 4-4, 8-1 properties Additional IDs 8-6 Bandwidth control 8-4 General 8-3 Product Info 8-5 MCU Service Permission Groups 8-14 adding 8-14 adding services 8-6 calls from neighboring zones 9-8 end points receiving services 6-10 MCU receiving services 8-11 properties General 8-15 Permission Group 8-16 sharing services with other zones 9-21 MCU services 8-7 editing 8-7 properties Additional IDs 8-13 Ad-hoc conference 8-9 Bandwidth control 8-9 General 8-8 LDAP 8-12 Services 8-11 MeetingP
Index P General 4-37 LDAP 4-38 shortcut menus 3-4 Specific Pickup dialing code 5-7 status monitoring 4-18 to 4-27 Status properties 6-5 Super User 4-2 Support, Technical 1-vii system tree 3-2 password Administrator 4-2 end point 6-4 Permission Group properties 8-16 point-to-point videoconference hang up 11-2 initiating 11-1 Product Info properties end points 6-12 gateways 7-5 MCU 8-5 zones 9-10 T Technical Support 1-vii templates 1-4, 4-28 toolbars 3-4, 13-12 to 13-15 trustee 10-36 Q QoS 5760 VC end po
Index filtering records 4-24 to 4-27 finding items in other views 4-9 LDAP Servers 3-1, 3-7 Login Status 3-1, 3-6, 4-18 Main 3-1, 3-2 to 3-5 Node Status 3-1, 3-6, 4-19 to 4-21 Voice-activated Switching 12-1, 12-4 Main View 3-1, 3-2 to 3-5 menu bar 3-4 multiple selection 3-4 opening 13-10 renaming 13-9 saving 13-7 to 13-8 shortcut menus 3-4 toolbars 3-4, 13-12 to 13-15 W Windows 2000 Active Directories, 5700 VFA configuration 10-12 to 10-25 adding 5700 VFA attributes 10-13 to 10-14 adding MXMNode class 10-
