Mitel 6800i Series SIP IP Phones 4.0.0 Release Notes RN-001039-00 REV00 – 10.
Content Mitel 6800i Series SIP IP Phone Release Notes 4.0.0. . . . . . . . . . . . . . . . . . . 1 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release Notes Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel 6800i Series SIP IP Phone Release Notes 4.0.0 About this Document This document provides details on new features and/or issues resolved for the Mitel 6800i series (6863i, 6865i, 6867i, and 6869i) SIP IP phones for Release 4.0.0. Notes: • This release applies to the phone models mentioned above only. • Release 4.0.0 is the first release supporting the 6869i SIP IP phone and the M685i Expansion Module, the newest additions to Mitel’s IP product portfolio.
Mitel 6800i Series SIP IP Phone Release Notes 4.0.0 General Information Release Content Information This document provides release content information on the Mitel 6800i series SIP IP phone firmware. Model Release name Release version Release filename Release date 6863i Generic SIP 4.0.0 FC-001429-00 REV00 October 2014 6865i Generic SIP 4.0.0 FC-001430-00 REV00 October 2014 6867i Generic SIP 4.0.0 FC-001431-00 REV00 October 2014 6869i Generic SIP 4.0.
New Features in Release 4.0.0 This section provides the new features in SIP IP Phone Release 4.0.0. The following table summarizes each new feature and provides a link to more information within this release note. Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Mitel’s documentation suite.
New Features in Release 4.0.0 Feature Description UI Features Home Screen Font Color Configuration (For Administrators) Administrators now have the option of changing the font color of the date, time, and status message text on the home screen to black or white. White (default) is recommended when using a darkcolored background image while black provides the contrast required when using a light-colored background image. *New for the 6867i. Available for the 6869i.
New Features in Release 4.0.0 Feature Description XML Features Bottom Softkey Graphical LED Support XML developers can now utilize AastraIPPhonePhoneExecute with an “Led: softkey[N]=on” command to add a graphical “LED” on the desired bottom softkeys to indicate an active softkey state. (For XML Developers) For more information, refer to the XML API for Mitel SIP Phones Development Guide. *New for the 6867i. Available for the 6869i. RN-001039-00 REV00 – 10.
Additional Information Configuration Features Enhanced Speed Dial Edit Options Menu Previously, 6867i users were only able to create a speed dial softkey using the phone’s press-and-hold feature and through the Web UI. Additionally, editing an already defined speed dial softkey could only be performed using the phone’s Web UI. In Release 4.0.0, 6867i and 6869i users are able to create or edit a speed dial softkey using the phone’s native UI through the enhanced Speed Dial Edit options menu.
Additional Information 3. Navigate to the desired type of keys you want to edit (e.g. Top Softkeys) and press the button or Select softkey. 4. Navigate to the desired key (by pressing the 2 key) and in the Label field (if applicable), enter a label to apply to the key. Note: If necessary, use the ABC 4 softkey to specify uppercase letters or lowercase letters when entering the label. 5. Press the 2 key to move to the Number field (if applicable) and enter a number for the key using the dialpad keys. 6.
Additional Information Custom Ringtone Support Implemented in Release 4.0.0, the 6800i series IP phones now support up to eight custom ringtones. Administrators (and if enabled, users) can install ringtones on the phone using the configuration files or the Web UI. Users can then simply select a ringtone on the phone or through the Web UI to use as their incoming call ringtone. Notes: • Ringtones must be in .wav format. The IP phones support the following WAV file specifications: – G.
Additional Information Additionally, the “ringtone webui lock” parameter can be used to restrict Web UI custom ringtone installation functionality in the User Web UI (by defining the parameter as “1”) or restrict functionality in both the User and Administrator Web UIs (by defining the parameter as “2”). Note: The “ringtone webui lock” parameter is disabled (i.e. the Custom Ringtone menu is available in both User and Administrator Web UIs) by default.
Additional Information Parameter – ringtone webui lock Configuration Files aastra.cfg, .cfg, .cfg Description Specifies if the Custom Ringtones menu (for ringtone installation) should be available in both User and Administrator Web UIs, available in the Administrator Web UI only, or unavailable in both User and Administrator Web UIs.
Additional Information Selecting a Custom Ringtone for Incoming Calls Using the Phone UI Use the following procedure on the phone’s UI to select a custom ringtone: 6863i and 6865i 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Tones. 4. Select Ring Tone. 6863i/6865i Ring Tone Menu Ring Tone beep.wav Next Set 5. Press the 2 navigation key to move to the desired custom ringtone and press the Set softkey to save. 6867i and 6869i 1.
Additional Information Selecting a Custom Ringtone for Incoming Calls Using the Phone’s Web UI Use the following procedure on the phone’s Web UI to select a custom ringtone: 1. Click on Basic Settings > Preferences > Ring Tones. 2. Click on the Global Ring Tone drop-down list and select a custom ringtone or for per-line configuration click on the respective Line N drop-down list and select a custom ringtone. 3. Click Save Settings. 12 RN-001039-00 REV00 – 10.
Additional Information UI Features Home Screen Font Color Configuration Administrators now have the option of changing the font color of the date, time, and status message text on the home screen of the 6867i and 6869i to black or white using the “idle screen font color” configuration parameter.
Additional Information BroadSoft XSI Speed Dial 8 Support Release 4.0.0 introduces interoperability support for the BroadSoft XSI Speed Dial 8 service for the 6867i and 6869i IP phones.
Additional Information Then, to specifically enable the Speed Dial 8 service, Administrators must define the “xsi speeddial8 enabled” parameter in the respective configuration file and users must enter in their username (if required) and password on the phone through the Options > Credentials menu. Note: Passwords cannot be defined in the configuration files. Lastly, a Speed Dial 8 softkey should be configured for easy access to the Speed Dial 8 menu.
Additional Information Parameter – xsi ip Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the IP address or Fully Qualified Domain Name (FQDN) of the XSI server. Format IP address or FQDN. Default Value N/A Range N/A Example xsi ip: xsp.xsi.broadworks.net Parameter – xsi protocol Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the protocol (either HTTP or HTTPs) used for communicating with the XSI server.
Additional Information Parameter – xsi speeddial8 enabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables XSI Speed Dial 8 functionality. Format Boolean Default Value 0 (Disabled) Range 0 (Disabled) 1 (Enabled) Example xsi speeddial8 enabled: 1 Parameter – softkeyN type Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the type of bottom softkey desired.
Additional Information Parameter – topsoftkeyN type Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the type of top softkey desired. For Speed Dial 8 functionality, define as “speeddial” and configure the corresponding softkeyN value parameter as “xsi.speeddial8”. Format String Default Value N/A Range Varies Example topsoftkeyN type: speeddial Parameter – topsoftkeyN value Configuration Files aastra.cfg, .cfg, .
Additional Information 3. Use the 4 key to navigate to the BroadSoft XSI tab. 4. Press the 2 key to highlight the Username field and using the dialpad keys (or K680i Keyboard if available) enter in your username. 5. Press the 2 key to highlight the Password field and using the dialpad keys (or K680i Keyboard if available) enter in your password. 6. Press the 5 key to navigate back to BroadSoft XSI tab, and press the 4 key to until you get to the Test Connection tab. 7.
Additional Information Creating a Speed Dial 8 Softkey Key Using the Phone’s Web UI Use the following procedure to create a Speed Dial 8 softkey using the phone’s Web UI: 1. Click on Operation > Softkeys and XML. 2. Select from Key 1 through Key 20 (6867i) or Key 44 (6869i) on the top keys or Select from Key 1 through Key 18 (6867i) or Key 24 (6869i) on the bottom keys. 3. In the Type field, select Speeddial to apply to the key. 4. (Optional) In the Label field, enter a label to apply to this key. 5.
Additional Information BroadSoft XSI Call Log Support In addition to Speed Dial 8 support, Release 4.0.0 introduces interoperability support for the BroadSoft XSI Call Log service with the 6867i and 6869i IP phones. When configured on the BroadSoft BroadWorks call manager and enabled on the phone, the phone’s native Callers List and Redial List are replaced with call information provided by the XSI server.
Additional Information The Callers List will show the name and number of the incoming caller, the date and time of the call, as well as if the call was missed or received. Users are able to copy an entry to the Local Directory or edit an entry in the Callers List using the Copy and Edit softkeys exactly the same way as in the phone’s native Callers List.
Additional Information Enabling XSI Call Log Support Using the Configuration Files Use the following parameters to enable XSI Call Log support. Parameter – xsi user name Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the user name used for authentication of the XSI account. Format @ Default Value N/A Range N/A Example xsi user name: xsi@xsi.broadworks.net Parameter – xsi ip Configuration Files aastra.cfg, .cfg, .
Additional Information Parameter – xsi port Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the port used for communicating with the XSI server. Format Integer Default Value 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) Range Any valid port Example xsi port: 8080 Parameter – xsi calllogs enabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables XSI Call Log functionality.
Additional Information 3. Use the 4 key to navigate to the BroadSoft XSI tab. 4. Press the 2 key to highlight the Username field and using the dialpad keys (or K680i Keyboard if available) enter in your username. 5. Press the 2 key to highlight the Password field and using the dialpad keys (or K680i Keyboard if available) enter in your password. 6. Press the 5 key to navigate back to BroadSoft XSI tab, and press the 4 key to until you get to the Test Connection tab. 7.
Additional Information Enhanced Directory (Local, CSV, LDAP, Microsoft Exchange, BroadSoft XSI) Support With Release 4.0.0 the 6800i Series IP phones support enhanced Directory functionality allowing for interoperability with multiple directory sources (i.e. Local Directory, Corporate and Personal CSV directories, LDAP, Microsoft Exchange, BroadSoft XSI Enterprise Directory, and BroadSoft XSI Personal Contacts).
Additional Information Parameter – directory sort preference Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the order in which the phone should sort directory contacts when displayed on screen.
Additional Information 6867i and 6869i 1. Press on the phone to enter the Options List. 2. Navigate to the Directory > Settings option and press the button or Select softkey. 3. With Display Name Order highlighted press the 4 key to move to selection column. 4. Use the 5 and 2 keys to and choose the desired display name order. 5. Press the 3 key to move to back to the options column and press the 2 key to highlight Sorting Preferences. 6.
Additional Information Enabling/Disabling Directories and Renaming Labels With the respective directory source fully configured using the source-specific parameters in the configuration files, users have the option of enabling or disabling the respective directories on the phone as well as changing the default folder labels using the phone UI. Use the following procedure on the phone’s UI to enable/disable the respective Directory source and change the label of directory folder. 6863i and 6865i 1.
Additional Information 6867i and 6869i 1. Press on the phone to enter the Options List. 2. Navigate to the Directory > External Sources option and press the softkey. button or Select 3. Use the 2 and 5 keys to navigate through the list of Directory sources and press the button to enable or disable each one as per your preference. Note: CSV 1 and 2 are enabled by default. All other Directory sources are disabled by default. 4.
Additional Information Entering Usernames/Passwords and Connection Testing Before a specific Directory can be loaded, user credentials (i.e. username and password) for each respective external Directory source will need to be entered using the phone’s UI by navigating to the Options > Credentials menu. For the 6867i and 6869i, this menu also allows users to test their connection to the external Directory source.
Additional Information 6867i and 6869i 1. Press on the phone to enter the Options List. 2. Navigate to the Credentials option and press the button or Select softkey. 3. Use the 3 and 4 keys to navigate to the desired Directory source tab (e.g. LDAP, Microsoft Exchange, BroadSoft XSI). 4. Press the 2 key to highlight the Username field and using the dialpad keys (or K680i Keyboard if available) enter in the username applicable to the Directory source. 5.
Additional Information 9. Repeat Step 8 for all sources you want to test. 10.Press the Test softkey to begin testing. A green will appear if there are no issues with the connection to the external source. A red ! will appear if issues are found. If there are issues with your connection, please check your username, password, and/or server configuration. 11.Press the Save softkey to save your changes.
Additional Information 6867i and 6869i 1. Press the key configured with Directory functionality to enter the Directory. 2. Using the dialpad keys (or K680i Keyboard if available) enter in the letters of the desired contacts’ first name, last name, or company name. If the contact is available in any of the directories, the entry will be displayed in the All folder. When matches are found, navigate to the contact entry and perform your desired action.
Additional Information Directory Search Dynamic Threshold (6867i and 6869i Only) As detailed in the previous section, for the 6867i and 6869i contacts are listed and updated dynamically on screen depending on the letters that are entered into the search field. This dynamic update is dependant on the “directory search dynamic threshold” configuration parameter. This parameter indicates the threshold value where the Directory search is no longer dynamic.
Additional Information Dial Functionality Dialing can be performed by manually navigating to the Directory contact, selecting a phone number (if the contact has more than one) and then pressing the Dial softkey, button, Line button, button, or by simply pick up the handset. Use the following procedure on the phone’s UI to dial a contact’s phone number. 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2.
Additional Information (Optional) If the contact has multiple phone numbers defined, press the 4 key to navigate to the contact’s Details page and use the 5 and 2 keys to select the desired phone number. Note: You can also press the 4 key on this Details screen to view additional contact details such as work, home and e-mail addresses. 4. Press the Dial softkey, button, Line button, dial the contact’s phone number.
Additional Information Adding a New Local Directory Contact Use the following procedure on the phone’s UI to add a new Local Directory contact. Note: At the very least, a name and number must be defined. 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2. Use the 2 key to navigate to the Local Directory folder and select 4 Enter (or simply 4 Add New if the Local Directory is empty). 3. Select 4 Add New. 4.
Additional Information 6867i and 6869i 1. Press the key configured with Directory functionality to enter the Directory. 2. If the Local Directory contains contacts, press the 4 key to move to Local Directory contact column. 3. Press the Add New softkey. 4. Under the Name tab, use the 5 and 2 keys to navigate to the desired fields and using the dialpad keys (or K680i keyboard if available) input the first name, last name, job title, and organization of the respective contact. 5.
Additional Information 6. Under the Numbers tab, use the5 and 2 keys to navigate to the respective phone number fields (e.g. Work 1, Work 2, Mobile, etc...) and using the dialpad keys (or K680i keyboard if available) input the contact’s numbers in the desired fields. Note: For each number you can assign a specific line (if available) to dial out on by selecting the respective Line field and pressing the 3 and 4 keys to switch lines. 7.
Additional Information 10.Under the Home Address tab, use the5 and 2 keys to navigate to the desired fields and using the dialpad keys (or K680i keyboard if available) input the home address information of the respective contact. 11.Press the 5 key to navigate to the Home Address tab, and press the 4 key to switch to the Email tab. 12.
Additional Information 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2. Use the 2 key to navigate to the Local Directory folder and press the key configured with Delete functionality. A “DELETE again to erase all items” message is displayed on screen. 3. Press the key configured with Delete functionality again to delete all contacts from your Local Directory 6867i and 6869i 1. Press the key configured with Directory functionality to enter the Directory. 2.
Additional Information 4. Press the key configured with Delete functionality. A “DELETE to erase item or # to erase number” message is displayed on screen. 5. Press the key configured with Delete functionality again to delete the individual contact from your Local Directory or press the # key to delete the individual phone number. 6867i and 6869i 1. Press the key configured with Directory functionality to enter the Directory. 2.
Additional Information 4. Select # Edit. 5. Use the navigation keys to navigate through the various screens and edit any desired information. 6. Select 2 Save to save your changes. 6867i and 6869i 1. Press the key configured with Directory functionality to enter the Directory. 2. (Optional) Using the dialpad keys (or a K680i Keyboard if available) input the first letters of the contact’s name to initialize the search function. 3.
Additional Information CSV-Based Directories Two Comma-Separated-Value (CSV)-based directory files can be created and utilized on the phone as per previous releases but the number of fields the phone can parse has been greatly expanded.
Additional Information Note: Phone Number N Type is defined as an integer as per the following list: • • • • • • • 1 (Work1) 2 (Work2) 3 (Cell) 4 (Home1) 5 (Home2) 6 (Fax) 7 (Other) The following example details a typical entry in the CSV directory file: John,Smith,Acme Ltd.,Director of Marketing,123 Acme Rd.,Toronto, Ontario,L4K 4N9,Canada,,,,,,jsmith@acme.com,,,2,1,1,9054804321, 3,1,9054801234 Administrators can fully configure CSV directories using the configuration files.
Additional Information Configuring Interoperability with CSV-Based Directories Use the following parameters to configure interoperability with CSV-based directories. Parameter – directory 1 Configuration Files aastra.cfg, .cfg, .cfg Description The name of the first CSV-based directory list file that you can download from the configuration server.
Additional Information Parameter – directory 2 Configuration Files aastra.cfg, .cfg, .cfg Description The name of the second CSV-based directory list file that you can download from the configuration server. You can use this parameter in three ways: • To download no directory • To download a directory from the original configuration server • To download a directory from another specified server To download a specific file, the string value MUST HAVE A FILENAME at the end of the string.
Additional Information Parameter – directory 2 name Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the folder name of the directory defined in the “directory 2” parameter. Format Alphanumeric characters Default Value Personal Range N/A Example directory 1 name: Friends Parameter – directory 1 enabled Configuration Files aastra.cfg, .cfg, .
Additional Information Parameter – auto resync time Configuration Files aastra.cfg, .cfg, .cfg Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, HTTP and HTTPS servers. Notes: • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M. • When selecting a value for this parameter in the phone’s Web UI, the values are in 30-minute increments only.
Additional Information Parameter – auto resync max delay Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a checksync.
Additional Information Copying a Contact in a CSV Directory to the Local Directory Use the following procedure on the phone’s UI to copy a CSV Directory contact to the Local Directory. 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2. Use the 5 and 2 keys to navigate to the CSV Directory folder and select 4 Enter. 3. (Optional) Using the dialpad keys input the first letter of the contact’s name to initialize the search function. 4.
Additional Information Microsoft Exchange Contacts The 6800i Series IP phones now allow interoperability with Microsoft Exchange contacts (Exchange 2007 SP1 or greater interface supported [through the Exchange Web Server API]). Contact information is mapped seamlessly into the phone’s Directory menu whereby users can search for contacts, dial out to contacts, copy contacts to the Local Directory, or simply view the contact’s details.
Additional Information Parameter – exchange server Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the user’s Microsoft Exchange server IP address or Fully Qualified Domain Name (FQDN). Format IP address or FQDN Default Value 0.0.0.0 Range N/A Example exchange server: mail.acme.com Parameter – exchange use ssl Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether SSL (Secure Sockets Layer) should be enabled or disabled.
Additional Information Parameter – exchange user name Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the user’s Microsoft Exchange user name. Format String Default Value N/A Range N/A Example exchange user name: jdoe Parameter – exchange contacts enabled Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not the Microsoft Exchange directory should be enabled to be accessed on the phone.
Additional Information Parameter – exchange contacts resync time Configuration Files aastra.cfg, .cfg, .cfg Description Sets the time of day in a 24-hour period for the IP phone to update the Microsoft Exchange directory. This parameter works with TFTP, FTP, HTTP and HTTPS servers. Notes: • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M.
Additional Information Parameter – exchange contacts resync max delay Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a Microsoft Exchange directory checksync.
Additional Information 3. Navigate to the Microsoft Exchange Directory contact column and use the 5 and 2 keys to highlight the contact you want to edit. 4. Press the 4 key to view the contact’s Details page and press the Copy key. A “Entry copied to Local” message will be displayed indicating the contact was saved to the Local Directory successfully. 58 RN-001039-00 REV00 – 10.
Additional Information BroadSoft XSI Enterprise Directory and Personal Contacts The 6800i Series IP phones also support interoperability with BroadSoft XSI Enterprise Directory and Personal Contacts. When configured, the IP phones will retrieve the respective BroadSoft XSI directory (one or both as desired) and add folders to the Directory menu where they can be accessed by users. Administrators can fully configure XSI Enterprise Directory and Personal Contacts using the configuration files.
Additional Information Parameter – xsi protocol Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the protocol (either HTTP or HTTPs) used for communicating with the XSI server. Format String Default Value http Range http https Example xsi protocol: https Parameter – xsi port Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the port used for communicating with the XSI server.
Additional Information Parameter – xsi enterprise directory enabled Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not the BroadSoft XSI Enterprise Directory should be enabled to be accessed on the phone. Format Boolean Default Value 0 Range 0 (Disabled) 1 (Enabled) Example xsi enterprise directory enabled: 1 Parameter – xsi personal contacts name Configuration Files aastra.cfg, .cfg, .
Additional Information Parameter – xsi resync time Configuration Files aastra.cfg, .cfg, .cfg Description Sets the time of day in a 24-hour period for the IP phone to update the BroadSoft XSI directories. This parameter works with TFTP, FTP, HTTP and HTTPS servers. Notes: • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M.
Additional Information Parameter – xsi resync max delay Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a BroadSoft XSI directory checksync.
Additional Information Copying a Contact in a BroadSoft XSI Directory to the Local Directory Use the following procedure on the phone’s UI to copy a BroadSoft XSI directory contact to the Local Directory. 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2. Use the 5 and 2 keys to navigate to the respective XSI Directory folder and select 4 Enter. 3.
Additional Information LDAP With Release 4.0.0, the 6800i Series IP phones are able to use a Lightweight Directory Access Protocol (LDAP) server for reading directories over an IP network. When configured, users are able to search for contacts, dial out to contacts, copy contacts to the Local Directory, or simply view the contact’s details. Administrators can fully configure an LDAP Directory using the configuration files.
Additional Information Parameter – ldap name Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the folder name of the LDAP Directory when enabled. Format Alphanumeric characters Default Value LDAP Range N/A Example ldap name: Mitel Parameter – ldap server Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP server hostname or IP address.
Additional Information Parameter – ldap user name Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the user’s LDAP user name. Format String Default Value N/A Range N/A Example ldap user name: jdoe Parameter – ldap base dn Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP server base DN. It is the description of the top level of the directory tree. Usually if a company domain is “company.
Additional Information Parameter – ldap resync time Configuration Files aastra.cfg, .cfg, .cfg Description Sets the time of day in a 24-hour period for the IP phone to update the LDAP directory. This parameter works with TFTP, FTP, HTTP and HTTPS servers. Notes: • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M.
Additional Information Parameter – ldap resync max delay Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting an LDAP directory checksync. Format Integer Default Value 30 Range 0-1439 Example ldap resync max delay: 20 Configuring Interoperability with LDAP - Advanced Parameters (Optional) Use the following advanced parameters to customize the LDAP directory.
Additional Information Parameter – ldap search filter Configuration Files aastra.cfg, .cfg, .cfg Description Used to set search filters. This parameter format must follow RFC 4515, for example (sn=%). This parameter must include a '%' character at the place where it will be replaced by a*, b*, etc... Format String Default Value N/A Range N/A Example ldap search filter: (&(sn=%)(number=*)) Parameter – ldap search scope Configuration Files aastra.cfg, .cfg, .
Additional Information Parameter – ldap network timeout Configuration Files aastra.cfg, .cfg, .cfg Description Used to set the network timeout for LDAP requests. Format Integer, seconds Default Value N/A Range 1 to 120 Example ldap network timeout: 50 Parameter – ldap use ISO-8859-1 encoding Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not the LDAP directory the phone is configured to use ISO-8859-1 or UTF-8 encoding.
Additional Information Parameter – ldap last name attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP last name (e.g. Doe) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap business street attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP business street (e.g. Snow Blvd.) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap business postal code attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP business postal code (e.g. L4K 4N9) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap home city attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP home city (e.g. Frisco) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap home country attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP home country (e.g. U.S.A) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap home phone 1 attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP home phone 1 (e.g. 1-416-468-3266) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap other phone attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP other phone (e.g. 1-416-468-3269) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Parameter – ldap email 2 attribute list Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the LDAP email 2(e.g. john.d@mitel.com) for the attribute list. If this parameter contains more than one value, only the first matching value will be selected in the record. Format String, list of attribute names separated by a comma.
Additional Information Copying a Contact in an LDAP Directory to the Local Directory Use the following procedure on the phone’s UI to copy an LDAP directory contact to the Local Directory. 6863i and 6865i 1. Press the key configured with Directory functionality to enter the Directory. 2. Use the 5 and 2 keys to navigate to the respective XSI Directory folder and select 4 Enter. 3. (Optional) Using the dialpad keys input the first letter of the contact’s name to initialize the search function. 4.
Additional Information Visitor Desk Phone Support General Overview and Configuration A Visitor Desk Phone (VDP) feature has been implemented in Release 4.0.0 allowing users the ability to log in to any VDP-configured phones and thus use that respective phone as his/her personal device for the duration of the logged in session. Using the “aastra.cfg”, “.cfg”, or “.
Additional Information This visitor account is the default account that the phone uses when a user is not logged in his/her specific account. In the above configuration example, the user would see the following initial screen: 6863i/6865i Visitor Account Example Visitor L1 12 Jul 12:49pm 6867i Visitor Account Example 6869i Visitor Account Example Configuring the User Configuration Server URL Use the following parameter to configure the user configuration server URL.
Additional Information Logging In and Out For logging in and logging out, a NOTIFY message containing an XML body that includes the parameter “hot desk username” with a valid username value to the phone must be triggered. The method of triggering this NOTIFY message can be phone-initiated (by configuring a “Login” key) or initiated through a different method (e.g. through use of an Interactive Voice Response [IVR] system).
Additional Information the phone connects to the defined server, downloads the “john.cfg” and “john_local.cfg” files containing all the applicable saved settings and information for that particular user, and configures the phone according to the “john.cfg” and “john_local.cfg” files. The phone is updated with the respective user’s profile, which contains the user’s phone preferences (e.g.
Additional Information Creating a Login Key Using the Configuration Files Use the following parameters to create a Login key using the configuration files: Parameter – prgkeyN type Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the type of programmable key desired. For Login functionality, define as “hotdesklogin”. Format String Default Value N/A Range Varies Example prgkeyN type: hotdesklogin Parameter – softkeyN type Configuration Files aastra.cfg, .
Additional Information Creating a Login Key Using the Phone’s Web UI Use the following procedure to create a Login key using the phone’s Web UI: 1. Click on Operation > Programmable Keys (6863i/6865i) or Softkeys and XML (6867i/6869i) 2. Select from Key 1 through Key 3 (6863i) or Key 8 (6865i) on the programmable keys or Select from Key 1 through Key 20 (6867i) or Key 44 (6869i) on the top keys or Select from Key 1 through Key 18 (6867i) or Key 24 (6869i) on the bottom keys. 3.
Additional Information 6867i and 6869i 1. Press the softkey configured with Login functionality. 2. Using the dialpad keys (or K680i Keyboard if available) enter in your username. 3. If applicable, press the 2 key to navigate to the Password field and using the dialpad keys (or K680i Keyboard if available) enter in your password. 4. Press the Submit softkey. Your profile should now be loaded. 5. To log out, press the Log Out softkey, enter in your password (if applicable), and press the Submit softkey.
Additional Information Configuring User Configuration Upload Functionality Use the following parameters to configure user configuration upload functionality. Parameter – user config upload Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the time period (in seconds) between “_local.cfg” saves (while the user is logged in). Format Integer Default Value 3600 (1 hour) Range 0 – 9999999 Note: A value “0” will disable this feature.
Additional Information Parameter – user config upload control Configuration Files aastra.cfg, .cfg, .cfg Description Controls when the” _local.cfg” will be uploaded/saved. Format Integer Default Value 1 Range 0–2 0 (Every time the “user config upload” time period expires and at every logout regardless of if the _local.cfg has changed or not). 1 (When the “user config upload” time period expires but only if the _local.
Additional Information Two-Stage BLF Key Directed Call Pickup Support A new feature has been implemented in Release 4.0.0 for the 6865i, 6867i, and 6869i that allows Administrators the option of changing the behavior when a BLF softkey is in the ringing state and the user presses the respective softkey while the directed call pickup feature is enabled.
Additional Information Configuring the Two-Stage BLF Key Feature Use the following parameter to configure the two-stage BLF key feature. Parameter – enhanced directed call pickup Configuration Files aastra.cfg, .cfg, .cfg Description Enables the enhanced BLF directed call pickup feature whereby pressing a softkey corresponding to a ringing BLF will not pick up the call immediately but will instead display the remote caller’s information first, allowing the user to review who is calling.
Issues Resolved in Release 4.0.0 This section describes the issues resolved on the IP Phones in Release 4.0.0. The following table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, the resolved issues below apply to the 6863i, 6865i, and 6867i IP phones. Issues Resolved Issue Number Description of Fix Configuration ENH28692/CLN37586 6867i: An enhancement has been implemented in Release 4.0.
Issues Resolved in Release 4.0.0 Issue Number Description of Fix DEF37933 6867i: Changes made to the PC Pass Thru Port setting found in the Options > Advanced > Network > Ethernet Ports menu were not dynamic. This issue has been corrected. DEF37974 An issue was observed whereby, upon completing a TR-069 backup (i.e. an upload of the local.cfg to the remote server), the phone did not send the expected TRANSFER COMPLETE event to the ACS. This issue has been fixed.
Issues Resolved in Release 4.0.0 Issue Number Description of Fix User Interface ENH30183 With the Switch Focus to Ringing Line feature enabled, pressing the Hold key while in an active call and with a secondary call incoming would not place the active call on hold as expected. This issue has been corrected. ENH37558/CLN38007 6863i and 6865i: The protocol currently selected in the Options List > Admin Menu > Cfg. Svr. > Download Protocol was not being indicated on screen.
Issues Resolved in Release 4.0.0 Issue Number Description of Fix DEF37887/CLN38672 6867i: When an outgoing call was being diverted to another party, the phone did not display the respective diverted call information in the correct areas on screen. This issue has been fixed. DEF38065 6867i: When performing a conference call or transfer and using the keypad to dial out, a scaling issue with regards to the digits displayed on screen was observed when nine or more digits were entered.
Issues Resolved in Release 4.0.0 Issue Number Description of Fix DEF37138/CLN37833 After switching the audio device (e.g. from Speaker/Headset to headset or handset) the secondary dial tone unexpectedly changed to the primary dial tone. This issue has been fixed. DEF37183/CLN37839 An issue was observed whereby, if a call was on hold, and a secondary incoming call was ignored/rejected, the ringtone for the next incoming call would not be audible in certain situations. This issue has been resolved.
Issues Resolved in Release 4.0.0 Issue Number Description of Fix DEF38057/CLN38094 6867i: When entering a password in an XML application, the password field did not allow users to see each individual character input before changing the character into an asterisk. This issue has been fixed. DEF38139/CLN38172 6867i: An issue was observed whereby the phone would intermittently not show the expected XML page on screen when a StartUp Action URI was configured and the phone was rebooted.
Contacting Mitel Support If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Mitel Support via one of these methods: North America • Toll Free 1-800-574-1611 • Direct +1-469-365-3639 • Online at http://www.mitel.com, click on Technical Support Outside North America Please contact your regional Mitel Technical Support. 98 RN-001039-00 REV00 - 10.
Disclaimer Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Mitel will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright © 2014 Mitel Networks Corporation, www.mitel.com.
