Manualshelf

Installation guide

ManualsBrandsMitel ManualsComputer equipment6800i Series
919293949596979899100
Additional Information
90 RN-001039-00 REV00 – 10.2014
Two-Stage BLF Key Directed Call Pickup Support
A new feature has been implemented in Release 4.0.0 for the 6865i, 6867i, and 6869i
that allows Administrators the option of changing the behavior when a BLF softkey is
in the ringing state and the user presses the respective softkey while the directed call
pickup feature is enabled.
Previously, with the directed call pickup feature configured, pressing on the ringing
BLF softkey would simply pick up the ringing line on the BLF-monitored phone.
Administrators can now configure the “enhanced directed call pickup” parameter to
change the behavior so that pressing the BLF softkey will first display the remote
caller’s information (i.e. name, number, and picture ID [if applicable]) on screen allow-
ing users to review the remote caller’s details before acting upon the call.
After checking the remote caller’s information, users are able to press the BLF softkey
again (or “Pickup” key) to pick up the ringing line on the BLF-monitored phone, or
simply ignore/cancel the call.
Note:
Feature compatibility is dependant on your call manager. To display the caller
details, your call manager must support the local and remote identity tags as
described in RFC 4235, Section 4.1.1. Dialog Element (refer to Section 4.2. Sample
Notification Body for an example NOTIFY body). To pick up the call after displaying
the caller details, your call manager must support the SIP “Replaces” header as
detailed in RFC 3891.