User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Managing Calls
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Call Forward in Phone Mode
7. Using the 2 navigation key, move to the On checkbox beside the respective Call Forward mode and press the
button to enable the Call Forward mode.
8. Press the Save softkey to save your changes.
IP Phone UI
1. Press the configured Call Fwd softkey or press , navigate to the Call Forward option and press the
button or Select softkey.
The Call Forward screen displays and is applicable to all accounts configured on the phone.
2. Enter forwarding numbers using the dialpad keys for any of the following states:
• All: Forwards all incoming calls for the respective account to the specified number.
• Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account
is currently engaged in another call.
• No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified
number of rings.
Notes:
• Pressing the
2 navigation key moves the selection to the next field/checkbox.
• If All and Busy and No Answer are all enabled (and/or if the account has DND enabled), the All settings take
precedence over Busy and No Answer.
• Pressing the CopyToAll key copies the call forward number of the Call Forward mode in focus to every Call
Forward mode of that account. For example, if you have the cursor pointing at the All state and has a call forward
phone number configured, pressing the CopytoAll key assigns the same phone number to the Busy and No
Answer states as well.
3. If configuring a forwarding number for the No Answer state, navigate to the No. Rings field and press the
3 or
4 navigation keys to change the desired number of rings.
4. Using the
2 navigation key, move to the On checkbox beside the respective Call Forward mode and press the
button to enable the Call Forward mode.
5. Press the Save softkey to save your changes.
Note:
In Phone mode, the configuration applies to all the accounts on the phone.