User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Additional Features
162 41-001524-00 REV00 – 04.2014
Line Keys
Softkeys
Star Codes
All of the main call handling and extension management features using star codes can be set on your phone by your
Administrator. Contact your System Administrator for more information.
If these have not been set up, you can dial any star code commands on the 6867i phone the same way you would on a
regular telephone.
Other Features
A multitude of other features are available depending on whether or not your System Administrator has configured
them for use. Contact your System Administrator for feature availability and usage information.
State Line LED for Local Line LED for Remote
Idle Off Off
Seized Solid Green Solid Red
Progressing (outgoing call) Green Solid Red
Alerting (incoming call) Flashing Red Off
Active Solid Green Solid Red
Held Slow Flashing Green Slow Flashing Red
Hold Private Slow Flashing Green Solid Red
Bridge-Active Solid Green Solid Red
Bridge-Held Slow Flashing Green Solid Red
State Softkey Image for Local Softkey LED for Local Softkey Image for Remote Softkey LED for Remote
Idle Off Off
Seized Solid Red Solid Red
Progressing (outgoing call) Solid Red Solid Red
Alerting (incoming call) Flashing Red N/A
Active Solid Red Solid Red
Held
(Blinking)
Slow Flashing Red
(Blinking)
Slow Flashing Red
Hold Private
(Blinking)
Slow Flashing Red
(Blinking)
Solid Red
Bridge-Active Solid Red Solid Red
Bridge-Held
(Blinking)
Slow Flashing Red
(Blinking)
Solid Red