User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Configuring Softkeys
68 41-001524-00 REV00 – 04.2014
Busy Lamp Field (BLF) Key
The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status
(busy or idle) of extensions on the IP phone.
For example, a Supervisor configures BLFs on his phone for monitoring the status of a co-worker’s phone use (busy or
idle). If the co-worker’s phone is in an idle state, the BLF softkey on the Supervisor’s phone is green. If the co-worker is on
a call or when the co-worker picks up his phone to make a call, the BLF softkey on the Supervisor’s phone turns red, indi-
cating that the worker’s phone is in use and busy. Additionally, the corresponding softkey LED illuminates to match the
monitored user’s state, either off (idle), or solid (busy).
Configuring a BLF Key Using the Aastra Web UI
Notes:
• BLF functionality can only be programmed on the left softkeys.
• BLF feature availability is dependant on your call manager. Contact your System Administrator for more information.
Note:
You can also use a BLF-configured key to automatically dial the BLF-monitored extension. Contact your System Admin-
istrator for more information.
Aastra Web UI
1. Click on Operation > Softkeys and XML.
or
Click on Operation > Expansion Module <N>.
Softkeys
2. Select from Key 1 through Key 20 on the Top keys.
3. In the Type field, select BLF to apply to the key.
4. In the Label field, enter a label to apply to this key.
5. In the Value field, enter the phone number or extension you want to monitor.
6. In the Line field, select a line for which to apply this key. Valid values are:
• global
• 1 through 9
Expansion Module Keys
7. Select from Key 1 through Key 16.
8. In the Value field, enter the phone number or extension you want to monitor.
9. In the Line field, select a line for which to apply this key. Valid values are:
• global
• 1 through 9
10. Click Save Settings.