AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
IP Phone Keys
11
DIALPAD KEYS
The 6867i has a dialpad with digits from 0 through 9, a * key, and a # key. Keys 2 through 9
contain the letters of the alphabet. The 6867i phone dialpad includes the following:
The * is called the star key. The # is called the number sign, pound key, or hash key, depending
on one's nationality or personal preference. These can be used for special functions such as
accessing voicemail. The star key and pound key functions are dependent on your country’s
feature availability. Contact your System Administrator for more information about available
functions using these keys.
These dialpad keys can be used for any of the following on the phone:
• Dial a phone number to make a call (see “Dialing a Number” on page 133)
• Enter digits or letters in the IP phone user interface
• Program a speed dial number (see “Speed Dial Key” on page 84)
• Press a speed dial key (see “Speed Dial Key” on page 84)
• Press the keys associated with a called Interactive Voice Response (IVR) system
DIALPAD KEY DESCRIPTION
0 Dials 0
Dials the Operator on a registered phone
1 Dials 1
2 ABC Dials 2
When entering text, this key enters A with one press, B with two presses, and C with
three presses
3 DEF Dials 3
When entering text, this key enters D with one press, E with two presses, and F with
three presses
4 GHI Dials 4
When entering text, this key enters G with one press, H with two presses, and I with
three presses
5 JKL Dials 5
When entering text, this key enters J with one press, K with two presses, and L with
three presses
6 MNO Dials 6
When entering text, this key enters M with one press, N with two presses, and O with
three presses
7 P QRS Dials 7
When entering text, this key enters P with one press, Q with two presses, R with three
presses, and S with four presses.
8 TUV Dials 8
When entering text, this key enters T with one press, U with two presses, and V with
three presses
9 WXYZ Dials 9
When entering text, this key enters W with one press, X with two presses, Y with three
presses, and Z with four presses.










