AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Making Calls
135
Contact your telephone equipment retailer or distributor to purchase a compatible headset.
VOLUME CONTROLS FOR THE HEADSET MICROPHONE
On the 6867i, there are three options for the headset microphone volume: Low, Medium, and
High. For information about configuring the headset microphone volume, see “Headset” on
page 62.
MAKING AND RECEIVING CALLS USING A HEADSET
1. Ensure that you have selected a headset audio mode (see “Configuring the Audio Mode
Using the IP Phone UI” on page 61.
2. Turn the phone over and, depending on the type of headset, locate the headset jack marked
f or the USB port.
a. If you have a USB headset, insert the USB plug into the USB port.
b. If you have a headset with an RJ9/RJ22 4-pin connector, insert the headset cord into
the jack until it clicks into place.
c. If you have a DHSG/EHS headset with an RJ45 6-pin or 8-pin connector, remove the
plastic headset jack adapter and then insert the cord into the jack until it clicks into place.
3. Press the key to obtain a dial tone or to answer an incoming call. Depending on
the audio mode selected from the Options List, a dial tone or an incoming call is received
on either the headset or the handsfree speakerphone.
4. Press the key to end the call.
Notes:
1. The RJ22/R45 headset port is for headset use only. Plugging any other devices into
this port may cause damage to the phone and will void your warranty.
2. Customers should read and observe all safety recommendations contained in
headset operating guides when using any headset.
3. Contact your System Administrator for questions regarding supported headsets.
4. If both an analog (non-DHSG) headset and a USB headset are connected to the
phone, the USB headset will take precedence over the analog headset (i.e. the USB
headset will be functional while the analog headset will not be functional).
5. If both a DHSG headset and a USB headset are connected to the phone and DHSG
is enabled, the DHSG headset will take precedence over the USB headset.
IP PHONE UI
Note: See the Mitel 6867i SIP IP Phone Installation Guide for more information.










