AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Receiving Calls
141
RECEIVING CALLS
When a call is ringing at your extension, the inbound callers name, extension, picture ID (if
applicable), and incoming call icon display on the screen. Additionally, the line/call appearance
LED flashes quickly for the incoming call.
ANSWERING AN INCOMING CALL
• For handsfree operation, press , the Answer softkey, or the line/call appearance
button for the incoming call.
• Press for headset operation.
• Lift the handset for handset operation.
If the phone is already connected to a call, pressing the line/call appearance button or Answer
softkey for the new incoming call automatically places the connected call on hold and answers
the new call. To reconnect to a party, press the line/call appearance button for that call or
navigate to the call on hold and press the Pickup softkey. If you cannot answer the call, the
caller goes to voicemail (if voicemail has been configured for your extension).
SENDING AN INCOMING CALL TO VOICEMAIL
You can send an incoming call directly to voicemail without answering the call. To do this, press
without picking up the handset or press the Ignore softkey. If you are already on the
phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail
icon displaying the number of pending messages.
Note: You can press the Silence softkey when the phone is ringing to immediately silence
the ring tone.
IP PHONE UI
Note: The audio mode setting you have selected in Options List > Headset Settings on
the IP phone UI determines if the call goes to handsfree or headset operation. For more
information, see the section “Audio Mode” on page 61
Note: The key can be used to cancel the call pickup procedure.