AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Handling Calls
151
CENTRALIZED CONFERENCING (FOR SYLANTRO AND BROADSOFT
CALL MANAGERS)
The 6867i allows you to create multiple conferences with unlimited participants (depending on
your server limitations) when your Administrator enables centralized conferencing.
If your Administrator does not enable centralized conferencing, then the 6867i uses local
conferencing by default.
Your Administrator can configure centralized conferencing globally on all lines or on specific
lines. Although, for the global setting to work, you must configure the lines with the applicable
phone number.
Setting Up a Conference and Adding Multiple Parties (for Sylantro and BroadSoft Call
Managers)
1. When you begin a conference, you are the first party in the conference (Party 1). Pickup
the handset or press the key. A line opens up.
2. Call Party 2 by dialing their number (or answer an incoming call of a party).
3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding
them to Conference 1.
4. Press the key or Conf softkey. A new line opens.
5. Enter the phone number of Party 3.
6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding
them to the Conference 1.
7. Press the key or Conf softkey again to add Party 3 to Conference 1. Party 2 and
Party 3 will connect with you to form a conference call.
8. Press an available Line key or navigate to the Line Selection screen to place a new call
using an available line (or answer an incoming call on an available line). If calling out, call
Party 4.
9. Wait for Party 4 to answer. When Party 4 answers, you can consult with them before adding
them to the conference.
10. Press the key or Conf softkey.
11. Press the Line key or navigate to the Line Selection screen and highlight the line that has
Conference 1.
12. Press the key or Conf softkey to join all parties (Parties 1 through 4) on Conference
1.
Note: When centralized conferencing is enabled on your phone, local conferencing (or
three-way conferencing) works as indicated in “Local Conferencing” on page 148.
Joining two active calls in a conference also works as indicated in “Creating a Conference
Call by Joining Two Existing Calls” on page 150.
IP PHONE UI