AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Troubleshooting Solutions
225
HOW DO I FIND THE IP ADDRESS OF MY PHONE?
Instructions on where to find the IP address of your phone can be found in “Finding Your Phone’s
IP Address” on page 32.
WHY DOES MY PHONE DISPLAY THE NO SERVICE MESSAGE?
The phone displays the No Service message if the SIP settings have not been set up correctly.
Contact your System Administrator for more information.
HOW DO I CHANGE MY USER PASSWORD?
You can change the user password from the IP phone UI or the Mitel Web UI. See “Password”on
page 56 and “Configuring Lock Settings Using the Mitel Web UI”on page 58 for more
information.
WHY DOES MY PHONE DISPLAY BAD ENCRYPTED CONFIG?
The IP phone displays Bad Encrypted Config because encrypted configuration files are
enabled but the decryption process has failed. Report this error to your System Administrator.
HOW DO I RESTART THE IP PHONE?
You can restart the phone from the IP phone UI or through the Mitel Web UI. See “Restarting
Your Phone Using the IP Phone UI”on page 73 and “Restarting Your Phone Using the Mitel
Web UI”on page 73 for more information.
HOW DO I LOCK MY PHONE?
You can lock your phone to prevent the phone from being used or configured. You can lock the
phone using any of the following:
• At the path Options > Phone Lock on the IP phone UI. See “Phone Lock”on page 56 for
more information.
• At the path Operations > Phone Lock on the Mitel Web UI. See “Configuring Lock Settings
Using the Mitel Web UI”on page 58 for more information.
• At a configured key on the phone. For more information about configuring a Lock/Unlock
key on your phone, see “Paging Key” on page 128.