AASTRA 6867I - User Manual

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Table Of Contents

Software License Agreement
Welcome
- About this Guide
- Documentation
- Phone Features
- Requirements
- Installation and Setup
IP Phone Keys
- Key Panel
- Key Description
- Dialpad Keys
Getting Started
- Plugging in and Starting the Phone
  - Network Connected/Network Disconnected
- UI Overview
- UI Navigation
Methods of Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options List
  - Using the IP Phone UI
- Phone Options via the Mitel Web UI
  - Using the Mitel Web UI
Phone Status
- Phone Status via IP Phone UI
- Finding Your Phone’s IP Address
- Phone Status via the Mitel Web UI
  - SIP Account Status
Customizing Your Phone
- Language
- Time and Date
- Directory
  - Settings
  - External Sources
- Credentials
  - Entering Usernames/Passwords and Connection Testing Using the IP Phone UI
- Call Forward
- Lock
- Audio
- Display
  - Home Screen Settings
  - Brightness Settings
- Dialing
  - Live Dialpad
  - Speed Dial Edit
- Restart
  - Restarting Your Phone Using the IP Phone UI
- Emergency Dial Plan
Line and Call Appearances
Presence Key
- Using the Presence Key
Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
  - Configuring a Line Key Using the Mitel Web UI
- Speed Dial Key
  - Speed Dial Prefix
  - Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
  - Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
  - Creating a Speed Dial Softkey Using the Mitel Web UI
  - Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
  - Configuring a DND Key Using the Mitel Web UI
- Busy Lamp Field (BLF) Key
  - Configuring a BLF Key Using the Mitel Web UI
- BLF/List Key
  - Configuring a BLF/List Key Using the Mitel Web UI
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
  - Configuring an Automatic Call Distribution (ACD) Key Using the Mitel Web UI
  - Utilizing the ACD Feature Using the IP Phone UI
- XML Key
  - Configuring an XML KeY Using the Mitel Web UI
  - Accessing the XML Service Using the IP Phone UI
- Flash Key
  - Configuring a Flash Key Using the Mitel Web UI
- Sprecode Key
  - Configuring a Sprecode Key Using the Mitel Web UI
- Park/Pickup Keys
  - Configuring Park/Pickup Keys Using the Mitel Web UI
  - Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
- Last Call Return Key
  - Configuring a Last Call Return Key Using the Mitel Web UI
- Call Forward Key
  - Configuring a Call Forward Key Using the Mitel Web UI
- BLF/Xfer
  - BLF/Xfer Key Requirements and Functionality
  - Configuring a BLF/Xfer Key Using the Mitel Web UI
- Speed Dial/Xfer
  - Speed Dial/Xfer Key Requirements and Functionality
  - Configuring a Speed Dial/Xfer Key Using the Mitel Web UI
- Speed Dial/Conf
  - Configuring a Speed Dial/Conf Key Using the Mitel Web UI
- Speed Dial/MWI
  - Configuring a Speed Dial/MWI Key Using the Mitel Web UI
- Directory Key
  - Configuring a Directory Key Using the Mitel Web UI
- Callers List Key
  - Configuring a Callers List Key Using the Mitel Web UI
- Redial Key
  - Configuring a Redial Key Using the Mitel Web UI
- Conference Key
  - Configuring a Conference Key Using the Mitel Web U
- Transfer Key
  - Configuring a Transfer Key Using the Mitel Web UI
- Intercom Key
  - Configuring an Intercom Key Using the Mitel Web UI
- Phone Lock Key
  - Configuring a Phone Lock Key
- Paging Key
  - Configuring a Paging Key Using the Mitel Web UI
  - Using the Paging Key
- Discreet Ringing Key
  - Configuring a Discreet Ringing Key
- Empty Key
  - Configuring an Empty Key Using the Mitel Web UI
- None Key
  - Deleting a Key’s Function Using the Mitel Web UI
Making Calls
- Dialing a Number
- Pre-Dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Volume Controls for the Headset Microphone
  - Making and Receiving Calls Using a Headset
- Using Intercom Functionality
  - Using the Icom Key
- Redial
- Mute
Receiving Calls
- Answering an Incoming Call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
- Conferencing Calls
- Ending Calls
Managing Calls
- Directory
- Callers List
- DND and Call Forward
Additional Features
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Switch UI Focus to Ringing Line
  - Configuring Switch Focus to Ringing Line
- Call Hold Reminder During Active Calls
  - Configuring Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
  - Configuring Call Hold Reminder
- Call Waiting Tone Period
  - Configuring Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
  - Configuring Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
  - Configuring Goodbye Key to Cancel Incoming Calls
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
  - Configuring Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
  - SCA Voicemail Indicators
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
Model M680i and M685i Expansion Modules
- Using the Expansion Modules
  - Press-and-Hold to Create a Speed Dial Key
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
- Exclusions
- Warranty Repair Services
- After Warranty Service
Limited Warranty (Australia Only)
- Repair Notice
- Exclusions
- Warranty Repair Services
- After Warranty Service
Appendix A - Time Zone Codes

Mitel 6867i SIP Phone Release 4.1.0 SP3 User Guide

UI NAVIGATION

UI navigation is easily performed using the navigation keys located to the right of the LCD

screen.

The 3 and 4 navigation keys are used to switch to the different screens and the 5 and 2 keys

are used to highlight and scroll through the different lines/calls on the respective screen.

Pressing the center button selects/sets options and performs various actions (such as

dialing out when in the Directory, Callers, and Redial Lists).

Navigation Keys/

Select Button