AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Mitel 6867i SIP Phone Release 4.1.0 SP3 User Guide
6
WELCOME
The Mitel 6867i is a 24-line SIP phone designed for power users who demand a lot from
both their phones and their networks. The Mitel 6867i provides remarkable HD
wideband audio and an enhanced speakerphone that utilizes advanced audio
processing to achieve richer and clearer handsfree conversations. Supporting today’s
high speed networks through dual Gigabit Ethernet ports, the 6867i offers a large color
LCD display, 6 programmable soft keys, 4 programmable context sensitive system keys
and native DHSG/EHS and USB headset support. With its fully customizable hard key
layout, XML capabilities, and an environmentally efficient PoE class 2 rating, the 6867i
is one of the most advanced SIP desktop phones available on the market today.
ABOUT THIS GUIDE
This guide explains how to use the basic features of your new 6867i phone. Not all features
listed are available by default. Contact your System or Network Administrator to find out which
features and services are available to you on your system. Your System Administrator has the
ability to customize some features on this phone. For information on more advanced settings
and configurations, Administrators should refer to the Mitel SIP IP Phones Administrator
Guide.
DOCUMENTATION
• Mitel 6867i SIP IP Phone Quick Reference Guide – Contains call handling instructions,
an overview of the User Interface (UI) and details on UI navigation, as well as information
on other important features. The Quick Reference Guide can be downloaded from
http://www.miteldocs.com.
• Mitel 6867i SIP IP Phone Installation Guide – Contains installation and set-up instruc-
tions, general features and functions, and basic options list customization. The Installation
Guide can be downloaded from http://www.miteldocs.com.
• Mitel 6867i SIP IP Phone User Guide – Describes the most commonly used features and
functions for an end user. The User Guide can be downloaded from
http://www.miteldocs.com.
• Mitel SIP IP Phones Administrator Guide – Describes how to set up the Mitel SIP IP
phones on the network and contains advanced configuration instructions. The Administrator
Guide is intended for the System Administrator and can be downloaded from
http://www.miteldocs.com.
PHONE FEATURES
• 3.5” QVGA color TFT LCD with backlight
• Built-in, two-port 10/100/1000 Gigabit Ethernet switch – lets you share a connection with
your computer
• USB 2.0 port (100mA maximum)
• 6 programmable and 4 context-sensitive softkeys