AASTRA 6867I - User Manual
Table Of Contents
- Software License Agreement
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Speed Dial Prefix
- Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Key Using the Speed Dial Edit Option (applicable to softkeys, dialpad keys, expansion module keys)
- Creating a Speed Dial Softkey Using the Mitel Web UI
- Creating Dialpad Speed Dial Keys Using the Mitel Web UI
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Last Call Return Key
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Speed Dial/MWI
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Discreet Ringing Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- BroadSoft BroadWorks Executive and Assistant Services
- Star Codes
- Other Features
- Model M680i and M685i Expansion Modules
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
Configuring Softkeys
79
Auto Call
Distribution (ACD)
(For Sylantro Call Managers)
Indicates the key is configured to allow the Sylantro call managers to distribute
calls from a queue to registered IP phone users (agents) (programmable on the
left softkeys only).
XML Indicates the key is configured to accept an XML application for accessing
customized XML services.
Flash Indicates the key is set to generate a flash event when it is pressed. The IP
phone generates flash events only when a call is connected and there is an
active RTP stream (for example, when the call is not on hold).
Sprecode Indicates the key is configured to automatically activate specific services offered
by the server. For example, if the sprecode value of *82 is configured, then by
pressing the Sprecode key, *82 automatically activates a service provided by the
call manager.
Park Indicates the key is configured to park incoming calls when pressed.
Pickup Indicates the key is configured to pick up parked calls when pressed.
Last Call Return Indicates the key is configured for Last Call Return functionality when pressed.
Call Fwd Indicates the key is configured as a Call Forward key. When pressed, the IP
phone UI displays the Call Forward menus.
BLF/Xfer Indicates the key is configured as a simplified BLF key and a Transfer key. You
can use this key to perform the BLF function as well as use it as a transfer key
to transfer calls (programmable on the left softkeys only).
Speed Dial/Xfer Indicates the key is configured as a simplified speed dial key and a transfer key.
You can use this key to perform speed dial functions as well as use it as a
transfer key to transfer calls.
Speed Dial/Conf Indicates the key is configured as a speed dial key and a conference key. You
can use this key to speed dial from within a conference call and add the new call
directly to the conference.
Speed Dial/MWI Indicates the key is configured as a speed dial key for a voicemail account. You
can use this key to monitor and call a voicemail account. Configuring multiple
Speeddial/MWI keys allows you to monitor and call multiple voicemail accounts.
Directory Indicates the key is configured to access the Directory.
Filter Indicates the key is configured for activating/deactivating Executive Call
Filtering. For more information about the Executive and Assistant Services
feature, see BroadSoft BroadWorks Executive and Assistant Services on
page 208.
Callers List Indicates the key is configured to access the Callers List.
Redial Indicates the key is configured to access the Redial List.
Conference Indicates the key is configured to initiate a conference call.
Transfer Indicates the key is configured to initiate a call transfer.
Icom Indicates the key is configured to be used for intercom calls.
Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this
key to lock/unlock the phone.
KEY FUNCTION DESCRIPTION