MITEL 5624 Wireless Handset Mitel WiFi System (EMEA) User Guide
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Elements of the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide Dial a Number from the Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Dial a Name from the Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Dial a Number from the Company Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Open a Sent Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Send a Message to Another Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Receive a Message with Request for Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Accept/Reject the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide Calls Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Push to Talk . . . . . . . . . . . . . . . . . . .
Table of Contents Battery Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Charge Spare Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mitel WiFi System (EMEA) User Guide viii
About Your Phone About Your Phone This document describes the features and settings of the Mitel 5624 (WiFi) handset. This feature-rich handset has a color display, telephony, and messaging. It is designed to be used in demanding environments, such as hospitals, and in office environments. The 5624 handset is suitable for users who need to readily be reached and/or have a need for mobile voice and messaging features.
5624 Wireless Handset User Guide Elements of the Handset 1 Multi-function button This button can be used as a short cut to functions: long or double press modes. In the Protector, the button is used for sending alarms or dialing pre-defined numbers. See Define the Multifunction or Alarm Button on page 54 and Push-button Alarm on page 35.
About Your Phone Features and Functions IMPORTANT:The handset may retain small magnetic objects around the mouth cap or ear cap region. Case The plastic cover parts are made of durable PC/ABS material. The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC 60068-2-32, procedure 1, which makes it drop proof from 1 meter onto concrete. Ascom approves 12 drops from 1.5 metre. Antenna The antenna is integrated inside the handset.
5624 Wireless Handset User Guide Chargers Desktop Charger Figure 2: Desktop Charger You use the DC3 desktop charger to charge the handset and the Mitel 5624 Desktop Programmer to download new software and synchronize parameters. The units look the same except that the Desktop Programmer has an USB connection.The handset is fully operational while placed in the charger. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket.
About Your Phone Contacting Emergency Services This handset, like any wireless phone, communicates using radio signals. As with any wireless phone, you may not be able to establish a connection under all conditions; therefore, you should not rely solely on a wireless telephone for essential, emergency communication. The key lock feature disables the handset keypad and prevents the accidental dialing of numbers that may result in nuisance calls.
5624 Wireless Handset User Guide Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear is 1.02 W/kg. The telephone has also been tested when worn on the body using belt clip. The maximum measured SAR value in this configuration is 0.689 W/kg.
About Your Phone Chemical Resistance The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping, fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration. The following chemicals have shown no harmful effect: • 3% Hydrochloric Acid • M-alcohol (70% Methylated Ethanol) • 60% Chlorhexidin 0.5mg/ml Acetone can be damaging to the plastic casing of the handset and should not be used.
5624 Wireless Handset User Guide Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depend on the signal strength.
About Your Phone "Read colored message" icon indicates that a colored text message(s) has been read. The messages can be labeled with different colors. "Profile active" icon. “Missed call” icon is added to all missed calls in the call list. “Incoming call” icon is added to all answered calls in the call list. “Outgoing call” icon is added to all outgoing calls in the call list. “Missed call” icon indicates missed calls in the status bar. “Connected call” icon indicates an ongoing call.
5624 Wireless Handset User Guide The “Calls” menu contains the Call list, Missed calls, Presence*, and Diverted calls*. The “Connections” menu contains headset selection, system selection, and In charger selection. The “Settings” menu contains personal handset settings such as changing the ringer volume and selecting a language The ”Short cuts" menu contains short cuts for the soft keys, hot keys, navigation keys, and the Multifunction button. The “Profiles” menu allows you to add four different profiles.
About Your Phone Keys and Buttons Off-hook Key This key is used to answer calls, to pre-dial numbers and as a short cut to the Call list. One short press in standby mode opens the call list. On-hook and On/Off Keys This key is used to disconnect calls and return to the main screen. A long press in standby mode switches the handset on/off. Navigation/Confirmation Key This key is used to step in the menu and is used when working in text mode.
5624 Wireless Handset User Guide Hot Keys Any key "0", "2" - "9" can be set to a hot key. A long press on any of these numbers in stand by mode provides a short cut to the Call contact list. The list is in alphabetic order. Which key you press depends on where the contact appears in the list. A hot key can be programmed to give access to frequently used functions such as dialing a specific handset number, a short cut on the menu, or sending an SMS.
About Your Phone In Standby Mode and Number Input Mode • A short press on a key enables you to enter the digits “0” - “9” and the characters * and #. • You enter a pause in the number input mode by a long press on the # key. A pause is indicated by a "P" in the display. In Text Input Mode • A short press on a key 0-9, displays the first available character on that specific key. The marked character is selected after a timeout, or when another key is pressed.
5624 Wireless Handset User Guide Customizing Your Phone Switch the Handset On When the handset is switched off: 1. Press and hold the On-hook key . When pressing the On-hook key, the handset vibrates and the display lights ups. 2. Press "Yes" to confirm. Switch the Handset Off Note: If the handset is a shared phone, it must first be logged out to be able to switch off the handset. See the Mitel 5624 Wireless Handset Configuration Guide. 1. Press and hold the On-hook key .
Customizing Your Phone Log On a Handset Before you log on to the handset, ensure it has been switched on. See the Mitel 5624 Wireless Handset Configuration Guide for more information. 1. When the "Login?" window appears, press "Yes". 2. Enter the user name. 3. If required, enter the password. 4. Navigate by using Up and Down on the Navigation key. 5. Press “Log in”. If the handset does not find the WLAN upon start-up a “No Network” window appears.
5624 Wireless Handset User Guide Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock keys during a call. This is useful when wearing a a headset and a handset attached to a pocket or belt. Lock the Keypad 1. Press . 2. Press "Lock". Unlock Keypad 1. Press 2. Press "Yes". Note: You can press the volume buttons and the mute button during the call. If the 5624 Personal Alarm license is used it is also possible to press the alarm button.
Making and Answering Calls Making and Answering Calls Call List 1. Press "Menu’, 2. Select "Calls" . 3. Select "Call list". 4. Select a number. 5. Press or the "Call" soft key to dial. The number can be edited before the call is dialled. Press "More" and select "Edit number". The 25 last received, dialled, or missed calls are stored in a call list. See the Mitel 5624 Wireless Handset Configuration Guide. Make a Call Pre-Dial Enter the number on the handset and press to get the line.
5624 Wireless Handset User Guide Dial the Sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. 1. Open the menu by pressing the confirmation button, or press "Menu". 2. Select "Messaging". 3. Select "Inbox". 4. Select a message from the list. 5. Select "View". 6. Select "More". 7. Select "Call sender". Dial a Number from the Local Phonebook 1. Press "Menu". 2. Select "Contacts". 3. Select "Call contact". 4.
Making and Answering Calls Answer a Call The flashing LED, accompanied by a ring signal and/or a vibrating handset, notifies you of calls. The ring signal and vibrator can be disabled. The calling party’s handset number or name is shown. The name will be shown if the calling party’s handset number is stored in the local phonebook. When a headset is connected to the handset, the answering button on the headset can be used to answer the call. Other answering methods can be specified in the Settings menu.
5624 Wireless Handset User Guide Adjust the Volume during a Call Press the "Volume up" button to increase the volume, and the "Volume down" button to decrease the volume. The handset will now store and keep the new volume level. You can also use the navigation keys and to adjust the volume. Open Contacts during a Call 1. Press the "More" soft key. 2. Select "Contacts". 3. Press "Select". 4.
Making and Answering Calls Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys, you can lock the keys during a call. This can be useful when a headset is used and the handset is attached to a pocket or belt. Lock the Keypad 1. Press . 2. Press "Lock". Unlock the Keypad 1. Press 2. Press "Yes". You can press the volume buttons and the mute button during the call. If the 5624 Personal Alarm license is used, it is also possible to press the alarm button.
5624 Wireless Handset User Guide Call Handling During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and Call Park. You access these features during a call by pressing the "More" soft key. It displays the In Call menu. Hold 1. Press the "More" soft key. 2. Select "Hold" to put the call on hold. To Retrieve a Held Call 1. Select "Retr." to retrieve the call. Transfer to a New Call (Unsupervised) To transfer a call to another party when there is one ongoing call: 1.
Call Handling Conference Prerequisite: A new call has been started during conversation. See Start a New Call during a Conversation on page 21. A call has to be invited to the conference call as follows: 1. Step to the call on hold (indicated with ) with the five-way Navigation key. 2. Press “More” during the call. 3. Select “Conference”. Now two people are in an ongoing call (indicated with ).
5624 Wireless Handset User Guide Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party. To park a in-progress call: 1. Press "More". 2. Select "Call Park". 3. Dial the directory number on which to park the call. 4.
Advanced Features Advanced Features The following features are available from the Calls, Call Services menu. See “Calls Menu” on page 48. • Call Forward • Call Forward Cancel • Do Not Disturb • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve • Direct/Group Page To access the Call Services menu: • Press "More". The following table lists the Calls > Call Services menu features and associated feature access code methods.
5624 Wireless Handset User Guide Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Press More". 2. Select "Call Pickup". 3. Answer the call. Do Not Disturb To activate Do Not Disturb: 1. During the call, press the "More" soft key. 2. Select "Do Not Disturb". Do Not Disturb is activated. To deactivate Do Not Disturb: 1. During the call, press the "More" soft key. 2. Select "Do Not Disturb Cancel". Do Not Disturb is deactivated.
Messaging Messaging Message List The thirty last received messages are stored in a list. The message list is located in the Messaging menu "Inbox". Time and date information is included in the message. Receive a Message Incoming Message for the 5624 Services License When a text message is received, the LED starts flashing and the message alert signal sounds. The “New message“ icon, and the content of the received message are automatically displayed.
5624 Wireless Handset User Guide Reply to a Message Press “Reply”. 1. Press “Reply”. 2. Enter message. 3. Press "Send". 4. if required, edit the number. 5. Press "Send". Delete a Message 1. Select "Inbox". 2. Select a message to delete. 3. Press "More". 4. Select "Delete" 5. Press "Yes" to confirm. Forward a Message 1. Select "Inbox" 2. Select a message. 3. Press "View". 4. Press "More". 5. Select "Forward" 6. If required, write additional text. 7.
Messaging Call a Number Included in a Message If the sender has written a number in the message you can call the number without dialling it. 1. Select "View". 2. Select "More". 3. Select “Call no. in text”1. 4. Select a number in the list. 5. Press "Call". Save a Number 1. Select "Inbox". 2. Select a message. 3. Select "View". 4. Press "More". 5. Select "Save number". 6. Select "Work number", "Mobile number", or "Other number". 7. Add a name and press "OK". 8. Press "Save".
5624 Wireless Handset User Guide When pressing a particular key, the first available character on the key appears. See the Mitel 5624 Wireless Handset Configuration Guide. To access another characters on the key, press the key until the character appears in the display. For example, to access the character E, press the 3 key twice. "E" appears in the display and is selected after a timeout or when another key is pressed. Open a Sent Message 1. In the “Messaging” menu, select “Sent”. 2. Select a message.
Messaging Message Queuing and Message Priority Note: This feature applies to the 5624 Services license only. The default settings is that each message will be displayed without being interrupted by another message, except if the new message is of higher priority. Messages that are not shown yet are placed in a queue and the priority and time of reception determine the position in the queue. There are 9 levels of the priority. 1 is highest priority and 9 is lowest priority.
5624 Wireless Handset User Guide Interactive Messaging Note: This system dependent feature applies to the 5624 Services license only. Interactive Messaging (IM) is a function that extends basic messaging. It enables handset users to access information from a client application in the system. For example, customized applications can be accessed from the handset. A list of actions can be included in the message sent from the application to the handset.
Messaging Colored Messaging Note: This is a system dependent feature for the 5624 Services license only. You can send colored messages to handsets. The application sending the message determines the color of the message. Colored messaging is useful for categorizing messages. In the Mitel 5624 Wireless Handset Configuration Guide, there are two colored messages—a new message, and a read message—in the message inbox (left in the figure).
5624 Wireless Handset User Guide Send Mobile Data with a Prefix Mobile data with a prefix is sent from the handset by entering data and then pressing a pre-programmed hot key or soft key or selecting a service. Mobile data with a prefix can be used to send information to an application in the system. You define the prefix when you program the hot/soft key or service. See the Mitel 5624 Wireless Handset Configuration Guide. Voice Mail Note: This feature is available only if configured in the system.
Alarm Operation Alarm Operation Note: The following system dependent features apply to the 5624 Personal Alarm license only. See the Mitel 5624 Wireless Handset Configuration Guide. Push-button Alarm You press the red alarm button twice within two seconds to activate the alarm. By default the text “Personal Alarm” appears. The alarm is sent to the alarm centre that distributes it further. After that the handset returns to stand-by mode.
5624 Wireless Handset User Guide Cisco MSE Location APs measure the client signal strength for received data packets and forward the measurements to the Cisco Mobility Services Engine (MSE). Your system administrator must configure the 5624 handset for Cisco RTLS. Ekahau RTLS The 5624 handset collects information about the APs and their measured radio field strength and forwards the information to the Ekahau Positioning Engine: it calculates the location of the 5624 Handset.
Menu Tree Menu Tree Customizing the Menu Tree You can customize the menu tree, hiding any functions that you do not use. The functions to be hidden are defined in PDM. See the Mitel 5624 Wireless Handset Configuration Guide.
5624 Wireless Handset User Guide Calls Call list > 1234 12:00 > 1235 14:00 Call More > etc. Time of call Edit number Save number > Work number Mobile number Other number Send message > Delete > Yes Delete all > Yes No Back Missed calls > 2345 15:00 > 2346 23 Sep 03 More etc. Divert callsa > All calls No Call > (same as above) Back > Enter number: > Activ.
Menu Tree Contacts Call contact > Search From contact list Add contact > New From call list Edit contact > > Name > Work number > Mobile number > Other number > Ring signal > > Search From contact list > Name Work number Mobile number Other number Ring signal Delete contact > Central Phonebooka > > Search From contact list > Search by name > (First name:) Call More > (Last name:) View contact Add to cont.
5624 Wireless Handset User Guide Profile Normal > Name Volume > Ring signals > Internal call > Play External call > (same as above) Callback > (same as above) Back Message alert > Play Vibrating alert > On Back On if silent Off Key sound > Click Tone Silent Answering > Answering key > Hook off Any key > Answer behaviour > Automatically > All calls > Enter number No reply > (same as above) When busy > (same as above) Loudspeaking Divert callsa Off Add new > (sa
Menu Tree Messaging Note: Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only. Inbox > Message > View > Reply list More > Enter text > Send > Delete Forward Call sender Call no.
5624 Wireless Handset User Guide Services The Administrator can configure PPT. Note: Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only.
Menu Tree Short cuts Soft Keys > Left > Name Function > Not used Phone call > Enter number Send message > Enter number Change profile > Profile A (example) Open a menu > Main menu Call list Contact list Central Phonebooka Message inbox Calls Connections Contacts Messaging Services Profiles Settings Presenceb > Services > Logout Divert calls Show RSSI Control question > Off On Valuec Hot Keys > Middle > (same as Left key) Right > (same as Left key) 0, 2–9 > Function >
5624 Wireless Handset User Guide Connections Headset > Mic on boom Mic on cable Hearing protection Network > Select In charger > No action > Network A (example) Switch off Sound off Change profile > Edit Back Settings Sound & Alerts > Volume > Silent, Volume: 1– 8 Ring signals > Internal call > Fourteen different signals External call > (same as above) Callback > (same as above) > Play Message alert > Message alert 1 (example) Vibrating alert > On Back On if silent Off
Menu Tree Answering > Answering key > Hook-off (Call-key) Answering behaviour > Automatically > Loudspeaking > (same as above) Quick answer > (same as above) Any key Change Back Messages > Text size Language > German (Deutsch), Dutch (Nederlands), French (Français) and so forth. Owner ID > Name: > Normal Large Alarma Device info Edit alarm data > Software Hardware License WLAN info Network info User ID a. Applicable to Mitel 5624 Personal Alarm only.
5624 Wireless Handset User Guide In Call You access the In Call menu during a call by pressing the "More" soft key. If the handset is configured via PDM/WSM, you can access a particular function in the In call menu directly by pressing the right soft key. Note: If the handset is configured via PDM/WSM, you can call a pre-defined emergency number while the handset is locked or the keypad is locked. If calling from a locked handset, you can only access the Microphone on/off function in the In Call menu.
Navigate the Menu Navigate the Menu Figure 9: Main Menu (1) Messaging (5) Profiles (2) Short cuts (6) Services (3) Settings (7) Connections (4) Contacts (8) Calls Connections Menu 1. Enter the menu by pressing the “Menu” soft key,, or the confirmation button on the Navigation key. 2. Select in the menu, and press the confirmation button or the "Select" soft key.
24 Wireless Handset User Guide In Charger Mute Handset While Charging When you place the handset in the charger it can be muted while it is charging. When it is removed from the charger it will switch on the sound again. 1. Select “In charger”. 2. Select "Other actions". 3. Select “Sound off”. Deactivate the Charging Mode 1. Select “In charger”. 2. Select “No action”. 3. Press "Select" to save the setting. Calls Menu 1.
Navigate the Menu View the Time of a Call 1. Press the "More" soft key. 2. Select "Time of call". The time and date are displayed. Edit a Number from the Call list 1. Press the "More" soft key. 2. Select "Edit number". Save a Number 1. Press the "More" soft key. 2. Select "Save number". Send a Message 1. Press the "More" soft key. 2. Select "Send message". Delete an Entry from the Call List 1. Press the "More" soft key. 2. Select an entry to delete. 3. Select "Delete". 4.
5624 Wireless Handset User Guide Push to Talk The Push-to-Talk (PTT) function enables a pre-defined group of mobile staff to participate in a call whereby they all listen to the group's call activity, typically in loudspeaker (Handsfree) mode. Participants press and hold a button in order to speak. For PTT to function, the PTT-capable handsets in the PTT group must be configured on the Wireless Messaging Services (WSM) Gateway.
Navigate the Menu Reject a PTT Invitation - Voice Style • Press to reject the PTT invitation. The handset will return to the previously shown screen. See the Mitel 5624 Wireless Handset Configuration Guide. PTT Message Style (System/Application initiated) This mode is typically used in conjunction with an application that triggers the PTT call based on a alarm or communication escalation. Note: This method requires an additional Alarm Management Server (AMS) module.
5624 Wireless Handset User Guide When calling a PTT group, the members in the defined PTT group will receive a PTT invitation as an incoming call (PTT Voice Style). 1. Press "Menu". 2. Select "Calls". 3. Select "PTT groups"1. 4. Select a PTT group. 5. Press "Call", or the Off-hook key. Short Cuts Menu Predefined functions can be set as short cuts for the soft keys, hot keys, navigation keys, and the Multifunction button.
Navigate the Menu Define Hot Keys 1. Select "Hot keys". 2. Select "0", "2" to "9". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". 7. Select "Value" (applies to some of the functions). 8. Press "Select". 9. Enter a value (for example, enter a handset number). 10. Press "Back". 11. Select "Control question". 12. Press "Select". 13. Press "Save". Define Navigation Keys 1. Select "Navigation keys". 2. Select "Up", "Down", "Left", or "Right". 3. Select "Function". 4.
5624 Wireless Handset User Guide Define the Multifunction or Alarm1 Button The Multi-function button can be defined with two different functions: a long press activates one function, and a double press activates another function. 1. Select "Multi-function button"/"Alarm button". 2. Select "Long press", or "Multi press". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". 7. Select "Value" (applies only to some functions). 8. Press "Select". 9.
Navigate the Menu Edit a Service 1. Select a service by using the and on the navigation key. and on the navigation key. 2. Press "More" 3. Select "Edit". 4. Edit the service parameters. 5. Press "Back". Delete a Service 1. Select a service by using the 2. Press "More". 3. Select "Delete" by using on the navigation key. 4. Press "Yes" to delete the service. 5. Press "Back". Messaging Note: Messaging is only available on handsets with a Services or Alarm license. 1.
5624 Wireless Handset User Guide Forward a Message 1. Select "View". 2. Select "More". 3. Select "Forward". 4. Enter additional text if required. 5. Select "Send". 6. Enter a number. 7. Select "Send" to forward the message. Call a Sender 1. Select "View". 2. Select "More". 3. Select "Call Sender". Call a Number in Text 1. Select "View". 2. Select "More". 3. Select "Call (No. in text)"1. 4. Select a number from the list. 5. Select "Call" Save a Number 1. Select "View". 2. Select "More". 3.
Navigate the Menu Write New Messages 1. Select "Write new message". 2. Enter text, and press "Send". See the Mitel 5624 Wireless Handset Configuration Guide. It is possible to save a message and send it later by pressing the soft key "Back" and selecting "Yes". The message will be stored under Unsent messages. 3. Enter a number or press the middle soft key to open the phonebook. 4. Press "Send". Unsent Messages 1. Select "Unsent" to view the list. 2. Select message to edit/send. 3.
5624 Wireless Handset User Guide Profiles Menu You can set up your own profiles for incoming calls, message alerts, vibrating alerts and key sounds. This can be useful when there are many users on the same handset and they want different sound profiles. It can also be used for temporarily settings, for example to silence the ring tone for incoming calls while in a meeting. You can readily switch between different profiles. 1.
Navigate the Menu Contacts Menu The handset has a local phonebook with 250 entries: you can add, delete, or edit names and numbers. The phonebook lists all names in alphabetical order. three numbers can be added for each contact: work number, mobile number, and other number. In addition, you can download a company phonebook to the handset via the PDM/WSM. You cannot edit or delete the company phonebook names and numbers. The phonebook lists all names in alphabetical order.
5624 Wireless Handset User Guide Add a Contact from the Call List 1. Select "From call list". 2. Select a number. 3. Press "Add". 4. Select a number type. 5. Press "Add". 6. Enter a name for the contact. 7. Press "OK". 8. Press "Save". Edit a Contact 1. Select "Edit contact". 2. Select a contact. 3. Press "Edit". 4. Select "Work Number", or "Mobile number", or "Other number". 5. Press "Edit". 6. Enter a new name or number. 7. Press "OK". 8. Press "Save". Delete a Contact 1. Select "Delete contact". 2.
Navigate the Menu Search by Name 1. Select "Search by name". 2. Enter a first name and/or a last name. 3. Select "Search". The search result appears. Search by Number 1. Select "Search by number". 2. Enter a handset number. 3. Select "Search". The search result appears. View the Last Search Result 1. Select "Last result". Only the last result appears. Settings Menu The following settings apply to the 5624 handset. 1. Enter the menu by pressing the “Menu” soft key. 2. Select in the menu.
5624 Wireless Handset User Guide You can press "Play" to listen to the different sounds. 5. Press "Back". Set Message Alerts for Mail 1. Select "Sound & Alerts. 2. Select “Message alert”. You can select from 8 different message alerts. 3. Select a message alert from list. You can press "Play" to listen to the different sounds. 4. Press "Back". Turn the Vibrator On/Off 1. Select "Sound & Alerts. 2. Select “Vibrator alert”. 3.
Navigate the Menu Activate the Phone Lock You can protect a handset from unauthorized use. If the Activate phone lock function is activated you must enter a PIN code at power on, or when the handset is placed in a charger. The phone lock is activated when the handset is placed in the charger. The default phone lock code (0000) can be changed to any 4 -8 digit code. Note: If configured in the handset, you can call an emergency number while the handset is locked.
5624 Wireless Handset User Guide Display Settings Screen Saver 1. Select “Display”. 2. Select “Screen saver”. 3. Select “Information”, or “Black”. Selecting "Information" displays time and status information. The display turns off when the handset is not used. 4. Press "Back". Brightness 1. Select “Display”. 2. Select “Brightness”. 3. Select “Normal” or “Power save”. 4. Press "Back". Contrast 1. Select “Display”. 2. Select “Contrast”. 3.
Navigate the Menu Set the Date Format 1. Select “Time & Date”. 2. Press "Select". 3. Select “Date format”. 4. Press "Select". The date formats include: • DD MMM YY, for example 30 Jan 11 • MMM DD YYYY, for example Jan 30 2011 • YYYY-MM-DD, for example 2011-01-30 (ISO 8601) • MM/DD/YYYY, for example. 01/30/2011 (also called US) • DD/MM/YYYY, for example 10/01/2011 (also called Europe) • DD-MM-YYYY, for example 30-01-2011 • DD.MM.YYYY, for example. 30.01.2011 5.
5624 Wireless Handset User Guide Answering Behavior 1. Select "Answering behaviour". 2. Select "Automatically", "Loudspeaking", or "Quick answer". At Quick answer, the call is connected by lifting the handset out of the charger. 3. Press "Change" to change the setting. The check box will be selected. 4. Press "Back" to save the setting. 5. To optionally remove the setting, press "Change". The check box will be cleared. Change Text Size for Messages 1. Select "Messages". 2. Select "Text size Normal".
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive. If you cannot resolve the issue contact your system administrator. If others are experiencing similar problems there may be a system error. Operational Problems Fault Probable cause Action or comment No display The battery level is low or the handset is defective. Charge the battery or contact the system administrator.
5624 Wireless Handset User Guide Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range but there are no access rights. Switch off the handset and then switch it on again or contact your system administrator. No System. The handset beeps once a minute (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the beeps). The handset is out of coverage or handset is defective.
Troubleshooting Display shows Probable cause Action or comment Not allowed 1) The handset that has shared phone functionality enabled cannot be logged in because another handset/user is using the extension. 1) Log out the handset that uses the extension. Note: If you require a password (AC code) to log in a handset and the handset is logged in, you can log in a second handset. The first logged in handset will automatically be logged out. 3) Make sure you have entered the correct password.
5624 Wireless Handset User Guide Operation Notice Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area You can only use the handset in the area that is covered by your system. Outside this area you will loose contact with the system. The signal strength icon will be low and “Searching” will appear.
Maintenance Maintenance Maintenance of Batteries Battery Warnings The "Low battery" icon appears when the battery has 10% or less remaining capacity. In addition; a warning signal sounds every minute, the LED flashes orange, and the dialog window shows "Battery low". "Charge now" appears. The "Empty battery" icon flashes when the battery has 5% or less remaining capacity. In addition; a warning signal sounds every second, the LED flashes red, and the dialog window "Battery empty. Shutting down." appears.
5624 Wireless Handset User Guide Figure 10: Easy Replaceable Battery - Unlock the Lid and Remove the Battery Easy Replacement of Handset Easy replacement can be used if a handset needs to be replaced. The easy replacement procedure is done via the handset display and the 5624 Programmer, or the rack charger. The following settings are replaced during easy replacement: • registration • User parameters (including User ID) • Contacts • The extension number is assigned to the new handset.
Maintenance Easy Replacement Procedure During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same LED indications. This means that if the old handset has a broken display, the LED indications on the charger and on the handset can be used to follow the replacement procedure. Before and after easy replacement, the LEDs may have different LED indications. For more details, see the Mitel 5624 Wireless Handset Configuration Guide.
5624 Wireless Handset User Guide 1 On the new handset, press and hold Note: Do not release until you are instructed to do so. 2 Put the new handset in the charger. 3 When the text "Start phone replacement?" appears, release . Press "Yes" (left soft key). The text "Follow the instructions. Each step can take several minutes." appears. Press "OK"(left soft key). 4, 5 When the text "Please insert old phone in charger" appears, replace the new handset with the old handset.
Maintenance Attach the Hinge-type Clip Attach the hinge-type belt clip as shown in the illustration below. Figure 12: Screw the Hinge-type Clip into Position Attach the Swivel-type Clip Attach the swivel-type belt clip as shown in the illustration below.
5624 Wireless Handset User Guide Figure 13: Screw the Swivel-type Clip into Position Attach a Cover without a Clip Attach the enclosed cover as shown in the illustration below when no clip is to be used.
Index Index NUMERICS L LED indications 74 Loudspeaker 3 Loudspeaking 8, 19 3rd party 10 M A Antenna 3 B Battery 3, 71 low battery 8, 71 Menu tabs 9 Message new message 8, 27 old message 8 voice message 8 Microphone 3 Mute button 11 C C (Clear) button 11 Call info 10 Call service 10 Calling answered call 9 call a number from the call list 17 dial a number 17 missed call 9 outgoing call 9 quick call by a name in the phonebook 17–18 Case 3 Centralized phonebook 59 Chemical resistance 7 Clip 3 N Navigat
