MITEL 3000 Communications System (CS) Sales Guide
Table of Contents Company Overview ................................................................. 2 Mitel 3000 Communications System Overview ........................ 3 Phones and Features Mitel 4110 Telephone .......................................................... 4 Mitel 4120 Telephone .......................................................... 5 Mitel 5120 IP Phone ............................................................ 6 Mitel 5110 Softphone .......................................
Street Address: City: State: Zip Code: Phone Number: Fax Number: Website: 1016 West Geneva Tempe Arizona 85282 (800) 411-6655 (480) 784-4393 www.mitel.
Mitel 3000 Communications System Overview The Mitel 3000 Communications System product line has proven to be a great addition to the Mitel product family. The Mitel 3000 is designed for small commercial and residential applications. Mitel 3000 is a sophisticated, easy-to-use communications system that offers rich system features such as voice mail, account codes, automated attendant, conference and speed dial—enabling you to project a large company image in the small business market.
Phones and Features Mitel 4110 Telephone 8-button System Phone Part Number: LR5829.
Mitel 4120 Telephone 16-Button Phone Part Number: 51013710 Speaker and light Mute key Volume keys Call ringing light and message waiting indicator 4 function keys, hold, programming message retrieval, speed dial lists Handset 6 display keys Programmable keys Data port Scroll / edit keys Headset connection Numeric key pad Mitel DSS Console Clear key This Mitel 3000 digital feature phone includes a large easy to use display allowing the user to navigate the powerful features of the system.
Mitel 5120 IP Phone IP-based Phone Part Number: LR5992.06200 4 display keys Mute key Volume keys 4 Scroll keys Handset Hold key Speaker Clear key Data port Headset connection Programmable keys Numeric key pad 4 function keys, programming message retrieval, divert, mute The Mitel 5120 IP Phone is what the remote worker has been waiting for! Whether working from home or a small branch office, the IP-based system phone offers flexibility without compromising functionality or professional image.
Mitel 5110 Softphone Part Number: see Unified Communications Backlit display Ring / message indicator Volume, speaker mute controls Fixed key functions Handset Handsfree speaker Programmable keys Navigation page Headset connection Numeric key pad Programmable feature keys and softkeys The Mitel 5110 Softphone is an IP extension on your PC / laptop.
Broadband Module Part Number: 51012941 Optional module provides multi-user high-speed Internet access as well as VoIP (Voice over IP) connectivity for up to 12 remote extensions. It also supports Unified Messaging, Click to Dial and the 5110 Softphone and provides a LAN (Local Area Network) allowing users to network PCs and share printers and resources within the office.
INT 1400 4-Button Cordless Phone* Part Number: 618.4015 The INT 1400 4-button cordless phone is a great add-on to the Mitel 3000 Communications System. A digitally integrated cordless phone, the INT 1400 offers unparalleled range and channel separation, providing superior voice communication, performance and security.
Configure the Mitel 3000 Communications System in 4 Easy Steps! ® 1 Start with the base Mitel 3000 2x8 Package (p/n: 52002411) (Includes one base CCU, one CO Line Module and two Mitel 4110 Telephones) 2 Determine number of lines and extensions you’ll need for phones AND analog devices* (*Note: Extension ports are required for External Music-On-Hold, External Paging Equipment, Door Phone and analog devices including conference phones, fax, etc. Increase number of extensions by one for each.
Mitel 3000 ® Communications System (CS) A CO Line Module • Each card provides 2 CO Lines B p/n: LR5811.06200 4 Ports Module • Each module provides connections for 4 CO lines and 8 extensions p/n: LR5801.06200 C Expansion Backplane • Required for expansion beyond base unit p/n: LR5817.06200 Select additional phones (Base package already includes 2 8-button system phones!) Mitel 4110 Telephone – 8-button Phone • Eight programmable buttons, no backlit display p/n: LR5829.
Unified Communications* Part Number: 51013044 (4-Pack), 51013045 (8-Pack), 51013046 (12-Pack) Streamline your business communications with Click to Dial and the Mitel 5110 Softphone. Click to Dial Click to Dial enables complete call management from your PC. Users can integrate all directories into one easy-to-use system and manage this from one place. Users can also see a complete list of missed calls, dialed calls and received calls with the option of adding call notes.
Unified Messaging Unified Messaging is a system wide feature that requires a broadband module (Part Number: 51012941). You can access voice mail and email together from one single device. Voice mails appear as .wav files in customer’s inbox with automatic read and delete synchronization* between email and the phone.
Voice Mail Module Part Number: LR5807.06200, LR5807.06210, LR5807.06220 The Voice Mail Module can be added to the Mitel 3000 Communications System at the time of installation or as a future enhancement. Voice mail includes day / night auto attendant, customizable courtesy service, 83 mailboxes, Record-A-Call, Remote Message Notification and more. Phone users can change greetings, passwords and even monitor / screen messages as they are being left by callers.
Mitel DSS Console (Direct Station Select) Part Number: LR5836.06200 The DSS Console makes it easy for users to immediately determine real-time phone status of other users in the business environment.
Frequently Asked Questions Q: What type of phones can be used on the Mitel 3000 Communications System? A: The Mitel 3000 supports digital, single-line,VoIP telephones and VoIP softphones. . Q: What types of phones does the Mitel 3000 Communications System have? A: There are four system phones available for the Mitel 3000: the Mitel 4110 Telephone, Mitel 4120 Telephone, Mitel 5120 IP Phone and INT 1400 – 4 button cordless phone.
Q: Can a phone be forwarded to an outside line or pager? A: A phone can be forwarded to an outside line but not to a pager. Q: What colors are the LED’s on the 4110 Telephone and 4120 Telephones? A: The LED’s can be green or red. A green light will light to indicate the user’s call is in progress or on hold. The red LED’s indicate other user’s phones in use. Q: Does the Mitel 3000 Communications System support Caller ID? A: Yes.
Q: Is there a door phone option? A: Yes. There is an optional door phone. This has a button which, when pressed, rings at programmed extensions and has a microphone / speaker for communication. The system also has a door strike relay output which can be used to operate a door strike mechanism (which can be purchased separately and installed by a qualified electrician). The system is optimized for one door phone, however two door phones may be connected to the system by sharing the extension port (ext.
Q: Can the IP-based system phone be connected to the system through a dial up internet connection? A: No. The IP-based system phone must be connected to a high speed Internet connection such as cable or DSL.
System Features • Account Codes (Forced / Optional) • Hot Line • Alternative Routing • Internal Music-On-Hold • Analog Device Support • Language (Prompts can be changed to French or Spanish) • Background Music (External MOH) • Call Barge • Least-Cost Routing (LCR) • Caller ID Store • Long Line Extensions • Call Routing • Paging (Digital Telephones; Internal External and Meet Me Page) • Central Bell • Class of Service • Paired Extensions • Port Swapping • Courtesy Service • Station
1016 West Geneva • Tempe, AZ 85282 (480) 858-9600 • www.mitel.com Some features and applications mentioned may require a future release and are not available in the initial release. Future product releases and applications are subject to availability and cost. Specifications are subject to change without notice. Some features may require additional hardware and/or specific software. Copyright 2009. Mitel, Incorporated.