NetLink e340/i640 Wireless Telephone Mitel Networks 3300 ICP/SX-200 ICP with Mitel Networks 5220 IP Phone emulation Setup and Administration Part Number: 72-1084-02 Issue B
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation NOTICE SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone M itel Networks ICP and 5220 IP Phone emulation Table of Contents 1. ABOUT THIS DOCUMENT 1.1 Contacting SpectraLink 4 1.2 Icons and Conventions 4 2. SPECTRALINK E340/I640 WIRELESS TELEPHONE OVERVIEW 5 2.1 Quick Start Guide 6 2.2 System Diagram 7 2.3 System Components 8 3. THE NETLINK E340/I640 WIRELESS TELEPHONE 10 3.1 Specifications 10 3.2 The Display 11 4.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 1. About This Document This document explains how to configure and maintain the SpectraLink e340/i640 Wireless Telephone within the Mitel Networks 3300 and SX-200 Integrated Communications Platform (ICP). 1.1 Contacting SpectraLink SpectraLink wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 2. SpectraLink e340/i640 Wireless Telephone Overview The SpectraLink e340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems. The Wireless Telephone operates over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 2.1 Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11b wireless access points (APs) listed on the NetLink Wireless Telephone Access Point Compatibility matrix. 2. A TFTP Server must be available on the network in order to load the appropriate software into the Wireless Telephones.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 2.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 2.3 • • System Components NetLink e340 Wireless Telephone – The NetLink e340 Wireless Telephone is a lightweight, durable handset specifically designed for mobile workplace use within a facility using the supported Mitel Networks IP telephony system and 802.11b APs in a wireless LAN.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Access points must utilize SpectraLink Voice Priority (SVP). Contact SpectraLink, or a certified SpectraLink distributor, for information about APs that support SVP. • Ethernet Switch – interconnects multiple network devices, including the NetLink SVP Server, the supported Mitel Networks IP telephony system, Mitel Networks IP Phones and the access points.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 3. The NetLink e340/i640 Wireless Telephone NetLink e340 Wireless Telephone 3.1 NetLink i640 Wireless Telephone Specifications Radio frequency Transmission type Transmit data rate Radio QoS Wireless security FCC certification 2.4000 – 2.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 3.2 The Display Alphanumeric Display information provided by the supported Mitel Networks VoIP solution when the Wireless Telephone is off-hook will be passed directly to the Wireless Telephone display. The Wireless Telephone will display up to 18 characters of each line.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 4. NetLink e340/i640 Wireless Telephone Configuration The NetLink e340/i640 Wireless Telephones should be provisioned in the supported Mitel Networks VoIP solution in the same manner as the Mitel Networks 5220 Internet Telephones.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Alphanumeric String Entry 1. Press the first digit/letter. The digit displays. Press the key again to scroll through the letters associated with that key. Example: if you press 2 repeatedly, you will see 2, A, B, and C, a, b, and c. The following table shows which key will allow you to enter non-numeric characters or other characters not represented on the keypad.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation The following table lists the Admin Menu items. Detailed descriptions of each item appear below the table.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation IP Address There are two modes in which the Wireless Telephone can operate: DHCP enabled or Static IP. Select the mode for operation from the IP Address menu: * Use DHCP: will use Dynamic Host Configuration Protocol to assign an IP Address each time the Wireless Telephone is turned on.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation administrator for the proper settings for your network. Note that the Wireless Telephones cannot “roam” across subnets, since they cannot change their IP Address while operational. Ensure that all your access points are attached to the same subnet for proper operation.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation more information on this mode. Regulatory Domain The Regulatory Domain will default to North America on the Wireless Telephone display. FCC requirements dictate that the menu for changing the domain be available by password, which in our case is the LINE key. To change the domain, press LINE and then enter the digits that represent the site’s domain.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation characters. (Use the 2 and 3 keys to access hexadecimal digits A-F, use the Right Arrow key to advance to the next digit, and the Left Arrow key to backspace.) For 40-bit keys you will need to enter 10 digits, for 128-bit keys you will need to enter 26 digits. The display will scroll as needed. Rotation Secret: This is used for proprietary WEP key rotation.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 4.2 User-defined Preferences The following user-defined preferences are also covered in the NetLink e340/i640 Wireless Telephone user guide. The system administrator can refer to this list for more information about customizing Wireless Telephone settings.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Noise Mode: provides options that describe the noise level in your environment. Selecting the correct option will adjust the Wireless Telephone to account for background noise. Select Normal: for most office environments; High: for moderate background noise; or Severe: for extremely noisy conditions.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 5. License Management The NetLink e340/i640 Wireless Telephone system supports a number of different IP protocol integrations. All NetLink e340/i640 series Wireless Telephones are shipped from SpectraLink with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP server.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 6. Power cycle the Wireless Telephone. 7. The MiNET code will now download to the handset. The status bar will increment fully across the display for each function that is being performed in the download process. Upon completion of the update process, the handset will re-boot with the new firmware. 8.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 6. Mitel Networks VoIP Integration Factors This section describes the mapping between the emulated Mitel Networks 5220 IP Phone and the NetLink e340/i640 Wireless Telephone. Voice Messaging Access Voicemail access is obtained through the Message key which is assigned on the Wireless Telephone to FCN + 3.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation DNS Domain Name System (DNS), an industry-standard protocol, locates computers on an IPbased network. IP networks rely on number-based addresses to move information on the network. However, users are better at remembering friendly names than number-based addresses, so, it is necessary to translate user-friendly names into addresses that the network can recognize.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 7.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the Wireless Telephone.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 7.2 Feature Access In its standby state, the Wireless Telephone displays the extension assigned to this Wireless Telephone. The active state is initiated by pressing either the Start Call key or the MENU key.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Menu Display: The softkey labels on the Wireless Telephone are truncated to 4 characters. The complete text for each softkey may be displayed by pressing the MENU key from the standby state. The shortcut key assigned to the softkey feature and the complete text for each of the softkeys displays.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 8. Testing a Wireless Telephone Verify proper registration and operation of each Wireless Telephone by performing the following tests on each Wireless Telephone in an active wireless area. 1. Power on the Wireless Telephone by pressing Power On. You will see a series of messages displayed as the Wireless Telephone acquires the system.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 9. Certifying the NetLink e340/i640 Wireless Telephones Conduct a preliminary Site Survey Mode test according to the directions given below. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation • XXX1 through XXX4 are the last four digits of the access points’ MAC address. The primary access point (the access point which had the strongest signal to this Wireless Telephone) displays first, followed by the three access points with the next strongest signals. • YY is the power level in dBm at which this Wireless Telephone heard the associated access point.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation • 1b2b5b11b is an example of the data rate that may be displayed Walk around the site to determine supported data rates, one AP at a time. In any location you may use the Right Arrow key to display the second best AP, arrow again to the third best, and so on to the fourth best. The Left Arrow key steps you back to the first best. Each data rate (1,2,5.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 10. Software Maintenance The NetLink e340/i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the Wireless Telephones can be displayed during power on by holding down the Power On key.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Wireless Telephone is attempting to download from a TFTP Server that is busy downloading other phones and refusing additional downloads.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 11. Troubleshooting Wireless Telephone Problems Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display incorrect data. When using and troubleshooting Wireless Telephones, consider the following problem sources to determine the best method of approaching any specific situation. 11.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation 11.3 Wireless Telephone Status Messages Wireless Telephone status messages provide information about the NetLink e340/i640 Wireless Telephone's communication with the AP and host telephone system. The following table summarizes the status messages, in alphabetical order.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Message CRC Code Error Description The software which has been TFTP downloaded has a bad redundancy code check. Action Try the download again, it is possible the software was corrupted during download. If the error repeats, check that the download image on the TFTP server is not corrupted.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Message DO NOT POWER OFF Description The Wireless Telephone is in a critical section of the software update. Action None. Do not remove the battery or attempt to power off the phone while this is displayed. Doing so may require the phone to be returned to SpectraLink to be recovered.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Message Description Action No SVP IP The Wireless Telephone is configured for “static IP” (as opposed to “use DHCP”) and no valid NetLink SVP Server address has been entered. Enter a valid NetLink SVP server IP Address in the configuration setting or change to “use DHCP.” No SVP Response The NetLink SVP Server is not responding to requests from the Wireless Telephone.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Message Description Action Press End Call Your call has ended. Press the Power Off / End Call key to return to standby mode. Restart Command The Wireless Telephone received a restart command from the supported Mitel Networks VoIP solution. None. The Wireless Telephone will automatically restart in a few seconds.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Message Description Action Waiting… Wireless Telephone has attempted some operation several times and failed. None. The Wireless Telephone is waiting for a specified period of time before attempting that operation again. Watchdog Timeout The Wireless Telephone failed to hear from the supported Mitel Networks VoIP solution within the watchdog timeout interval.
SpectraLink Corporation Setup and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks ICP and 5220 IP Phone emulation Index Access point Out of range, 35 Coverage, 32 Preferences, user-defined, 19 Coverage test, 30 Push-to-talk, 20 Overlap, 32 Regulatory Domain, 16 Access point, description, 8 Restore Defaults, 16 Automatic Learn, 15 Ring type, 19 Capacity, 35 Signal strength, 30 Channel number, 31 Site Certification, 30 Checking code, 33 Site Survey, 16, 30 Coverage test,
