ServiceLink Manual

Chapter 1. Welcome to your SME Server V5 with ServiceLink
1.4.1. ServiceLink
With the release of SME Server V5 with ServiceLink, Mitel Networks Corporation is also introducing ServiceLink, a suite of
network-delivered services that extend the functionality of the server. These include:
24x7 Alerts and Reporting - Provides round-the-clock monitoring of your SME Server V5 with ServiceLink and your Internet
connection alerting you or your Authorized Partner when there are problems, and compiling monthly performance reports.
Virus Protection - Automates the downloading and installation of up-to-date virus pattern files and ensures that all e-mail
messages and attachments are scanned for the latest known threats.
Guaranteed E-mail - Should your Internet connection fail for any reason, mail destined for your server will be held by our
Network Operations Center (NOC) until such time as it can be delivered successfully.
DNS Services - Allows users to publish up-to-date DNS records via the Mitel Networks NOC, ensuring that their domain name
remains accessible to the world.
IPSEC VPN Service - Provides a fast, easy way of linking multiple servers together into a larger network using the secure IPSEC
standard.
Each of the services is described in more detail in the chapter entitled "ServiceLink".
1.4.2. Blades
SME Server V5 with ServiceLink introduces support for blades, a new way of customizing your server. Blades allow you to easily
install or remove software modules via the server manager. The section in the Administration chapter on "Blades", describes this
feature.
1.4.3. Administration
New manager panel for viewing log files - allows you to easily view system log files and filter for specific information.
Private server and gateway mode - this new server operation mode allows you to use the server’s gateway functionality but not
publish any public services.
Hostnames and addresses panel - provides more options in the configuration of DNS and host entries.
Ability to disable user accounts - you can now disable, but not delete, a user account to temporarily restrict access to that account.
server manager interface - the web-based server manager has been refreshed with a cleaner look.
Secure access to server manager - you can now connect to the server manager using the secure HTTPS protocol.
New URL for server manager - The URL is now http://www.domainname.xxx/server-manager instead of
http://www.domainname.xxx/e-smith-manager.
New URL for setting user passwords - The URL is now http://www.domainname.xxx/user-password instead of
http://www.domainname.xxx/e-smith-password.
Ability to verify desktop backups - you can now check the integrity of a backup to your desktop.
8