Specifications

Configuration and Maintenance Manual

Configure the Mitel 5000 CP

When the system platform you are using is the Mitel 5000 Communications Platform (CP),

configure it first before you enter the Server Configuration information in MCA. Configure

extensions in the Mitel 5000 Database Programming as 86xx ports, and then set the

communication link to allow the system to communicate and operate with the MCA product

installed on the MAS server. For additional Database Programming information, refer to the

Mitel 5000 CP Features and Programming Guide, part number 580.8006.

Configure the Mitel 5000 as follows:

• Create IP Devices for 86xx Ports, below

• Configure Phone Settings, below

• Create a Hunt Group, below

• Enable OAI Connection on page 27

Create IP Devices for 86xx Ports

Create IP devices (phones) on the Mitel 5000 to allow communication between the system and

MCA. These IP devices are configured as 86xx conference ports.

Create IP devices and configure them as follows:

• Type the starting extension number, and then choose the number of devices to create. The

number of devices you create is equal to the number of MCA ports licensed.

• For each extension, set the MAC address to FF:FF:FF:FX:XX:XX, FF:FF:FF:FF:XX:XX, or

FF:FF:FF:FF:FX:XX where X represents the digits of the extension number.

Configure Phone Settings

After the IP devices are created for the conferencing extensions, the settings for each device

(phone) must be configured on the Mitel 5000. Create a call configuration for the MCA devices,

and then configure the settings.

Create a new call configuration for the conference extensions (see Create IP Devices for 86xx

Ports on page 26), and then set DTMF Encoding Setting to RFC 2833. For an installation in

the United Kingdom (UK), set Speech Encoding Setting to G 7.11 Mu-Law.

Configure the phone settings (Flags) as follows for each of the conference extensions you

created:

• Handsfree On/Off: set to No.

• Ring Intercom Always On/Off: Set to Yes.

• Headset On/Off. Set to Yes

• Transfer to Connect Allowed. Set to Yes.