Specifications

Configuration and Maintenance Manual

Configure the Inter-Tel Axxess System Platform

If the system platform you are using is the Inter-Tel Axxess system (v11.0 or later), configure

it first before entering the Server Configuration information in MCA. Configure extensions in

the Inter-Tel Axxess Database Programming as IPRC ports, and then set the communication

link to allow the system to communicate and operate with the MCA product installed on the

MAS server. For additional Database Programming information, refer to the latest Inter-Tel

Axxess Installation and Maintenance Manual, part number 580.8000.

Configure the Inter-Tel Axxess as follows:

• Add IPRC and Create IP Devices, below

• Configure IP Station Settings, below

• Create a Hunt Group on page 28

• Enable OAI Connection on page 29

Add IPRC and Create IP Devices

Add an Internet Protocol Resource Card (IPRC), and then create IP devices (phones) on the

Inter-Tel Axxess to allow communication between the system and MCA. These IP phones are

configured as the SIP conference ports.

After you add the IPRC, create IP phones associated with it. For each device you create, change

the MAC address to FF:FF:FF:FX:XX:XX where X:XX:XX represents the extension number.

Configure IP Station Settings

After the IP devices are created for the conferencing extensions, the settings for each device

(IP phone) must be configured on the Inter-Tel Axxess system. Create a call configuration for

the MCA IP devices, and then configure the IP device settings.

Create a new call configuration for the conference extensions (see Add IPRC and Create IP

Devices on page 28), and then set DTMF Encoding Setting to RFC 2833.

Configure the phone settings (Flags) as follows for each of the conference extensions you

created:

• Handsfree On/Off: set to No.

• Ring Intercom Always On/Off: Set to Yes.

Create a Hunt Group

After the IP devices are created and configured to communicate with MCA, you need to create

a hunt group and add the IP phone extensions to it. The hunt group extension is the number

you enter for the dial-in number in System Options (see page 38).