Specifications

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Server Reporting
Reports are available on MCA that allow you to view call activity, VoIP utilization, scheduled
conferences, system alerts, and install history.
Call Activity Report
You can view daily usage statistics to track MCA usage and system conferencing information.
See Generating a Call Activity Report on page 60 for information about viewing user-specific
call activity reports.
To view activity reports:
1. From the MCA administrator page, click Call Activity Reports in the navigation pane. The
Call Activity Report page opens.
2. Do one of the following to determine a date range for the report you want to create:
• Select a value from the Date Range list.
- Today: Today's date.
- Yesterday: Yesterday's date.
- This Week: Sunday of the current week through today's date.
- Last Week: Sunday of last week through the Saturday of last week.
- This Month: First day of the month through today's date.
- Last Month: First day of last month through the last day of last month.
Note: The time information in reports is based on the local time zone where the MCA
server is located, not the location of the computer where the reports are generated.