Specifications

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Table 15: Microsoft Outlook Already Has a Default Form
Problem or Error Probable Cause Corrective Action
The user has an existing tab
for an appointment form
(such as “Web
Conferencing”) and they run
the Outlook Form install. A
new form is not installed for
Collaboration.
The installation makes the
form available, but the install
does not force a new tab to
appear in Outlook.
The corrective action will help only if the
previous Outlook form is part of a different
software application.
If the existing default Outlook form belongs to
the previous version of MCA, the default form
must be removed before the new form can be
installed.
Follow these steps:
open the Outlook Calendar Appointment
--> “Tools” Menu
--> “Forms” Option
--> “Choose Form” Option
--> Look in “Calendar”
--> Select “Collaborate”
When you choose “Collaborate,” it replaces your
“Web Conferencing” appointment form/tab.