Specifications

Applications
79
Distribution List, Broadcast
Message
Distribution lists can be set up for global (system-wide) use to make it easier to
send messages to a group of people. Users can also set up distribution lists for
their personal use.
The system provides forty-nine programmable global lists numbered 001 to 049.
A fiftieth list (the Broadcast list) numbered 000 contains all programmed
extension-type mailboxes. The system creates the list automatically; it cannot be
modified. All mailbox owners can use the global lists but only the administrator
can change the programmable ones. Personal distribution lists are numbered
050 to 059.
Global distribution lists can be created and managed by telephone or via CDE.
Personal lists can be created and managed by telephone only - see the Voice
Mail User Guide for details.
New mailbox Tutorial The system guides the user through the steps required for initial configuration of
mailbox, including specification of a (non-default) passcode and recording of a
personal greeting and name.
Mailbox Types The following mailbox types are available:
Extension - the auto-attendant transfers a caller to the mailbox’s associated
extension. If the called party is busy or does not answer, the caller is prompted
to leave a message in the mailbox. The extension mailbox may be linked to other
mailboxes for transfer only (dual mailboxes). This permits the caller to transfer to
other mailboxes in the same department.
Message-Only - the auto-attendant does not attempt a transfer but immediately
prompts the caller to leave a message in the mailbox.
Transfer-Only - the auto-attendant transfers a caller to the mailbox’s associated
extension but does not take a message if the called party is busy or does not
answer.
MENU (Menu Tree) - allows you to set up a hierarchical menu structure for MLAA
operation.
Information-Only - the auto-attendant only plays the mailbox greeting; no
transfer or prompt to leave a message occurs.
Administrator - for accessing administrative functions such as greetings
recording.
The Hospitality Features provide two types of mailboxes for hotel/motel
applications: guest mailbox and front desk mailbox.
A guest mailbox provides a guest with basic voice mail functionality. A front desk
mailbox allows the front desk attendant to administer the guest mailboxes.
Property Management
System (PMS)
A Voice Mail feature that allows the hospitality industry to connect their Hotel
PMS systems to the voice mail application via a serial interface. This serial
connection allows the PMS to notify voice mail when a user checks in or checks
out. Based on this information the voice mail system either checks in or out a
mailbox for the guest.
Softkey Integration Users with Mitel telephones can press softkeys instead of dialing codes to select
Mitel Express Messenger menu options. For example, to listen to message, a
user can press the Play Message softkey instead of dialing the digit 7.
Table 3: Voice Mail features (continued)
Feature Description
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