MITEL UC360 COLLABORATION POINT ADMINISTRATION AND USER GUIDE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents Chapter 1: Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 UC360 Product Variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 UC360 Collaboration Point - Audio and In-Room Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . 4 UC360 Collaboration Point - Remote Collaboration/Video Appliance . .
UC360 Administration and User Guide Placing a Conference Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Placing a Consultation Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Switching Between Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Muting a Conference Call . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Basic Rules on How Presentation Sharing Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Chapter 6: UC360 Configuration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Launching Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Advanced Settings . . . . . . . . . . . . . . . . .
UC360 Administration and User Guide Upgrade System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 SD Card Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 HTTP Server Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 HTTP Server Upgrade via MAS/MBG . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 INTRODUCTION
UC360 Administration and User Guide 2
Introduction Introduction Mitel's UC360™ Collaboration Point is an all-in-one multimedia collaboration appliance that provides multi-party audio and video conferencing, in-room presentation display, and remote collaboration for personal office meeting areas and conference rooms. The UC360 has a large 7-inch color multi-touch display screen. The LCD display has a resolution of 1024 x 600 and has a backlight with adjustable brightness.
UC360 Administration and User Guide UC360 Product Variants The UC360 Collaboration Point comes in two product variants in Release 1.0. The features of each variant are described below.
Introduction About This Document This document contains the following information: • a general description of the UC360 Collaboration Point, its interface, menu bars, and icons • additional user information not covered in the Quick Reference Card • detailed information on configuring the settings for the UC360 • information on configuring the settings in MCD Related Documentation See the following documents for more information on the UC360 Collaboration Point.
UC360 Administration and User Guide 6
CHAPTER 2 ABOUT THE UC360
UC360 Administration and User Guide 8
About the UC360 About the UC360 Read this chapter to learn more about the UC360 and how to use it.
UC360 Administration and User Guide Main Screen - Conference App The high-resolution touch screen and simple finger gestures make it easy to use the UC360. Function Keys Function Button Home Menu Press to ... Go to the Home screen Display the Menu bar.
About the UC360 Menu Bar When you press the Menu Menu Button button, the menu bar is displayed. Press to ... Share App Share a presentation on the conference room HDMI device and send it to remote conference participants App Open an application/presentation on the primary UC360 LCD screen Settings About Open the Settings menu Display information about the UC360 and the product variant, hardware and software version.
UC360 Administration and User Guide Status Bar The status bar at the top of the screen displays information about the UC360 and its network.
About the UC360 Customizing the UC360 Follow the procedures below to customize the UC360. Adjusting the In-Call Volume • Press the volume button during a call Note: The default setting for the In-call volume is restored after the call.
UC360 Administration and User Guide Using the Keyboard The on-screen keyboard appears automatically anytime you need to type. Use the keyboard to enter text, such as contact names and IP addresses. It is recommended that you can attach a physical keyboard and mouse to the UC360. The UC360 supports only one physical keyboard and mouse. See “External Keyboard - Supported Keys” on page 87 for information on the keys supported.
CHAPTER 3 CONFERENCE APP
UC360 Administration and User Guide 16
Conference App Introduction This chapter provides the following information on the Conference App: • “Making a Conference Call” on page 18 • “Making a Consultation Call” on page 19 • “Answering an Incoming Call” on page 21 • “Placing a Conference Call on Hold” on page 23 • “Placing a Consultation Call on Hold” on page 24 • “Switching Between Calls” on page 25 • “Muting a Conference Call” on page 25 • “Ending a Conference Call” on page 26 • “Ending a Consultation Call” on page 26 • “Clean
UC360 Administration and User Guide Making a Conference Call The version of the UC360 that you have determines the type of conference call you can make. You may want to prepare desktop sharing before your call. Audio with In-Room Presentation See “About Displaying and Sharing Presentations” on page 39 Video with Remote Collaboration See “Sharing Presentations” on page 40 See “About Displaying and Sharing Presentations” on page 39 Note: Only a single bridge is supported in a conference call.
Conference App Making a Consultation Call In addition to a conference call, the UC360 supports a separate independent call with one remote party. This is referred to as a consultation call. • Consultation calls are audio only. They cannot be video enabled. • There can be a maximum of one consultation call at a time, though up to two more consultation calls can be queued, depending on the number of available conference positions open.
UC360 Administration and User Guide Saucer Icon You make a consultation call by pressing the Saucer icon. It is the icon in the lower left of the Conference App main window. It is hidden until a call is made. In the example below, one call has already been made, so the Saucer icon is visible and contracted. When you receive an incoming call, the call appears on the call fly-out bar. Everything in the background of the Conference App is blurred and you can use only the controls on the call fly-out bar.
Conference App Answering an Incoming Call When a call comes into the UC360, you will hear ringing and see six blue LEDs light up in the light ring in a clockwise rotating pattern. An incoming call always appears on the call fly-out bar. Incoming callers cannot call directly into a conference. The first incoming call must be added directly to the conference. Your camera automatically turns on once you receive a call. You must turn your camera off if you don’t want to send your video.
UC360 Administration and User Guide About Incoming Calls 22 • The background darkens to draw attention to the incoming call in the foreground. You can still control the conference call. • The center of the Consultation icon shows the caller’s photo, if available, and a plus sign if there is room to add a caller to the conference. • To answer the first call, you must use the saucer icon directly to the conference.
Conference App Placing a Conference Call on Hold Hold allows you to put individual participants on hold in a conference.While participants are on hold, they can still talk to other participants in the conference. To put an individual caller on hold: • Tap Hold on the conference avatar for the individual participant When a conference participant is put on hold, the ring around the photo flashes red. In a video call, video is blocked in both directions.
UC360 Administration and User Guide Placing a Consultation Call on Hold To put a consultation caller on hold: • Tap Hold on the call fly-out bar When a consultation participant is put on hold, the ring around the photo flashes. You are re-connected to your conference call, if one exists. To retrieve the held call: After a short period of time, the call fly-out bar shrinks back to its contracted position on the left and continues to flash while on hold.
Conference App Switching Between Calls You can switch between your conference call and a consultation call. To switch between the conference call and a consultation call: • Tap the Consultation icon You are connected to the caller. The conference participants are still connected to each other and can see each other, if video-enabled. • To go back to the conference, touch anywhere outside the call fly-out bar.
UC360 Administration and User Guide Ending a Conference Call To end the entire conference call: • Press End Conference on the toolbar • Press Yes when prompted by the dialog "Terminate conference call including parties on hold?" To end a call with a single participant: • Press the End Button of that participant Ending a Consultation Call • 26 Press the End Button on the call fly-out bar
Conference App Cleaning Up after a Conference Call Use the Clean-up feature to remove any traces of activities performed during the conference call. This action preserves privacy and return the UC360 user interface to a clean default state. 1. Press Clean-up 2.
UC360 Administration and User Guide Additional Information You May Need to Know The following sections provide additional information on various features of the Conference Application. Audio Calls • A UC360 conference call consists of a four-way audio call in which the UC360 conference room and up to three remote parties can hear each other. The UC360 unit's audio devices consist of the hands-free speaker and 16 built-in beam forming microphones.
Conference App Conference Call Avatar Once a number is dialed, the conference party avatar enter the dialing state as illustrated below. • The animated blue rings around the photo indicate the dialing state. • The remote party's name and number are displayed. • If a photo of the called party is available from the contacts database, it is displayed. Otherwise, a grey background with an outline appears in place of the photo.
UC360 Administration and User Guide 30
CHAPTER 4 CONTACTS APP
UC360 Administration and User Guide 32
Contacts App About Contacts Contacts lets you easily access and search contacts in the corporate directory. The Contacts app automatically displays when you start a call. • Tap a phone The Contacts App is displayed.
UC360 Administration and User Guide Calling a Contact Once you tap a contact name, the following screen pops up. Task Action Call the contact Tap the number to call. Several may be listed: cell, work, home, pager.
Contacts App Searching for a Contact You can search first and last names in your Contacts. • Tap the search field. • Enter search criteria using the on-screen keyboard or external USB keyboard Names only match at the start of the word. You can enter a subset of the first and last name, and it will find all matches for that pattern, for example, David Smith, type "da sm" or "sm da".
UC360 Administration and User Guide Using the Dial Pad You can use the dial pad to call a number. • Tap The following screen is displayed. Task Action Enter a number Type the number on the dial pad Call the number Edit the number To exit dial pad 36 Tap on the dial pad (Some dial plans do not require this.
CHAPTER 5 DESKTOP APPS
UC360 Administration and User Guide 38
Desktop Apps About Displaying and Sharing Presentations You can display and share presentations using several methods: • Remote RDP — log onto your desktop and pull up the presentation using a mouse and keyboard. • USB or Micro SD Flash drive — put your presentation on a micro SD card or USB stick and plug it into the UC360 micro SD card slot or USB slot on the side of the UC360. Use the built-in Picsel® SmartOffice™ Suite to open up the presentation.
UC360 Administration and User Guide Sharing Presentations In a conference call, you can share a presentation in the room on the HDMI monitor and with the remote participants (if they are video-enabled). Before your conference call, turn on the camera and adjust it. This option is only available with Video with Remote Collaboration variant of the UC360. If you are using Windows 7, do the following: 1. Go to Control Panel --> System and Security --> System --> Remote Settings 2.
Desktop Apps The Launch App Shared Mode screen is displayed. You have the option of “Using Remote RDP” on page 42 or “Using SmartOffice” on page 45. See either of these topics for more information. Once your presentation is displayed, you have the option of toggling between your presentation/application and video. As well, your application can be interrupted by the following: an incoming call, when you make a call, or add a consultation call to the conference. Simply press to return to your application.
UC360 Administration and User Guide Using Remote RDP RDP stands for Remote Desktop Protocol. It is a proprietary protocol developed by Microsoft®, that provides a graphical interface to your computer. Remote (RDP) lets you access a Windows session on your PC or laptop remotely and see the files, programs, and resources exactly as you would if you were sitting at your desk, while you are using the UC360.
Desktop Apps Launching Your RDP Session When you tap the RDP icon on the Launch screen, the following screen is displayed: • Enter the hostname or IP Address of your computer in the first text box and press Connect. If using a PC name, ensure that you add the domain name after the name, for example, mycomputer.mitel.com. OR • If your computer’s IP Address has been preset by your administrator, press Connect for the Preset Remote Computer. Your Windows login screen is shown.
UC360 Administration and User Guide Note: When you are in a video call, you will no longer see your video participants. The desktop pre-empts any video images. They also cannot see you. Pre-Saved Remote Computer To make remote desktop access easier to use, you can save your computer’s IP address/host name to a USB flash drive. 1. Insert a flash drive into the UC360. 2. Tap 3. Press the RDP icon on the Launch App Shared Mode screen. 4.
Desktop Apps Using SmartOffice Picsel® SmartOffice™ suite provides access to MS Office applications, including PDF and Microsoft 97-2010 Word, Excel and Power Point file formats.You can use SmartOffice to access any of your presentations on a USB flash drive or SD card, as well as access to the Dropbox™ and Google® Docs.
UC360 Administration and User Guide Once you select SmartOffice, you will see the following splash screen Next, you will see a screen, similar to the one below, allowing you to use the SmartOffice browser to navigate to the document and application you need to use: Accessing Help on SmartOffice Click on the Help icon in the top menu bar to launch the Help document for full details on using the particular user interface for the application you are using in the SmartOffice.
Desktop Apps Basic Rules on How Presentation Sharing Works • You can share any application. Sharing means displaying the app on the UC360 primary screen, and on the HDMI device and transmitting it via video stream to all remote conference call participants who are video capable. (This is available on Video and Remote Collab variant only.) • Once you share your desktop/app, video images of participants are no longer available.
UC360 Administration and User Guide 48
CHAPTER 6 UC360 CONFIGURATION
UC360 Administration and User Guide 50
UC360 Configuration Introduction This chapter describes the following: • how to launch Settings and configure advanced settings for the UC360 - see “Launching Settings” on page 51 • how to configure MCD settings for the UC360 - “MCD Programming for the UC360” on page 76 Refer to the following documents for more information: • UC360 Installation Guide for instructions on physically connecting the UC360 Collaboration Point • UC360 Engineering Guidelines for information on various configuration setting
UC360 Administration and User Guide Advanced Settings 1. From the Settings menu, press Advanced. The following screen is displayed. 2. Enter the password. The default password is "admin". It is highly recommended that you use a different password. 3. Press OK The Advanced Settings screen is displayed.
UC360 Configuration You have the following choices: • Logout • System Settings • Display (see “Screen Saver” on page 74) • Applications • Storage • Language & Keyboard (see “Language Support” on page 75) • Date and Time • About phone If you forget the password, you can hold down the Back key for 5 seconds. This will launch a Mitel customized Factory Data Reset window which requires confirmation before resetting the phone to factory data defaults. See “Factory Reset” on page 73.
UC360 Administration and User Guide Configure System Settings 1. Press Settings 2. Press Advanced 3. Press System Settings You can set/adjust the following settings: • SIP Settings • Network Settings • LDAP/AD Settings • Dial Plan Settings • RDP Settings • History • Advanced Settings Password • Camera Settings • Country Variant • Backup Import/Export • Upgrade System S/W • Debug Settings • Reboot • Factory Reset You can press the HOME key Conference app.
UC360 Configuration SIP Settings Prerequisites • Before configuring SIP settings, ensure that MCD programming is competed. See “MCD Programming for the UC360” on page 76. • Obtain the SIP Server address name, User Name, and Login Name from the User and Device Configuration form. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press SIP Settings See the information below for the parameters to configure.
UC360 Administration and User Guide Media Under Media, set the following parameters: • Audio CODEC List — specify the preferred order for audio CODEC usage. Refer to the section on CODECs and bandwidth in the UC360 Engineering Guidelines for more information. - • If G.729a has been enabled, and you then enable and disable H.264, the G729a setting is still preserved even though it does not display in the Audio codec list. Video CODEC List — specify the preferred order for video CODEC usage.
UC360 Configuration Network Settings If installing the UC360 with a 3300/MCD, it may be easier to use static VLAN and QoS values by manually entering the information into the UC360 Network Settings menu rather than obtaining parameters via DHCP or other methods. However, if you choose to have a DHCP server provide these values to the UC360, it should be noted that the 3300/MCD DHCP server may not support a field for defining L2 and L3 QoS values for Multimedia Conferencing.
UC360 Administration and User Guide LDAP/AD Settings For corporate directory access, the UC360 will use LDAP. You can configure the LDAP Server Settings, LDAP Server updates, and the LDAP Translations Plan. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press LDAP/AD Settings LDAP Server Settings You can enter the following information below in order to login and retrieve the corporate directory list: 1. Select LDAP Server Settings 2.
UC360 Configuration LDAP Search Directory The LDAP Search directory field can be programmed using LDAP attributes to search for the specific directories or using wildcard * to search for all directories. See the examples below.
UC360 Administration and User Guide LDAP Translations Plan The translation plan appends dialing prefixes to phone numbers that are contained in the LDAP/AD directory so that they can be directly dialed on the connected phone system. 1. Press LDAP/AD Settings 2. Press LDAP Translations Plan 3. Enter the rules for the LDAP Translations Plan The translation plan supports up to 5 different dialing prefixes for phone numbers listed in the Contacts (LDAP/AD) directory.
UC360 Configuration LDAP Server Updates This option allows the UC360 to get contacts list updates from Active Directory. You have the following choices to get the updates. Get updates now • From the LDAP Server Updates menu, press Get updates now. The Contacts list will be updated right away. Schedule updates • From LDAP Server Updates menu, press Schedule updates. This allows you to schedule the date/time for getting updates automatically from Active Directory.
UC360 Administration and User Guide Dial Plan The Dial Plan settings feature speed Dial Pad dialing by initiating a call as soon as the entered number matches one of the administrator-specified rules. When no rules match, pressing the Call button starts the call. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press Dialing Plan 5. Enter the rules for the various dialing plans The dial plan settings supports up to 5 lines of rules that when matched initiates the call.
UC360 Configuration Note: The Dialing Plan does not restrict dialing, but facilitates dialing by eliminating the wait for the inter-digit time-out.
UC360 Administration and User Guide RDP Settings The RDP Settings allow you to set a Preset Remote Computer for UC360. This allows the user to press a Connect button and open the RDP session for the Preset computer. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Select RDP Settings 5. Enter the computer’s Hostname or IP Address 6. Press Close. See “Sharing Presentations” on page 40 for more information.
UC360 Configuration History This History setting allows you to enable or disable the Clear History prompt. It is highly recommended that the Clear History prompt be enabled in conference rooms. The Clear History prompt is disabled by default. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Select History 5.
UC360 Administration and User Guide Advanced Settings Password You need to enter a password to access Advanced Settings. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Select Advanced Settings Password A window opens allowing you to enter a new password. 5. Enter the new password. 6. Re-enter the password to confirm the password. 7. Select the option for Visible Password, if desired. 8. Press OK. The password must be between 4-10 characters in length and is case sensitive.
UC360 Configuration Camera Settings 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press Camera Settings The Network camera has the following settings: • Enabled - Allows the ethernet camera to be enabled or disabled. • IP Address/Host Name - This is the IP address (IPv4) or host name of the ethernet camera. The IP address may have previously been manually programmed into the ethernet camera or the camera may have obtained the address from a DHCP server.
UC360 Administration and User Guide For the Axis camera, if you have upgraded from pre-5.40 firmware to 5.40.9.2 or newer, you must do the following: • perform a factory restore on the camera and setup an ONVIF user for security • add the username and password to the UC360 Camera Settings Perform Factory Restore on Axis Camera 1. Go to the Axis camera’s IP address to access Camera Management. 2. Access the Setup Menu. 3. Go to System Options -> Maintenance. 4. Click Restore.
UC360 Configuration Country Variant The Country Variant option allows you to select a specific country or region in order to enable the progress tones for that country. 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press Country Variant 5. Select the country for which progress tone are required. The UC360 can be configured to generate country-specific call progress tones. Tone plans for the following counties and/or regions are supported.
UC360 Administration and User Guide Backup Import/Export To use the Backup Import/Export setting: 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press Backup Import/Export 5. Insert the SD card This option opens a new Export/Import Backup window. This window has two options: • You can export/save a backup of the current settings to a file on the SD card. • You can import/load an existing backup of settings from a file on the SD card.
UC360 Configuration Upgrade System Software You have several options for upgrading the system software as new software loads from Mitel become available: SD Card or HTTP. 1. Press Settings , then press Advanced 2. Press System Settings 3. Select Upgrade system S/W SD Card Upgrade The SD card must contain the file named upgrade.xml and the upgrade file package, typically named update.zip, in the top-level folder. Mitel will supply these files with each new software load. The upgrade.
UC360 Administration and User Guide Debug Settings 1. Press Settings 2. Press Advanced 3. Press System Settings 4. Press Debug Settings 5. Select Turn on/off debugging A screen is displayed with several options. You have the option of turning on/off debug logs, selecting options on the level of logging, and copying logs to an SD card. By default, debug logging is enabled. Warning is the default Logging Level and Kernel Messages are also enabled.
UC360 Configuration Factory Reset 1. Press System Settings 2. Select Factory Reset You will be able to cancel out of the window or confirm that the UC360 will have all the settings return to the factory defaults, including the password. The following items will be included.
UC360 Administration and User Guide Screen Saver To access the Screen Saver settings: 1. Press Settings, then press Advanced 2. Press Display You can configure the Screen Saver timeout interval by selecting one of the mutually exclusive radio button options: 15 seconds, 30 seconds, 1 minute, 2 minutes, 10 minutes and 30 minutes. The default timeout is 2 minutes. The screen will timeout if the phone is continuously idle for the time-out period that was configured.
UC360 Configuration Language Support To access the Language Support settings: 1. Press Settings, then press Advanced 2. Press Language & keyboard 3. Press Select language You can select a keyboard language independent from the displayed language. For example, the displayed language could be English but the keyboard language could be French. It is also possible to have multiple keyboard languages selected. The user swipes the spacebar key to switch the keyboard language.
UC360 Administration and User Guide MCD Programming for the UC360 This section describes the MCD settings for the UC360. Refer to the MCD System Administration Tool Online Help for detailed instructions on how to program SIP Device Capabilities on the MCD system.Only MCD certified technicians should be programming the UC360 on the MCD. The UC360 is a SIP device and can only be programmed on the MCD in Release 1.0. Licensing is also required on the MCD for the SIP Device.
UC360 Configuration User and Device Configuration 1. Configure the UC360 as an Endpoint on the MCD under the Profile tab. 2. Fill in the following fields: - Last Name: Enter the last name - First Name: Enter the first name - Number: The DN Number. This number should be the same as the one configured in “Login Name” under “SIP Settings” in the UC360.
UC360 Administration and User Guide SIP Service Selection 1. Select the Service Details tab under User and Device Configuration. 2. For the SIP Device Capabilities input an unused number from 1 to 60. (Default is 71) Caution: SIP Device Capabilities numbers greater than 60 are set by the system and cannot be changed by a user. SIP Device Capabilities 71 contains programming not suitable for the UC360.
UC360 Configuration Access and Authentication 1. Select the Access and Authentication tab under User and Device Configuration. 2. Enter a User PIN and re-enter the same PIN number in Confirm User Pin. This will be the same as the Login Password configured in the UC360 under SIP Settings.
UC360 Administration and User Guide Multiline Support In order to support the multi-line conference, you need to program the multi-call feature in the MCD. 80 1. Select the Keys tab under User and Device Configuration. 2. There must be at least four lines (prime + 3 others) so that the UC360 can support conference calls. The following fields must be programmed: - Label: Any string - Line Type: Multicall - Button Directory Number: Same as your DN - Ring Type: Ring.
UC360 Configuration SIP Device Capabilities You can find this form from View Alphabetically -> SIP Device Capabilities. 1. Select the SIP Device Capabilities form. 2. Select the number you programmed in SIP Service Selection. Please note that multiple UC360’s can use the same number configured in the form. In this example, 8 is used for the UC360. 3. Under the Basic Tab, enable Replace System based with Device based In-Call Features.
UC360 Administration and User Guide SDP Options 82 1. Select the SDP Options tab under SIP Device Capabilities. 2. Enable the following settings: - Allow Device to User Multiple Active M-Lines - Limit to one Offer/Answer per INVITE - Prevent the User of IP Address 0.0.0.0 in SDP Messages - Send Answer only after renegotiation is complete.
UC360 Configuration Signaling and Header Manipulation 1. Select the Signaling and Header Manipulation tab under SIP Device Capabilities. 2. Enable the following settings: - Allow Display Updates - User P-Asserted Identify Header Note: The remaining tabs under SIP Device Capabilities can be left at their default settings.
UC360 Administration and User Guide Distinctive Ring Tones For the Distinctive Ring Tones, the settings should be the following: Timers For the Timers, the settings should be the following: For the remaining tabs, leave them at default settings (i.e. nothing enabled).
APPENDIX A EXTERNAL KEYBOARD - SUPPORTED KEYS
UC360 Administration and User Guide 86
External Keyboard - supported keys External Keyboard - Supported Keys The external keyboard is an alternative for built-in soft keyboard. When the external keyboard is connected, the soft keyboard in most Android applications remains displayed - the user can use either keyboard to enter text. Not all keys or functions on the physical keyboard are supported. Some applications may support more keys or functions than others. See the table below for a list of the supported keys.
UC360 Administration and User Guide 88
APPENDIX B USING PISCEL SMARTOFFICE
UC360 Administration and User Guide 90
using piscel smartoffice Using Piscel SmartOffice SmartOffice supports the following applications: • File Browser • PDF Viewer • Word Viewer/Editor • Excel Spreadsheet Viewer/Editor • PowerPoint Presentation Editor/Viewer There are some restrictions with the current file type support for password protected files – only encrypted PDF files are supported.
UC360 Administration and User Guide Double tap a word to select it. The on-screen popup bar can be used to modify properties of the selected text, such as the font.Cut/Paste can be used to launch another popup menu to copy/cut/paste the selected text. You can save the document using one of the file icon options or by pressing the Back key to exit the editor. You will be offered an option to save or discard changes if there are any unsaved changes.