User's Manual Part 2

Chapter 13 Troubleshooting
BM2022w User’s Guide
207
2 Contact your ISP if the problem persists.
13.4 Reset the BM2022w to Its Factory Defaults
If you reset the BM2022w, you lose all of the changes you have made. The BM2022w re-loads its
default settings, and the password resets to 1234. You have to make all of your changes again.
You will lose all of your changes when you push the Reset button.
To reset the BM2022w,
1 Make sure the Power LED is on and not blinking.
2 Press and hold the Reset button for five to ten seconds. Release the Reset button when the
Power LED begins to blink. The default settings have been restored.
If the BM2022w restarts automatically, wait for the BM2022w to finish restarting, and log in to the
web configurator. The password is “1234”.
If the BM2022w does not restart automatically, disconnect and reconnect the BM2022w’s power.
Then, follow the directions above again.
13.4.1 Pop-up Windows, JavaScript and Java Permissions
Please see Appendix C on page 243.