User's Manual

You can find more information on the regional
availability of the Mercedes-Benz emergency
call system at http://www.mercedes-
benz.com/connect_ecall.
Conditions
Equipment requirements
You need:
R
a Bluetooth
®
-capable mobile phone which,
if possible, supports the MAP profile (Mes-
sage Access Profile) for sending text mes-
sages, or
R
if the vehicle is equipped with permanently
installed/SAP telephony, a SIM card or a
suitable mobile phone
Functional requirements
The vehicle has GPS reception.
Check the following:
R
COMAND Online is switched on
R
when using the Bluetooth
®
interface, the
mobile phone must be authorised for and
connected with COMAND Online, and log-
ged into a mobile phone network
Connecting a mobile phone (Y page 132)
Reconnecting the mobile phone automati-
cally (Y page 136)
If your vehicle is equipped with permanently
installed/SAP telephony, one of the following
conditions must be fulfilled:
R
in "telephone module with Bluetooth
®
(SAP
profile)", a SIM card has been entered and
is logged into the mobile phone network.
SAP (SIM Access Profile)
R
a suitable SAP-capable mobile phone is
connected to "telephone module with Blue-
tooth
®
(SAP profile)" via the SAP profile and
is logged into the mobile phone network.
i
SAP telephony is described in the sepa-
rate operating instructions.
i
If your vehicle is equipped with a mobile
phone bracket, the bracket should be inser-
ted and the mobile phone should be placed
in the bracket.
This provides you with the following advan-
tages:
R
the mobile phone is protected from any
mechanical damage in the event of an
accident.
R
the mobile phone remains charged.
R
in most cases, the transmitting and
receiving power of a mobile phone is bet-
ter if the mobile phone is placed in its
bracket.
If the mobile phone is connected, you see the
SOS READY display message in the basic tele-
phone menu in front of the name of the mobile
phone (Y page 167).
i
Further information on suitable mobile
phones can be obtained from a Mercedes-
Benz Service Centre or at http://
www.mercedes-benz.com/connect.
i Before using this function, make sure that
your mobile phone contract:
R
permits calls, text messages and roam-
ing from both your country of residence
and from abroad, and
R
that these functions have been activated
Automatic emergency call
!
If an emergency call has been made: pro-
vided the road and traffic conditions at the
accident site allow it, remain in the vehicle
until the voice connection with the operator
at the emergency call centre has been
established.
On the basis of the call, the operator can
decide whether it is necessary to deploy
rescue teams and/or the police to the acci-
dent site.
i
Depending on the severity of the acci-
dent, it can take between one and three
minutes until the operator can speak with
you.
Mercedes-Benz emergency call system
165
Telephone
Z