User Manual

20
BEFORE CALLING FOR SERVICE
Symptom
The power is not turned on.
The Door does not close.
The image is not printed.
The image is not be printed filling the
possible print area.
The image data is not transferred.
The personal computer does not recog-
nize this unit.
Check & Remedy
Is the power cord plug disconnected from the outlet?
→ Connect the power cord plug to the outlet firmly.
→ The protective circuit may be working. Turn off the power and wait for
about two minutes. Then turn on the power again.
Is the image data transferred?
→ Check the status.
Is the image data sent to this unit?
→ Make sure that the image data is sent to this unit.
Is the print paper or the ink ribbon used up?
→ Check them.
Is the ink cassette installed correctly?
→ Install the ink cassette correctly.
Is the printer driver set correctly?
→ Check the setting.
Is the input select switch set correctly?
→ Check the setting.
Is the same SCSI ID number allocated to other equipment?
→ Change the SCSI ID number.
Is the input select switch set correctly?
→ Check the setting.
INSTRUCTIONS FOR TRANSPORTATION
When transporting this unit for some reason such as repair, follow the instructions below.
Use the original packaging
The genuine package unit may not endure more than one round trip. If the unit is transported with the package
unit more than one round trip, it may not be guaranteed.
Purchase another package unit when transporting this unit again.
Pack the unit with all the accessories removed.
For the following symptoms, check the unit again before calling for service.
ERROR MESSAGES & COUNTERMEASURES