USER MANUAL
CONTENTS CONNECTION pg. 1. Introducing Wi-Fi Heat Pump Control 3 2. The Wi-Fi Connection Set Up 4 3. How to Access 7 4. How to Register 8 OPERATION 5. Wi-Fi Set Up Quick Reference Guide 9 6. Adding a Heat Pump 10 7. Controlling your Heat Pump 11 8. Editing your Heat Pump 13 9. Rules 14 10. Buildings 19 11. External Control 20 12. Your Account 21 SUPPORT 13. Support 22 14. Supported Hardware / Software 23 15. Safety Precautions 24 16.
1. INTRODUCING WI-FI HEAT PUMP CONTROL Mitsubishi Electric Wi-Fi Heat Pump Control is an award-winning cloud-based solution for controlling your Mitsubishi Electric Heat Pump/Air Conditioning system(s) via smartphone, tablet, or PC no matter where you are. Wi-Fi Heat Pump Control also continues to offer local operation when you are physically within the vicinity of the system you wish to manage, effectively replacing the need to use your traditional heat pump remote.
2. THE WI-FI CONNECTION SET UP Required Hardware to Connect to Wi-Fi Heat Pump Control Mitsubishi Electric Heat Pump/Air Conditioning System You will require a compatible Mitsubishi Electric system to connect to the Wi-Fi Heat Pump Control service. A full list of compatible models can be found in Section 14 of this manual. Compatible systems will require an unused CN105 terminal located within the indoor unit to which a compatible Mitsubishi Electric Wi-Fi Interface can be connected.
Router Overview Check Router Specifications Before Purchasing Does your broadband have good connectivity? Please refer to your router’s user manual to ensure it meets the minimum requirements as noted below, before purchasing a Mitsubishi Electric Wi-Fi Interface. Mitsubishi Electric has successfully tested the Edimax BR6428-NS for use with the Wi-Fi Heat Pump Control service.
Wi-Fi Interface Overview Current compatible Mitsubishi Electric Wi-Fi Interfaces: MAC-568IF-E, MAC-559IF-E and MAC-558IF-E. Reset Button The Mitsubishi Electric Wi-Fi Interface has a reset button if you wish to reset the device and make a new connection to your router. More information can be found in the Wi-Fi Interface Installation Guide which came with your Wi-Fi Interface, and is available to download on the Wi-Fi Control App.
3. HOW TO ACCESS WI-FI HEAT PUMP CONTROL App: Tablet or Smartphone Web Browser, Tablet or Smartphone Supported Devices Supported Mobile Devices / Web Browsers The Wi-Fi Heat Pump Control App is available for the latest mobile devices from all the main manufacturers (Samsung, Apple and Google). This includes Apple IOS and Android devices. A list of supported devices is shown in Section 14 within this user manual.
4. HOW TO REGISTER WI-FI HEAT PUMP CONTROL Register Account Please select “Register” to begin the user registration process. 1. Email/Password User Registration Step 1 is where you will need to provide personal and security information required to be able to use the service. Please note, only one user registration can be paired to an Wi-Fi Interface at one time.
5. WI-FI INTERFACE SET UP – QUICK REFERENCE GUIDE For more information on how to set up the Wi-Fi Interface please see the Installation Guide that came with your Wi-Fi Interface and is available to download from the Wi-Fi Control App under ‘Support’, or follow the ‘How to Setup’ instructions from the Wi-Fi Control App under ‘Support’. Below instructions are for MAC-568 only. Please see Installation Guide for MAC-558/559 Wi-Fi Interface Setup.
6. ADDING A HEAT PUMP MAC-568 MAC-558/559 Adding a Unit To add a system on the Wi-Fi Heat Pump Control service you will need to have a compatible Mitsubishi Electric Wi-Fi Interface connected to your Mitsubishi Electric Heat Pump system and be connected to the Internet via a router. You will also need the MAC Address and ID Serial Number which can be found on page 2 of the Wi-Fi Interface Installation Guide.
7. CONTROLLING YOUR HEAT PUMP Controlling a unit Power On/Off In the top left corner of the unit control screen you will have the option to select Power On/Off. This is the same function as selecting On/Off on your local controller. Operation Mode When the unit is on, the next control option is for Operation Mode. The following five operating mode options are possible: • AUTO: current set temperature and room temperature dictate which mode the system is operating in.
Group Control (Only available when controlling multiple units) Group Control allows users to send a one-off command to every unit within a group/building once a group/building has been set up (for more see Section 10). Select building name. Group Control can be accessed in two ways: 1. From the selector menu: View all units >> select group/ building name >> Control all units in. 2. From the selector menu: Advanced settings >> Group control >> select group of units to control.
8. EDITING YOUR HEAT PUMP Edit a Unit The Edit Unit functions allow you to change specific unit information; change the name of unit, select which rule set you wish to apply to the unit, move the unit to a different building (if multiple buildings are set up and applicable), select the unit type and model, or even delete this unit from your account. The Edit Unit functions can be accessed in two ways: 1. From the sidebar menu: Whilst viewing the unit you wish to edit, select ‘Edit this Unit’. 2.
9. RULES Overview Rather than assign rules against your heat pump one by one, Wi-Fi Heat Pump Control allows you to assign a group of rules, or ‘rule set’, to your heat pump, giving you the ability to tailor your system to always meet your needs. Each ‘rule set’ can contain unlimited rules, allowing you to easily manage your preferences. Rules can be accessed by selecting the ‘Edit’ button on the unit whose rules you wish to add to, alter, create, or delete.
How to Add/Edit a Rule Set To assign a ‘Rule Set’ you must first create one or select from one of our templates. To add a new rule set. 1. Select the heat pump you wish to control. 2. Select ‘Edit’ to enter the edit unit screen. Here you will see a heading ‘Which rule to use’. 3. If you have previously created a rule set you can use the drop down list to choose a rule set to use, or choose ‘Add New Rule’ and select ‘Add’ to create a new one.
7 Day Timer 1. Select ‘7 Day Timer’ under ‘Add a Rule’. 2. Choose a time that you would like to set one of the following 6 available modes 3. Select a mode from the drop down list. - Power Off Select “Add” to add this 7 day timer rule to rule set. - Power On - Auto Temperature - Power On - Heating - Power On - Cooling - Power On - Dry - Power On - Fan 4. If Power On - Auto Temperature or Heating or Cooling is selected then you can set the temperature which will be run in that mode. 5.
Heat if Room Drops Below Set Minimum Temperature 1. Select ‘Heat if room drops below set minimum temperature’ under ‘Add a rule’ 2. Choose what time period you would like the rule to run. By default it is set at 9pm to 7am. Note that the 7am is the following day. Select “Add” to add this min. temp rule to rule set. 3. Set a minimum room temperature limit – the heat pump will automatically turn on if the room/zone falls below this temperature. By default this is 10°C. You may set this between 0°C and 25°C.
Cool if Room Rises Above Set Maximum Temperature 1. Select ‘Cool if room rises above set maximum temperature’ under ‘Add a rule’ 2. Choose what time period you would like the rule to run. By default it is set at 9pm to 7am. Note that the 7am is the following day. Select “Add” to add this max. temp rule to rule set. 3. Set a maximum temperature limit – the heat pump will automatically turn on if the room temperature goes above the maximum temperature. By default this is 26°C.
10. BUILDINGS Adding or Editing a Group/Building (Only available when controlling multiple units) When controlling multiple units, groups/buildings can be set up and maintained collectively. To access these functions use the menu navigation. To edit a group/building - click on the group/building name. Add Group/Building 1. Select “Add building” from the menu navigation when viewing all units. 2.
11. EXTERNAL CONTROL Wi-Fi Control has the ability to be controlled via another app or control system. URL Scheme You can control the Wi-Fi Control App via another app by using our URL Scheme. For more information about this please email us on help@bdt.co.nz. Echonet Lite (MAC-568IF-E Only) Echonet Lite is an international home automation control communication protocol standard. You can enable Echonet Lite under Edit Unit if you are using a MAC-568IF-E Wi-Fi Interface.
12. YOUR ACCOUNT To access your account functions use the menu navigation. Edit User Change your personal details; name, address, phone numbers, email, password, and country in which the unit is installed (used to provide the correct time zone for rules and scheduling information of the unit). Changing your email will require that you reconfirm your account and a new confirmation will be sent to the new email address provided.
13. SUPPORT To access your support functions use the menu navigation. Support Overview Wi-Fi Heat Pump Control has been designed for use in New Zealand and Australia, therefore it has been designed to show the relevant support information based on the location of the installed system. The support information will be customised and localised based on the location given for the Wi-Fi Interface Installation during unit registration.
14. SUPPORTED HARDWARE / SOFTWARE Heat Pump Models Compatible Devices/Browsers/Routers The following Mitsubishi Electric Heat Pump/Air Conditioner indoor models can be connected to the Wi-Fi Heat Pump Control service via the Wi-Fi Interface: Mobile Operating Systems (App Version) Android versions 4.1+ Apple iOS 9.
15. SAFETY PRECAUTIONS • If the Wi-Fi Interface is close to a cordless phone or device emitting radio waves such as a microwave oven, data communication speed may be reduced or communication may be lost. In addition, there may be noises during calls on cordless phones, and outgoing/incoming calls may not work properly. In such cases, please ensure the Wi-Fi Interface and cordless phone are 1 metre or more apart from each other.
16. FREQUENTLY ASKED QUESTIONS (FAQS) Syncing and Troubleshooting Q. My system does not control correctly and I am experiencing strange behaviour from my unit? Q. My router does not have a WPS Button - can I still use the Wi-Fi Heat Pump Control service? A. If you have a MAC-568 you do not require a router with a WPS button.
Q. Sometimes my system stops working intermittently – Q. I upgraded my router and Wi-Fi Control has stopped why is this? working. What should I do? A. This can be potentially caused by several issues outlined below: A. If you have upgraded your home network’s router your Wi-Fi Interface will need to be re-paired, following the same process initially carried out when first setting up Wi-Fi Control.
Is it possible to connect via a secondary router? It may be possible to connect to the existing router via a secondary router. You should be able to connect to this secondary router via a standard Ethernet Cable (CAT5) to any of the LAN ports on the existing router. I have chosen a different secondary router and I am still having problems? Mitsubishi Electric is unable to provide technical support for the wide range of routers that are available on the market. Q.
Multi Room Wi-Fi Control Q. I have a Multi Room system with 6 indoors. How many Mitsubishi Electric Wi-Fi Interfaces do I need to buy? A. For MXZ systems you will need a Wi-Fi Interface for each indoor unit that you wish to control via the Wi-Fi Heat Pump Control service. Q. I have a Multi Room system. When I select Heating, Cooling, Auto or Fan Speed mode on 1 indoor the MXZ system does not change mode. A. The MXZ system can only operate in a single mode for all indoors that are currently on.
17. MAC-568 TROUBLESHOOTING Your Wi-Fi Interface is not connected to any router Please start setup again.
18. TERMS & CONDITIONS, PRIVACY For the latest Terms & Conditions, Privacy Policy. Please refer to our website; For New Zealand: www.mitsubishi-electric.co.nz/wifi For Australia: www.mitsubishielectric.com.au/wifi Or access under Support via the main menu navigation.
Mitsubishi Electric New Zealand Mitsubishi Electric Australia www.mitsubishi-electric.co.nz/wifi www.mitsubishielectric.com.au/wifi WELLINGTON SYDNEY // HEAD OFFICE // HEAD OFFICE 1 Parliament Street PO Box 30772 Lower Hutt 5040 384 Victoria Road Rydalmere NSW 2116 Phone 0800 639 434 Fax (04) 560 9133 Phone 1300 728 119 Fax (02) 9898 0484 All models, features and specifications are subject to change and amendment at anytime.
