User's Manual

75
TROUBLESHOOTING
Problem Possible cause and solution
Phone will not turn
on
• Remove and replace battery assuring that the bat-
tery is charged and correctly attached to the phone
Charging LED not lit
red and no flashing
battery Icon
• Check wall outlet. Power may be out
• The AC/DC charger may be defective. Return it to
your dealer, try another Mitsubishi adapter
Short standby and
talk times
• Cell broadcast is permanently on, using more bat-
tery power
• Phone is in a poor signal area and therefore always
on full power
• Incorrect charging and discharging. Always charge
and discharge your battery fully
• The battery is wearing out. Replace the battery
Calls cannot be
made or received
• Check that you have at least one signal strength bar
(
). Try in a stronger signal strength area
• If the name of a network is not displayed, check that
your SIM is OK, check registration with your service
provider
• Call barring option is turned on. Turn it off (see
page 57)
• Call cost limit is reached (see page 42)
Stored telephone
numbers cannot be
recalled
• Fixed Dialed Number or Call Barring features are
turned on. Turn off the features (see pages 34
and 57)
Numbers cannot be
entered in the
screen
• Keypad lock is on ( is displayed). Press Unlock
and to turn Keypad lock off
• Remove and replace battery assuring that the bat-
tery is charged and correctly attached to the phone
Phone turns on but
there is no display
• Display contrast is turned down to low. Reset
contrast (see page 46)
Battery icon not
flashing 1-2-3 dur-
ing charging
• Indicates a charging or battery problem. Turn off
and disconnect the adapter. Reconnect and try
again. If the problem persists, contact your dealer.
Flashing • There is not enough memory to store another SMS
message. You must delete one or more of the
existing stored messages.