DIGITAL COLOUR PRINTER MODEL CP3020DAE OPERATION MANUAL THIS OPERATION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR DIGITAL COLOUR PRINTER. This digital colour printer complies with the requirements of the EC Directive 89/336/EEC, 73/23/EEC and 93/68/EEC. The electro-magnetic susceptibility has been chosen at a level that gains proper operation in residential areas, on business and light industrial premises and on small-scale enterprises, inside as well as outside of the buildings.
WARNING: Use the included AC power cord so as not to interfere with radio and television reception. If you use other cables, it may cause interference with radio and television reception. TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CONTENTS PRECAUTIONS 1 2-4 5 6 7-8 FEATURES Contents ................................................................................................ Safety precautions ................................................................................ Special features .................................................................................... Unpacking ............................................................................................. Features and functions .............................
SAFETY PRECAUTIONS In the interest of safety, please observe the following precautions: POWER REQUIREMENT WARNING: THIS APPARATUS MUST BE GROUNDED. AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE. PROTECTIVE MEASURES PRECAUTIONS This product is designed for operation on 220-240V AC 50/60Hz. Never connect to any outlet or power supply having a different voltage or frequency. FEATURES IF ABNORMALITIES ARISE, ....
SAFETY PRECAUTIONS INSTALLATION LOCATIONS PRECAUTIONS MAINTAIN GOOD VENTILATION Ventilation slots and holes are provided on the rear of this unit. Place the unit on a hard and level surface and locate at least 17 cm (6.7 inches) (top) and 5 cm (2 inches) (sides), from walls to insure proper ventilation. When installing the unit in a system rack, leave space between the unit and the back of the rack.
SAFETY PRECAUTIONS OTHER CAUTIONS PRECAUTIONS Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of colour, uneven colour or lines, or wrinkles in the print images. NOTE: MEMORIZED IMAGES ARE STORED IN VOLATILE MEMORY AND MAY BE LOST IN THE EVENT OF POWER FLUCTUATION OR MALFUNCTION.
SPECIAL FEATURES SPECIAL FEATURES PRECAUTIONS 2 PRINT SIZES ARE AVAILABLE DEPENDING ON INK SHEET 2 printing sizes are available depending on the 3-colour YMC ink sheet being used. There are 2 types of ink sheet, matte and glossto achieve the print finish required. PRINTER DRIVER The printer driver supports Windows® 2000 and Windows® XP. FEATURES PRINTING This printer employs cut paper. Printing speed is approx. 77 seconds (in A4 size print).
UNPACKING UNPACKING PRECAUTIONS Take the unit out of the box by the following procedures and illustrations. Make sure the contents of the accessory are all included. Open the top of the box and remove the cardboard. 2 Remove the cushion with its contents. FEATURES 1 Be careful not to drop the contents. CONNECTIONS PREPARATION 3 Take the unit out of the box carefully. Make sure to keep the unit horizontal. TROUBLESHOOTING 4 Unwrap the packing.
FEATURES & FUNCTIONS PRECAUTIONS FRONT PANEL 6 5 7 4 FEATURES 8 3 2 1 1 POWER BUTTON Press to turn on power. Press again to turn off power. When the power is turned on, POWER indicator illuminates. 2 POWER INDICATOR The lamp illuminates when the printer is turned ON. 7 CANCEL BUTTON Press to cancel continuous printing. See page 8 for continuous printing. 8 OPEN BUTTON Press to open the top cover. Open the top cover when installing an ink sheet or clearing a paper jam.
FEATURES & FUNCTIONS PRECAUTIONS REAR PANEL 1 FEATURES CONNECTIONS PREPARATION 2 1 USB PORT Use this terminal to connect the unit to a device equipped with USB interface such as a personal computer. See page 9 for connection. 2 AC LINE SOCKET TROUBLESHOOTING Connects the AC power cord provided with the printer. Insert the power cord firmly. CANCELLING CONTINUOUS PRINTING OTHERS When printing two or more copies of one image, you can use continuous printing.
CONNECTIONS PRECAUTIONS CONNECTION WITH USB INTERFACE 2 CONNECTING WITH A PERSONAL COMPUTER 1 Make sure to turn off the personal computer. 2 Connect this unit with the personal computer as following example. FEATURES CONNECTIONS PREPARATION To USB port To USB port Personal computer Printer 3 Connect the power cord. TROUBLESHOOTING 2 Use the printer driver to adjust settings for the printer. The printer driver is included in the CD-ROM. See page 15 for the details.
BEFORE OPERATION FEATURES PAPER SHEET SET Make sure to use the following types of paper sheet and ink sheet set. 2 PAPER SHEET SET (Print paper and ink sheet) Ink sheet size A4 size No.
BEFORE OPERATION PRECAUTIONS INK SHEET INSTALLATION 2INSTALLATION OF INK SHEET Install the ink sheet (option: supplied with paper sheet set) to the ink cassette before inserting the ink cassette into the printer. 1 Press OPEN button to open the top cover. FEATURES 2 If necessary, push the old ink cassette to the left and lift it up to remove it. CAUTION Do not touch the thermal head right after printing as it is hot. Touching it may Thermal head CONNECTIONS PREPARATION cause a burn or injury.
BEFORE OPERATION PRECAUTIONS PRINT PAPER INSTALLATION The paper tray adjusts to the size of the paper you are installing. Do not force paper that is too long or too wide into the tray. NOTE Use only the tray designed for this printer. A spacer for protection during transport is attached inside the paper tray when the FEATURES • • Plate lever printer is shipped from the factory. Remove this spacer when using the printer.
BEFORE OPERATION Remove the protection sheet. 5 Remove the protection sheet placed on top of the paper. PRECAUTIONS • NOTE You can load only one pack of print paper supplied as paper sheet set. When adding the paper, make sure that it does not to exceed the red line on the paper tray. (50 sheets max.) Red line FEATURES 6 Set the paper cover onto the paper tray. CONNECTIONS PREPARATION 7 Install the paper tray in the printer. 8 Raise the stopper.
BEFORE OPERATION USAGE AND STORAGE OF PAPER SHEET SET PRECAUTIONS 2 BEFORE PRINTING • • • FEATURES • • • • • Fingerprints or dust on the paper’s surface may degrade print quality and cause paper jams. When print paper is rapidly transferred from a cool place to a hot place, vapour or dew will be generated on the paper’s surface causing paper jams or degraded print quality. Leave the print paper in the room to stabilize its temperature before use.
BEFORE OPERATION PRECAUTIONS PRINTER DRIVER INSTALLATION The printer driver is required to print the data from a personal computer connected with this unit. The printer driver for Windows® is supplied with this unit. Product name Operating conditions CPD3020AX Applies for Microsoft®Windows® 2000 and Windows® XP FEATURES Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver. Windows 2000 and Windows XP are the registered trademarks of Microsoft Corporation in the U.S.A.
TROUBLESHOOTING FRONT PANEL INDICATORS & COUNTERMEASURES PRECAUTIONS If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below. : lit ALARM MEDIA DATA READY Countermeasures Paper is used up. Paper is not installed. • Install a new set of paper. Refer to pages 12-13. The ink sheet is not installed. • Replace the ink sheet with a new one. Refer to page 11.
TROUBLESHOOTING BEFORE CALLING FOR SERVICE PRECAUTIONS 2 Use the following troubleshooting chart to try to resolve any apparent defect in operation. If you are unable to resolve the problem, unplug the power cord and contact your dealer. Symptom Check and Remedy No power (when POWER lamp does not illuminate) Is the power cord plug disconnected from the outlet? →Connect the power cord plug to the outlet firmly. The image is not printed. FEATURES After turning the power off, wait for approx.
TROUBLESHOOTING OVERCOMING PAPER JAMS PRECAUTIONS 2 CLEARING A PAPER JAM FROM THE INK CASSETTE AREA 1 Press POWER button to turn off the printer. FEATURES 2 Press OPEN button to open the top cover. CONNECTIONS PREPARATION 3 Remove the ink cassette. Push the ink cassette to the left and lift up to remove. 4 Pull out the jammed paper. CAUTION Do not touch the thermal head right after printing as it is hot. Touching it may cause a burn or injury.
TROUBLESHOOTING REPAIRING A TORN INK SHEET PRECAUTIONS 1 Position the ink cassette with the torn ink sheet on a flat, clean surface . 2 Place a piece of office tape on the center of the ink sheet. Office tape Supply spool FEATURES 3 Wind the takeup spool counterclockwise so that the office tape is not seen and the ink sheet is straight. 4 Install the repaired ink cassette in the printer.
CLEANING THERMAL HEAD CLEANING PRECAUTIONS A small amount of alcohol Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life. Cleaning part Preparations How to hold tissue paper FEATURES Alcohol (isopropyl alcohol) Tissue paper (Fold in half about 4 times, and use the folded side to clean.) Cotton buds Cleaning kit (Option)* Other : Cleaner pen (Option)* *Please ask the dealer about options.
SPEC & OPTIONS SPECIFICATIONS Print quality Ink sheet Print paper Operation altitude Outside dimensions Weight Accessories CONNECTIONS PREPARATION Supply method Interface Power supply Power consumption Installation conditions Digital colour printer CP3020DAE Thermal Dye Sublimation 3 colour faces progressive printing (yellow, magenta and cyan) and surface lamination Dot resolution Max. 3134 x 2508 dots (A4 size) 314 DPI Max.
Mitsubishi Electric Europe B.V. UK Branch Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K. Phone +44 (0) 1707 276100 FAX +44 (0) 1707 278755 German Branch Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany Phone +49 (2102) 486-9250 FAX +49 (2102) 486-7320 French Branch 25, Boulevard des Bouvets - 92741 NANTERRE cedex Phone +33 (1) 55 68 55 00 FAX +33 (1) 55 68 57 31 Italian Branch Centro Direzionale Colleoni, Palazzo Sirio, ingresso n.