DIGITAL COLOR PRINTER MODEL CP9800DW OPERATION MANUAL THIS OPERATION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR DIGITAL COLOR PRINTER. Hereby, Mitsubishi Electric Corporation, declares that this digital color printer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This digital color printer complies with the requirements of the EC Directive 89/336/EEC, 93/68/EEC, and 2006/95/EC.
INFORMATION This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. Use the included AC power cord so as not to interfere with radio and television reception. If you use other cables, it may cause interference with radio and television reception.
CAUTION: NOTE: WARNING: In the USA or Canada, use the AC power cord according to the recommendations as below, in order to comply with UL60950-1 and CAN/CSA C22.2 No. 60950-1-03. Connect to the 120V receptacle of the room or the host equipment. The AC power cord should be UL or CSA approved and consist of type SVT, size 16 or 18AWG, length 2 m or shorter cord with IEC60320-1/C13 type, 125V 10A or higher rating connector and NEMA 5-15 type, 125V 10A or higher rating plug.
CONTENTS 1 2-4 5 6 7-8 FEATURES Contents ................................................................................................ Safety precautions ................................................................................ Special features .................................................................................... Unpacking ............................................................................................. Features and functions ..........................................
SAFETY PRECAUTIONS In the interest of safety, please observe the following precautions: PRECAUTIONS POWER REQUIREMENT This Digital Color Printer is designed to operate on 120V AC 50/60Hz in the U.S.A. and Canada, and 220V-240V AC 50/60Hz in Europe. Never connect to any outlet or power supply having a different voltage or frequency. WARNING : THIS APPARATUS MUST BE EARTHED. AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE. FEATURES PROTECTIVE MEASURES IF ABNORMALITIES ARISE, .....
SAFETY PRECAUTIONS REMOVE THE PAPER STRIP BIN WHEN OPENING OR CLOSING THE DOOR PRECAUTIONS When you open or close the door with the paper strip bin installed, the bin may be removed and fall. This may cause injury or damge. INSTALLATION LOCATIONS MAINTAIN GOOD VENTILATION FEATURES Ventilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface and keep a space between the unit and the walls to ensure proper ventilation.
SAFETY PRECAUTIONS Do not pull out nor touch the print paper until printing is completed. It may degrade the print quality or cause an error. • Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.
SPECIAL FEATURES 5 PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSE 5 printing sizes, 9x13 (3.5x5”) (max.89 x 127 mm), 10x15 (4x6”) (max.102 x 152 mm), 13x18 (5x7”) (max.127 x 178 mm), 15x20 (6x8”) (max.152 x 203 mm) and 15x23 (6x9”) (max.152 x 229 mm), are selectable. 300 DPI HIGH RESOLUTION CP9800DW has a high resolution of 300 dpi for precise illustrations and sharp photographic images. PRECAUTIONS SPECIAL FEATURES FEATURES LARGE CAPACITY PRINTING Maximum of 680 prints per roll for 9x13 (3.
UNPACKING UNPACKING PRECAUTIONS Take the printer out of the box by the following procedures. Make sure to check the accessories. 1 Open the top of the box. FEATURES 2 Remove the accessories together with the cushion. CONNECTIONS PREPARATION 3 Hold the handle and the upper front part of the printer and pull the printer up carefully to take it out of the box. Hold the parts indicated by the arrows and pull the printer straight up. NOTE This printer is about 21 kg in weight. Handle it with care.
FEATURES AND FUNCTIONS 5 6 8 7 9 PRECAUTIONS FRONT PANEL 10 PAPER STRIP BIN Hook the paper strip bin by its latches. 4 11 3 A B FEATURES 12 2 1 1 To attach: A -> B To remove: B -> A 14 14 1 PAPER STRIP BIN A COOLING INDICATOR ( ) Holds the paper chips generated by margin cut. To prevent When the unit is overheated, this indicator blinks. See jamming the chips at the print outlet, throw away the chips frequently. page 18. NOTE Remove the bin before opening the door.
FEATURES AND FUNCTIONS 1 PRECAUTIONS SIDE AND REAR PANEL 3 3 2 FEATURES 4 5 1 USB TERMINAL (REAR) 3 HANDLE FOR TRANSPORTING Use to connect the USB cable. When transporting this unit, hold this handle and the upper See page 9. front part of this unit. 2 DIP SWITCHES 4 POWER SOCKET (AC LINE) Use to set various functions of this unit. See page 10. Use to connect the provided power cord. Insert the cord firmly. 5 POWER SWITCH Use to switch the power ON and OFF. INSTALLATION 1.
CONNECTIONS PRECAUTIONS CONNECTION WITH USB DATA SIGNAL EQUIPMENT 2 CONNECTING TO PERSONAL COMPUTER (EXAMPLE) Connect this unit to a personal computer as shown below. FEATURES To USB port Personal computer CONNECTIONS PREPARATION To USB port Digital color printer NOTE A USB cable is not supplied with this unit. Use the USB 2.0 certified cable of 2 m or less in length. TROUBLESHOOTING OTHERS CONTENTS Downloaded From ManualsPrinter.
CONNECTIONS 2 SETTING DIP SWITCHES OFF ON FEATURES 12345678 All the switches are set to OFF at the time of shipment from the factory. Turn off the power before changing the DIP switch settings. PRECAUTIONS SETTING OF DIP SWITCHES CONNECTIONS PREPARATION Switch No. Setting Function 1 OFF Auto feed & cut mode When the door is closed after the print paper is installed with this unit powered on, this unit automatically carries out paper feed & cut operation.
BEFORE OPERATION Before printing, PRECAUTIONS 1 Install the print paper to this unit. (See below.) 2 Position the adjustable paper guides. (See page 13.) 3 Install the ink ribbon to this unit. (See page 14-15.) INSTALLATION OF PRINT PAPER FEATURES Paper flange Spacers 2 For the usage of the spacers, see the Quick Setup Guide. Remove the cushions put between the paper flange and spacer when using the spacers. Spacer CONNECTIONS PREPARATION Latch How to attach the spacers 1.
BEFORE OPERATION 2 Press the POWER switch on the rear panel to turn on the power. FEATURES 3 After the mechanical initialization is completed, press the DOOR OPEN button to open the door. Take the ink cassette in the printer out. CONNECTIONS PREPARATION 4 Install the print paper into the unit. Make sure to install the print paper firmly. NOTE Install the print paper into the unit slowly. If it is dropped along the ditches, the unit or accessories may be damaged.
BEFORE OPERATION The adjustable paper guides are attached on both sides of the metal shaft at the back of the decurl roller. PRECAUTIONS POSITIONING OF ADJUSTABLE PAPER GUIDE Adjustable paper guides Adjust the position of the print paper using these paper guides. FEATURES Decurl roller 2 HOW TO SHIFT THE ADJUSTABLE PAPER GUIDES Tab CONNECTIONS PREPARATION 1 Move the guide by pulling the tab. 2 Release the tab and shift the guide until it is fixed into the groove of the shaft. 2 WHEN USING 9X13(3.
BEFORE OPERATION PRECAUTIONS INSTALLATION OF INK RIBBON 2 INSTALLING THE INK RIBBON • the ink ribbon results in poor print quality. Make sure that the shafts of the ink ribbon fit into the ink cassette firmly. • NOTE Make sure to use the blue ink cassette supplied with the printer. The ink cassettes FEATURES After installing the print paper, install the ink cassette into this unit. Before installing the ink cassette into this unit, load the ink ribbon in the ink cassette.
BEFORE OPERATION 2 Push the ink cassette toward the back of the unit. Thermal head (inside) PRECAUTIONS Hold the handle of the ink cassette and push it straight toward the back of the unit. Then raise it until you hear a click to secure it in the ink cassette holder. NOTE If the ink ribbon is used up, repeat the steps 1 to 2 to replace the print paper and the ink ribbon. FEATURES CONNECTIONS PREPARATION 3 Push the center of the door to close.
BEFORE OPERATION PRECAUTIONS HANDLING OF PAPER / INK RIBBON SET 2 BEFORE PRINTING • Fingerprints or dust on the paper’s printing surface may degrade the print quality and cause paper jams. When the manual feed & cut mode has been selected, repeat the FEATURES FEED & CUT procedure three times after replacing the print paper. When the print paper with the post card printing on its reverse side is installed, repeat five times.
BEFORE OPERATION PRECAUTIONS INSTALLATION OF PRINTER DRIVER 2 The printer driver is required to print the data from the personal computer connected with this unit. The printer driver for Windows® is supplied with this unit. Required operating system CPD9800X Applies for Microsoft® Windows® 2000 or Windows® XP operation system FEATURES Product name 2 Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver.
ERROR MESSAGES AND COUNTERMEASURES 2 If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate or blink. In this case, follow the procedure described below. In case of an error during printing, unless you turn off the unit, the unit resumes printing automatically when the error is corrected.
ERROR MESSAGES AND COUNTERMEASURES PRECAUTIONS OVERCOMING PAPER JAMS 1 Press the DOOR OPEN button to open the door. Make sure that the power is turned on before opening the door. If the door does not open, turn off the power and turn it on again. Then press the DOOR OPEN button again. Thermal head (inside) Push down the ink cassette as shown by the arrow 1 and pull it out. CONNECTIONS PREPARATION 2 1 3 Take out the print paper. When taking the print paper out, pull it up toward you.
ERROR MESSAGES AND COUNTERMEASURES PRECAUTIONS BEFORE CALLING FOR SERVICE For the following symptoms, check the unit again before calling for service. Symptom Check & Remedy The power is not turned on. Is the power cord plug disconnected from the outlet? FEATURES → Connect the power cord plug to the outlet firmly. → The protective circuit may be working. Turn off the power and wait for about two minutes. Then turn on the power again.
CLEANING Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life. PRECAUTIONS PREPARATIONS FOR CLEANING 1 Press the POWER swich on the rear panel to turn on the power. 2 Press the DOOR OPEN button to open the door. 3 Remove the ink cassette. 4 Take out the print paper. 5 Press the POWER switch to turn off the power. Make sure to turn off the power before cleaning.
CLEANING ROLLER CLEANING PRECAUTIONS Preparations Alcohol (isopropyl alcohol) Tissue paper (Fold in half about four times, and use the folded side to clean.) Clean the black part of the roller. Roller FEATURES Wipe the black part carefully with tissue paper dampened with a small amount of alcohol. Wipe the whole roller by turning it. PAPER FLANGE CLEANING CONNECTIONS PREPARATION Clean the parts that contact the print paper sides as shown right.
SPECIFICATIONS Class Digital Color Printer Model Printing method CP9800DW Sublimation Dye Thermal Transfer line print Print’s resolution 3-color faces progressive printing (yellow, magenta, and cyan) and surface lamination 300 x 300 dpi (dpi : dots per inch) Print size 1076 x 1572 dots 1228 x 1868 dots 13x18 (5x7”) 15x20 (6x8”) 1572 x 2128 dots 1868 x 2422 dots 15x23 (6x9”) 9x13 (3.
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. 9351 Jeronimo Road, Irvine, CA 92618, U.S.A. Phone 949-465-6000 Mitsubishi Electric Europe B.V. UK Branch Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.
