Service Manual

─ 25 ─
<Fig. 6-1 Check of Wi-Fi interface>
Start
Is the UNIT lamp on the Wi-Fi interface blinking?
There is a problem in communication between the Lossnay and the Wi-Fi interface.
[2] Check whether the Lossnay can be operated with a remote controller.
If the Lossnay does not operate, check the power supply.
(Check the power circuit board and the control circuit board of the Lossnay unit.)
If the power is supplied, hold down the RESET switch of Wi-Fi interface for 2 seconds.
The communication with the Lossnay is normal if the UNIT lamp starts blinking.
(It may take a few minutes to blink.)
[3] Check the cable and the connector of Wi-Fi interface.
If all else failed, replace the Wi-Fi interface.
If not improve it even if replace the Wi-Fi interface, replace the control circuit board of the Lossnay unit.
No
Yes
Can the device such as a smartphone be
connected to the Internet through the router?
Check the instruction manuals for the router and the device such as a smartphone,
and enable the Internet access.
Has pairing of the Wi-Fi interface and the router
been successfully completed?
Connect the Wi-Fi interface and the router by referring to SETUP QUICK REFERENCE GUIDE and
SETUP MANUAL.
If the connection failed, check the following and connect the Wi-Fi interface and the router again:
-Make sure that communication distance is not too far between the Wi-Fi interface and the router. Move
the router closer to the Wi-Fi interface.
-Make sure that the router uses WPA2-AES encryption.
-Make sure that the number of the connected devices to the router does not exceed the limit.
Is the NET lamp on the Wi-Fi interface blinking?
If the NET lamp is not blinking, the Wi-Fi interface and the router are not communicating properly.
Move the router and check whether the communication has been improved.
The following characters can not be used with SSID, so please change if you are using. [ " , ' , < , > , &]
Is the ERR lamp on the Wi-Fi interface off?
Communication between the Wi-Fi interface and the router (or MELCloud) has been failed.
The following characters can not be used with SSID, so please change if you are using. [ " , ' , < , > , &]
Refer to the SETUP MANUAL at the following URL.
http://www.melcloud.com/Support
If the problem persists, go through this procedure again from the beginning.
No
No
No
No
Yes
Yes
Yes
Yes
Wi-Fi INTERFACE
MAC-567IF-E
MAC:****
ID:****
PIN:****
SSID:****
KEY:****
http:/192.168.11.1/network
MAC
ID
PIN
MAC-567IF-E1
[1] Read the QR code of the Wi-Fi interface, and check that the SERVICE REFERENCE
is NOT "MAC-567IF-E". If the SERVICE REFERENCE is "MAC-567IF-E", the Wi-Fi interface
does not support Lossnay. Replace the Wi-Fi interface with a one that supports Lossnay.
(ex. MAC-567IF-E1 supports Lossnay.)
SERVICE REFERENCE