Operation Manual

67
The TV does not power on.
The TV remote control does not work.
The TV takes several seconds to respond to
channel commands.
You cannot access a channel.
On-screen displays appear each time you
change a function.
You cannot program the TV to turn on automati-
cally.
There is no sound even when the volume is
turned up.
You have forgotten your parent lock passcode.
PIP does not display a picture.
The sound does not match the screen picture.
There is a large black or gray rectangle on the
screen.
You cannot see a picture when you play a VCR
tape.
Appendix F : TroubleShooting
Appendix F: Troubleshooting
Problem Possible Solution
Check that the power cord is connected correctly.
The lamp may be burned-out.
The lamp cover or filter cover may not be properly
closed.
Check that the batteries are installed correctly.
Check that the selected switch is set to “TV”.
Be no further than 20 feet from the TV when using the
remote control.
Press ENTER after a channel number to avoid
delays.
Use the three digit number, i.e. 002 for channel 2.
Use number keys instead of CHANNEL up/down.
Be sure the channel you want to view is in memory.
Check that the TV is turned to the correct input
source for that channel, by pressing the INPUT
button.
Make sure the V-Chip lock is off (page 36).
This is part of normal TV operation.
The TV may be locked.
The clock may not be set.
Check to see if the MUTE button is on.
The TV’s “Listen to:” setting may be set to SAP.
Check that “TV Speakers” setting is ON.
See
Appendix A, Bypassing the V-Chip Lock
, page
57.
Make sure the V-Chip lock is off (page 36).
Not all inputs can be displayed as a PIP (page 14).
External picture source equipment is not turned on.
The TV’s “Listen to:” setting may be set to SAP.
If using stereo or A/V reveiver speakers, check input
selection on the stereo or A/V receiver.
If using stereo or A/V receiver, check that AUDIO is
from MONITOR OUTPUT on TV’s back panel.
The TV closed captioning has been set to “text”
mode, but there is no text information being broad-
cast. Turn Off in the CAPTIONS menu (page 34).
If you connected your VCR with A/V cables, use the
INPUT button to select the Input source (INPUT-1,
INPUT-2, INPUT-3, INPUT-4, or INPUT-5) that the
VCR is connected to.
Check your VCRs owner’s guide for further trouble-
shooting.