Operation Manual

Appendices 115
General TV Operation
Symptom Remarks
1. The TV remote control does not work. • Checkthatthebatteriesareinstalledcorrectly.
• Checkthattheselectedswitchissetto“TV.”
• Benomorethan20feetfromtheTVwhenusingtheremotecontrol.
• ProgramtheremotecontroltooperatetheTV(AppendixD).
2. The TV takes several seconds to respond. • Itisnormalfordigitalchannelstotakelongertotunein.
• PressENTERafterachannelnumbertoavoiddelays.
• Usea4-digitnumberforanover-the-airdigitalchannel.
• Usea6-digitnumberfordigitalcablechannels(yourcableservicemustbeable
to recognize 6-digit channel numbers).
3. Cable provider needs information to start
CableCARD™ service.
On the remote control, press TV MENU and then enter the numbers 999
to display the Host ID and CableCARD™ ID information.
4. You cannot access a channel.
• UsenumberkeysinsteadofCHANNELup/down.
• Besurethechannelyouwanttoviewisinmemory.Seepage 65.
• CheckthattheTVisturnedtothecorrectdeviceorantennaforthatchannelby
pressing the DEVICE button.
• MakesuretheV-Chiplockisoff.
• IfyoucannottunetoavirtualdigitalchanneleventhoughtheTVhasalready
memorized digital channels, tune to the actual channel number used by the
broadcaster. The virtual channel will then be automatically added to memory.
5. On-screen displays appear each time you change
a function.
This is part of normal TV operation.
6. You cannot program the TV to turn on
automatically (timer function)
• TheTVmaybelocked.
• Theclockmaynotbeset.
• Atime-delayedrecordingmayhavestarted.
7. You have forgotten your V-Chip pass code. See Appendix C, Bypassing the V-Chip Lock.
8. V-Chip is not working.
• MakesurethatV-ChipisOn.
• IfV-ChipHoursarecurrentlysettodisabletheV-Chiplock,theV-Chipwillnot
block programming.
9. The TV will not turn on after being plugged in. If green light on front panel is blinking, wait for at least one minute for
the light to turn off, then press Power again.
10. TV functions do not respond to the remote control
or to front panel control and TV will not power off.
Use the System Reset button.
11. TV turned itself off and the light on the front panel
started to blink.
• MomentarypowerfluctuationcausedtheTVtoturnofftopreventdamage.Wait
for the green light to stop flashing and turn On again.
• IftheTVdoesnotstayturnedOn,usetheSystemResetbutton.Ifthishappens
frequently, obtain an AC line power conditioner/surge protector.
• Anunusualdigitalsignalmayhavebeenreceived,triggeringaprotection
circuit. Wait for the light to stop flashing and turn TV on.
12. Name options not available for some channels. Only memorized analog channels can be named.
13. When a device is selected from the Device
Selection menu, the screen is blue (no signal
source).
• Makesuretheselecteddeviceisturnedon.
• FromtheEditNetCommand®menuselectReviewsetting.Verifythatthedevices
are physically connected to the TV inputs as listed. If they are not, either change
the physical connections on the back panel, or select the Change setting on
the Edit NetCommand menu to change the TV NetCommand’s settings for the
connection.
• BeginplayoftheVCR.
Appendix J: Troubleshooting