Operation Manual

120 Appendices
IEEE 1394 Devices
Symptom Remarks
10. Cannot record to or from the IEEE 1394 device,
including dubbed recordings.
• ToinitiatearecordingtoIEEE1394device,presstheREC key. The Record menu
displays allowing setup of the recording.
• Thesourcedevicefortherecordingisnotpoweredon.
• Whendubbing,thedestinationdevicefortherecordingisnotpoweredon.
• Thewrongmedium(analogtapefordigitalrecording,ordigitaltapefortheanalog
recording) is in the device.
• Theprogramiscopyprotected.
• Theprogramhasalreadybeenrecordedonceandthecopyprotectiononlyallows
one recording.
• Unapprovedsourcedeviceforcopyprotectedmaterial.
• Therecordingdevicecannotdecodethecopyrightsignalincludedinthesignal
source (try another device if available).
• Theplayingdevice(fordubbing)doesnotsupportcopyrightedmaterial.
• Sourceforrecordingiscopyrighted
• ToomanyIEEE1394devicesinnetwork.Insufficientbandwidthavailable.
Disconnect unused devices.
• SourceDevicehashigherspeed(S400)thanrecorddevice.Ifpossible,reverse
devices, play in the slower device and record in the faster device.
11. Cannot control the IEEE 1394 device from the
Transport Menu.
• Devicemaynotsupportthecommand.
• Selectedfunctionisgray(suchasRecordforaDVD,whichdoesnotsupportthe
Record function.
TV Guide On Screen
(see the separate TV Guide On Screen® Interactive Program Guide User’s Manual for detailed information)
Symptom Remarks
1. TV Guide On Screen® system shows no program
listings.
• ProgramlistingsaredownloadedwhiletheTVisoffandthecable
box is left on. It may take up to 24 hours to begin to receive TV
program listings. It may take up to one week to receive all eight
days of TV program listings.
• InvalidZIPcodewasenteredattheinitialTVGuideOnScreen
system setup. Select NetCommand from the main TV menu, then
Guide and enter the correct ZIP code.
• ChecktheconnectionsbetweentheTVandtheTVGuideOn
Screen input (cable, antenna or cable box and IR cable). At least
one antenna connection must be associated with the TV Guide On
Screen system to receive program listings.
2. TV Guide On Screen system program listings
don’t match actual programs
• IncorrectZIPcodewasenteredatinitialTVGuidesystemsetup.
Select NetCommand menu, then Guide to enter the correct ZIP
code.
• Forcableprograms,theremaybemorethanonecablecompany
in your ZIP code. Refer to the TV Guide On Screen system manual
for instructions on the Setup Service.
3. TV Guide On Screen system does not change
channels on the cable box.
• CableboxisnotsetupinNetCommand.TheTVGuideOnScreen
system uses NetCommand to control the cable box and VCR. To
correct, select NetCommand from the main TV menu, then select
Change or Add on the NetCommand menu and select Cable Box.
• NetCommandIRemitterisnotinplaceorproperlypositionedin
front of the cable box remote sensor. See page 31.
Appendix J: Troubleshooting, continued