User`s manual

10
6. Appendix: FAQ
What should I do if I forgot my password?
In this case, please perform a factory reset.
Use the S/W RESET button located at the back of the media player to restore factory settings. This will also clear
the player’s password.
Performing a factory reset
Warning: This procedure will restore all menu settings to factory default and format the internal storage to
factory conditions (all contents will be removed).
To restore factory settings and format the drive:
1. Disconnect power cable from the player unit
2. Press and hold the S/W RESET button
3. Connect the power cable while holding the S/W RESET button until status light flashes
(about 15 seconds)
4. Please wait while the system drive is being formatted
What can I do to improve Adfotain Manager Express performance on my PC?
The latest Microsoft .NET 3.5 SP1 offers improved performance and bug fixes to Adfotain Manager Express. You
can install the update via this internet browser link http://go.microsoft.com/fwlink/?LinkId=124150 or by
searching for “.NET 3.5 SP1” At www.microsoft.com.
What is the maximum file size for a single video file?
The maximum video file size for the XMP-320/305 is 2GB. We recommend reserving a safety margin to avoid
exceeding the limit (i.e. limiting files to 1850MB).
How do I restore the device back to factory defaults?
The S/W RESET button located at the back of the media player can be used to restore factory settings.
To restore factory settings:
1. Disconnect power cable from the player unit
2. Press and hold the S/W RESET button
3. Connect the power cable while holding the S/W RESET button until status light flashes
(approx. 15 seconds)
How do I manage the playback of contents?
Playback on a schedule is one of the main functions of the XMP-320/305. For most users, it can be managed via
the easy to use Adfotain Manager Express software. Scala users may obtain a player license from Scala to manage
the media player directly from Scala Content Manager. For advanced customization, there is SMIL compatibility.
See the developer’s manual for customizing the player with open-standard W3C SMIL commands.
About Adfotain Manager Express: Unlike the difficulty of programming VCRs from a remote control, the Adfotain
Manager Express software is designed to be simple by using a graphical personal computer interface. Playback
contents are laid out visually in a calendar view. Anyone with basic computer skills can quickly create or modify
schedules, delivering the right message to the right audience at the right times. Please refer to the Adfotain
Manager Express User’s Manual for detailed operations and techniques.
Could the player display Flash or Microsoft PowerPoint presentations?
The player features limited PowerPoint support, but not Flash support.
While PCs can play many formats with varying degrees of success, RISC-based media players are designed to
reliably play specific video formats (Please see spec for details). While Microsoft PowerPoint native files could not
play directly on a RISC-based player, the file is converted through other software (i.e. Adfotain Manager Express)
into an image format to be played as an image slideshow.
Why won’t some media files play smoothly?
The video data bit-rate may be higher than the recommended bit rate.