User`s manual

12
7. IAdea Limited Warranty
For Media Player Devices
Applicable to IAdea product models: XMP-300/305, XMP-320/330, XMP-120/130, HMP-505S/500S, NMP-200U
1. IAdea provides, unless extended through optional service programs, one (1) year of limited warranty on its applicable
product models listed above. The applicable product must be purchased through an authorized IAdea reseller. Subject
to the conditions of this warranty, IAdea will perform necessary service on the product without charge for parts or
labor if, in the opinion of IAdea, the product is found to be faulty within the warranty period. IAdea’s sole warranty
and obligation will be to repair or replace (at it sole discretion) such products that require warranty during the
applicable warranty period in accordance with these conditions. If the product is found to be in correct working order,
then IAdea reserves the right to charge you for its time and materials costs.
2. This warranty only applies if the product has been under normal use and reasonable care (in the opinion of IAdea).
The warranty covers normal usage for which the unit was originally supplied and does not cover damage, malfunction
or failure resulting from use of incorrect voltages, unauthorized installation, accident, misuse, neglect, build-up of dirt
or dust, abuse, power surge problems, thunderstorm activity, tampering or repair by unauthorized persons (including
unauthorized alterations), unauthorized maintenance, exposure to abnormally corrosive conditions or any foreign
object or matter having entered the product.
3. If warranty service is required you should contact IAdea at [e-mail]. You will be required to fill out an
RMA form and provide proof for your original date of purchase.
4. You will be responsible for shipping the product to designated IAdea service locations. You are required to pre-pay for
the shipping and custom charges, if any, required for the shipment of the product to IAdea. The warranties hereby
conferred do not extend to any costs associated with the delivery, handling, freighting or transportation of the
product and do not extend to any damage or loss occurring during, or associated with, transit.
IAdea currently provides warranty service locations in Taipei, Taiwan and Newark, California, USA.
For questions or further information, please contact [e-mail].