Instruction Manual

MK Diamond Products Inc. Customer Service Department (800) 421-5830
MK-145 Revision 09/04, Effective date – September 23, 2004 Page
31
ACCESSORIES
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ORDERING and RETURN INSTRUCTIONS:
ORDERING INFORMATION:
You may order MK Diamond products through your local MK Diamond distributor or, you
may order direct from MK Diamond.
NOTE: There is a $25.00 minimum order when ordering direct from MK Diamond. All
purchases must be made using VISA or MasterCard.
When ordering direct from MK Diamond, please provide the following information:
The Model Number of the saw
The Serial Number of the saw
Where the saw was purchased
When the saw was purchased
The Part Number for the part(s) being ordered
The Part Description for the part(s) being ordered
All parts may be ordered by calling toll free to – 800 421-5830 or 310 539-5221 and asking
for Customer Service. For technical questions, call – 800 474-5594.
RETURN MATERIALS POLICY:
To expedite the service relative to the return of a product purchased through MK Diamond,
please observe the following:
NOTE: All when returning items, they must have been purchased within the previous
twelve (12) months.
Have the Model Number of the saw
Have the Serial Number of the saw
Have the location of where the saw was purchased
Have the date when the saw was purchased
Contact Customer Service for approval to return the item(s)
Obtain a Returned Authorization Number (RAN) authorizing the return
Follow the packaging instructions in the following section
Ensure your item(s) are prepaid to the destination
PACKAGING INSTRUCTIONS:
Remove the Blade Guard and Support Angle Assembly
Dry the saw before shipping
When packing, include the following: MK-145, Diamond Blade, Blade Guard and
Support Angle Assembly and Adjustable Cutting Guide (Other Accessories are not
required)
Package the unit in its original container or one of comparable size (do not ship the unit
partially exposed)
Ensure all parts are secured in the packaging to prevent moving
AUTHORIZED SERVICE CENTERS:
For quicker repair time, you may contact MK Diamond Customer Service, toll free, at – 800
421-5830 or 310 539-5221 for the Authorized Service Center closest too you. For technical
questions, call – 800 474-5594.