Specification Sheet

ManualsBrandsMKK Manuals3D PrintersCreality Ender 3 Pro 3D Printer with Resume Printing by MKK, Upgraded C-Magnet Build Surface Plate Mat, UL Certified Power Supply, Metal Frame FDM DIY Printers by MKK 220x220x250mm (Ender 3 Pro)

Table Of Contents

Common Hardware Failures

Version 2018.12.20

Dear Consumers:

If your printer is not working properly, please follow the steps below:

1. Check all wiring to make sure the line is connected properly.

2. If the device still does not work, please refer to this service manual according to

the fault content.

3. If this service manual can not solve your problem, please contact the after-sales

personnel and describe the problem you meeting.

4. There are a large number of after-sales videos on the official website. If you do not

understand the maintenance, you can view related video. (www.cxsw3d.com)

1. Nozzles and Extruders..................................................................... 2

2. The Stepper Motor.......................................................................... 3

3. The printing Platform...................................................................... 4

4. Data Reading....................................................................................5

5. Printer Host (only professional after-sales personnel )..................5

6. Other Problems................................................................................6

7. Parts are damaged, sent wrong, or missing....................................6

Summary of content (7 pages)

PAGE 1
Common Hardware Failures Version 2018.12.20 Dear Consumers: If your printer is not working properly, please follow the steps below: 1. Check all wiring to make sure the line is connected properly. 2. If the device still does not work, please refer to this service manual according to the fault content. 3. If this service manual can not solve your problem, please contact the after-sales personnel and describe the problem you meeting. 4. There are a large number of after-sales videos on the official website.
PAGE 2
1. Nozzles and Extruders 1.1 Printer nozzle can not be heated 1.1.1 Check all the contacts of the heating tube to ensure that the circuit is connected properly and debug the contacts between the heating tube and the cable. 1.1.2 If the problem cannot be solved, please contact the after-sales personnel. 1.2 The screen shows that the nozzle temperature is negative / 0 / error, do not working after waiting for the file to open. 1.2.
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1.5 Filament can not be squeezed out 1.5.1 Check if the temperature of the filament is same with the printer setting temperature. 1.5.2 Trim and straighten the end of the filament ,then reload it again. 1.5.3 Check if the nozzle is blocked. If it is blocked, heat the printer to 250℃ and use nozzle cleaner to clear the hole of 0.4mm at the end of the nozzle. For specific operation methods, you can check the official website after-sales video or contact the after-sales personnel. 1.5.
PAGE 4
not normal,Please apply for one new limit switch, you can check the official website after-sales video or contact the after-sales personnel to ask how to replace the limit switch. 2.3 The motor move beyond the range of the printing platform 2.3.1 Check if the printer model is set properly when slicing. 2.3.2 Check if the size of model is over the printing size. 2.4 When the Z-axis motor moves, the Z-axis rod is not coaxial, and the motor cannot be lowered to the lowest point. 2.4.
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4. Data Reading 4.1 Storage card or card reader does not work 4.1.1 Check the storage card and card reader separately by the replacement method. If the card reader is die, you can apply for new one. 4.1.2 Try to format the storage card. If it cannot be formatted, apply for replacement. 4.2 No response after inserting the storage card, or the file could not be found 4.2.1 Format the storage card. 4.2.2 Reloading the storage Card 4.2.3 Refresh the storage card. 4.2.4 Wipe the metal contacts with an eraser.
PAGE 6
5.3 Power Problems 5.3.1 Check if the voltage switch is set to the local voltage range (110V/220V). 5.3.2 Check if the cable is normal. 5.3.3 Submit to the after-sales maintenance personnel for inspection. 6. Other Problems 6.1 Model is dislocation 6.1.1 Replace the model to eliminate the impact of the model itself 6.1.2 Check the speed of the slice setting, it is recommended to use a print speed of 50mm/s. 6.1.3 Try to move the model location to see if it can solve such problems 6.1.
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Technical Support All our after-sales and sales teams are on call for you. We are happy to solve any problems you may have while using the Creality3D printer. If you can't find one solution to solve your problem in this user manual, you can visit our official website to search for solutions, or contact us by phone or E-mail. In our official website, you can find some common problem descriptions and solutions. Many of your questions can be resolved here: http://www.creality3d.cn.