Warranty Guide
STEEL DO
OR WARRANTY
WARRANTY COVERAGE:
MMI DOOR warrants that its Majestic steel entry door component product
(“Product”) is free from defects in material and workmanship which will make
the Product unt for its normal and recommended use. THE
DURATION OF THIS WARRANTY BEGINS ON THE DATE OF PURCHASE BY
THE CUSTOMER AND EXTENDS FOR THE FOLLOWING PERIOD:
1. Ten (10) years for the Majestic door component of the base prehung
system*.
2. Two (2) years on our MSystem2 base prehung door system*. MMI DOOR
will adjust, repair or replace the product if it fails to perform to the
published performance criteria based on independent testing. This
warranty extends for 2 years as long as you own your home. This warranty
is nontransferable.
3. Limited Lifetime Warranty when upgrading to Composite or FrameSaver
Frames for our MSystem Lifetime Warranty. This extends warranty of
prehung door unit, without extending door component or door lite
component warranty. This warranty is nontransferable.
4. Ten (10) years from the date of installation for the painted nish by MMI
DOOR on the door component of the Majestic Premium prehung door unit.
Coverage against deciencies in material and workmanship of the nish,
as well as
coverage against aking, cracking, checking, blistering and peeling.
* Base prehung system = door component prehung on a primed wood frame
EXCLUSIONS FROM COVERAGE:
This warranty does not cover:
1. Door units not installed according to published unit dimensions and
installation instructions.
a. Double doors with an astragal should not be installed in a direct weather
exposure or without a proper overhang. An ideal overhang must extend
at least four feet wider (two feet each side) than the door unit and at
least ve feet out from the house. Failure to adhere to these overhang
and directional requirements will void any warranty coverage.
2. Defects or damages arising out of shipment by common carriers, private
transportation or other means of transportation.
3. Defects of damages arising out of improper handling or cleaning,
defective or improper installation, defective or improper glazing, accident,
act of God, intentional human act, misuse or abuse, or any other
circumstances beyond the control of MMI DOOR.
4. Warp not exceeding 1/4" in the plane of the door panel, bow or
misalignment in the door frame in which the door panel is hung.
5. Products installed in high-moisture environments, such as swimming pool
enclosures or greenhouses.
6. Product used or installed in non-residential environments, including
but not limited to, retail or commercial applications.
7. Products not nished/painted in accordance with installation
instructions.
8. Products nished/painted a dark color with prolonged exposure to
direct sunlight.
9. Product nished with non-recommended paints or topcoats.
10. Performance of nish paints.
11. Labor, shipping or other charges incurred or claimed by the Customer.
12. Use of chemical based cleaners on a prenished unit.
WARRANTY CLAIM PROCEDURES:
If within the applicable warranty period the Customer discovers a defect
in the Product which is covered by this warranty, the Customer must follow
this procedure:
1. The Customer must promptly present a written claim to MMI DOOR 6361
Sterling Dr. North, Sterling Heights, MI 48312. MMI DOOR must receive this
claim no later than ten (10) years on Majestic doors and two (2) years on
Builder's Choice doors after the date of the Customer’s purchase.
2. The Customer must use reasonable diligence to include in the written claim
all of the following:
a. Adequate description of defect(s).
b. Identication of Product design or pattern.
c. Exact Product size.
d. Date Product was manufactured.
e. Date of the Customer’s purchase and the date of delivery to the Customer.
3. The Customer, at MMI DOOR’s option, must permit MMI DOOR or its
representative to inspect the Product.
REMEDIES:
After receiving a valid claim, MMI DOOR will, at its option, (a) repair the
Product, or (b) provide a replacement Product (or part, as appropriate) of
like kind and design.
DISCLAIMER OF WARRANTY:
MMI DOOR MAKES NO IMPLIED WARRANTY, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THE PRODUCT (OR ANY REPLACEMENT), AND MAKES NO
OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
WITH RESPECT TO THE PRODUCT (OR ANY REPLACEMENT), EXCEPT TO
THE EXTENT PROVIDED HEREIN.
LIMITATION OF REMEDIES:
THE REMEDIES SET FORTH ABOVE ARE THE CUSTOMER’S EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. IN NO CASE SHALL MMI DOOR
BE LIABLE TO THE CUSTOMER OR ANY OTHER PERSON FOR ANY GENERAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT
PERMIT ANY LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
ANY EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, AND THEREFORE SOME LIMITATION OR EXCLUSIONS IN THIS
WARRANTY MAY NOT APPLY.
Unless modied in a later writing signed by both MMI DOOR and the claimant,
this warranty is the complete and exclusive warranty relating to the Product,
superseding all earlier agreements and other communications relating to the
Product. No employee of MMI DOOR or any other party is authorized to make
any warranty in addition to this warranty. Invalidation of any one or more of the
provisions of this warranty shall not invalidate or affect any one of the other
provisions hereof, which shall remain in full force and effect.
This warranty is not transferable. This warranty provides specic legal rights,
and other rights, which vary from state to state, may be available.
Majestic Steel Limited Warranty
10 Years - Majestic Door Component • 2 Years - Prehung System