Mobile Medical Alert Systems
This User Guide includes information covering the 4 most popular ystems: + Cellular Base Station Mobile Device Neck Pendant or Wrist Button Wall Button + Cradle Charger Mobile Case Fall Button The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™ has a separate user guide.
+ Cellular Base Station Wall Button + Neck Pendant or Wrist Button Fall Button The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™ has a separate user guide. Mobile Device + Neck Pendant or Wrist Button Wall Button + Cradle Charger Mobile Case Fall Button The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™ has a separate user guide.
+ 2 Mobile Devices + Neck Pendant or Wrist Button (Choose 2) + 2 Cradle Chargers 2 Mobile Cases We thank you for choosing a Medical Alert System and welcome you to the family. Congratulations on making a smart choice! Wall Button Fall Button The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™ has a separate user guide.
Snap-on Lanyard Mic Pressure Sensor
We recommend you place the Base Station near the center of your home, such as your living room, family room or kitchen area. Place it near an electrical outlet. Do not place any object in front of the Base Station. Do not place near any appliances that make noise. (optional accessory) Plug the power cord that is attached to the back of the Base Station into an electrical outlet.
Turn on your Base Station using the ON/OFF switch located on the back. The display screen will tur The Emergency and Reset Buttons will illuminate. If the Base is setup correctly, the Base Station will say “system ready” within 60 seconds. Make sure your Base Station is connected to the cellular network by checking for the signal strength bars on the display screen.
Press the ON/OFF button on the side of the Mobile Device and hold The yellow light on the front of the cradle charger will illuminate. If it does not, make sure you have placed the Mobile Device correctly in the charger. - ON, blinking periodically – indicates the charger is in a “fast charging” state, to charge the MD 4.0 device more quickly.
Always have your Base Station and Mobile Device nearby when testing your system. It is possible that the alarm may go to a live operator. You can use the TEST button on your Base Station and Mobile Device to conduct a test without speaking to an Emergency Response Operator by following these steps: Press and hold the TEST button on Base Station until it illuminates green. Press and hold the TEST Button on Mobile Device (the button on the side with the letter “T”).
You can use the TEST button on your Cellular Base Station to conduct a test without speaking to an Emergency Response Operator by following these steps: - Press and hold the TEST button on Base Station until it illuminates green. - You will hear an announcement over the Base Station that will instruct you to press the Emergency Button or Pendant. - Press the Neck Pendant or Wrist Button. - The Base Station will announce “test call sent to Emergency Response Center”.
Your Base Station has voice announcements. Select announcements are listed below: The Cellular Base Station is powered on “System Ready” Base Station ON/OFF switch has been turned on, be sure to connect to electric outlet or it will run on battery backup. Both red Emergency and blue Reset Buttons “Power not detected” or “Power detected” (when electricity is reconnected) Check that the Base Station is correctly plugged into an electrical outlet.
If your system includes the Mobile Device 4.0, your Mobile Device will have voice announcements. Select announcements are listed below: The Mobile Device 4.0 provides voice announcements. Select announcements are listed below: The Emergency call is initiated “Call in Progress” The battery is low “Your battery is low, please connect to a power source.” There may be situations where the voice prompts don’t complete the entire phrase when another voice event occurs.
You must always carry the Mobile Device with you when going outside of your home. Keep electrical cords away from heat sources and sharp edges. Keep electrical cords away from areas where someone could trip over them. Use caution when handling electrical cords. Never install electrical cords during a lightning storm. Do not use any attachment or accessory that is not intended for use with this system. Test your system using the TEST button when possible, as instructed in this User Guide.
Press your Neck Pendant, Wrist Button, or red Emergency Button on your Base Station or Mobile Device. Yes. Always take your Mobile Device with you when leaving your home. Wear your Neck Pendant or Wrist Button at all times, both at home and away, so help is never out of reach. If you are unable to speak or be heard, we will assume it is an emergency and notify Emergency Response on your behalf.
and/ If the Base Station and/or Mobile Device does not respond, check to ensure that the Help Button is in range of the Base Station and/or Mobile Device. If you still have issues with your system, please call Technical Support. any time there are any changes to your personal information, including changes to your address and phone number. Just give us a call on week before you move to determine whether the service will be available in your area.
FDA Statement If you have a pacemaker or any medical device, consult your manufacturer for information on any possible risk of magnetic interference with the device. Our Help Buttons do not interfere with pacemakers. Yes, the Neck Pendant will work with just about any chain or cord, so you are able to use any one of your personal chains or necklaces. However, the risk of choking may increase if you do not use the lanyard provided.
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Innovation, Science and Economic Development Canada (ISED) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the ISED Specific Absorption Rate (“SAR”) limits when operated in portable exposure conditions.
network. satellite. Device is connected to wireless network. Device is NOT connected to wireless Indicates device is communicating to the GPS one hour of battery left. Battery is low - you have about Battery is charging. Battery is fully charged. Device is turned off.
