User's Manual

MobileHelp Cellular DUO System User Guide
14
Step 4. Live Operator Test: Testing your Mobile Device
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Remove the Mobile Device from the cradle charger and hold it.
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Press the Mobile Device’s emergency button firmly once and hold for
two seconds until the red light around the emergency button lights up.
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The Mobile Device will ring several times, indicating your alarm is being
sent to the central station.
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An emergency operator will communicate with you through
the Mobile Device and ask you if you are okay.
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Please state clearly to the operator that “THIS IS A
TEST.” If you do not explain to the operator that you are
testing your unit, emergency help will be dispatched.
Figure 9
Note: When you are testing your Mobile Device at home and the Cellular Base
Station is in range, an emergency operator may communicate with you
through the Cellular Base Station first. Please stay close to the Base Station
so you can communicate with the operator.