User's Manual

MobileHelp Customer Support 1-877-827-6207
15
Step 5. Live Operator Test: Testing your Help Buttons
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Press the wrist or neck button firmly once.
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The button’s red light turns on indicating a signal was sent to the Base Station and/or
Mobile Device.
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Your Base Station will say “call in progress” several times. The red light around the
Mobile Device’s emergency button will light up and your Mobile Device will beep
several times.
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When the call goes through your Base Station will say “Please stand by for operator.”
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Then an emergency operator will communicate with you through the Base Station or
through your Mobile Device.
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Please state clearly to the operator that “THIS IS A TEST.” If you do not explain to the
operator that you are testing your unit, emergency help will be dispatched.
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Remember you can also test your help buttons, using the auto test button on your Base
Station.
Note: It is important that you test your system at least once a month. The test
button light
on your Base Station will flash green repeatedly within one (1) month
of the last button press letting you know when it is time for you to test your
system.